Samsung WW22N6850Q User Manual page 54

Troubleshooting
Problem
Does not drain and/
or spin.
The door does not
open.
Excessive suds.
Cannot add additional
detergent.
54 English
WW22N6850QX_DC68-03645B_EN.indd 54
• Make sure the drain hose is neither kinked nor obsructed all
the way to the drain system. If you there is a drain restriction,
call for service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause (Hold to Start).
For your safety, the washer will not tumble or spin unless the
door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that
is not clogged.
• If the washer is not supplied with sufficient power, the
washer temporarily will not drain or spin. As soon as the
washer regains sufficient power, it will operate normally.
• Press or tap Start/Pause (Hold to Start) to stop the washer.
• It may take a few moments for the door lock mechanism to
disengage.
• The door will not open until 3 minutes after the washer has
stopped or the power has been turned off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain
the drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns
off after the washer has drained.
• Make sure you use the recommended types of detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
Action
2018/3/1 9:37:27