Motorola ic502 User Manual
Motorola ic502 User Manual

Motorola ic502 User Manual

Nextel
Hide thumbs Also See for ic502:
Table of Contents

Advertisement

Phone Guide
ic502 by Motorola®
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. Sprint, the "Going Forward"
logo, the NEXTEL name and logo, "NEXTEL only from Sprint" and other
trademarks are trademarks of Sprint Nextel.
Printed in the U.S.A.

Advertisement

Table of Contents
loading

Summary of Contents for Motorola ic502

  • Page 1 Phone Guide ic502 by Motorola® www.sprint.com © 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward” logo, the NEXTEL name and logo, “NEXTEL only from Sprint” and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
  • Page 2 Motorola reserves the right to change or modify any information or specifications without notice or obligation. © Motorola, Inc., 2006. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
  • Page 3: Table Of Contents

    Your ic502 By Motorola ........
  • Page 4 Airplane Mode ..........84 TTY Use With Sprint Service .
  • Page 5 2H. Managing Voice Records ..... . . 143 Voice Records ..........144 Section 3: Service Features .
  • Page 6 4B. Manufacturer’s Warranty ..... . . 196 Motorola Limited Warranty for the United States and Canada ......197 Service and Repairs .
  • Page 7: Welcome To Sprint

    Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. You can make both wireless phone calls and Walkie-Talkie calls from the same phone, simplifying your calling experience while expanding the number of persons you can connect to.
  • Page 8: Introduction

    Introduction This Phone Guide introduces you to Sprint service and the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
  • Page 9: Your Phone's Menu

    Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 30. CALL HISTORY 1: A ALLS 2: M ISSED ALLS 3: I NCOMING ALLS 4: O UTGOING...
  • Page 10 MESSAGING 1: S ESSAGE 2: T ESSAGING 1: Inbox 2: Outbox 3: Sent Folder 4: Drafts Folder 5: Preset Messages 6: Send Message 3: V OICEMAIL 4: S ETTINGS 1: Notification 2: Callback Number MY CONTENT 1: G AMES 1: Get New 2: My Content Manager 2: R INGERS...
  • Page 11 TOOLS 1: A LARM LOCK 1: Alarm 1 2: Alarm 2 3: Alarm 3 4: Alarm 4 5: Alarm 5 2: C ALCULATOR 3: C ALENDAR 4: SIM M ANAGER 1: Copy to Contacts 2: Copy to SIM 3: Manage SIM 4: Help 5: P HONE...
  • Page 12 4: W ALKIE ALKIE 1: One Touch WLK-TLK 2: Talkgroup Silent 3: Talkgroup Area 5: R OAMING 1: Set Mode 2: Call Guard 3: Data Roam Guard 6: L OCATION 7: S ECURITY 1: Lock Phone 2: Change Lock Code 3: SIM PIN (On / Off) 4: Change SIM PIN 5: Limit Use...
  • Page 13 6: Airplane Mode 7: TTY 8: Text Input 1: Personal Dictionary 2: Word Pop-up List 3: Word Completion...
  • Page 14: Section 1: Getting Started

    Section 1 Getting Started...
  • Page 15: Setting Up Service

    Se ct io n 1A Setting Up Service In This Section Getting Started Setting Up Your Voicemail Sprint PCS Account Passwords Getting Help Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your phone service.
  • Page 16: Getting Started

    Getting Started Determining If Your Phone Is Already Activated If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it.
  • Page 17 display screen to clear them. If you still encounter security messages, call Sprint Customer Service. By default, your phone only requests a lock code before you can start dialing. However, you can change your security settings to limit or facilitate use of your phone. See “Setting Your Phone’s Security”...
  • Page 18: Setting Up Your Voicemail

    Setting Up Your Voicemail Important: Walkie-Talkie, Group Walkie-Talkie, Talkgroup and Direct Talk calls are not forwarded to voicemail. Only incoming standard wireless phone calls are forwarded. Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated.
  • Page 19: Account Passwords

    149 for more information on your voicemail password. Data Services Password With your ic502 by Motorola®, you may elect to set up a data services password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.
  • Page 20: Getting Help

    Getting Help Visit www.sprint.com You can go online to: Access your account information. Check your minutes used (depending on your service plan). View and pay your bill. Make your life easier by enrolling for online billing and automatic payment. Purchase accessories. Shop for the latest phones.
  • Page 21: Sprint 411

    To access automated invoicing information: * 4 s Press Note: This service may not be available in all Affiliate areas. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information.
  • Page 22: Your Phone: The Basics

    Se c ti on 1B Your Phone: The Basics In This Section Your ic502 By Motorola Getting Started With Your Phone Finding Your Phone Number and Walkie-Talkie Number Basic Phone Features Accessories Entering Text Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.
  • Page 23: Your Ic502 By Motorola

    Your ic502 By Motorola Front View of Phone 8. Smart Key 1. Audio Connector 2. Speaker Key 3. Indicator Light 7. Retractable Antenna 4. Volume Controls 5. Walkie-Talkie 6. External Dis- Button play Section 1B: Your Phone: The Basics...
  • Page 24 Inside View of Phone 9. Earpiece 20. Display Screen 19. Photosensor 10. Softkeys 18. BACK Key 11. WEB Key 17. END Key 12. TALK Key 16. OK Key 15. Navigation Keys 13. Microphone 14. Connector Section 1B: Your Phone: The Basics...
  • Page 25: Key Functions

    Key Functions Audio Connector allows you to plug in an optional headset for convenient, hands-free conversations. Your Walkie-Talkie headset can only use this connector. CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Note: The use of wireless phones while driving may cause distraction.
  • Page 26 External Display shows information about incoming calls, battery strength, signal coverage, today’s date and time, and more. Retractable Antenna can be extended to optimize your phone’s performance during phone calls, Walkie-Talkie calls, and data sessions. Smart Key ends a phone call or Walkie-Talkie call, forwards an incoming call to voicemail and dismisses a Call Alert.
  • Page 27 cancels your input. When you receive an incoming call, press it to enter silent mode and mute the ringer. BACK Key deletes characters from the display screen in text entry mode. When in a menu, press to return to the previous menu. This key also allows you to return to the previous screen during a data session.
  • Page 28: Removing The Battery Door

    Removing the Battery Door The battery door must be removed to access the phone’s SIM card and to insert, remove, and replace the battery. To remove your battery door: Make sure the phone is powered off. Slide the release button back until the battery door unlatches.
  • Page 29: Getting Started With Your Phone

    Getting Started With Your Phone To start using your ic502 by Motorola phone: Make sure your SIM card is in place. Charge the battery. Turn on your phone. Activate your service. Enable security. Complete phone programming. After you’ve completed these items, you are ready to begin using your new phone.
  • Page 30: Inserting Your Sim Card

    Inserting Your SIM Card To insert your SIM card: With your phone powered off, remove the battery door and battery. With your fingers, carefully slide the SIM card in under the edge and press it gently in place. Important: Do not touch the gold colored areas of your SIM card. Section 1B: Your Phone: The Basics...
  • Page 31: Removing Your Sim Card

    Removing Your SIM Card Important: To avoid losing information stored in your SIM card, do not remove it from your phone unless absolutely necessary. To remove your SIM card: With your phone powered off, remove the battery door and battery. With your fingernail, carefully slide the SIM card out from under the edge.
  • Page 32 Sprint-approved and Motorola-approved batteries and accessories can be found at Sprint Stores, through Motorola, or by calling 1-866-343-1114 to order. They’re also available – click the Wireless link under Personal, and www.sprint.com...
  • Page 33: Installing The Battery

    Installing the Battery To install your battery: Make sure the phone is powered off. Slide the release button back until it releases the battery door. Allow the battery door to pop up, and remove it from the back of your phone. Insert the top of the battery into the battery area.
  • Page 34: Removing The Battery

    If the battery charge is getting too low, the battery icon blinks and the phone sounds a warning tone. Always use a Sprint-approved or Motorola-approved charger, or vehicle power adapter to charge your battery. Section 1B: Your Phone: The Basics...
  • Page 35 Using the Charger To use the charger provided with your phone: Plug the charger into an electrical outlet. Pull and rotate the connector cover. Plug the other end of the charger into the accessory connector. Your external and internal displays also let you know the battery is charging.
  • Page 36: Activating Service

    Extreme temperatures degrade battery performance. Do not store the battery where temperatures exceed 140°F (60°C) or fall below -4°F (-20°C). Li-Ion batteries have a self discharge rate and, without use, lose about 1% of their charge per day. Turning Your Phone On and Off To turn your phone on: Open the phone.
  • Page 37: Phone Programming

    To enable your security: After you are prompted to enable security, press OK (right softkey). Press Yes (right softkey). A series of screens are displayed. Press to return to standby mode. Phone Programming Within 24 hours of enabling security, you will receive an alert notification containing your phone number, your Walkie- Talkie number, your Talkgroups (if applicable), and the Sprint Customer Service number.
  • Page 38 When a signal is found, your phone automatically returns to standby mode. In Power Save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint service by pressing any key (when your phone is powered on).
  • Page 39: Finding Your Phone Number And Walkie-Talkie Number

    Finding Your Phone Number and Walkie-Talkie Number My Info lets you view your phone number, Walkie-Talkie number, and other information. To view information about your phone: Press > Contacts > My Info. Scroll to see your information: Mobile lists your phone number. Walkie-Talkie lists your Walkie-Talkie number.
  • Page 40: Basic Phone Features

    Basic Phone Features Congratulations on purchasing your new ic502 by Motorola. Your phone is lightweight, easy-to-use, and rugged. It offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: Dual-mode capability allows you to make both Walkie- Talkie calls and traditional wireless phone calls.
  • Page 41 The Contacts list allows you to store up to 900 entries (page 119). Contacts contains Walkie-Talkie numbers, phone numbers, and other information in an easy-to-use, integrated format. The built-in Calendar offers several personal information management features to help you manage your busy lifestyle (page 136).
  • Page 42 indicates your phone is set to ring for incoming calls. indicates data service is available. indicates a data cable is connected to your phone. indicates an alarm is set. tells you a Walkie-Talkie call is in progress. tells you a Talkgroup call is in progress. tells you a Group Walkie-Talkie call is in progress.
  • Page 43: Navigating Through Phone Menus

    indicates your data connection is active (ready to transfer data). When data is being transferred, the icon blinks. indicates you have voicemail messages. (Press and hold to call your voicemail box.) A purple envelope means you also have a text message. indicates you have new text messages (icon flashes for urgent messages).
  • Page 44 For example, if you want to see your volume settings: Press to access the main menu. Select Settings by pressing or by highlighting it and pressing Select Sounds by pressing or by highlighting it and pressing Select Volume by pressing or by highlighting it and pressing Note:...
  • Page 45: Accessories

    Accessories Your phone comes with a Li-Ion Battery, charger, and holster. Various accessories are available for use with your ic502 phone, including a higher capacity battery (with a larger battery door), cases, vehicle power chargers, data cables, hands-free accessories, and more.
  • Page 46: Entering Text

    Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using Sprint Mail and SMS Text Messaging). To change the character input mode: When you display a screen where you can enter text, press the right softkey to change the character input...
  • Page 47 Entering Characters Using Word English Text Input Word English Text Input lets you enter text into your phone by pressing keys just once per letter. (To select the Word English mode when entering text, see “Selecting a Character Input Mode” on page 33.) Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word.
  • Page 48 Adding a Word to the Word English Database If a word you want to enter is not displayed as an option when you are using Word English Text Input, you can add it to the database. To add a word to the Word English Text Input database: Select the Multi-Tap character input mode.
  • Page 49 Characters scroll in the following order: . ? ! , @ ' - _ : ; ( ) & " 1 0 ^ ` % $ + * / \ | ~ [ ] = > < # A B C 2 D E F 3 G H I 4 J K L 5...
  • Page 50: Section 2: Using Your Phone

    Section 2 Using Your Phone...
  • Page 51: Making And Answering Calls

    Making and Answering Direct Talk Calls Using Call Alerts Missed Calls Your ic502 by Motorola offers many different ways to connect to your family, friends, and associates. In addition to traditional wireless phone calls, you can make Walkie-Talkie calls to both individuals and groups, participate in Talkgroups, use Direct Talk, and send Call Alerts.
  • Page 52: Types Of Calls

    Types of Calls With your Sprint Nationwide Network, Nextel Nationwide Walkie-Talkie Network, and your ic502 by Motorola, you have the following traditional wireless phone and Walkie-Talkie services available to you: Digital Wireless Phone Calls offer clear calls and many extra services, including missed call notification, three-way calling, speakerphone, and speed dialing (page 40).
  • Page 53: Making And Answering Phone Calls

    Making and Answering Phone Calls Making Calls Placing a traditional, wireless phone call from your phone is as easy as making a call from any landline phone. To make a phone call using your keypad: Make sure your phone is on and open. Enter a phone number from standby mode.
  • Page 54: Missed Phone Calls

    number key. See “Call Answer Mode” on page 87 for more information. Your phone notifies you of incoming calls in the following ways: The phone rings or vibrates. The indicator light flashes green and red. The backlight illuminates. The external and internal displays show an incoming call message.
  • Page 55: Calling Emergency Numbers

    more. The Events list must contain at least one item before it displays on the phone. See “Missed Calls” on page 70 for information on how your phone manages incoming calls. Calling Emergency Numbers Note: When you place an emergency call, your phone automatically enters Emergency mode.
  • Page 56 To exit Emergency mode: Press to end a 911 call. Press Options (right softkey) to display the options menu. Highlight Exit Emergency and press Note: When you are in Emergency mode, you can only exit from the Options menu. To select Emergency mode options: Press to end a 911 call.
  • Page 57 Select Speaker Off to use the phone’s earpiece. You can also turn the speakerphone on or off by pressing during a phone call. WARNING Due to higher volume levels, do not place the phone near your ear during speakerphone use. Contacts opens your phone’s address book.
  • Page 58: Saving A Phone Number

    Note: The End-of-Call options are not displayed for calls identified as No ID or Restricted. Saving a Phone Number Your phone can store up to eight phone numbers in each Contacts entry. Each entry’s name can contain 24 characters. Your phone automatically sorts the Contacts entries alphabetically.
  • Page 59: Abbreviated Dialing

    Note: You can have multiple pauses in a phone number and combine two-second and hard pauses. To dial or save phone numbers with pauses: Enter the phone number. Press Options (right softkey) and select either Hard Pause or 2Sec Pause. Enter additional numbers.
  • Page 60: Dialing From The Contacts List

    For example, you may need to dial different numbers at a business, where the numbers share the first six digits and the extensions are identified by the last four digits. To make a call using only the last four digits of the number: Enter the last four digits of a phone number.
  • Page 61 For Speed Dial locations 1-9 (One-Touch Dialing): Press and hold the appropriate key for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”. For Speed Dial locations 10-99 (Two-Touch Dialing): Press the first digit. Press and hold the second digit for approximately two seconds.
  • Page 62: Making And Answering Walkie-Talkie Calls

    Making and Answering Walkie-Talkie Calls Making Walkie-Talkie Calls To make a Walkie-Talkie call: Enter the Walkie-Talkie number you want to call. (See “Dialing Walkie-Talkie Numbers” below.) Press and hold the Walkie-Talkie button on the side of your phone. Begin talking after your phone emits a chirping sound.
  • Page 63 Tip: When you store a Walkie-Talkie number in Contacts, it is good practice to include the whole number, including the asterisks. Using Walkie-Talkie Contacts The Walkie-Talkie Contacts feature filters Contacts and Call History to display only Walkie-Talkie numbers. This makes it easy to dial frequently callers.
  • Page 64 To answer a Walkie-Talkie call: Wait for the caller to finish speaking. Press and hold the Walkie-Talkie button on the side of your phone. After your phone emits a chirping sound, talk. Release the Walkie-Talkie button to listen. Press or select Exit (left softkey) to end the call. A Walkie-Talkie call ends automatically after there is no activity on the call for several seconds.
  • Page 65 See “Missed Calls” on page 70 for information on how your phone manages missed Walkie-Talkie calls. Using Speakerphone for Walkie-Talkie Calls You can answer Walkie-Talkie calls directly on speakerphone by using — all without opening your phone. To answer a Walkie-Talkie call using speakerphone: Press To end the Walkie-Talkie call: Press...
  • Page 66 Note: You can also highlight a call from Walkie-Talkie Contacts. > Press Walkie-Talkie > Walkie-Talkie Contacts > Contacts or Call History. Creating a Group During a Walkie-Talkie Call You can create a Group during a call, adding members as you need them.
  • Page 67 Enter the Group name, Category, add members, and select Save (left softkey). See “Creating Group Walkie- Talkie Entries” on page 127. Answering Group Walkie-Talkie Calls When you receive a Group Walkie-Talkie call, the name of the Group appears on your internal and external displays. To answer a Group Walkie-Talkie call: Wait for the caller to finish speaking.
  • Page 68 To view call details while on a Group Walkie-Talkie call: Press Details (right softkey). Your display screen shows the names of the Group members next to an icon identifying their status on the call. The Group member who is currently speaking. A Group member who is active on the Group call, but is not speaking.
  • Page 69 Press Save (right softkey). Using Send via WLK-TLK Use Send via WLK-TLK to forward an established Group to another caller who wants to use it. To forward a Group using Send via WLK-TLK: Press > Contacts. Scroll to the Group you want to send and then press Options (left softkey).
  • Page 70: Making And Answering Talkgroup Calls

    Making and Answering Talkgroup Calls A Talkgroup is a predetermined group that has been created by Sprint or an account administrator. Talkgroups are limited by network (fleet) and local markets. They can contain up to 100 members in the local market. Difference Between Group Walkie-Talkie and Talkgroup Calls In a Group Walkie-Talkie call, you or another caller determines...
  • Page 71 calls made to any of these Talkgroups, you must join the Talkgroup. To join a Talkgroup: Press > Contacts > Filter Names. Highlight Talkgroup and then press Scroll to the Talkgroup you want to join. Press Join (right softkey). You are now able to receive communications from this Note: Talkgroup only.
  • Page 72 Receiving Talkgroup Calls To answer a Talkgroup call: Proceed as if answering a Walkie-Talkie call. Only one person at a time may speak on a Talkgroup call. The Walkie-Talkie number or name of the person who is speaking appears on the display screen below the Talkgroup number. Missed Talkgroup Calls Unlike phone calls, missed Talkgroup calls are not forwarded to voicemail.
  • Page 73: Making And Answering Direct Talk Calls

    Making and Answering Direct Talk Calls Direct Talk allows for two-way radio communication “off the network” between two or more phones equipped with this capability. This feature is very useful in areas without network coverage. You can make - Code calls – two-way radio calls conducted off the network and using open channels and codes.
  • Page 74 Alarms. Call timer. Sending Call Alerts Call forwarding. Setting Your Phone To Direct Talk Note: Before you and another caller can use Direct Talk, both of your phones must be set to Direct Talk mode. To set your phone to Direct Talk: Press >...
  • Page 75 Note: Before you and another caller can make Code calls, both of your phones must be set to Direct Talk and to the same code and channel. Your phone has 10 channels and 15 codes. Channels are divided into sets of frequencies that allow you to make and receive Direct Talk calls.
  • Page 76 Making and Receiving Code Calls In Direct Talk Mode To make a code call using Direct Talk: Press and hold the Walkie-Talkie button. DT Transmit appears on the first line of the display screen. Begin speaking after your phone emits the Direct Talk tone. Release the Walkie-Talkie button to listen.
  • Page 77 To set the code to Receive All: From the Direct Talk standby screen, press Edit (right softkey). Scroll to Code. Press Edit (right softkey). Select Receive All. When you are finished, select Back to return to the standby screen. Private Direct Talk Calls You can have a private conversation with another person using Direct Talk.
  • Page 78 To set the code to Private Only: From the Direct Talk standby screen, press Edit (right softkey). Scroll to Code. Press Edit (right softkey). Select Private Only. Making a Private Direct Talk Call To make a private Direct Talk Call: Enter the 10-digit wireless phone number of the person you want to call on your channel.
  • Page 79 Making Emergency Calls While In Direct Talk Mode If you attempt to make an emergency 911 call while in Direct Talk mode, your phone automatically exits Direct Talk mode and attempts to find a network signal. If you are out of network coverage, your phone cannot make an emergency 911 call until you return to the network coverage area.
  • Page 80 To turn off Direct Launch: From the Direct Talk standby screen, select Select Setup. Select Direct Launch and press Select Off. Your phone now displays DT Options when you select Direct Talk from the Walkie-Talkie menu. Using State Tone To set your phone to periodically notify you with a tone that you are in Direct Talk: From the Direct Talk standby screen, select Select Setup.
  • Page 81: Using Call Alerts

    Using Call Alerts Sending a Call Alert lets the recipient know you want to talk to him or her on a Walkie-Talkie call. When you send a Call Alert, the recipient’s phone emits a series of beeps or vibrates, and displays your name or Walkie-Talkie number. The recipient can: Answer —...
  • Page 82: Missed Call Alerts

    To answer a Call Alert: Press the Walkie-Talkie button to make a Walkie-Talkie call to the sender. To clear a Call Alert, do one of the following: Press Press Dismiss (right softkey). If the phone is closed, press Viewing Call Alerts In Call History, the All Calls and Walkie-Talkie Calls lists store any Call Alerts you have received.
  • Page 83: Missed Calls

    Missed Calls Your ic502 by Motorola allows you to communicate with your family, friends and business associates in many different ways – phone calls, Walkie-Talkie, Group Walkie-Talkie and Talkgroup calls, Direct Talk, and text messages. You can even send Call Alerts via Walkie-Talkie.
  • Page 84: Standby Mode

    Missed Walkie-Talkie Calls, Talkgroup Calls, and Call Alerts Your phone does not forward missed Walkie-Talkie calls or Talkgroup calls to voicemail. If... Then... Your phone is turned off. Your phone does not list Walkie-Talkie calls, Talkgroup calls, or Call Alerts in Call History. Your phone is in standby Your phone displays an incoming call mode or on a phone call.
  • Page 85 Missed Direct Talk Calls Because these calls occur off the network, your phone does not notify you of incoming Direct Talk calls. They are not forwarded to voicemail nor are they listed in Call History. Section 2A: Making and Answering Calls...
  • Page 86: Controlling Your Phone's Settings

    Se c ti on 2B Controlling Your Phone’s Settings In This Section Sound Settings Display Settings Location Settings Messaging Settings Airplane Mode TTY Use With Sprint Service Phone Setup Options Walkie-Talkie Settings Using the menu options available on your phone, you can customize your phone to sound, look, and operate just the way you want it.
  • Page 87: Sound Settings

    Sound Settings Ringer Types Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, and types of messages. Preprogrammed Ringers include a variety of standard ringer types and familiar music included with your phone. Vibrating Ringer alerts you to calls or messages without disturbing others.
  • Page 88 Selecting Ringer Types for Messages To select a ringer type for messages: Press > Settings > Sounds > Ringer Type. Select Text Message or Voicemail and press . The list of preprogrammed ringers is displayed. Use your navigation key to scroll through the available ringers.
  • Page 89: Silence All

    Sound Indicators Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, or when a call has been lost or connected. To enable or disable alert sounds: Press > Settings > Sounds > Indicators. Select Service (Service Change), Minute Beep, Call Lost, or Connect (Call Connect) and press Select On or Off and press...
  • Page 90: Display Settings

    Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting (“Sprint”), or you may enter your own custom greeting. To display or change your greeting: Press >...
  • Page 91 Press > Settings > Display > Light Control > Backlight Control. Select how long the backlight should stay on. (If you choose Flip Open, the backlight stays on as long as the phone is open.) Press Your phone’s photosensor measures available light and determines if the keypad backlight needs to be turned on.
  • Page 92: Changing The Clock Display

    Changing the Phone’s Menu Style Your phone allows you to choose how the menu appears on your display screen. To select the display screen’s menu style: Press > Settings > Display > Menu Style. Select Grid Menu, List Menu, Tab Menu, and then press Grid Menu shows the main menu as icons only.
  • Page 93 Changing Other Display Settings Your ic502 by Motorola offers you many different ways to customize your display screen. To change additional display settings: Press > Settings > Display. Select the display option you want to change. (See below for a list of options.) Follow the prompts to make your choice.
  • Page 94: Location Settings

    Location Settings Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off hides your location from everyone except 911. Note: Turning Location on allows the network to detect your position using GPS technology, making some Sprint applications and services easier to use.
  • Page 95: Messaging Settings

    Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive many different kinds of text messages without placing a voice call. (For more information, See “Using SMS Text Messaging” on page 156.) Your phone’s messaging settings make text messaging even faster and easier by letting you decide how you would like to be notified of new messages, create a signature with each...
  • Page 96 To edit or delete a preset message: Press > Messaging > Text Messaging > Preset Messages . (The list of preset messages is displayed.) To edit or delete a preset message, highlight it and press Options (right softkey). Select Edit, use your keypad to edit the selected message, and press Save (left softkey).
  • Page 97: Airplane Mode

    Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Calendar, Voice Records, etc., when you are in an airplane or in any other area where making or receiving phone calls, Walkie-Talkie calls, or using data services is prohibited.
  • Page 98: Tty Use With Sprint Service

    TTY Use With Sprint Service A TTY (also known as a TDD or Text Telephone) is a telecom- munications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.
  • Page 99 WARNING 911 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS) and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs) rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
  • Page 100: Phone Setup Options

    Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to your favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode launches your personally designated shortcuts. To assign your shortcuts: Press >...
  • Page 101: Calling Options

    [Talk] Key allows an incoming call to be answered only by pressing Calling Options You can set up your phone to make dialing numbers even quicker and easier. To set special options to making dialing easier: Press > Settings > Others. Select the display option you want to change.
  • Page 102: Walkie-Talkie Settings

    Walkie-Talkie Settings Your phone offers you ways to manage your Walkie-Talkie calls. You may want to consider these options. Talkgroup Silent controls whether you hear active Talkgroup calls. Talkgroup Area lets you define your Talkgroup area. One Touch Walkie-Talkie lets you quickly access frequently used functions with a press of the Walkie-Talkie button.
  • Page 103 Setting Your Talkgroup Area To set your Talkgroup area: Press > Settings > Walkie-Talkie > Talkgroup Area. Scroll and highlight one of the following options: Wide Area - to communicate with members outside your local area. Local - to communicate only with members within your predefined community.
  • Page 104: Setting Your Phone's Security

    Se ct io n 2C Setting Your Phone’s Security In This Section Accessing Your Security Menu SIM Card Security Using Your Phone’s Lock Feature Limiting Use of Your Phone Erasing Data Resetting Your Phone Security Features for Sprint Data Services By using the security settings on your phone, you receive peace of mind without sacrificing flexibility.
  • Page 105: Accessing Your Security Menu

    Accessing Your Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: Press > Settings > Security. Enter your four-digit lock code. If you can’t recall your lock code, call Sprint Customer Service Tip: at 1-888-211-4PCS (4727).
  • Page 106: Sim Card Security

    SIM Card Security Important: Except for making emergency calls, your phone does not function without the SIM card. You can use your SIM card to store personal information. The SIM Manager allows you to copy information from Contacts to your SIM card. You may then choose to transfer this information to another Sprint SIM card compatible phone.
  • Page 107 Note: The default SIM PIN is 0000. Change your PIN to prevent fraudulent use of the SIM card. (See“Changing the PIN” on page 94.) Press OK (right softkey). Entering the PIN To enter your PIN: Turn on your phone. When the Enter SIM PIN Code screen appears, enter your SIM PIN.
  • Page 108 Unblocking the PIN If you enter your PIN incorrectly three times, your SIM card is blocked. To unblock your SIM card, you must contact Sprint Customer Service to get a PIN Unblock Code (PUK). To unblock the PIN: # O 1 Press At your Sprint Customer Service representative’s request, provide the information needed to receive a...
  • Page 109: Using Your Phone's Lock Feature

    Using Your Phone’s Lock Feature Locking Your Phone Locking your phone secures it from unauthorized access. However, you can still receive incoming calls or make calls to 911, Sprint Customer Service, or special numbers. To lock your phone: Press > Settings > Security. Enter your lock code.
  • Page 110: Calling In Lock Mode

    Calling In Lock Mode You can place calls to 911, Sprint Customer Service, and to your special numbers when in lock mode. To place an outgoing call in lock mode: To call an emergency number, special number, or Sprint Customer Service, enter the phone number and press Using Special Numbers Special numbers are important numbers that you have designated as being “always available.”...
  • Page 111: Limiting Use Of Your Phone

    Limiting Use of Your Phone Limiting use of your phone protects specific components and functions of your phone from unauthorized use. You determine what is off-limits to other users. For example, you can set limitations before you loan your phone to someone, then turn the limitations off when you get your phone back.
  • Page 112: Limiting Incoming Calls

    Unlock clears all limitations. Lock asks users to enter your lock code whenever they select Web or try to launch the browser. Limiting Incoming Calls To limit incoming calls: Press > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Limit Use >...
  • Page 113 Select Limit Use > Restrict Walkie-Talkie. Choose one of the following options and press All stops all Walkie-Talkie calls. None allows all Walkie-Talkie calls. Except Contacts allows Walkie-Talkie calls from only people in the Contacts list. Section 2C: Setting Your Phone’s Security...
  • Page 114: Erasing Data

    Erasing Data You can use your phone’s Security menu to erase all entries in your Contacts or all items you have downloaded to your phone. To erase all downloads or Contacts entries: Press > Settings > Security > Erase My Content or Erase Contacts.
  • Page 115: Security Features For Sprint Data Services

    Security Features for Sprint Data Services Net Guard The Net Guard option prompts you each time you connect to Sprint data services. When you access the browser, a screen is displayed with two choices: Connect to Sprint data services once. (You will be prompted again the next time you sign in.) Always Auto-Connect to Sprint data services from now on without being prompted.
  • Page 116: Controlling Your Roaming Experience

    Roaming is the ability to make or receive calls when you’re off the Nationwide Sprint Network or the Nextel Walkie-Talkie Network. Your new ic502 by Motorola works anywhere on either network and allows you to roam on other networks where we’ve implemented roaming agreements with other carriers.
  • Page 117: Understanding Roaming

    Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the Nationwide Sprint Network. Any time you are roaming, the phone displays the roaming icon ( ). Remember, when you are using your phone off the Tip: Nationwide Sprint Network, always dial numbers using 11 digits (1 + area code + number).
  • Page 118 to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time. To check your voicemail while roaming: Dial 1 + area code + your phone number. When you hear your voicemail greeting, press Enter your passcode at the prompt and follow the voice prompts.
  • Page 119: Setting Your Phone's Roam Mode

    Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings on your dual- band phone to control your roaming experience. To set your phone’s roam mode: Press >...
  • Page 120: Using Call Guard

    Using Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint Network: the on screen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call.
  • Page 121: Using Data Roam Guard

    Using Data Roam Guard Data Roam Guard makes it easy to manage roaming charges incurred when accessing the Web through Sprint data services. Whenever you are outside the Nationwide Sprint Network, Data Roam Guard alerts you to this and asks you whether you want to continue using the Web.
  • Page 122: Managing Call History

    Sec t io n 2 E Managing Call History In This Section Viewing Call History Phone Call History Options Walkie-Talkie Call History Options Erasing Call History Call History keeps track of incoming and outgoing phone calls, Walkie-Talkie calls, missed calls, and missed Call Alerts. This section guides you through accessing and making the most of your Call History.
  • Page 123: Viewing Call History

    Viewing Call History You’ll find the Call History feature very helpful. It is a list of the last 20 numbers (or Contacts entries) for phone calls you have made, received or missed. Call History also tracks Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Call Alerts. Call History makes returning phone and Walkie-Talkie calls, and responding to Call Alerts fast and easy.
  • Page 124 Viewing Walkie-Talkie Call History Your phone tracks Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Call Alerts in the All Calls and Walkie-Talkie lists. They are identified by the following icons. Walkie-Talkie call. Group Walkie-Talkie call. Talkgroup call. Call Alert. Like all items in Call History lists, they remain listed until you delete them or until they reach the end of the list.
  • Page 125 Contacts Information From Other Walkie-Talkie Users Walkie-Talkie calls may contain contact information about the other Walkie-Talkie users. This information can come from Contacts, be sent to you by other Walkie-Talkie users, or be captured by the network. To view call details: Press >...
  • Page 126: Phone Call History Options

    Phone Call History Options This feature displays the date and time of the call, the phone number (if available), and the caller’s name (if the number is already in your Contacts). By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: Send Message to send a text message to the number.
  • Page 127 Saving a Phone Number From Call History Your phone can store up to 900 Contacts entries. Contacts entries can store up to a total of eight numbers, and each entry’s name can contain 24 characters. (For more information, see “Using Contacts” on page 119.) To save a phone number from Call History: Use your navigation key to select a Call History entry and press Options (right softkey).
  • Page 128: Prepending A Phone Number From Call History

    Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: Select a Call History entry and press Options (right softkey).
  • Page 129: Walkie-Talkie Call History Options

    Walkie-Talkie Call History Options After viewing a Walkie-Talkie call in the All Calls or Walkie- Talkie lists, you can select from the following options: Save to save information from a Walkie-Talkie call. Depending on the type of Walkie-Talkie call, your phone allows you to save the number to Contacts, as well as other pertinent information.
  • Page 130 Select New Entry to create a new Contacts entry – or – Select To Existing Entry and then scroll to the entry you want to save the number to. Use the keypad to complete or edit the Contacts entry and press After you have saved the number, the new Contacts entry is displayed.
  • Page 131: Erasing Call History

    Erasing Call History You can erase individual Call History lists or all of them at one time. To erase Call History: Press > Call History. Scroll right to select Erase Call History . If you are certain you want to erase the list, press Yes (left softkey).
  • Page 132: Using Contacts

    Se ct i on 2F Using Contacts In This Section About Contacts Finding Contacts Entries Creating a Contacts Entry Contacts Entries for Walkie-Talkie Groups and Talkgroups Managing Your Contacts Dialing Sprint Services Managing Your Contacts Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
  • Page 133: About Contacts

    About Contacts Your phone can store up to 900 phone numbers. Individual Contacts entries can contain up to eight separate numbers, allowing you to save someone's wireless, home, and work phone numbers as well as their fax and Walkie-Talkie numbers in one entry. The total number capacity is 900, meaning that if each Contacts entry has only one number, you have space for 900 Contacts entries.
  • Page 134 A speed dial number — When you store a phone number, it is assigned a speed dial number. You can accept the default speed dial number or change it. Important: Entries for Group Walkie-Talkie and Talkgroups contain different information. See “Contacts Entries for Walkie- Talkie Groups and Talkgroups”...
  • Page 135: Finding Contacts Entries

    Finding Contacts Entries There are several ways to display your Contacts entries: by name, by speed dial number, by Category, and by Type. Follow the steps outlined in the sections below to find entries in the Contacts menu. Finding Names To find Contacts entries by name: Press >...
  • Page 136 Filtering Entries To filter Contacts entries by Category or Type: Press > Contacts > Filter Names. Scroll to the Category or Type you want to filter by and press Scroll to an entry using your navigation key. To display the entry details, press .
  • Page 137: Creating A Contacts Entry

    Creating a Contacts Entry To add a new entry: Press > Contacts > Add New Entry. Assign it a Contact Type – Contact, Distribution List, Walkie-Talkie Group, or Talkgroup. Follow the prompts to enter Contacts information. Select Save (left softkey) Tip: You can scroll left or right to store and view other information for the entry.
  • Page 138: Assigning Speed Dial Numbers

    Assigning Speed Dial Numbers Your phone can store up to 900 phone numbers as speed dial numbers. For details on how to make calls using speed dial numbers, see “Using Speed Dialing” on page 47. Speed dial numbers can be assigned when you add a new Contacts entry, when you add a new phone number to an existing entry, or when you edit an existing number.
  • Page 139 Assigning a Ringer or Picture to an Entry You can assign a ringer to a Contacts entry so you can identify the caller by the ring. (See “Ringer Types” on page 74.) When you assign a picture to entry, your phone displays it whenever you receive calls from that person.
  • Page 140: Contacts Entries For Walkie-Talkie Groups And Talkgroups

    Contacts Entries for Walkie-Talkie Groups and Talkgroups Because Group Walkie-Talkie and Talkgroup calls contact more than one person, you create their Contacts entries differently. Creating Group Walkie-Talkie Entries To create a Contacts entry for a Walkie-Talkie Group: Press > Contacts > Add New Entry. Highlight Walkie-Talkie Group, and then press Select (left softkey).
  • Page 141 Press Adding Group Members You can add Group members that have Group Walkie-Talkie compatible phones to a Group by selecting them from Contacts, Call History lists, or by manually entering the Walkie-Talkie number with your keypad. You can also add all members in an existing Group to another Group by selecting the Group name from Contacts.
  • Page 142 To delete a Group from Contacts: Press > Contacts > Filter Names > Walkie-Talkie Group. Scroll to the Group you want to delete. Press Options (right softkey) and then select Delete. Editing Walkie-Talkie Group Entries You can edit Group entries by their name, category or membership.
  • Page 143: Managing Your Contacts

    Managing Your Contacts Organize your Contacts entries by assigning them to categories. Your phone has some categories already defined – Family, Friends, and Business. You can also create your own categories. To view your categories: Press > Contacts > Manage Contacts > View Categories. Scroll the list of categories.
  • Page 144: Using Your Sim Manager

    Using Your SIM Manager When you create a new entry in Contacts, that information is stored on your phone, not on your SIM card. If you decide to save it on your SIM card, you must use the SIM Manager to copy it there.
  • Page 145 Copying Contacts Entries – Phone to SIM Card To copy entries from your phone to your SIM card: Press > Contacts > SIM Manager > Copy to SIM. (Reading SIM Manager is displayed.) On the Select Contacts screen, select each entry you want to copy.
  • Page 146 When you copy a Contacts entry from your phone to your SIM card, the entry may display differently. In addition, some information may be omitted completely. Be sure to verify the accuracy of any information you copy. Managing Your Contacts With SIM Manager Your SIM Manager offers many ways to find, view, and copy information.
  • Page 147 Enter the first letter of the contact you want to find. Editing a SIM Contacts Entry To edit a Contacts entry on your SIM Manager: Press > Contacts > SIM Manager. (Reading SIM Manager is displayed.) On the Select Contacts screen, select the entry you want to edit.
  • Page 148: Dialing Sprint Services

    Dialing Sprint Services Your Contacts contains entries for various Sprint services. To dial a service from your Contacts: Press > Contacts > Services. Select Customer Solutions, Dir. Assistance, Account Info., or Sprint Operator . To dial a service from standby mode using your keypad: Dial the appropriate service number: Customer Solutions –...
  • Page 149: Using The Phone's Calendar And Tools

    S ec t io n 2 G Using the Phone’s Calendar and Tools In This Section Using Your Phone’s Calendar Using Your Phone’s Tools Your phone is equipped with several personal information management features that help you manage your busy lifestyle. This section shows you how to use these features to turn your phone into a time management planner that helps you keep up with your appointments, schedules, and commitments.
  • Page 150: Using Your Phone's Calendar

    Using Your Phone’s Calendar Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. To add an event: Press > Tools > Calendar. Using your navigation key, highlight the day to which you would like to add an event.
  • Page 151: Event Alerts

    Scroll to a ringer and press Press Save (left softkey) to save the event. Tip: To change your default event ringer type, from the standby screen press > Settings > Sounds > Ringer Type > Calendar and select a ringer. Event Alerts There are several ways your phone alerts you to scheduled events:...
  • Page 152 To display the details of an event listed in the schedule, highlight it and press Changing to Weekly View To go to the Weekly Calendar view: Press > Tools > Calendar. Press Options (right softkey). Select Weekly . Going to Today’s Date To go to today’s date: Press >...
  • Page 153: Erasing All Events

    Erasing Old Events To delete events scheduled before a specific time and date: Press > Tools > Calendar > Options > Erase Old . Select the option to erase events older than Older than 1 day, Older than 1 Week, Older than 1 Month, or Older than 1 Year.
  • Page 154: Using Your Phone's Tools

    Using Your Phone’s Tools In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools. Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: Press >...
  • Page 155: Using The Calculator

    Using the Calculator Your phone comes with a built-in calculator. To use the calculator: Press > Tools > Calculator. Enter numbers using your keypad. Press the navigation key to enter operators (+ ÷ - ×) as indicated in the display. Press to enter a decimal.
  • Page 156: Managing Voice Records

    Se ct io n 2 H Managing Voice Records In This Section Voice Records Your phone’s Voice Records feature allows you to make recordings right on your phone. This section includes easy-to-follow instructions on managing Voice Records. Section 2H: Managing Voice Records...
  • Page 157: Voice Records

    Voice Records You can record brief records to remind yourself of important events, phone numbers, or grocery list items. Recording Voice Records To create a new Voice Record: Press > Voice Records. Press Record (left softkey) and begin recording after the prompt.
  • Page 158: Playing Voice Records

    Playing Voice Records To play the Voice Records you have recorded: Press > Voice Records . Press Options (right softkey), select Voice Records List, and press Use the navigation key to scroll to a recording. Tip: To make finding Voice Records easier, select Sort By (Name, Date, Size, or Type).
  • Page 159 Using Other Voice Record Options You can also rename your Voice Records, use them as ringers, or delete them. To rename, set as ringer or delete a Voice Record: Press > Voice Records . Press Options (right softkey), select Voice Records List, and press Use the navigation key to scroll to the recording you want to work with.
  • Page 160: Section 3: Service Features

    Section 3 Service Features...
  • Page 161: Service Features: The Basics

    Se ct io n 3A Service Features: The Basics In This Section Using Voicemail Using SMS Text Messaging Using Caller ID Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your service.
  • Page 162: Using Voicemail

    Using Voicemail Important: Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Direct Talk calls do not get forwarded to voicemail. Setting Up Your Voicemail All unanswered phone calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off.
  • Page 163: Retrieving Your Voicemail Messages

    Sending an Incoming Call to Voicemail To send an incoming call directly to voicemail: Press Retrieving Your Voicemail Messages You can review your messages directly from your phone or from any other touch-tone phone. To dial from your phone, you can either speed dial your voicemail or use the menu keys.
  • Page 164: Voicemail Options

    Voicemail Button Guide Here’s a quick guide to your keypad functions while listening to voicemail messages. For further details and menu options, see “Voicemail Menu Key” on page 154. Date/Time Send Reply Advance Replay Rewind Forward Erase Call Back Save Cancel Help Skip...
  • Page 165 Setting Up Group Distribution Lists Create up to 20 separate group lists, each with up to 20 customers. Press and hold to access your voicemail. (If your voicemail box contains any new or saved messages, press to access the main voicemail menu.) Press to change your Personal Options, following the system prompts.
  • Page 166 Voicemail-to-Voicemail Message Reply Reply to a voice message received from any other Sprint Voicemail user. After listening to a voice message, press Follow the voice prompts to record and send your reply. Voicemail-to-Voicemail Message Forwarding Forward a voice message, except those marked “Private,” to other Sprint Voicemail users.
  • Page 167: Clearing The Message Icon

    Clearing the Message Icon Your phone may temporarily continue to display the message icon after you have checked your voice and text messages. To clear the icon from the display screen: Press > Messaging > Voicemail > Clear Icon. Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu.
  • Page 168 Message Date & Time On/Off Change Passcode Group Distribution List Return to Personal Options Menu Greetings Personal Greetings Name Announcement Extended Absence Greeting Return to Personal Options Menu Expert Mode (On/Off) Place a Call Disconnect Section 3A: Service Features: The Basics...
  • Page 169: Using Sms Text Messaging

    Using SMS Text Messaging With SMS Text Messaging, you can use other people’s wireless phone numbers to send instant text messages from your phone to their messaging-ready phones – and they can send messages to you. When you receive a new message, it is automatically displayed on your phone’s screen.
  • Page 170: Accessing Sms Text Messages

    If your message is urgent, select the Urgent check box. Review your message and press Send (left softkey). Accessing SMS Text Messages To read an SMS Text message: When you receive a text message, it automatically appears on your phone’s main display screen. Use your navigation key to scroll down and view the entire message.
  • Page 171: Using Preset Messages

    Using Preset Messages Preset messages make composing text messages even easier by allowing you to enter preset messages, such as “Meet me at,” “Lets get lunch,” or a customized preset message of your own. To add and/or edit preset messages: Press >...
  • Page 172: Using Caller Id

    Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: * 6 7...
  • Page 173: Making A Three-Way Call

    Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Enter a number you wish to call and press Once you have established the connection, press Options (right softkey), select 3-Way Call, and press When you hear a dial tone, enter the second number...
  • Page 174: Using Call Forwarding

    Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: * 7 2 Press Enter the area code and phone number to which your...
  • Page 175: Sprint Data Services

    Se c ti on 3B Sprint Data Services In This Section Sprint Data Services Applications Getting Started Downloading Premium Services Content Exploring the Web Sprint Data Services FAQs Sprint data services offers easy and amazing data services you will really use. These features – messaging, games, downloadable ringers and screen savers, and portable Web access –...
  • Page 176: Sprint Data Services Applications

    Contacts. – Experience full-color graphic versions of popular Web sites from your phone. You can download unique Java-based applications to your ic502 by Motorola. Section 3B: Sprint Data Services...
  • Page 177: Getting Started

    Getting Started With your phone and Sprint service, you are ready to start enjoying the advantages of Sprint data services. This section helps you learn the basics of using your Sprint data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
  • Page 178: Net Guard

    Launching a Sprint Data Connection To launch a Sprint data connection: Press > Web. (Your Sprint data connection starts and the home page is displayed.) Note: If Net Guard is enabled and displayed (see page 165), press OK (right softkey) to continue and access the Web. While connecting, the following appears on the screen: Preparing PCS Vision services.
  • Page 179: Navigating The Web

    Connection Status and Indicators Your phone's display screen lets you know the current status of your data connection through indicators which appear at the top of the screen. The following symbols are used: Your data connection is active (data is being transferred);...
  • Page 180 Tip: Depending on which Web sites you visit, the labels on the softkeys may change to indicate their function. To use softkeys: Press the desired softkey button. (If an additional pop-up menu appears when you press the softkey button, select the menu items using your keypad [if they’re numbered] or by highlighting the option and pressing Scrolling...
  • Page 181 To select links: Highlight the link and press the appropriate softkey. Going Back To go back one page: Press on your phone. Note: is also used for deleting text (like a BACKSPACE key) when you are entering text. Going Home To return to the home page from any other Web page: Press and hold –...
  • Page 182: Downloading Premium Services Content

    Downloading Premium Services Content With Sprint data services and your new phone, you have access to a dynamic variety of Premium Service content, such as downloadable Games, Ringers, Screen Savers, and other applications. (Additional charges may apply.) The basic steps required to access and download Premium Service content are outlined below.
  • Page 183 Selecting an Item to Download You can search for available items to download in a number of ways: Featured displays a rotating selection of featured items. Categories allows you to narrow your search to a general category, such as Movie/TV Themes for Ringers or College Logos for Screen Savers.
  • Page 184 Select an option to continue: Select Use/Run/View to assign the downloaded item (or to start, in the case of a game or application). Your Sprint data session ends and you are redirected to the appropriate phone menu screen. Select Set as to assign a ringer or screen saver to a phone function.
  • Page 185: Phone Function

    To download purchased content from My Content Manager: From the My Content Manager display (see above), highlight the item you wish to download and press . (The information page for the selected item is displayed.) Scroll to highlight Download and press .
  • Page 186: Exploring The Web

    Exploring the Web With Web access on your phone, you can browse full-color graphic versions of your favorite Web sites, making it easier than ever to stay informed while on the go. Follow sports scores and breaking news and weather and shop on your phone anywhere on the Nationwide Sprint Network.
  • Page 187 To open the browser menu: Press the right softkey. (The browser menu is displayed in a drop-down list.) Options available under the browser menu include: Home. Returns the browser to the home page. Forward. Returns you to a previously viewed page (after having used Mark this Page.
  • Page 188 Color. Allows you to choose your browser’s background, link, plain text, and visited link colors. Show Image. Allows you to select whether your browser shows images or not (images can slow down response time). Cookies. Deletes the “cookies” that Web sites have stored in browser memory.
  • Page 189 Scroll to highlight the bookmark you’d like to access and press to go to the Web site (or press the number corresponding to the bookmark you wish to access). Deleting a Bookmark To delete a bookmark: Press the right softkey to open the browser menu. Select View Bookmarks .
  • Page 190 Restarting the Web Browser If the Web browser appears to be malfunctioning or stops responding, you can usually fix the problem by simply restarting the browser. To restart the Web browser: Press the right softkey to open the browser menu. Select Restart Browser.
  • Page 191: Sprint Data Services Faqs

    Sprint Data Services FAQs How will I know when my phone is ready for Sprint data services? Your user name (for example, ) will be bsmith001@sprint.com displayed when you access > Settings > Phone Info > My Phone #. How do I sign in for the first time? You are automatically signed in to access Sprint data services when you turn on your phone.
  • Page 192 no data is received for an extended period of time, the connection will terminate. Can I sign out of data services? You can sign out without turning off your phone; however, you will not be able to browse the Web or use other data services.
  • Page 193: Section 4: Safety And Warranty Information

    Section 4 Safety and Warranty Information...
  • Page 194: Important Safety Information

    Se ct io n 4A Important Safety Information In This Section General Precautions Safety and General Information Hearing Aid Compatibility with Mobile Phones Battery Tips Specific Absorption Rate Data Owner’s Record Phone Guide Proprietary Notice Information from the World Health Organization Product Registration Export Law Assurances Wireless: The New Recyclable...
  • Page 195: General Precautions

    may result in serious bodily injury, death, or property damage. General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. Hold the phone with the antenna raised, fully-extended, and over your shoulder. Try not to hold, bend, or twist the phone’s antenna. Don’t use the phone if the antenna is damaged.
  • Page 196: Safety And General Information

    External Antenna Care If your mobile device has an external antenna, use only a Motorola- supplied or approved replacement antenna. Use of unauthorized antennas, modifications, or attachments could damage the mobile device and/or may result in your device not complying with local regulatory requirements in your country.
  • Page 197: Follow Instructions To Avoid Interference Problems

    2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website at www.motorola.com...
  • Page 198: Hearing Aids

    Pull off the road and park before making or answering a call if driving conditions so require. Responsible driving practices can be found in the “Smart Practices While Driving” section at the end of this guide and/or at the Motorola website: www.motorola.com/callsmart Operational Warnings Obey all posted signs when using mobile devices in public areas, such as health care facilities or blasting areas.
  • Page 199: Batteries And Chargers

    If your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center. Do not attempt to dry it with an external heat source, such as a microwave oven.
  • Page 200: Choking Hazards

    Choking Hazards Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children. Glass Parts Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact.
  • Page 201: Hearing Aid Compatibility With Mobile Phones

    Hearing Aid Compatibility with Mobile Phones Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
  • Page 202: Specific Absorption Rate Data

    Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non- Motorola batteries and/or chargers. New batteries or batteries stored for a long time may take more time to charge. When charging your battery, keep it near room temperature.
  • Page 203 The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
  • Page 204: Information From The World Health Organization

    Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product.
  • Page 205: Owner's Record

    Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: ic502 by Motorola Serial No.: Phone Guide Proprietary Notice...
  • Page 206 It's easy. To learn more about CTIA's Recycling Program for Used Wireless Devices, please visit us at http://promo.motorola.com/recycle/phones/whyrecycle.html Section 4A: Important Safety Information...
  • Page 207: Smart Practices While Driving

    When driving a car, driving is your first responsibility. If you choose to use your mobile device while driving, remember the following tips: Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
  • Page 208 Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.* Call roadside assistance or a special non-emergency wireless assistance number when necessary.
  • Page 209: Declaration Of Conformity

    However, there is no guarantee that interference will not occur in a particular installation. Per FCC Rule Part 15.21 , changes or modifications not expressly approved by Motorola could void the user's authority to operate this product.. Section 4A: Important Safety Information...
  • Page 210 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.

Table of Contents