Caller Id Incomplete; Telephone Solutions; No Dial Tone; Handset Does Not Ring - GE HWDCD3988(3)P/TSD User Manual

Caller ID incomplete

The unit displays this message if it detects anything other
data message than valid Caller ID information during the
silent period after the first ring. This message indicates
the presence of noise on the line.

Telephone Solutions

No dial tone

Check installation:
-- Is the base power cord connected to a working
electrical outlet?
-- Is the telephone line cord connected to the base unit
and wall phone jack?
Disconnect the base from wall phone jack and connect
another phone to the same jack. If there is no dial tone on
the second phone, the problem might be your wiring or
local service.
The handset might be out of range of the base. Move
closer to the base.
Make sure the battery is properly charged (for 14 hours).
Ensure the battery is installed correctly.
Did the handset beep when you pressed the talk/callback
button? Did the in use indicator come on? The battery
may need to be charged.
Dial tone is OK, but can't dial out
Make sure the tone/pulse setting is programmed
correctly.

Handset does not ring

Make sure the RINGER switch on the handset is turned
to ON.
You may have too many extension phones on your line.
Try unplugging some phones.
See solutions for "No dial tone".

Charge/In Use Indicator on the base flashes

Provided your phone company offers voice messaging
service and you subscribe to it, the charge/in use
indicator on the base flashes when the phone is not in use
to indicate there is message waiting. It stops flashing
after message has been reviewed.

Phone dials in pulse with tone service

Make sure the PHONE is in TONE dialing mode.

Phone won't dial out with pulse service

Make sure the PHONE is in PULSE dialing mode.
You experience static, noise, or fading in and out

Change channels.

The handset maybe out of range. Move closer to the base.
Relocate the base.

Charge the battery.

Make sure base is not plugged into an electrical outlet
with another household appliance.

Unit beeps

Place handset in base cradle for 20 seconds reset the
security code. If that doesn't work, charge the battery for
14 hours.
Clean the charging contacts on the handset and base with
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