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Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony service facility.
Symptom
The I/u ON/STANDBY switch
does not function.
The power is turned on but the
unit does not operate.
The playback picture does not
appear on the TV screen.
The playback picture has no colour
or unusual colours.
The picture or sound is distorted.
The picture is not clear, or a
message appears indicating that
the videohead may be
contaminated.
The picture rolls vertically during
picture search.
The picture has no sound.
The sound is unstable or has an
echo.
Symptoms caused by contaminated video heads
• Normal picture
Remedy
• Connect the mains lead to mains securely.
• Moisture condensation occurs. Turn the power off, unplug the
mains lead and leave the unit to dry for over three hours.
• Make sure the TV is set to the video channel. If you are using a
monitor, set it to video input.
• If you made connections using the aerial cable only, make sure
the RF channel number is set correctly for your area.
• Set PAL/MESECAM in the SET UP MENU according to your
local colour system.
• Adjust the tracking with the $/4 TRACKING buttons.
• Make sure the colour system is correctly set to the system that the
tape was recorded in.
• If you made connections using the aerial cable only, make sure
the TV system is set correctly for your area.
• The video heads are dirty (see below). Clean the video heads using
the Sony T-25CLD, E-25CLDR, or
T-25CLW video head cleaning cassette. If these cleaning cassettes
are not available in your area, have the heads cleaned at your
nearest Sony service facility (a standard service charge will be
required). Do not use a commercially available liquid-type cleaning
cassette other than Sony's, as it may damage the video heads.
• If a message appears, this indicates that the Head Condition
Sensor has detected dirty video heads. Follow the on-screen
message. For details about the Head Condition Sensor, see page
52.
• The video heads may have to be replaced. Consult your local
Sony service facility for more information.
• Adjust the vertical hold control on the TV or monitor.
• The tape is defective. Use a new tape.
• If you made A/V connections, check the audio cable connection.
• When you play a tape with the same sound recorded on both the
hi-fi and normal sound tracks, make sure AUDIO MIX in the SET
UP MENU is set to OFF.
• Rough picture
initial
contamination
• Unclear picture
• No picture (blue
screen and
message)
terminal
continued
Additional Information
51
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