Disk Drive Repair - HP 3PAR StoreServ 7000 Service Manual

Disk Drive Repair

CAUTION:
If you require more than 10 minutes to replace a disk drive, install a blank disk drive to prevent
overheating while you are working.
To avoid damage to hardware and the loss of data, never remove a disk drive without
confirming that the disk status LED is amber.
Before you begin, use either the HP 3PAR Management or SPmaint Console to verify that the disk
drive is ready to be replaced:
Open the HP 3PAR Management Console:
1. Under the Systems tree in the left panel, select the storage system to be serviced to connect.
2. On the Summary tab, select the disk under Physical Disks that displays as Failed (indicated
by a red X icon) to open the Physical Disks tab.
Figure 4 Summary tab
3. Verify that State is listed as Failed and the Free Capacity and Allocated Capacity columns
display as zeroes.
4. The Alert tab displays a filtered Alert table showing only the critical alerts associated with the
disk drive. Select the Alert tab, take note of the Message Code, and click the link for alert
actions under Recommended Action. Follow the prompts on the Guided Troubleshooting
website, select your product, and then select the HP 3PAR Alert Message.
8 Servicing the Storage System