Call Logging; Hospitality/Hotel; Voice Over Ip; First Steps - Mitel 470 System Manual

System Overview
2. 7. 2. 7

Call logging

The Call Logging Manager includes data acquisition for incoming traffic (ICL), outgoing
traffic (OCL) and the counting of the acquired call charges according to a variety of cri-
teria. The data can be retrieved via different interfaces and subsequently processed.
2. 7. 2. 8

Hospitality/Hotel

The MiVoice Office 400 communication servers offer you several possibilities to imple-
ment a hospitality and hotel solution, with different operation applications and inter-
faces. Configuration is via WebAdmin. The MiVoice 5380 / 5380 IP reception phone or
the web-based Mitel 400 Hospitality Manager application is available to operate the
functions. A connection to a Property Management System (PMS) via the communica-
tion server's Ethernet interface is also possible. The commercially available FIAS pro-
tocol is provided for this purpose.
2. 7. 2. 9

Voice over IP

MiVoice Office 400 is a native VoIP solution. Apart from the possibility to operate IP
system phones and SIP phones via the Ethernet interface, MiVoice Office 400 systems
can also be networked over IP.
2. 8

First steps...

If you are setting up an MiVoice Office 400 communication system for the first time, it
may be useful to set up a test system step by step on site. We have provided you with
a "getting started package" for this.
Getting-started package
The getting-started package contains a beginner's guide for learning how to set up a
MiVoice Office 400 communication server, a Mitel CPQ configuration file and the
search and help tool System Search (not available for Virtual Appliance). The getting-
started package is available for downloading via the following hyperlinks:
Tab. 13 Getting started
Communication server
Getting-started package Mitel 415/430
Getting-started package Mitel 470
Getting-started package Virtual Appliance
38
English
syd-0599
syd-0604
syd-0630
syd-0585/1.2 – R4.1 – 08.2016
English
syd-0600
syd-0605
syd-0631
Mitel 470 as of R4.1