Troubleshooting - Hach QbD1200 User Manual

1. Push Maintenance>Replace Component.
2. Select an option.
Option
Replace Ozone Filter Shows the hourly usage of the ozone filter. Shows how to replace the ozone filter on
Replace UV Reactor
Replace Syringe
Clean Analyzer
Install a firmware update
Locate the firmware update file on the product website. Save the file from the website to a USB flash
drive, then do the steps that follow to install the firmware upgrade.
1. Push Maintenance>Update Firmware.
2. Put the USB flash drive into a USB port. The firmware update starts.
3. Push Close Application when the update is complete.
Prepare for shipment
The instrument must be decontaminated before it is shipped. All fluids must be drained from the instrument.
1. Push Maintenance>Prepare for Shipment.
2. Open the instrument door.
3. Remove the GLS water vessel. Refer to
4. Discard the water into a drain.
5. Install the GLS water vessel back into the instrument.
6. Push Drain Analyzer to remove all liquid from the instrument.
7. When the instrument completes the draining procedure, the instrument is ready for shipment.

Troubleshooting

Problem
The measurement does not start.
The system test fails.
The measurements take too much
time to complete and/or the results
are consistently too low.
18 English
Description
the display.
Shows the hourly usage of the UV reactor. Shows how to replace the UV reactor on
the display.
Shows how to replace the syringe on the display. Push Start to replace the syringe.
Flushes the instrument clean. The instrument controls the cleaning cycles. Push
Clean Analyzer to start the cleaning.
N O T I C E
Product overview
Possible cause
An error occurred during
measurement setup.
An error occurred during the
system test.
A hardware component failure
occurred.
The UV reactor is almost expired.
The fittings around the reactor are
loose.
on page 5.
Solution
• Set the instrument power to off,
then to on.
• Contact technical support if
necessary.
• Make sure that the carrier gas
supply is correctly connected.
• Contact technical support if
necessary.
Replace the UV reactor. Make sure
that there is a sufficient quantity of
carrier gas.
Make sure that the fittings around
the reactor are tight.