IBM x3400 7975 Problem Determination And Service Manual page 80

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3400 Types 7973, 7974, 7975 and 7976," on page 87 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
030-267-001 Central Management Seq error.
035-002-0nn ServeRAID interface timeout.
035-230-001 Battery Low.
035-231-001 Abnormal Battery Temperature.
035-285-001 Adapter Communication Error.
035-286-001 Adapter CPU Test Error.
035-287-001 Adapter Local RAM Test Error.
035-288-001 Adapter NVSRAM Test Error.
035-289-001 Adapter Cache Test Error.
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System x3400 Types 7973, 7974, 7975, and 7976: Problem Determination and Service Guide
Action
1. Update the microcode for the Serial Attached
SCSI (SAS)/SATA controller (see "Updating the
firmware" on page 165).
2. Update the BIOS code (see "Updating the
firmware" on page 165).
3. (Trained service technician only) Replace the
system board.
1. Make sure that the ServeRAID controller is
configured correctly. Obtain the basic and
extended configuration status bytes and see the
ServeRAID documentation for more information.
2. Reseat the following components:
a. SAS/SATA hard disk drive backplane cable
b. ServeRAID controller
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
Replace the battery module on the RAID controller.
Replace the battery module on the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.