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Page 2 Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support Sixth Edition (August 2017) ©...
Page 3: Table Of Contents
Operating environment ... . Guideline on connecting multiple external Lenovo programs ....displays to the docking station ..
Page 4 Lenovo Support Web site ..140 Networking problems ... Calling Lenovo ... . . 140 Problems with the keyboard and other pointing devices .
Page 5 Appendix G. Trademarks ..163 Japan notice for ac power cord ..150 Lenovo product service information for Taiwan ....150...
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Page 7: Important Safety Information
• Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time. • Periodically take hands from using the keyboard by lifting your hands from the palm rest. © Copyright Lenovo 2015, 2017...
Page 8 Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.
Page 9: Conditions That Require Immediate Action
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2015, 2017...
Page 10: Service And Upgrades
Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
Page 11: Power Cords And Power Adapters
Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. © Copyright Lenovo 2015, 2017...
Page 12: Plugs And Outlets
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Page 13: External Devices
Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
Page 14: Notice For Non-Rechargeable Coin-Cell Battery
Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
Page 15: Heat And Product Ventilation
• Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). xiii © Copyright Lenovo 2015, 2017...
Page 16: Electrical Current Safety Information
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Page 17: Laser Safety Information
2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
Page 18: Choking Hazard Notice
Choking hazard notice CHOKING HAZARD – Product contains small parts. Keep away from children under three years. Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Glass parts notice CAUTION: Some parts of your product may be made of glass.
Page 19: Chapter 1. Product Overview
The microphones capture sound and voice when used with a program capable of handling audio. Screen (multi-touch screen on some models) The multi-touch screen enables you to use your computer with simple touch gestures. For more information, see “Using the multi-touch screen” on page 18. © Copyright Lenovo 2015, 2017...
Page 20: Left-Side View
TrackPoint pointing device Trackpad with buttons The keyboard contains the Lenovo-unique ThinkPad pointing device. For information about using the ThinkPad pointing device, see “Using the ThinkPad pointing device” on page 22. Color sensor (available on some models) The color sensor enables you to measure and adjust the color accuracy of your displays. For more information, see “Using the color sensor”...
Page 21 7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 10: Start the Lenovo Companion program, click Hardware Settings ➙ Always On USB, and then follow the instructions on the screen to make your preferred setting.
Page 22: Right-Side View
Right-side view Figure 3. Right-side view Audio connector USB 3.0 connectors Media-card slot ExpressCard slot ® Mini DisplayPort connector Fan louvers Security-lock slot Audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.
Page 23 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
Page 24: Rear View
Rear view Figure 4. Rear view Fan louvers Thunderbolt™ 3 connectors HDMI connector Ethernet connector Power connector Fan louvers The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor. Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers.
Page 25: Bottom View
Bottom view Figure 5. Bottom view Keyboard drainage holes Removable battery Micro-SIM-card slot Fan louvers Docking-station connector Keyboard drainage holes If you accidentally spill water or drink over the keyboard, the keyboard drainage holes can help drain out liquid from your computer. Removable battery Use the computer with battery power whenever ac power is unavailable.
Page 26 Device-access-status indicator When this indicator is blinking, the storage device of your computer is reading or writing data. During this period, do not put the computer into sleep mode, remove the storage device, or turn off the computer. Camera-status indicator When this indicator is on, the camera is in use.
Page 27: Important Product Information Labels
• Labels for the Windows operating systems Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service.
Page 28: Fcc Id And Ic Certification Number
Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-installable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.
Page 29: Features
Certificate of Authenticity is the Windows 7 version for which the computer is licensed and the Product ID. The Product ID is important when you reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set. ®...
Page 30 Storage device • 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive • M.2 solid-state drive (available on some models) Display • Brightness control • Color display with the Thin Film Transistor (TFT) technology • Display size: 439.42 mm (17.3 inches) •...
Page 31: Specifications
• Camera (available on some models) • Color sensor (available on some models) • Microphones Specifications This section lists the physical specifications for your computer. Size • Width: 416 mm (16.4 inches) • Depth: 275.5 mm (10.8 inches) • Thickness: –...
Page 32: Lenovo Programs
3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, start the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
Page 33 • Configure hardware settings. • Create and manage your Lenovo ID. This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. Chapter 1...
Page 34 Lenovo PC Experience The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs, such as Active Protection System (Windows 7 and Windows 10) and Lenovo Solution Center. Note: On the Windows 10 operating system, this program cannot be found from the all program list or search box.
Page 35: Chapter 2. Using Your Computer
This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
Page 36: Getting Help About The Windows Operating System
• If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery. How do I securely dispose of data stored on the storage drive? • Study Chapter 5 “Security” on page 53 to find out how you can protect your computer from theft and unauthorized use.
Page 37 Touch gesture (touch models Description only) Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options.
Page 38: Special Keys
Touch gesture (touch models Description only) Touch: Swipe in from the right edge. Mouse action: Click the action center icon in the Windows notification area. Function: Open the action center to see your notifications and quick actions. Note: The gesture is supported only on the Windows 10 operating system. Touch: Swipe in from the left edge.
Page 39 Fn key Function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.
Page 40: Using The Thinkpad Pointing Device
• Enables or disables the built-in wireless features. • – Windows 7: Opens Control Panel. – Windows 10: Opens the Settings window. • – Windows 7: Opens Windows Search. – Windows 10: Opens the Cortana search box. • Views all the programs that you have opened. •...
Page 41: Using The Trackpoint Pointing Device
By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 25. Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
Page 42: Using The Trackpad With Buttons
Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. • Point Use the pointing stick to move the pointer on the screen.
Page 43: Using The Trackpad Touch Gestures
Using the trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform various touch gestures.
Page 44: Replacing The Cap On The Pointing Stick
2. View Control Panel by Large icons or Small icons. Click Mouse. The Mouse Properties window is displayed. 3. In the Mouse Properties window, follow the instructions on the screen to complete the customization. Replacing the cap on the pointing stick The cap on the end of the pointing stick is removable.
Page 45: Using The Battery
To enable the battery alarm, do the following: 1. Start the Power Manager program. See “Accessing Lenovo programs” on page 14. 2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action.
Page 46: Managing The Battery Power
you are using the computer. You can check the battery charging status at any time through the battery- status icon in the Windows notification area. Note: To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%.
Page 47: Connecting To The Network
By using this mode, you can turn off your computer completely without saving files or exiting any programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the storage drive, and then the computer turns off. To put the computer into hibernation mode, do the following: –...
Page 48 • Bluetooth connection Using the Airplane mode Airplane mode is supported on the Windows 10 operating system. If the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode, do the following: 1. Open the Start menu, and then click Settings ➙ Network & Internet ➙ Airplane mode. Note: If Settings is not displayed on the Start menu, click All apps and find Settings in the shown list.
Page 49: Using The Bluetooth Connection
Using the wireless-WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks. These connections can be maintained over a large geographical area by use of multiple antenna sites or satellite systems maintained by wireless service providers.
Page 50: Using Audio Features
To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page • For Windows 10: Open the Start menu and click Camera. When the camera is started, the indicator is turned on in green, indicating that the camera is in use.
Page 51: Using The Color Sensor
– Open the Start menu and then click Lenovo Companion ➙ Hardware Settings ➙ Display, Camera & Audio/Media. Locate the Camera section and then follow the instructions on the screen to configure the camera settings.
Page 52 Supportable media card types The media-card reader on your computer only supports the following media cards: • MultiMediaCard (MMC) • Secure Digital (SD) card Note: Your computer does not support the CPRM feature for the SD card. • Secure Digital eXtended-Capacity (SDXC) card •...
Page 53: Using An External Display
If the plug-and-play feature is not enabled for the installed ExpressCard, media card or smart card, do the following to enable the feature: 1. Go to Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Page 54: Choosing A Display Mode
1. Connect the external display to an appropriate video connector on your computer, such as the HDMI connector or Mini DisplayPort connector. 2. Connect the external display to an electrical outlet. 3. Turn on the external display. If your computer cannot detect the external display, right-click on the desktop, and then click Screen resolution/Display settings ➙...
Page 55: Traveling With Your Computer
If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling. To purchase travel accessories, go to: http://www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades Chapter 2 Using your computer...
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Page 57: Chapter 3. Enhancing Your Computer
This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
Page 58 Pen overview End cap Unscrew the end cap to install or replace a battery. Right-click button To right-click, tap the tip on the screen and press the right-click button, or hold the pen tip on the screen for one second. Eraser button To erase text or drawing, press and hold the eraser button and drag the tip across the area you want to erase.
Page 59: Thinkpad Workstation Dock
ThinkPad Workstation Dock Depending on the model, your computer might come with the ThinkPad Workstation Dock (referred to as docking station in this section). Attach your computer to the docking station to expand working capability. ThinkPad Workstation Dock overview Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock is in the locked position.
Page 60: Attaching The Docking Station To Your Computer
USB 3.0 connectors: Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. Ethernet connector: Connect to an Ethernet LAN. Note: When your computer is attached to the docking station, always use the Ethernet connector or the external monitor connectors on the docking station.
Page 61: Detaching The Docking Station From Your Computer
2. Attach your computer to the docking station as shown until you hear a click . Turn the system lock key to the locked position (vertical) 3. Check the docking status indicator. If the indicator is off, your computer is not attached to the docking station successfully.
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Page 63: Guideline On Connecting Multiple External Displays To The Docking Station
Guideline on connecting multiple external displays to the docking station Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays. Otherwise, one of the displays will not work. Chapter 3 Enhancing your computer...
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Page 65: Chapter 4. Accessibility, Ergonomic, And Maintenance Information
This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
Page 66 If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.
Page 67: Ergonomic Information
Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
Page 68: Cleaning And Maintenance
You can find some of these options at http:// . Explore www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades your options for docking solutions and external products that provide the adjustability and features that you want. Questions about vision? The visual display screens of ThinkPad notebook computers are designed to meet the highest standards.
Page 69 Basic maintenance tips Here are some basic points about keeping your computer functioning properly: • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags. • Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (more than 13 cm or 5 inches).
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Page 72: Setting, Changing, Or Removing A Password
Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Page 73: Hard Disk Security
Hard disk security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature.
Page 74: Using The Fingerprint Reader
• For Windows 7 1. Start the fingerprint program. For instructions on how to start the fingerprint program, see “Accessing Lenovo programs” on page 14. 2. Enter the Windows password as required. 3. Follow the instructions on the screen to finish the enrollment.
Page 75 Behavior of the fingerprint reader indicator Indicator behavior Description The fingerprint reader is not ready for tapping. Solid green The fingerprint reader is ready for tapping. Amber, blinking The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, do the following: 1.
Page 76 Lenovo authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the storage drive replaced.
Page 77: Deleting Data From Your Storage Drive
• Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.
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Page 79: Chapter 6. Advanced Configuration
• If an NVM Express drive is installed, additional drivers also are required. For more information, go to https://support.microsoft.com/en-us/kb/2990941 9. Restore the C:\SWTOOLS directory that you backed up before installing the Windows 7 operating system. 10. Install the device drivers. See “Installing device drivers” on page 63. © Copyright Lenovo 2015, 2017...
Page 80: Installing The Windows 10 Operating System
12. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.
Page 81: Installing Device Drivers
This action might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Support Web site by doing the following: 1. Go to http://www.lenovo.com/support...
Page 82: Using The Thinkpad Setup Program
• Critical updates (Windows 7 and Windows 10) • Critical and recommended updates (Windows 7) For more information about how to use System Update or Lenovo Companion, see the help system of the program. Using the ThinkPad Setup program The ThinkPad Setup program enables you to select the preferred settings for your computer through configuring the BIOS.
Page 83: Changing The Startup Sequence
• The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to http://www.lenovo.com/support BIOS menu This topic introduces the following BIOS menus of your computer: •...
Page 84: Main Menu
• Restart menu Note: Depending on the model and operating system, the menu items and the default value might change without notice. Main menu When you enter the ThinkPad Setup program, the Main menu is displayed with the following information: •...
Page 85 Table 2. Config menu items Menu item Value Submenu item Comments Network Wake On LAN Enable the computer to • Disabled power on when the • AC only Ethernet controller receives a magic packet (a special • AC and Battery network message).
Page 86 Table 2. Config menu items (continued) Menu item Value Submenu item Comments Always On USB If you select Enabled, the • Disabled external USB devices can • Enabled be charged through USB connectors even when the computer is in low-power mode (sleep, hibernate, or power-off).
Page 87 Table 2. Config menu items (continued) Menu item Value Submenu item Comments F1–F12 as primary function Enable the F1-F12 function • Disabled or the special function • Enabled printed as an icon on each key as the primary function. Enabled: Executes the F1- F12 function.
Page 88 Table 2. Config menu items (continued) Menu item Value Submenu item Comments Total Graphics Memory Allocate the total memory • 256 MB which Intel internal graphics • 512 MB shares. Note: If you select 512 MB, the maximum usable memory might be reduced on 32–bit operating system.
Page 89 Table 2. Config menu items (continued) Menu item Value Submenu item Comments CPU Power Management Enable or disable the • Disabled power-saving feature that • Enabled stops the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change the setting.
Page 90 Table 2. Config menu items (continued) Menu item Value Submenu item Comments Intel (R) Rapid Storage Enter Intel Rapid Storage Technology User Interface Technology Configuration Utility to manage RAID volumes on the Intel RAID Controller. Thunderbolt Reserved Thunderbolt Reserved 1GB: Each Thunderbolt •...
Page 91: Date And Time Menu
Table 2. Config menu items (continued) Menu item Value Submenu item Comments Intel AMT Intel (R) AMT Control If you select Enabled, Intel • Disabled AMT (Active Management • Enabled Technology) is configured and additional setup items • Permanently Disabled are provided in MEBx (Management Engine BIOS Extension) Setup.
Page 92 The following table lists the Security menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.
Page 93 Table 3. Security menu items (continued) Menu item Value Submenu item Comments Power-On Password See “Using passwords” on page 53. • Disabled • Enabled Hard Disk x See “Using passwords” on page 53. • Disabled Password Note: Hard Disk 1 means the hard disk drive •...
Page 94 Table 3. Security menu items (continued) Menu item Value Submenu item Comments Security Chip If you select Active, the security chip is • Active functional. If you select Inactive, the security • Inactive chip is visible, but it is not functional. If you select Disabled, the security chip is hidden •...
Page 95 Table 3. Security menu items (continued) Menu item Value Submenu item Comments Intel VT-d Feature Intel VT-d stands for Intel Virtualization • Disabled Technology for Directed I/O. When enabled, a • Enabled VMM can utilize the platform infrastructure for I/O virtualization. Ethernet LAN If you select Enabled, you can use the I/O Port Access...
Page 96 Table 3. Security menu items (continued) Menu item Value Submenu item Comments Internal Storage If you select Enabled, removing any internal • Disabled Tamper Detection storage device when your computer is in • Enabled sleep mode will be detected. If you remove the internal storage device while the computer is in sleep mode, the computer will shut down when you wake it up, and any unsaved data...
Page 97: Startup Menu
Table 3. Security menu items (continued) Menu item Value Submenu item Comments Owner EPOCH Enter Change Owner EPOCH to a random value. Change This option is used to clear user data of SGX. This option is used to support Microsoft Device Guard Device Guard •...
Page 98: Restart Menu
Table 4. Startup menu items (continued) Menu item Value Comments UEFI/Legacy Boot Select system boot capability. • Both • Both: Select priority of boot options – UEFI/Legacy Boot Priority between UEFI and Legacy. – UEFI First • UEFI Only: The system will boot from –...
Page 99: Using System Management
• Save Changes: Save the changes. Using system management This topic is primarily intended for the network administrators. Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program.
Page 100 • Network Boot sequence • Flash update Note: If a supervisor password has been set, you will be required to enter the supervisor password when you start the ThinkPad Setup program. Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network- management program.
Page 101: Chapter 7. Configuring Raid
Configuring RAID with the Intel RST configuration utility This topic provides the following instructions to help you configure RAID with the Intel RST configuration utility: • How to enter the Intel RST configuration utility • How to create RAID volumes © Copyright Lenovo 2015, 2017...
Page 102: Entering The Intel Rst Configuration Utility
• How to delete RAID volumes • How to reset storage drives to non-RAID • How to rebuild RAID 1 volumes Entering the Intel RST configuration utility This topic provides instructions on how to enter the Intel RST configuration utility. Enabling RAID from ThinkPad Setup If RAID is disabled, you must enable it manually before entering the Intel RST configuration utility.
Page 103: Deleting Raid Volumes
c. Select Disks: Press the up and down arrow keys to select a drive, and then press Spacebar or Enter to add it into a group. An X mark is displayed next to the selected drive. Note: The drive that cannot be used to create a RAID volume is not selectable. d.
Page 104: Rebuilding Raid 1 Volumes
Rebuilding RAID 1 volumes If the status of a RAID 1 volume is Failed or Degraded, you can rebuild it through the Intel RST configuration utility. To rebuild a RAID 1 volume, ensure that at least one member drive of the RAID 1 volume works correctly.
Page 105: Chapter 8. Troubleshooting Computer Problems
UEFI BIOS when needed. • Keep up to date for device drivers on other non-Lenovo hardware. Before updating device drivers, read the device driver information release notes for compatibility or known issues.
Page 106: Troubleshooting
• If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Page 107: Spills On The Keyboard
1. Press and hold the power button until the computer turns off. If you cannot turn off the computer by pressing the power button, remove the ac power adapter and the removable battery. After the computer is turned off, reconnect the ac power adapter and reinstall the removable battery, and then restart the computer by pressing the power button.
Page 108 Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. •...
Page 109: Beep Errors
Firmware Interface Specification. If the user selects “No”, all data is kept, but the operating system or applications will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution.
Page 110: Networking Problems
If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory- installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.
Page 111: Bluetooth Problems
• Problem: The Wake on LAN feature is not working. Solution: – Make sure that Wake on LAN is enabled in ThinkPad Setup. – If it is, check with your LAN administrator for the necessary settings. • Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
Page 112: Problems With The Keyboard And Other Pointing Devices
4. Click OK to close the Sound window. • Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth-enabled device. Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format.
Page 113: Computer Screen Problems
Computer screen problems • Problem: My screen keeps blanking when I do not want it to. Solution: – If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1.
Page 114 – Press the display-mode switching key to bring up the image. – If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press the brightness-up key to make the screen brighter. –...
Page 115: External Monitor Problems
• Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.
Page 116: Audio Problems
• Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function. See “Changing display settings” on page 36. • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display.
Page 117: Fingerprint Reader Problems
• Problem: The volume sliders do not stay in place when some audio applications are used. Solution: It is normal for the sliders to change position when certain sound applications are used. The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves.
Page 118: Power Problems
Solution: Discharge and recharge the battery. • Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new battery. • Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active.
Page 119 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at and search for the error message. http://www.lenovo.com/support 2.
Page 120: Problems With Drives And Other Storage Drives
• Problem: Your computer does not enter sleep or hibernation mode. Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode. If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled.
Page 121: Problems With Ports And Connectors
• Other applications run correctly on your computer. • The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message is displayed while you are using the application program, refer to the manuals supplied with the application.
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Page 123: Chapter 9. Recovery Information
If you did not create recovery media as a precautionary measure, you can contact Lenovo Customer Support Center and purchase a set of recovery media from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone...
Page 124: Performing Backup And Recovery Operations
This section provides instructions on how to perform a backup operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 125: Using The Rescue And Recovery Workspace
Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected, hidden area of your storage drive that operates independently from the Windows operating system. This enables you to perform recovery operations even if you cannot start the Windows operating system. You can perform the following recovery operations from the Rescue and Recovery workspace: •...
Page 126: Creating And Using A Rescue Medium
Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 127: Solving Recovery Problems
• If the device subfolder contains an INF file, right-click the INF file and select Install. Then follow the instructions on the screen to complete the installation. If you need updated device drivers for your computer, download and install them from the Lenovo Support Web site at: http://www.lenovo.com/support...
Page 128: Recovery Information For The Windows 10 Operating System
Recovery information for the Windows 10 operating system This topic provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system.
Page 129 It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.
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Page 131: Chapter 10. Replacing Devices
Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page v. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
Page 132 If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
Page 133: Installing Or Replacing The Micro Sim Card
5. Lock the battery latch. 6. Turn the computer over again. Connect the computer to ac power. Installing or replacing the micro SIM card Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page v. Micro SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card.
Page 134: Replacing The Bottom Cover
4. Install the removable battery. See “Replacing the removable battery” on page 113. 5. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the bottom cover Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
Page 135: Replacing The Optical Drive
5. Install the new bottom cover as shown. Ensure that the latches of the bottom cover are secured under the base cover assembly. 6. Tighten the screws to secure the bottom cover. 7. Install the removable battery. See “Replacing the removable battery” on page 113. 8.
Page 136: Replacing The Wireless-Wan Card
To replace the optical drive, do the following: 1. Disconnect the ac power from the computer and turn off the computer. Close the computer display and turn the computer over. 2. Remove the removable battery. See “Replacing the removable battery” on page 113. 3.
Page 137 Your computer might be equipped with a wireless-WAN card. To replace the wireless-WAN card, do the following: Attention: Before you start installing a wireless-WAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card. 1.
Page 138 7. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the new wireless-WAN card into the slot at an angle of about 20 degrees. Pivot the wireless-WAN card downward. 8. Install the screw to secure the wireless-WAN card in place. P70 User Guide...
Page 139: Replacing The M.2 Solid-State Drive
9. Connect the cables to the wireless-WAN card. Ensure that you attach the red cable to the main connector and the blue cable to the auxiliary connector on the wireless-WAN card. 10. Install the bottom cover. See “Replacing the bottom cover” on page 116. 11.
Page 140 • Do not touch the connector. • Before removing the M.2 solid-state drive, make a backup copy of all the information on it, and then turn off the computer. • Never remove the M.2 solid-state drive while the computer is operating, in sleep mode, or in hibernation mode.
Page 141 5. Carefully remove the M.2 solid-state drive out of the slot. 6. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.2 solid-state drive into the slot at an angle of about 20 degrees .
Page 142: Replacing The Keyboard
7. Install the screw to secure the M.2 solid-state drive. 8. Install the bottom cover. See “Replacing the bottom cover” on page 116. 9. Install the removable battery. See “Replacing the removable battery” on page 113. 10. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the keyboard Before you start, print these instructions.
Page 143 5. Turn the computer over and open the display. Slightly push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel. Lift the keyboard slightly as shown by arrow 6. Put the keyboard on the palm rest as shown and detach the connectors. Remove the keyboard. Installing the new keyboard To install the new keyboard, do the following: 1.
Page 144 2. Insert the keyboard as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame.
Page 145: Replacing The Coin-Cell Battery
4. Close the computer display and turn the computer over. Install the screws to secure that keyboard. 5. Install the bottom cover. See “Replacing the bottom cover” on page 116. 6. Install the removable battery. See “Replacing the removable battery” on page 113. 7.
Page 146 If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
Page 147 7. Install the new coin-cell battery and attach the connector 8. Install the shielding bracket and secure the screw Chapter 10 Replacing devices...
Page 148: Replacing The Hard Disk Drive Under The Bottom Cover
9. Install the keyboard. See “Replacing the keyboard” on page 124. 10. Install the bottom cover. See “Replacing the bottom cover” on page 116. 11. Install the removable battery. See “Replacing the removable battery” on page 113. 12. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the hard disk drive under the bottom cover Before you start, print these instructions.
Page 149: Replacing The Hard Disk Drive In The Optical Drive Bay
6. Install the bottom cover. See “Replacing the bottom cover” on page 116. 7. Install the removable battery. See “Replacing the removable battery” on page 113. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the hard disk drive in the optical drive bay Before you start, print these instructions.
Page 150 6. Take out the hard disk drive with bracket as shown. 7. Install the hard disk drive with bracket into the hard-disk-drive adapter. 8. Close the cover. P70 User Guide...
Page 151 9. Secure the screws 10. Insert the hard-disk-drive adapter into the bay, and then secure the screw 11. Install the bottom cover. See “Replacing the bottom cover” on page 116. 12. Install the removable battery. See “Replacing the removable battery” on page 113. Chapter 10 Replacing devices...
Page 152: Replacing The Memory Module Under The Bottom Cover
13. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the memory module under the bottom cover Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page v. Increasing memory capacity is an effective way to make programs run faster.
Page 153: Replacing The Memory Module Under The Keyboard
6. Install the bottom cover. See “Replacing the bottom cover” on page 116. 7. Install the removable battery. See “Replacing the removable battery” on page 113. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the memory module under the keyboard Before you start, print these instructions.
Page 154 6. Open the latches on both sides of the memory slot at the same time , and then remove the memory module 7. Insert the memory module into the memory slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place .
Page 155 8. Install the shielding bracket and secure the screw 9. Install the keyboard. See “Replacing the keyboard” on page 124. 10. Install the bottom cover. See “Replacing the bottom cover” on page 116. 11. Install the removable battery. See “Replacing the removable battery” on page 113. 12.
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Page 157: Chapter 11. Getting Support
• What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at http://www.lenovo.com/support...
Page 158: Lenovo Support Web Site
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Page 159: Purchasing Additional Services
Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/ support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at .
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Page 161: Appendix A. Supplemental Information About The Ubuntu Operating System
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
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Page 163: Appendix B. Regulatory Information
Appendix B. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad P70 Compliance ID: TP00074A Machine types: 20ER and 20ES The latest compliance information is available at: http://www.lenovo.com/compliance Wireless-related information This topic provides wireless-related information about Lenovo products.
Page 164: Usage Environment And Your Health
This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.
Page 165: Wireless-Radio Compliance Information
For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/support Appendix B. Regulatory information...
Page 166: Tco Certification
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 167: European Union Conformity
• For tablets: http://www.lenovo.com/eu-doc-tablets Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.
Page 168: Japan Vcci Class B Compliance Statement
Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
Page 169: Appendix C. Weee And Recycling Statements
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www3.lenovo.com/us/en/social_responsibility/product_recycling_program/...
Page 170: Japan Recycling Statements
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Page 171: Battery Recycling Information For The European Union
If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
Page 172: Battery Recycling Information For Taiwan
You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www3.lenovo.com/us/en/social_responsibility/environment/ Battery recycling information for Taiwan Battery recycling information for the United States and Canada...
Page 173: Appendix D. Restriction Of Hazardous Substances (Rohs) Directive
For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
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Page 175 Taiwan RoHS Appendix D. Restriction of Hazardous Substances (RoHS) Directive...
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Page 177: Appendix E. Energy Star Model Information
Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
Page 178 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. P70 User Guide...
Page 179: Appendix F. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 180 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...
Page 181: Appendix G. Trademarks
Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Rescue and Recovery Secure Data Disposal the ThinkPad logo ThinkPad TrackPoint Ultrabay UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S.
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Lenovo ThinkPad P70 User Manual

Important Safety Information

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. Enhancing Your Computer

Chapter 4. Accessibility, Ergonomic, and Maintenance Information

Chapter 5. Security

Chapter 6. Advanced Configuration

Chapter 7. Configuring RAID

Chapter 8. Troubleshooting Computer Problems

Chapter 9. Recovery Information

Chapter 10. Replacing Devices

Chapter 11. Getting Support

Appendix A. Supplemental Information about the Ubuntu Operating System

Appendix B. Regulatory Information

Appendix C. WEEE and Recycling Statements

Appendix D. Restriction of Hazardous Substances (Rohs) Directive

Appendix E. ENERGY STAR Model Information

Appendix F. Notices

Appendix G. Trademarks

Quick Links

Troubleshooting

Related Manuals for Lenovo ThinkPad P70

Summary of Contents for Lenovo ThinkPad P70

Table of Contents