Solving Power Problems - Compaq Presario 1900 XL1 Maintenance & Service Manual

Troubleshooting Section
PC Card modem or fax card does not
work.
Modem network PC Card does not
work.
Memory or storage card does
not work.

Solving Power Problems

Also see "Solving Battery and Battery Gauge Problems" in this section.
Problem
Computer won't turn on and battery pack
is not inserted.
file:///C|/download/www.compaq.com/athome/support/msgs/1900XL/5solv.html (2 of 5)6/27/2004 11:46:58 AM
Necessary drivers are not installed
(turned on).
You are trying to access the card
using the wrong COM port.
The card conflicts with a serial
device.
The card is not supported.
Network driver is not installed or is not
set up properly.
Telephone cord is not properly connected.
SRAM and flash memory cards require
the memory card driver to be loaded (turned
on).
Flash memory cards require the Microsoft
FlashFile System to be loaded.
Hard drives on flash mass storage
cards require the PC Card ATA driver to
be loaded.
You are trying to access the hard drive card
using the wrong drive letter.
The card is not supported.
Solving Power Problems
Probable Cause
Computer is not connected to a
power source.
Power cords to the external
power source are unplugged.
Install drivers.
See Specifications to verify COM
port.
See Specifications to verify
address.
Use supported cards only.
Install driver.
Verify telephone
connection.
Install driver.
Double-click My
Computer to verify the
drive letter assigned to
the card.
Contact your Compaq
authorized service
provider for a list of PC
Cards tested successfully
in Compaq PC Card
platforms.
Solution(s)
Insert battery or connect an
external power source.
Ensure that power cords
connecting the computer and
the external power source are
plugged in properly.