Casio 5502 Operation Manual page 23

Q2
The signal receive operation always
fails.
Is the watch in a location that is appropriate
for signal reception?
Check your surroundings and move the
watch to a location where signal reception
is better.
Appropriate Signal Reception Location
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Did you avoid touching the watch while the
receive operation was in progress?
Minimize movement of the watch and do
not perform any watch operation while a
receive operation is in progress.
Is there an alarm configured to sound
during the same period that the signal
receive operation is performed?
Receive stops if an alarm operation starts
while it is being performed. Disable the
alarm.
Enabling/Disabling the Alarm
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Is the signal transmitter in your area
transmitting a signal?
The transmitter of the time calibration may
not be transmitting a signal.
Try again later.
Q3
Signal reception should have been
successful, but the watch's time and/
or day is wrong.
Is the hand and/or day indicator alignment
correct?
Adjust hand and/or day indicator
alignment.
Adjusting Hand and Day Indicator
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Alignment
After checking the above, the time and/or
day settings is still wrong.
Adjust time and day settings manually.
Adjusting Time Settings Manually
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Operation Guide 5502
I can't pair the watch with a
phone.
Q1
I've never been able to establish a
(pairing) connection between the
watch and phone.
Are you using a supported phone model?
Check if the phone model and its
operating system are supported by the
watch.
For information about supported phone
models, visit the CASIO Website.
http://world.casio.com/os_mobile/wat/
Did you install G-SHOCK Connected on
your phone?
G-SHOCK Connected needs to be
installed on your phone in order to
connect with the watch.
A Install the required app on your
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phone.
Are your phone's Bluetooth settings
configured correctly?
Configure the phone's Bluetooth settings.
For details about setting procedures, see
your phone documentation.
iPhone Users
"Settings"n"Bluetooth"n On
●
"Settings"n"Privacy"n"Bluetooth
●
Sharing"n"G-SHOCK Connected"n
On
Android Users
Enable Bluetooth.
●
Other than the above.
Some phones need to have BT Smart
disabled to use G-SHOCK Connected.
For details about setting procedures, see
your phone documentation.
On the Home Screen, tap: "Menu" n
"Settings" n "Bluetooth" n "Menu" n "BT
Smart settings" n "Disable".
I can't reconnect the watch
and phone.
Q1
The watch will not re-connect with the
phone after they are disconnected.
Is G-SHOCK Connected running?
The watch cannot re-connect with the
phone unless G-SHOCK Connected is
running on the phone. On the phone's
Home Screen, tap the G-SHOCK
Connected icon. Then on the watch, hold
down the MODE button (C) for about 2.5
seconds.
30
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on, and
then tap the G-SHOCK Connected icon.
Next, on the watch, hold down the MODE
button (C) for about 2.5 seconds.
30
Q2
I can't connect while my phone is in
the Airplane Mode.
Connection with the watch is not possible
while the phone is in the Airplane Mode. After
exiting the phone's Airplane Mode, go to its
Home Screen and tap the "G-SHOCK
Connected" icon. Then on the watch, hold
down the MODE button (C) for about 2.5
seconds.
30
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