Ingenico iCT220 Quick Reference Manual page 2

DEBIT RE-ENTER BALANCE INQUIRY
• Press 5 • Press
• Choose REENTER • Choose card type
• Choose DEBIT • Swipe customer card, insert customer
• Choose transaction type card, or enter card number and
• Swipe customer card, insert customer press
card, or enter card number and press - Enter expiration date (MMYY)
ENTER and press
- Select the desired language - Select the desired language
• Enter original transaction date - Have customer enter PIN on PIN pad
(MMDDYY) and press ENTER and press
• Enter original transaction time • Terminal dials out, and receipt prints
(HHMMSS) and press ENTER - Remove the card
• Enter reference retrieval number
(12 digits), and press ENTER
TIP ADJUST
• Enter trance number (six digits),
NOTE: Adjustments are not allowed on
and press ENTER
Smart Card/Chip Card sales. Tip must be
• Enter Network ID (one character),
added at time of sale.
and press ENTER
• Press
• Enter settlement date (MMDD),
• Choose a search option
and press ENTER
• Enter retrieval information and
• Enter approval code (six digits),
press
and press ENTER
• Choose
• Enter amount and press ENTER
• Enter new tip amount and press
• Enter tip amount and press ENTER
• Terminal displays Captured,
- Enter cash back amount and press
and receipt prints
ENTER, or press ENTER to bypass
• Add Another? Choose
• Press ENTER to accept amount
- If Yes, repeat steps to add
• Terminal displays Captured,
another tip
and receipt prints
• Press CANCEL
OPEN TAB
• Press
AUTHORIZATION ONLY
• Choose
• Press 9
- Tab Amount: Choose Accept or Change
• Choose AUTH ONLY
• Enter tab amount and press
• Choose AMT AUTH
• Swipe customer card, insert customer
• Swipe customer card, insert customer
card, or enter card number and
card, or enter card number and
press
press ENTER
- Enter expiration date (MMYY)
- Enter expiration date (MMYY)
and press
and press ENTER
- Card present? Choose
- Card present? Choose YES or NO
- Enter Zip Code and press ENTER, or
- Enter Zip Code and press ENTER,
press
or press ENTER to bypass
- Select the desired language
- Select the desired language
- Have customer enter PIN on PIN pad
- Have customer enter PIN on PIN pad
and press
and press ENTER
• Terminal dials out, and receipt prints
• Terminal dials out, and receipt prints
- Remove the card
- Remove the card
NOTE: Italicized steps are optional and may not be prompted for.
NOTE: Printing the customer copy is an option on all transactions.
CLOSE TAB
7 • Press 3
• Choose CLOSE
• Enter retrieval information and press
ENTER
ENTER • Choose SELECT
• Press ENTER
ENTER • Enter tip amount and press
• Terminal displays Captured, and receipt
prints
ENTER
DELETE TAB
3
• Press
• Choose DELETE
• Enter retrieval information and press
ENTER
• Choose SELECT
• Choose YES
6 • Terminal displays Tab Deleted, and
receipt prints
ENTER
ADD SERVER
SELECT
• Press #
ENTER
• Choose CLERK MENU
• Choose ADD ID
• Enter server ID and press
YES or NO
• Add Another? Choose
- If Yes, repeat steps to add
another server
REPRINT A RECEIPT
3
• Press 9
OPEN
• Choose REPRINT
• Choose a search option
ENTER
• Enter retrieval information and press
ENTER
• Choose SELECT
ENTER
• Choose a receipt type
• Receipt prints
ENTER
YES or NO
TRANSACTION ADJUST
NOTE: Adjustments are not allowed on
ENTER to bypass
Smart Card/Chip Card sales.
• Press 9
TRANS ADJUST
• Choose
ENTER
• Choose a search option
• Enter retrieval information and press
ENTER
• Choose SELECT
• Enter new sale amount and press
• Terminal displays Captured, and receipt
prints
REPORTS
• Press #
• Choose REPORTS MENU
• Choose report: Summary (total amount)
or Detail (each transaction)
• Choose PRINT
to accept transaction • Report prints
ENTER • Press CANCEL
VIEW TOTALS
• Press #
• Choose BATCH MENU
BATCH TOTALS
• Choose
• Terminal displays totals
• Press ENTER
• Press CANCEL
MANUAL BATCH SETTLEMENT
• Press 8
• Choose YES
- Print Reports? Choose
- Report prints
FAILED SETTLEMENT
• Terminal will display QDXXXXX or
ENTER
RBXXXXX
YES or NO
• DO NOT DELETE BATCH OR CONTINUE
WITHOUT HELP DESK VERIFICATION
• Call Help Desk
ENTER
AUTHENTICATE THE TERMINAL
• Press #
• Choose MAINTENANCE
• Choose AUTHENTICATE
• Enter authentication code and press
ENTER
• Enter zip code and press ENTER
• Terminal dials out, and receipt prints
DEACTIVATE THE TERMINAL
• Press #
• Choose MAINTENANCE
DEACTIVATE
• Choose
• Choose YES
• Terminal dials out, and receipt prints
ALPHA CHARACTERS
• Press key corresponding with desired
letter
• Press F key until desired letter appears
YES or NO [Number + F key = Letter]
CARD TYPES ACCEPTED
• Visa
• MasterCard
• American Express
• Discover
• JCB
• Diners Club
• Carte Blanche
• PayPal
• ATM/Debit Cards