Contex SD One MF 44 User Manual

Contex SD One MF 44 User Manual

Wide format scanners, sd one mf series

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User Guide

Wide Format Scanners
Model: SD One MF
July 2016

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Table of Contents
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Summary of Contents for Contex SD One MF 44

  • Page 1: User Guide

    User Guide Wide Format Scanners Model: SD One MF July 2016...
  • Page 2: Table Of Contents

    Scan to file settings ................30 Scanner rear view ................... 6 Scan Validation ..................31 Touch screen interface (scroll menu) ............7 The Contex LINK scan client software ...........32 Installation..................8 Making copies ................34 Getting to know your scanner ..............8 The basic steps ..................34...
  • Page 3 About this Guide Problems related to scanner operation ..........65 Problems related to the scanning results ..........68 Appendixes ..................70 Important safety instructions ..............70 Regulations ................... 71...
  • Page 4: About This Guide

    Scanner Model Description The guide assumes basic knowledge of your computer and operating system and does not repeat information that would be covered in their own SD One MF 44 44” color scanner user documentation. SD One MF 36 36” color scanner Be sure to refer to: 24”...
  • Page 5: Overview Of The Scanner

    Scanner setup Overview of the Scanner Below: The parts, buttons and areas you need to recognize in order to use the scanner. Scanner front view Release button for opening scanner lid (for maintenance) Scanner lid USB Key slot Touch screen Scanner bed –...
  • Page 6: Scanner Rear View

    Wi-Fi network adapter (do not remove) USB port for 3 party software and test purposes. Ethernet LAN port connection - for copying, emailing and scanning to PC and cloud. PC and Cloud destinations require use of the Contex LINK client (supplied).
  • Page 7: Touch Screen Interface (Scroll Menu)

    Scanner setup Touch screen interface (scroll menu) Paper feed forward Use to remove paper manually Paper feed back Use to remove paper manually Reset To reset from any state and go back to start Go button To start a scan or copy after making any settings changes (if required) Scroll menu Scroll on the touch screen in both directions to...
  • Page 8: Installation

    Scanner setup Installation Getting to know your scanner Follow the steps below for quick and easy installation of your scanner. Positioning the scanner IMPORTANT: DO NOT CONNECT THE SCANNER TO POWER OR THE NETWORK (LAN) AT THIS STAGE! Positioning the scanner See also the Safety Instructions at the end of this user guide Your scanner should be placed either on the specially designed stand-alone floor stand or on a sturdy table.
  • Page 9: Opening The Scanner Lid

    Scanner setup Opening the scanner lid Cleaning the scanner Release the lid by pressing the lid release buttons The internal scan area should now be wiped clean of any dust that may have settled on it during packaging and shipping. Start by opening the scanner lid using the release buttons at the back of the scanner side covers.
  • Page 10: Checking And Cleaning The Scan Glass

    Scanner setup Checking and cleaning the scan glass Cleaning the scanner Clean the internal scan area Using a clean, dry, lint-free cloth wipe the internal scan area free of dust. If you see smudges on the glass that cannot be wiped clean with the dry cloth refer to the section Cleaning the scan area later in this guide...
  • Page 11: Connecting Power To The Scanner

    Scanner setup Connecting power to the scanner Connect power cable Connecting the power cord to the scanner Connect the power cord to the scanner power connection socket. With the flat side of the cord facing upwards gently push the plug into the socket on the rear of the scanner.
  • Page 12: Preparing The Screen And Network Connection

    Scanner setup Preparing the screen and network connection Cleaning the scanner Fold up the touch screen Grasp the top edge of the screen and fold it into the upright position. Connect LAN cable Connect to the LAN Connect the scanner to the LAN (local area network). The LAN socket is at the back of the scanner.
  • Page 13: Turning The Scanner On During Installation

    Scanner setup Turning the scanner ON during installation Scanner power ON Turning the scanner ON for the first time Turn on the main power switch at the back of the scanner. NOTE: When the scanner is switched on for the first time the SD One MF Wizard will take the user through a series of configuration pages on the touch screen.
  • Page 14: Installation Wizard

    Scanner setup Installation Wizard Scanner installation The Installation Wizard starts The SD One MF Welcome screen signals that the scanner installation process has begun. The following screens contain the various installation steps required to set up the scanner. Follow the screens shown in [path] below to return to this area after the wizard has completed.
  • Page 15 Scanner setup Scanner installation LAN network settings (static) To manually set a static network IP address follow the screens shown in [path] below to uncheck ‘Automatically obtain IP address’. A static address and subnet mask can now be set. Consult your IT person if necessary. [settings >...
  • Page 16: Select Your Language

    Scanner setup Scanner installation Select your language Select the preferred language for the screen and keyboard. Different languages can be combined as the screen and keyboard languages do not have to be the same. Selecting a new language updates the current setting. [settings >...
  • Page 17 Scanner setup Scanner Installation Set your region date and time Set the date. Touch the Date area onscreen to bring up the numerical touch keypad then enter today’s date in dd.MM.yyyy (day.short-month.year) format. Press Enter to store the value. [settings > system > regional] Set the time.
  • Page 18 Scanner setup Scanner Installation Entering the email server settings Enter your email server details to have scans sent directly via email: Host (server name), Port (port number) and Connection (security type). Account and Password - for the target email account. Name –...
  • Page 19 Scanner setup Scanner Installation Setting up the printer Press Setup to select and set up your printer for making copies. Enter the printer IP address (preceding zeros can be ignored, for example 050 can be entered as 50) and allow the scanner to locate it. Contact your IT administrator if you don’t know the IP address settings for your printer.
  • Page 20 Scanner setup Scanner Installation Create printer media profiles Step 1 On the Printer screen (previous page) press Media Profiles then select the current media type loaded in the printer (Plain Paper in this example). Step 2 Now press the Print button to print the color calibration page. It is important that the printer is working properly for this operation.
  • Page 21: Scanner Activation

    Scanner setup Scanner Activation Scanner Installation Join the Product Improvement Program Help us make your system even better through future updates. Selecting the Product Improvement Program option will let us collect data about scanner performance. No personal user information is collected. Press the Next button >>...
  • Page 22 Scanner setup Scanner Activation - Manual Offline scanner activation You can still activate your scanner manually if it is not directly connected to the internet via your network. You will need a separate device or computer with an internet connection. Have your License Key ready before proceeding.
  • Page 23 Scanner setup Scanner Installation & Activation Installation and Activation completed When the scanner has been correctly installed the screen will briefly show the “Scanner is activated” message and then switch to the normal start screen where the full range of scanner options will be displayed.
  • Page 24: Screens Overview

    User Interface Screens Overview General User / Personal Independent Settings Google DropBox Windows Computer Email Copy Drive Cloud / User memory (ContexLINK) Cloud...
  • Page 25: Turning The Scanner On And Off

    Scanning Sleep mode Turning the scanner ON and OFF Sleep mode is an energy saving mode. The scanner cannot scan when in Main power switch the Sleep mode. When first powered on the scanner is set to automatically The main power switch is at the back of the scanner. go into Sleep mode after a preset period of inactivity (idle time).
  • Page 26: Document Positioning

    Scanning Document Positioning Scanning one or a set of documents Using the ‘Set-Ready’ scanning system Position the document face up in the center of the scanner If you have several similar documents that all require the same scan settings you can load them into the scanner one after the other without Load your document with the image side facing needing to touch the green button.
  • Page 27: Scanning To File

    PC. *PIN will only be required if setup by the user in Contex LINK See the section Loading See the section Scan See the section...
  • Page 28: Scan Destinations

    Scanning Scan destinations Scan destinations can be independent or they can be related to a specific user that you select on the scanner screen. The following scan destinations are available: Independent scan destinations – USB, Email Scan to USB Save the scan file to a USB memory stick. Insert the USB stick into the USB slot on the top of the scanner.
  • Page 29: User And Personal Scan Destinations - Pc And Cloud Services

    (LAN) as the scanner. When you have installed and configured the Contex LINK client software on your PC, the scanner will detect your PC on the LAN, and add you to the user list on the scanner. The Contex LINK client facilitates scanning to the PC and to the cloud services that you have connected to through the client. You can also scan to other user’s PCs or their cloud services if you know their PIN codes.
  • Page 30: Scan To File Settings

    Scanning Scan to file settings Setting What does it mean? Document The type of document you are scanning Full Color Color photos, posters etc. Grayscale B/W photo or image with gray shades Color CAD/GIS Color line drawing or map Grayscale CAD/GIS B/W line drawing or map Quality Determines the scan resolution...
  • Page 31: Scan Validation

    Scanning Scan Validation Preview, Crop and Annotate the Scan Validate opens a preview of the document before it is sent to file. Use this screen to crop and add freehand lines and text to the scanned image.. Saves to file the document on screen plus added annotations Cancels the scan Select text and freehand lines to change or delete them Remove image data outside of the crop lines...
  • Page 32: The Contex Link Scan Client Software

    The Contex LINK scan client software The Contex LINK scan client makes it easy to share one scanner in a user group. Users can create personal profiles to store their own file destinations and really personalize their use of the scanner.
  • Page 33 Scanning Connect scanning to cloud services Start Contex LINK on your PC and press the setup icon Enter your name, email address. Enter a personal PIN code of your choice if you want to enforce authentication at the scanner (optional).
  • Page 34: Making Copies

    Copying Making copies The basic steps Making copies with the SD One MF is easy. Here’s how you make copies: Load the document Select the Copy option Choose your copy settings Press the button Load, face up, aligned center to In order to make copies a printer and media Select document type, scan quality, file format or Press the green...
  • Page 35: Copy Settings

    Copying Copy settings Setting What does it mean? Document The type of original you are copying Full Color Color photos, posters etc. B/W Grayscale B/W photo or image with gray shades Color CAD/GIS Color line drawing or map B/W Grayscale B/W line drawing or map CAD/GIS Quality...
  • Page 36: Copy Validation

    Copying Copy Validation Preview, Crop and Annotate the Copy Validate opens a preview of the copied document before it is sent to the printer. Use this screen to crop and add freehand lines and text to the copy image.. Prints the copy on screen plus added annotations Cancels the copy Select text and freehand lines to change or delete them Remove image data outside of the crop lines...
  • Page 37: Wi-Fi Setup - Configuring The Scanner For Wireless Networking

    Using the Wi-Fi Connection Wi-Fi setup – configuring the scanner for wireless networking Ensure that you are within wireless range of your wireless router and you have first removed the wired LAN Ethernet connection. Plug in the power connection and switch ON the scanner.
  • Page 38: Wi-Fi Setup - Connecting To The Wireless Router

    Using the Wi-Fi Connection Wi-Fi setup – connecting to the wireless router The scanner will now show the wireless networks that are in wireless range of the scanner. Select the wireless network you wish to attach to. Wi-Fi password screen For hidden networks where the SSID (Service Set Identifier) is known but not visible it can be typed in manually using the Manual SSID option.
  • Page 39: Basic Settings And Preferences

    Eject Back , Eject Front – eject the document to the back or front after scanning Paper handling Scanner Distribute the log data from the scanner for service and support. Send info by email to support@contex.com or Save info to Service USB.
  • Page 40: Scanner Maintenance

    Maintenance Scanner Maintenance Maintenance tasks Scanner maintenance will ensure optimal performance of your scanner. There are 2 basic maintenance tasks: Cleaning Keep your scanner clean – the next section describes how to thoroughly clean the internal scan area. How often you need to clean will depend on how often and the types of media you scan.
  • Page 41 Maintenance Overview - Key maintenance points - Cleaning The illustration below shows the scanner from above with its lid open. The illustration indicates the key points (parts and areas) you need to recognize when cleaning the scanner. Instructions regarding the cleaning tasks that involve these points follow below. Lower rubber transport rollers, Lower pressure rollers (long &...
  • Page 42 Maintenance To clean your scanner: Cleaning the scanner Turn the scanner main power to OFF Press the main power switch at the back of the scanner to the OFF position (“0”). Cleaning the scanner Disconnect the scanner power plug CAUTION: Always disconnect power before cleaning the scanner. This step is to ensure your own personal safety and to help protect your device from potential damage.
  • Page 43 Maintenance Cleaning the scanner Fold down the touch screen To protect the touch screen during scanner maintenance grasp the top edge and fold it down. Cleaning the scanner Clean the scanner feeding bed Clean your scanner flat feed tray surface so dirt and dust are not dragged into the scan area with the original.
  • Page 44 Maintenance Cleaning the scanner Release the lid by pressing the lid release buttons Open the scanner lid using the release buttons at the back of each scanner side cover. Stand at the front of the scanner. Pull back on both of the release buttons with your fingers until you feel each of them unlock.
  • Page 45 Maintenance Cleaning the scanner Clean the scanner glass plate Use two fresh and clean lint-free cloths for cleaning the glass plate. Do not reuse the cloth you used to wipe the scanner bed. Spray/apply a mild, streak-free, glass cleaner onto a lint-free cloth. Gently wipe the glass clean.
  • Page 46 Maintenance Cleaning the scanner Clean the white pressure rollers The white pressure rollers are the long rollers between the black transport rollers. Their job is to hold documents flat in the scanner. Spray/apply a mild, streak-free, glass cleaner onto a lint-free cloth. Gently wipe the white roller’s surface.
  • Page 47 Maintenance Cleaning the scanner Close the lid Push the scanner lid back all the way down until you hear the lid latches click. Gently try to pull the lid open to ensure that it is locked in its “closed” position. Cleaning the scanner Your scanner is clean You have completed the steps required for cleaning your scanner and the...
  • Page 48: Scanner Calibration

    Maintenance Scanner Calibration Scanner calibration is easy to do. Just insert a calibration sheet and let the Calibration Wizard take over. NOTE: Be sure to clean the scanner and scan area before calibrating. To calibrate your scanner: Calibration Turn the scanner power ON If the main power is OFF, press the main power switch at the back of the scanner to ON.
  • Page 49 Maintenance Calibration Launch the scanner calibration wizard [settings > scanner > calibrate] Calibration Select the Calibration type Select either Mechanical Calibration or Full Calibration.  Mechanical Calibration will only align horizontal capture for correct image stitching.  Full Calibration will perform Mechanical Calibration (alignment) plus B&W calibration and Color calibration.
  • Page 50 Maintenance Calibration Insert the calibration sheet During the process, the wizard will ask you to insert the Calibration Sheet that came with your scanner. The printed side of the sheet must be inserted face up. Align the sheet midpoint arrow with the scanner midpoint arrow and feed the sheet into the scanner.
  • Page 51 Maintenance Calibration The program calibrates the scanner The program works in steps to analyze and correct the status of the sensors, calibrate black and white values and calibrate color. The calibration sheet will be rescanned a number of times as the program processes data.
  • Page 52: Replacing The Glass Plate

    Maintenance Replacing the glass plate During scanning, your documents move against the glass plate as they pass the scanner’s sensors. After long-term use, the glass plate can become worn or scratched and this can affect image quality and scanning precision. Changing the glass will renew your scanner and ensure optimal results. Key parts you need to know for replacing the glass plate: The illustration below shows the scanner seen from the rear with its lid open.
  • Page 53 Maintenance Replacing the glass plate Turn the scanner power switch to OFF Press the main power switch at the back of the scanner to the OFF position then disconnect the Ethernet and power cable. Replacing the glass plate Pull out the scanner power plug CAUTION: Do not ignore this instruction.
  • Page 54 Maintenance Cleaning the scanner Fold down the touch screen Protect you touch screen while changing the glass. Grasp the top edge and fold it down. Replacing the glass plate Release the lid by pressing the lid release buttons The internal scan area should be wiped clean of any dust that may have settled on it during packaging and shipping.
  • Page 55 Maintenance Replacing the glass plate Open the scanner Pull the lid backwards towards you and open the scanner lid all the way back to reveal the scan area and glass plate.
  • Page 56 Maintenance Replacing the glass plate Remove the 6 Torx 10 screws and the 6 latches (4 on the SD One 24) You will need to locate and recognize the key parts that you will access for replacing the glass plate, see the overview of key parts for glass replacement above.
  • Page 57 Maintenance Replacing the glass plate Removing the glass plate The glass plate is now free for removal from the scanner. Swing the top edge of the glass plate out so it’s free of the scanner. Grip the glass plate edge and lift away it from the scanner. CAUTION: The glass plate is long and thin and quite fragile.
  • Page 58 Maintenance Replacing the glass plate Glass Plate Profile View: As you lower the glass plate into the scanner, hold it at an angle similar to that shown in the illustration. Install the new glass plate in the scanner Pick up the new glass plate with two hands holding it at each end to avoid touching the glass surface.
  • Page 59 Maintenance Replacing the glass plate Tilt the upper edge to place glass plate With the glass plate resting on the lower latches carefully tilt the upper edge until the glass plate fully rests in the scanner lid. Replacing the glass plate Lock the glass plate in place Replace the 6 latches and 6 screws (4 on the SD one MF 24).
  • Page 60 Maintenance Replacing the glass plate Clean the glass plate Make sure you use a fresh and clean lint-free cloth for cleaning the glass plate. Spray/apply a mild, streak-free, glass cleaner onto one side of the cloth. Gently wipe the glass plate clean. Look for fingerprints and smudges that may have been applied during replacement.
  • Page 61: Updating Your Scanner Software

    Maintenance Updating your scanner software Updates for your scanner software will be made available through your internet connection. Updating your software can take place automatically or manually. Automatic updates  The first time an update will be made available for your scanner, a notification will appear on your screen asking you to register for updates. ...
  • Page 62 If the Update button is active, press the button to initate the download and installation wizard. Follow the isntructions on your screen. NOTE: You can also install Contex LINK from: http://www.contex.com/LINK Contex LINK scan client software uodate: Press the Update button.
  • Page 63: Troubleshooting Your Scanner

    -> About Write down your Contex LINK (client software) version – Open the Contex LINK software on your PC. The version number is displayed at the top. Write down the scanners IP address. This could be useful for getting remote support online. To see the scanner’s IP select ->...
  • Page 64 Troubleshooting Send or save the scanner’s log files. These will help your service technician locate and solve the problem.
  • Page 65: Problems Related To Scanner Operation

    Troubleshooting Problems related to scanner operation Problem Possible Causes and Remedies You will know that a Paper jam error has occurred when the scanner stops scanning while the document is still engaged in the drive system. To remedy: Error message: Paper Jam Open the scanner lid.
  • Page 66 If you have made the settings, test your login credentials to the cloud service from your PC. Repeat the cloud service setup in Contex LINK. Ensure that you have the latest version of the Contex LINK software on your PC. If not, update Contex LINK and repeat above steps. See Updating the Context LINK client software Can’t find myself as a user on the...
  • Page 67 Scan to cloud service OneDrive: the Contex Solutions folder in the root Scan to cloud service Dropbox: the Contex Solutions folder in the Apps folder If the file transfer failed you will see the file listed in the Contex LINK error log. Start Contex LINK on the PC to view.
  • Page 68: Problems Related To The Scanning Results

    Troubleshooting Problems related to the scanning results Problem Possible Causes and Remedies Scanning: The colors in my scan are not You need to run full calibration of the scanner. Full calibration includes color adjustment. correct in relation to the original document Thoroughly clean the scanning area.
  • Page 69 Troubleshooting Image stitching problems: Remove the original from the scanner and calibrate the scanner. Select the Mechanical Calibration to correct stitching errors. Image sections misaligned (at points If the problem persists after calibration the scanner sensors may need readjusting. Contact your technical service provider. between the sensors -overlapping pixels) One or more thin vertical lines (in the This is often caused by an unclean glass plate.
  • Page 70: Appendixes

    Appendixes F. Do not allow anything to rest on the power cord. Do not locate the Appendixes scanner where persons will walk on the cord. G. If an extension cord is used with the scanner, make sure that the total Important safety instructions ampere ratings of the products plugged into the extension cord does not exceed the extension card ampere rating.
  • Page 71: Regulations

    Appendixes Regulations Toxic or Hazardous Substances or Elements 有毒有害物质或元素名称及含量 FCC Regulations Part Toxic or hazardous Substances and Elements 有毒有害物质或元素 Name Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated 部件名称 NOTE: This equipment has been tested and found to comply with the limits (Pb) (Hg) (Cd)

This manual is also suitable for:

Sd one mf 36Sd one mf 24

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