Setup; Optional Installation Services - HP ProLiant DL320s User Manual

Setup

In this section
Optional installation services ................................................................................................................... 19
Rack planning resources ......................................................................................................................... 20
Optimum environment............................................................................................................................. 20
Rack warnings ....................................................................................................................................... 22
Identifying the server shipping carton contents ........................................................................................... 22
Installing a storage enclosure into the rack ................................................................................................ 23
Installing hardware options ..................................................................................................................... 25
Powering up and configuring................................................................................................................... 25
Installing the operating system ................................................................................................................. 25
Registering the server.............................................................................................................................. 25

Optional installation services

Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you
integrate both hardware and software support into a single package. A number of service level options
are available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-
to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the
Care Pack services are:
•
Hardware support
6-Hour Call-to-Repair
o
4-Hour 24x7 Same Day
o
4-Hour Same Business Day
o
•
Software support
Microsoft®
o
Linux
o
HP ProLiant Essentials (HP SIM and RDP)
o
VMWare
o
•
Integrated hardware and software support
Critical Service
o
Proactive 24
o
Support Plus
o
Support Plus 24
o
•
Startup and implementation services for both hardware and software
Setup 19