Dell Latitude D500 Installing And Configuring page 34

To return products, you must call Dell Customer Service at 1-800-387-
5759 to receive a Credit Return Authorization Number. To expedite
the process of your refund or credit, Dell expects you to return the
products to Dell in their original packaging within five days of the date
that Dell issues the Credit Return Authorization Number. You must
also prepay shipping charges and insure the shipment or accept the risk
of loss or damage during shipment. You may return software for a
refund or credit only if the sealed package containing the floppy disk(s)
or CD(s) is unopened. Returned products must be in as-new
condition, and all of the manuals, floppy disk(s), CD(s), power cables,
and other items included with a product must be returned with it. For
customers who want to return, for refund or credit only, either
application or operating system software that has been installed by
Dell, the whole system must be returned, along with any media and
documentation that may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC
storage products. It also does not apply to products purchased through
Dell's Software and Peripherals division. For those products, please
instead refer to Dell's Software and Peripheral's then-current return
policy (see the following section, "Dell Software and Peripherals
(Canada Only)").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not
warrant third-party products. Third-party software and peripheral
products are covered by the warranties provided by the original
manufacturer or publisher only. Third party manufacturer warranties
vary from product to product. Consult your product documentation
for specific warranty information. More information may also be
available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products,
we do not specifically test or guarantee that all of the products we offer
work with any or all of the various models of Dell computers, nor do we
test or guarantee all of the products we sell on the hundreds of
different brands of computers available today. If you have questions
about compatibility, we recommend and encourage you to contact the
third-party software and peripheral product manufacturer or publisher
directly.
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Limited War ranties and Re tu r n Po licy