Troubleshooting - Uniden ELT 560 SERIES Owner's Manual

UP742.book Page 64 Tuesday, November 30, 2004 2:42 PM

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps
do not solve your problem, please call our Customer Hotline at 1-800-297-1023 (Mon - Fri 7 am to 7 pm,
Sat/Sun/holidays [except U.S. Thanksgiving and Christmas] 9 am to 5 pm, CST).
Symptom
• Make sure the AC adapter is plugged into the base or the charger (if you have more than one handset)
The charge LED won't
and wall outlet.
illuminate when the handset is
• Make sure the handset is properly seated in the cradle.
placed in the cradle.
• Make sure the charging contacts on the handset are clean.
• Move the handset and/or base away from metal objects or appliances and try again.
The audio sounds weak.
• Make sure that you are not too far from the base.
• Make sure that you are not too far from the base.
• Make sure the line is not in use. If an out call is already using a line, you cannot use that line to make
another outside call.
Can't make or receive calls. • Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter and the backup battery.
• Change the Digital Security Code (see page 15).
• Make sure that you are not too far from the base.
The handset doesn't ring or • Charge the battery pack in the handset for 10 hours by placing the handset on the base or charging
receive a page. cradle.
• Change the Digital Security Code (see page 15).
• Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones,
Severe noise interference. alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances.
• Move to another location or turn off the source of interference.
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Suggestion
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