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Remote Technical Support Services (RTS)
RTS provides comprehensive technical call center support for covered servers, storage, operating
systems, and applications. Providing a single source for support of hardware and software issues, RTS
can reduce problem resolution time, decreasing the cost to address technical problems and increasing
uptime. Offerings are available for Windows, Linux, IBM Systems Director, VMware, Microsoft business
applications, and Lenovo System x storage devices, and IBM OEM storage devices.
Regulatory compliance
The chassis conforms to the following regulations:
FCC - Verified to comply with Part 15 of the FCC Rules, Class A
Canada ICES-003, issue 4, Class A
UL/IEC 60950-1(11)
CAN C22.2 No. 60950-1-03
NOM-019(11)
Japan VCCI, Class A
Australia/New Zealand AS/NZS CISPR 22:2008, Class A
IEC-60950-1 (CB Certificate and CB Test Report)
Russia/GOST ME01, IEC-60950-1
CE Mark (EN55022 Class A, EN60950, and EN55024)
CISPR 22, Class A
TUV-GS (EN60950-1, EK1-ITB)
External disk storage systems
Table 15 lists the external storage systems that are supported by the blade servers that are installed in the
BladeCenter H chassis and can be ordered through the System x® sales channel. The servers might support
other disk systems that are not listed in this table. For more information, see the IBM System Storage®
Interoperation Center at http://www.ibm.com/systems/support/storage/ssic.
Table 15. External disk storage systems
Part number
Description
IBM Storwize® V3700
20722LC
IBM Storwize V3700 LFF Dual Control Enclosure
20722SC
IBM Storwize V3700 SFF Dual Control Enclosure
IBM System Storage DS3500
1746A2D
IBM System Storage DS3512 Express Dual Controller Storage System
1746A2S
IBM System Storage DS3512 Express Single Controller Storage System
1746A4D
IBM System Storage DS3524 Express Dual Controller Storage System
1746A4S
IBM System Storage DS3524 Express Single Controller Storage System
IBM System Storage DS3950 (5020)
181494H
IBM System Storage DS3950 Model 94
181498H
IBM System Storage DS3950 Model 98
For more information, see the list of Lenovo Press Product Guides in the IBM Storage category at
https://lenovopress.com/storage/san/ibm
BladeCenter H
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