● Code
21-003
● Symptom
Tray1 cassette is inserted in machine but error message is displayed.
● Possible Cause
1. The connector of the Tray1 Home Position Sensor is not connected properly.
2. Tray1 Home Position Sensor is defective.
● Troubleshooting method
1. Reinstall the tray1 cassette.
2. Reconnect the / Feed sensor harness.
3.Check the CST Draw connector. Reconnect it.
Service Manual
Alignment & Troubleshooting
● Error message
Tray 1 cassette is pulled out. Insert it properly
6p Feed/Tray empty
6p Feed/Tray empty
4-56
Samsung Electronics