AEG L 99695 HWD User Manual page 37

Problem
The spin phase does not op-
erate or the washing cycle
lasts longer than usually.
There is water on the floor.
You cannot open the appli-
ance door.
The appliance makes an un-
usual noise.
The washing results are not
satisfactory.
Possible solution
Make sure that the spin phase is not off.
Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to 'Care and cleaning'.
Make sure that the this is not a balance problem. Adjust
manually the items in the drum and start the spin phase
again.
Make sure that the couplings of the water hoses are tight
and there is not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct
quantity of it.
Make sure you use that the room temperature is in the
correct range.
Make sure you use that there is enough air circulation un-
der the appliance.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in
the drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appli-
ance. Contact the Authorised Service Centre. If you need
to open the door, please read carefully «Emergency door
opening».
Make sure the levelling of the appliance is correct. Refer
to 'Installation'.
Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too
small.
Increase the detergent quantity or use a different deter-
gent.
Use special products to remove the stubborn stains be-
fore you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
ENGLISH 37