Troubleshooting; Setup And Configuration Problems - D-Link DNS-320 Quick Installation Manual

TrOUBLESHOOTING

SetuP anD cOnFIGuratIOn PrOBleMS

1. WHAT IS THE SHArECENTEr PULSE'S DEFAULT USErNAmE AND PASSWOrD?
Type 'admin' for the username and leave the password blank.
2. I HAvE LOST mY D-LINK CD, WHAT CAN I DO?
You can download the software drivers and user manual from the D-Link website. (See Technical
Support below).
3. WHAT HArD DrIvES ArE COmPATIBLE WITH THE SHArECENTEr PULSE?
Most SATA hard drives are compatible with the ShareCenter Pulse. Please visit your local D-Link
support site listed on the Technical Support page for an updated list of compatible hard drives.
4. THE HArD DISK LED ON mY SHArECENTEr PULSE IS OrANGE. IS mY DEvICE
FAULTY?
No. An orange light means that the hard drive (HD) inside the ShareCenter Pulse needs to be
formatted before use. If you have not yet installed the ShareCenter Pulse or if you are inserting a
replacement hard drive, the orange light will indicate that the HD needs to be formatted for use in
the ShareCenter Pulse. Insert the Installation CD into your computer's CD/DVD drive and follow
the instructions to use the Setup Wizard utility to format the inserted disk. A correctly formatted
disk can be identified when the orange LED changes to blue.
5. HOW CAN I ACCESS mY SHArECENTEr PULSE ON THE NETWOrK?
• You can access the device by clicking on the drive letter you have mapped to the device. For
example, if you mapped the drive to 'G drive', open up windows explorer (not Internet Explorer)
and type 'G:' into the address bar.
• You may also access it like a regular Windows share on a network, by typing its IP address into
Windows Explorer as <IP address> (e.g. \\192.168.0.32\), or by using FTP, in which case the
address is ftp://<IP address> .
6. HOW DO I rESET mY SHArECENTEr PULSE?
Locate the reset button on the back of the ShareCenter Pulse. Press and hold the button (using
an implement such as a straightened paperclip) until the power LED on the front panel starts
flashing. Allow a minute for the device to reset.
Note: Resetting the ShareCenter Pulse to the factory defaults will erase the current configuration
settings. To reconfigure your settings, log into the ShareCenter Pulse Web interface or
alternatively, reinstall the device using the Setup Wizard software supplied on the CD-ROM.
7. THE DEvICE HAS A USB POrT. CAN I PLUG AN ExTErNAL HArD DrIvE INTO THIS
POrT?
The ShareCenter Pulse does support external additional drives via the USB port. This port can
also be used to connect a USB Printer, UPS, or USB Flash drive.
8. HOW DO I ACCESS THE FTP SErvEr FrOm THE INTErNET?
• If the ShareCenter Pulse connects to the Internet though a NAT gateway or router, you may
need to configure port forwarding. Forward the FTP port (TCP 21 by default) to the IP address
of your ShareCenter Pulse.
• To access your FTP server from the Internet, use the public IP (or domain name) of your
gateway or router (e.g. ftp://mydomain.com).
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