Getting Started - Motorola ic502 User Manual

Getting Started

Determining If Your Phone Is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please call Sprint Customer
Service at 1-888-211-4PCS (4727).
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1.
Press and hold
2.
Press Unlock (right softkey).
Note:
To select a softkey, press the softkey button directly below the
softkey text that appears at the bottom left and bottom right
of your phone's display screen. Softkey actions change
according to the screen you're viewing and do not appear if
there is no corresponding action available.
3.
Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip: If you can't recall your lock code, try using the last four digits
of either your Social Security number or phone number or try
0000 or NATL (6285). If none of these work, call Sprint
Customer Service at 1-888-211-4PCS (4727).
When you power up your phone for the first time, it performs
a series of security checks. For example, it verifies the phone
is Sprint-approved, and the correct SIM Card is installed. If you
don't pass the security checks, follow the instructions on the
3 Section 1A: Setting Up Service
e
to turn the phone on.