Grandstream Networks GWN7610 User Manual
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Grandstream Networks GWN7610 User Manual

Enterprise 802.11ac wifi access point
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Grandstream Networks, Inc.
GWN7610
Enterprise 802.11ac WiFi Access Point
User Manual

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Summary of Contents for Grandstream Networks GWN7610

  • Page 1 Grandstream Networks, Inc. GWN7610 Enterprise 802.11ac WiFi Access Point User Manual...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.

  • Page 3: Fcc Caution

    Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. P a g e GWN7610 User Manual Version 1.0.5.15...
  • Page 4 GNU GPL INFORMATION GWN7610 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 5: Table Of Contents

    GETTING STARTED ..................... 21 LED Patterns ............................21 Discover the GWN7610 ........................22 Method 1: Discover the GWN7610 using its MAC address............22 Method 2: Discover the GWN7610 using GWNDiscoveryTool ............. 22 Use the Web GUI ..........................24 Access Web GUI .......................... 24...
  • Page 6 Save and Apply Changes ......................27 USING GWN7610 AS STANDALONE ACCESS POINT ..........28 Connect to GWN7610 Default Wi-Fi Network..................28 USING GWN7610 AS MASTER ACCESS POINT CONTROLLER ......29 Login Page ............................29 Discover and Pair Other GWN7610 Access Point ................30 Failover Master ............................
  • Page 7 Provisioning and backup ........................73 Download Configuration ....................... 73 Upload Configuration ........................73 Configuration Server (Pending) ....................73 Reset and reboot ..........................73 EXPERIENCING THE GWN7610 WIRELESS ACCESS POINT ........74 P a g e GWN7610 User Manual Version 1.0.5.15...
  • Page 8 Table of Tables Table 1: GWN7610 Technical Specifications ....................15 Table 2: GWN7610 Equipment Packaging ....................17 Table 3: GWN7610 Ports Description ......................17 Table 4: LED Patterns ..........................21 Table 5: Overview ............................26 Table 6: Device Configuration ........................32 Table 7: Wi-Fi ..............................
  • Page 9 Figure 8: Ceiling Mount – Step 4 ........................ 20 Figure 9: Ceiling Mount – Steps 5 & 6 ......................20 Figure 10: Discover the GWN7610 using its MAC Address ................ 22 Figure 11: GWN Discovery Tool ........................23 Figure 12: GWN7610 Web GUI Login Page ....................24 Figure 13: Change Password on first boot ....................
  • Page 10 Figure 53: IP Ping ............................65 Figure 54: Traceroute ..........................66 Figure 55: Syslog ............................66 Figure 56: Schedule Sample ........................67 Figure 57: Access Points ..........................71 Figure 58: GWN7610 Upgrading ........................ 72 P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 11: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GWN7610 via Web GUI in standalone mode, with other GWN7610 as Master/Slave architecture and more. The intended audiences of this document are network administrators. Please visit http://www.grandstream.com/support to download the latest “GWN7610 User Manual”.

  • Page 12: Change Log

    CHANGE LOG This section documents significant changes from previous versions of the GWN7610 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.5.15 •...

  • Page 13: Firmware Version 1.0.2.108

    • Added support for Password change on first boot [Change Password on first boot] • Added Country code selection into setup wizard Firmware Version 1.0.1.27 • This is the initial version P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 14: Welcome

    This wireless access point can be paired with any third party routers. With support for advanced QoS, low- latency real-time applications, 250+ client devices per AP and dual Gigabit network ports with PoE/PoE+, the GWN7610 is an ideal wireless access point for large and small wireless network deployments. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 15: Product Overview

    PRODUCT OVERVIEW Technical Specifications Table 1: GWN7610 Technical Specifications Wi-Fi Standards IEEE 802.11 a/b/g/n/ac 3x 2.4 GHz, gain 3 dBi, internal antenna Antennas 3x 5 GHz, gain 3 dBi, internal antenna IEEE 802.11ac: 6.5 Mbps to 1300 Mbps IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mbps IEEE 802.11n: 6.5 Mbps to 450 Mbps...
  • Page 16 Network Protocols IPv4, 802.1Q, 802.1p, 802.1x, 802.11e/WMM 802.11e/WMM, VLAN, TOS Network Embedded controller in GWN7610 allows it to auto-discover, auto-provision and Management manage up to 50 GWN7610s in a network Auto Power Saving Self-power adaptation upon auto detection of PoE or PoE+...

  • Page 17: Installation

    INSTALLATION Before deploying and configuring the GWN7610, the device needs to be properly powered up and connected to the network. This section describes detailed information on installation, connection and warranty policy of the GWN7610. Equipment Packaging Table 2: GWN7610 Equipment Packaging...

  • Page 18: Power And Connect Gwn7610 Access Point

    Connect the other end of the Ethernet cable(s) into a LAN port to your Network. Step 3: Connect the 24V DC power adapter into the power jack on the back of the GWN7610. Insert the main plug of the power adapter into a surge-protected power outlet.

  • Page 19: Wall And Ceiling Mount Installation

    Wall and Ceiling Mount Installation GWN7610 can be mounted on the wall or ceiling, please refer to the following steps for the appropriate installation. Wall Mount Step1: Position the mounting bracket at the desired location on the wall with the arrow pointing up.

  • Page 20: Ceiling Mount

    Step 3: Insert the screws through the mounting bracket. Step 4: Connect the power cable and the Ethernet cable (RJ45) to the correct ports of your GWN7610. M3.0x50 screw Figure 7: Ceiling Mount – Step 3 Step 5: Align the arrow on the GWN7610AP with the arrow on the locking tab of the mounting bracket and ensure that your GWN is firmly seated on the mounting bracket and connect the network and power cables.

  • Page 21: Getting Started

    Web GUI interface. LED Patterns The panel of the GWN7610 has different LED patterns for different activities, to help users read the status of the GWN7610 whether it’s powered up correctly, provisioned, in upgrading process and more, for more details please refer to the below table.

  • Page 22: Discover The Gwn7610

    1. Locate the MAC address on the MAC tag of the unit, which is on the underside of the device, or on the package. 2. From a computer connected to same Network as the GWN7610, type in the following address using the GWN7610’s MAC address on your browser.

  • Page 23: Figure 11: Gwn Discovery Tool

    IP address on your browser. Figure 11: GWN Discovery Tool Users can access then the GWN7610 using its Web GUI, the following sections will explain how to access and use the Web Interface. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 24: Use The Web Gui

    Figure 12: GWN7610 Web GUI Login Page To access the Web GUI: Make sure to use a computer connected to the same local network as the GWN7610. Ensure the device is properly powered up. Open a Web browser on the computer and type in the URL using the MAC address as shown in...

  • Page 25: Web Gui Languages

    Figure 13: Change Password on first boot Web GUI Languages Currently the GWN7610 series Web GUI supports English and Simplified Chinese. Users can select the displayed language at the upper right of the Web GUI either before or after logging in.

  • Page 26: Overview Page

    GWN7610’s information presented in a Dashboard style for easy monitoring. Figure 16: Overview Page Along with the firmware version of the unit, users can quickly see the status of the GWN7610 for different items, please refer to the following table for each item: New Firmware Notification: Starting from firmware version 1.0.5.14, and once a different OFFICIAL...

  • Page 27: Save And Apply Changes

    When clicking on "Save" button after configuring or changing any option on the Web GUI pages. A message mentioning the number of changes will appear on the upper menu. Figure 17: Apply Changes Click on button to apply changes, or to undo the changes. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 28: Using Gwn7610 As Standalone Access Point

    USING GWN7610 AS STANDALONE ACCESS POINT The GWN7610 can be used in Standalone mode, where it can act as Master Access Point Controller or in Slave mode and managed by another GWN7610 Master. This section will describe how to use and configure the GWN7610 in standalone mode.

  • Page 29: Using Gwn7610 As Master Access Point Controller

    “Set unit as Master” option will forbid the GWN7610 Access Point from being paired by other Master GWN7610, and can only act as a Master Access point controller. Users will need to perform a factory reset to the GWN7610, or unpair it from the initial GWN7610 to make it open to Master Access Point mode again.

  • Page 30: Discover And Pair Other Gwn7610 Access Point

    After that the slave AP will be listed on the master AP discovered devices and ready for paring and provisioning process which is described on the next steps. To Pair a GWN7610 slave access discovered by the GWN7610 master A, follow the steps below: P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 31: Figure 21:Discover Ap

    1. Connect to the GWN7610 Web GUI as Master and go to Access Points. Figure 21:Discover AP 2. Click on to list discovered access points, the following page will appear. Figure 22: Discovered Devices Note: Discovered Slave Aps with lower firmware than the master AP will be highlighted in red bold to remind the users to upgrade their AP, more details refer to [Controller Protocol Security Enhancement] 3.

  • Page 32: Table 6: Device Configuration

    Device Name: Set GWN7610’s name to identify it along with its MAC address. • Fixed IP: Used to set a static IP for the GWN7610, if checked users will need to set the following: -IPv4 Address: Enter the IPv4 address to be set as static for the device -IPv4 Subnet Mask: Enter the Subnet Mask.
  • Page 33 Note: If a GWN7610 is not being paired or the pair icon is grey color, make sure that it is not being paired with another GWN7610 Access Point acting as Master Controller, if yes, users will need to unpair it first, or reset it to factory default settings to make it available for pairing by other GWN7610 Access Point Controller.

  • Page 34: Failover Master

    In case of failure, the failover slave will promote itself to a temporary backup master while waiting for the primary master to come back. During the failover mode users could access the web GUI of the failover slave using a special failover account with same admin password. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 35: Master Transfer

    Note: the master transfer feature relies on some master failover functions and it is recommended to have all access points on firmware version 1.0.5.14 or higher in order to have the process or transfer working properly. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 36: Controller Protocol Security Enhancement

    • Users must enable client bridge support option under network group or SSID WiFi settings in order to have it fully functional. See [Client Bridge Support] P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 37: Network Groups

    NETWORK GROUPS When using GWN7610 as Master Access Point, users can create different Network groups and adding GWN7610 Slave Access Points. Log in as Master to the GWN7610 WebGUI and go to Network GroupNetwork Group. Figure 28: Network Group The GWN7610 will have a default network group named group0, click on to edit it, or click on to add a new network group.

  • Page 38: Table 7: Wi-Fi

    Open: No password is required. Users will be connected without authentication. Not recommended for security reasons. WEP Key Enter the password key for WEP protection mode. WPA Key Mode Select key mode (Pre-Shared Key or 802.1X Authentication). P a g e GWN7610 User Manual Version 1.0.5.15...
  • Page 39 Enable Dynamic VLAN VLAN configured on the Radius user profile. Client isolation feature blocks any TCP/IP connection between connected clients to GWN7610’s Wi-Fi access point. Client isolation can be helpful to increase security for Guest networks/Public WiFi. The available modes are: •...
  • Page 40 Minimum RSSI (dBm) configured minimum value, the client will be disconnected. The input range is from “-94” or “-1”. Enable this feature to help clients connected to the GWN7610 to perform better roaming decision. • The 802.11k standard helps clients to speed up the search for nearby APs that are available as roaming targets by creating an optimized list of channels.

  • Page 41: Figure 30: Device Membership

    Device Membership: Used to add or remove paired access points to the network group. Figure 30: Device Membership Click on to add the GWN7610 to the network group, or click on to remove it. • Schedule: Used to schedule the times when the Wi-Fi is ON or OFF.

  • Page 42: Figure 31: Wi-Fi Schedule

    Figure 31: Wi-Fi Schedule Note: The schedule feature is based on SSID and not network group, meaning that you can schedule the broadcasting of different SSID on different periods of the day. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 43: Create An Ssid Under A Network Group

    - Check to select the desired Network, on which the selected APs will be added, as shown in the above figure. Create an SSID under a Network Group Under Network Group Page, click to edit a network group or create a new network group and go to Wi-Fi tab. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 44: Additional Ssid Under Same Network Group

    ] for Wi-Fi options. Table 7: Wi-Fi Additional SSID under Same Network Group Users can also create an additional SSID under the same group. To create an additional SSID go to Network GroupAdditional SSID. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 45: Figure 34: Additional Ssid

    SSID with the same Device Membership configured when creating the main network group. Figure 35: Additional SSID Created Click on to delete the additional SSID, or to edit it. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 46: Clients Configuration

    Users can configure clients’ parameters, time policy and also check the list of the clients that has been banned after time disconnect policy has been enabled. Below we discuss each section of this menu: Clients Users can access clients list connected to GWN7610 from Web GUIClientsClients to perform different actions to wireless clients. Figure 36: Clients •...

  • Page 47: Time Policy

    The configuration is based on a policy where the administrator can set the amount of time for which clients are allowed to connect to the WiFi and reconnect type and value after which they will be allowed to connect back after they have been disconnected. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 48: Banned Clients

    Figure 40: Ban/Unban Client P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 49: Led Schedule

    LED SCHEDULE GWN7610 Access Points series support also the LED schedule feature. This feature is used to set the timing when the LEDs are ON and when they will go OFF at customer’s convenience. This can be useful for example when the LEDs become disturbing during some periods of the day, this way with the LED scheduler, you can set the timing so that the LEDs are off at night after specific hours and maintain the Wi-Fi service for other clients without shutting down the AP.

  • Page 50: Figure 41: Leds Schedule

    Figure 41: LEDs Schedule P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 51: Voucher

    • The admin can verify the status of each vocoder on the list (In use, not used, expired …etc). • Press to print the voucher, and to delete it. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 52: Figure 42: Add Voucher Sample

    Figure 42: Add Voucher Sample The below figure shows the status of the vouchers after GWN randomly generates the code for each one. Figure 43: Vouchers List P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 53: Using Voucher With Gwn Captive Portal

    3. Set the following parameters as shown on the screenshot for basic setup then save and apply. Figure 44: Captive Portal with Voucher authentication Then go under your network group configuration page and enable the generated captive portal under WiFi settings tab. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 54: Captive Portal

    CAPTIVE PORTAL Captive Portal feature on GWN7610 AP helps to define a Landing Page (Web page) that will be displayed on Wi-Fi clients’ browsers when attempting to access Internet. Once connected to a GWN7610 AP, Wi-Fi clients will be forced to view and interact with that landing page before Internet access is granted.
  • Page 55 Select the landing page where the users will be sent after successful authentication, two options are available: • Landing page Redirect External Page URL Address: for promotional purposes, admin can this to redirect all authenticated users to the company website. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 56: Files Configuration Page

    Wired or Wi-Fi clients will be redirected to one of these pages before accessing Internet. The following figure shows portal_default.html page: P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 57: Figure 45: Portal_Default.html Page

    Figure 45: portal_default.html page The following figure shows portal_pass.html page: Figure 46: portal_pass.html page P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 58: Clients Page

    • Folder can be selected from the dropdown list Clients Page Clients page lists MAC addresses of authenticated devices using captive portal. Figure 48: Client Web Page P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 59: Bandwidth Rules

    BANDWIDTH RULES The bandwidth rule is a GWN7610 feature that allows users to limit bandwidth utilization per SSID or client (MAC address or IP address). This option can be configured from the GWN7610 WebGUI under “Bandwidth Rules”. Click to add a new rule, the following table provides an explanation about different options for bandwidth rules.

  • Page 60: Figure 49: Mac Address Bandwidth Rule

    Navigate on the web GUI under “Network GroupAdd /EditWiFi” and you can set the Upstream and Downstream rate in Mbps. Per-Client Navigate on the web GUI under “ClientsEditBandwidth Rules” where you can set the Upstream and Downstream rate in Mbps P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 61: System Settings

    Country channels depending on the country standards. Time Zone Configure time zone for GWN7610. Please reboot the device to take effect. Configure the IP address or URL of the NTP server, the device will obtain NTP Server the date and time from the configured server.

  • Page 62: Access

    Warning and Error. Please reboot the GWN7610 to take effect. Logserver The logserver page allows the user to configure syslog server on GWN7610 in order to save log messages on connected external USB drive. First connect a USB drive to the Access point, then configure the parameters and make sure to start the server in order to collect messages from devices sending syslog to GWN.

  • Page 63: Figure 51: Log Files List

    All log messages from all devices will be put on one single file, and the router will keep rotating and creating new files based on the configured rotation policy. The log files can be seen on the list below after pressing “List” button: Figure 51: Log Files List P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 64: Debug

    This section is used to generate packet trace captures from network groups interfaces which will help to sniff packets within the network group for troubleshooting purpose or monitoring... Users will need to plug a USB device to one of the USB ports on the backside of the GWN7610. To access Capture page, go to MaintenanceDebugCapture •...

  • Page 65: Core Files

    Ping and Traceroute are useful debugging tools to verify reachability with other clients across the network. The GWN7610 offers both Ping and Traceroute tools for IPv4 and IPv6 protocols. To use these tools, go to GWN7610 WebGUISystem SettingsDebug and click on Ping/Traceroute.

  • Page 66: Syslog

    Type in the destination’s IP address/domain name in Target field. • Click on Run. Figure 54: Traceroute Syslog The syslog Web page displays logs generated by the GWN7610 for troubleshooting purpose as shown in figure below. Figure 55: Syslog P a g e GWN7610 User Manual...

  • Page 67: Schedule

    The figure on next page shows a sample configuration that enabled bandwidth rule limitation during office working hours for WiFi users: Figure 56: Schedule Sample P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 68: Email/Notification

    Configures whether to send notification if CPU usage is greater than the configured CPU Usage threshold. By default, it’s disabled. CPU Usage Specifies the CPU Usage Threshold (%). Must be integer between 1 and 100. Threshold (%) P a g e GWN7610 User Manual Version 1.0.5.15...
  • Page 69 Configures whether to send notification on time zone change. Default is disabled. Administrator Configures whether to send notification on admin password change. Default is Password Change disabled. AP Offline Configures whether to send notification when AP going offline. Default is disabled. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 70: Upgrading And Provisioning

    When the GWN7610 is being paired as slave using another GWN7610 Access Point acting as Controller, users can upgrade their paired access points from the GWN7610 Master Controller. To upgrade a slave access point, log in to the GWN7610 acting as Master Controller and go to Access Points.

  • Page 71: Figure 57: Access Points

    2. Sequential upgrade: if sequential mode is selected, the controller will trigger the firmware upgrade process under salve access points on a sequential fashion, thus consuming less bandwidth on the network and not interrupting the full WiFi service during full process. P a g e GWN7610 User Manual Version 1.0.5.15...

  • Page 72: Figure 58: Gwn7610 Upgrading

    1. Unzip the firmware files and put all of them in the root directory of the TFTP server; 2. Connect the PC running the TFTP server and the GWN7610 to the same LAN segment; 3. Launch the TFTP server and go to the File menuConfigureSecurity to change the TFTP server's default setting from "Receive Only"...

  • Page 73: Provisioning And Backup

    Provisioning and backup The GWN7610 configuration can be backed up locally or via network. The backup file will be used to restore the configuration on GWN7610 when necessary. Download Configuration Users can download the GWN7610 configuration for restore purpose under Web GUISystem SettingsMaintenance.

  • Page 74: Experiencing The Gwn7610 Wireless Access Point

    Thank you again for purchasing Grandstream GWN7610 Wireless Access Point, it will be sure to bring convenience and color to both your business and personal life. P a g e GWN7610 User Manual Version 1.0.5.15...

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