Related Information - Brother MFC-J690DW Reference Manual

Error Message
Tray Settings
Unable to Clean
XX
Unable to
Initialize XX
Unable to Print
XX
Unable to Scan XX Disconnect the machine from the power for several minutes, and then
Unusable Device
Disconnect device
from front
connector & turn
machine off &
then on
Unusable Device
Please disconnect
USB device.
Wrong Ink
Cartridge
Wrong Ink Color

Related Information

• Telephone Line Interference/VoIP on page 13
• Supply Specifications on page 25
Action
This message is displayed when the setting to confirm the paper type
and size is enabled.
To not display this confirmation message, change the setting to Off.
For more detailed information, see the Online User's Guide: Change
the Check Paper Size Setting.
A foreign object, such as a paper clip or a piece of ripped paper, is in
the machine.
Open the scanner cover and remove any foreign objects and paper
scraps from inside the machine. If the error message continues,
disconnect the machine from the power for several minutes, and then
reconnect it.
If you cannot print received faxes, transfer them to another fax
machine or to your computer.
For more detailed information, see the Online User's Guide: Transfer
Your Faxes or Fax Journal Report.
reconnect it.
If you cannot print received faxes, transfer them to another fax
machine or to your computer.
For more detailed information, see the Online User's Guide: Transfer
Your Faxes or Fax Journal Report.
A broken device is connected to the USB direct interface.
Unplug the device from the USB direct interface, then press
turn the machine off and then on again.
A USB device or USB flash drive that is not supported has been
connected to the USB direct interface.
Unplug the device from the USB direct interface. Turn the machine off
and then on again.
The ink cartridge model number is not compatible with your machine.
Verify whether the cartridge model number will work with your
machine.
See Related Information: Supply Specifications at the end of this
section.
Check which ink cartridges are not matched by color to their ink
cartridge positions and move them to their correct positions.
to
24