Troubleshooting - RCA RCU900 User Manual

RCU900_IB_revC.qxp 12/3/02

Troubleshooting

PROBLEM
The touchscreen does not show
anything when you touch it or
when you press the SETUP or
LIGHT keys.
The remote does not operate your
audio or video devices.
You have problems programming
a TV/VCR combination unit.
Your VCR is not recording.
You have trouble changing the
channels on your TV.
The LCD OK key is not
responding.
The Learning or Smart Macro
processes cannot be completed
successfully.
28
9:45 Page 28
SOLUTION
A) Replace the batteries with four
new AA alkaline batteries.
B) Check to make sure batteries
are properly installed.
A) Try all code programming
procedures with all the codes
from the appropriate part of
the Code List.
B) Make sure the remote is in the
correct mode for the device
you are attempting to control
(TV,VCR,DVD, etc.).
A) Try the VCR code for your
brand. Some combination
units, however, may require
both a TV and a VCR code for
full operation. To do this,
program the TV code under
the TV key and the VCR under
the VCR key.
A) As a safety feature on your
remote, you must press the
REC key on the rubber
keypad twice.
A) If the original remote requires
the ENTER key to be pressed
after a channel is selected,
press the LCD ENTER key
on the RCU900 to select
the channel.
A) Try using the LCD MENU,
GUIDE, or ENTER key to
make the selection.
A) Replace batteries in the
RCU 900 and the remote from
which you are trying to learn.
B) The distance between the
remotes should be
approximately two to
three inches.
C) Do not conduct the Learning
process near an
incandescent lamp.
D) Memory capacity is full (20
Learned commands for each
of nine modes).
E) Original remote might not
be compatible with
Learning procedure.