Compaq Armada 1500 User Manual page 88

Modem Problems and Solutions
Problem
Unable to connect the
internal modem at
speeds above 33.6Kpbs
Continued
Possible Cause
The modem in your
computer only supports
up to 33.6Kbps.
The site called does not
support 56K or supports
an incompatible 56K
implementation
The phone line used
does not support 56K
implementation.
The phone line used is
noisy.
Solution
Refer to "Determining Your
Modem" in Chapter 6 to see
which modem type is installed.
Contact your authorized Compaq
dealer, reseller, or service
provider about modem options
available for your computer.
The internal 56Kbps modem
supports K56Flex. Information
about ISPs (Internet service
providers) that supports K56Flex
may be found on the portable
web site at www.compaq.com.
This site also contains
information about updates that
may be available for the 56K
code in your modem.
The 56K protocol requires that
the phone line used must not
contain more than one analog-to-
digital conversion. Try connecting
from an alternate site.
The 56K protocol will fall back to
lower speeds if the phone line is
too noisy for a high-speed
connection. Try switching to
another phone line.
Troubleshooting 10-13
Continued