Hold And Resume A Call; Do Not Disturb; Transfer A Call - Polycom VVX 410 Quick Start Manual

NCTC CLOUDUC QUICK START
To Call From the Directory
o From the idle screen, press the Dir soft key or from the Home screen, select
Directories then select Contact Directory
o Scroll to the contact you wish to call then press the Dial soft key – the call
is automatically placed

Hold and Resume a Call

 To place a call on Hold, press the Hold key
 To resume a held call, press the Hold key or press the Resume soft key
Make a Three-Way Call
 After first call is connected, press the More soft key, then press the Confrnc soft
key
 Dial the next party
 When the call connects, press the More soft key then press the Confrnc soft key
again
 Note: if you drop out of a three-way call, all other parties will be disconnected

Do Not Disturb

To enable Do Not Disturb, press the DND soft key or place a call to *78

 To disable Do Not Disturb, press the DND soft key again or place a call to *79
While in DND, any calls to your number will be sent to voicemail


Transfer a Call

 While on an active call, press the Transfer key or press the More soft key then
press the Transfer soft key – the current call is placed on hold
 To Transfer the call unannounced:
o Press the Blind soft key
o Dial the phone number or extension number
o The call will transfer automatically
 To Transfer the call announced:
o Dial the phone number or extension number
o When the second party answers, announce the transfer
o Press the Transfer key again to complete the transfer
 To Transfer to voicemail
o Place the active call on hold
o Place a new call to *55
o Follow the prompts, you can transfer the caller to your mailbox or the
mailbox of another user
o A confirmation will announce the transfer has been completed
GUIDE