What Wi-Fi Protocols Does My Phone Support; I Cannot Open Web Pages Sometimes Over A Wi-Fi Connection. Why; I Have Turned On Wi-Fi On My Phone, But It Cannot Detect Signals From Wi-Fi Hotspots. What Can I Do - Huawei G620S-L01 Faqs

HUAWEI G620S-L01/L02/L03 Smartphone FAQs
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2.2.2 What Wi-Fi protocols does my phone support?

Your phone supports 802.11 b/g/n.
2.2.3 I cannot open web pages sometimes over a Wi-Fi connection.
Why?
Possible causes are as follows:
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2.2.4 I have turned on Wi-Fi on my phone, but it cannot detect
signals from Wi-Fi hotspots. What can I do?
I have turned on Wi-Fi on my phone, but it cannot detect signals from Wi-Fi hotspots while
other phones can detect Wi-Fi signals. What can I do?
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Issue 01 (2014-09-10)
If the Wi-Fi is enabled, your phone can automatically detect surrounding hotspots. Select
a hotspot found by your phone, input the password in the dialog box, and touch Connect.
You can access the Internet after the connection is successful.
The x digital subscriber line (xDSL) connection failed. If the hotspot (such as a wireless
router) to which your phone connects accesses the Internet through xDSL and the xDSL
connection fails, the Internet connection is unavailable. Check the xDSL connection and
try again.
A domain name service (DNS) problem occurred. For example, if you cannot open web
pages but can log in to QQ, the DNS is not working properly. In this case, check whether
the DNS can be configured.
The Wi-Fi hotspot is working in the access restricted state. If the Internet connection of
the hotspot is restricted, your phone cannot be used to browse web pages.
Verify that the Wi-Fi hotspot's service set identifier (SSID) is not hidden.
Restart the Wi-Fi function on your phone.
Restart your phone.
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