Troubleshooting Guide - U-Line 2224BEV User Manual & Service Manual

USER GUIDE
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your U-Line product is malfunctioning,
read the CONTROL OPERATION section to clearly
understand the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections
below to help you quickly identify common problems
and possible causes and remedies. Most often, this will
resolve the problem without the need to call for
service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy,
or your product needs service, contact U-Line
Corporation directly at +1.800.779.2547.
When you call, you will need your product Model and
Serial Numbers. This information appears on the Model
and Serial number plate located on the upper right or
rear wall of the interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite
this technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable
because of the unit's environment. Hard surfaces such
as cabinets, wood, vinyl or tiled floors and paneled
walls have a tendency to reflect normal appliance
operating noises.
Listed below are common refrigeration components
with a brief description of the normal operating
sounds they make. NOTE: Your product may not
contain all the components listed.
• Compressor: The compressor makes a hum or
pulsing sound that may be heard when it operates.
• Evaporator: Refrigerant flowing through an
evaporator may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser
may be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the
unit is in the defrost cycle.

TROUBLESHOOTING GUIDE

DANGER
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems
occur:
Problem Possible Cause and Remedy
Digital Display Ensure power is connected to the unit.
and Light Do Not If the unit is cooling, it may be in
Work.
Sabbath mode.
Interior Light The light bulb may be defective.
Does Not
If the unit is cooling, it may be in
Illuminate.
Sabbath mode.
For glass door models, press the light
Light Remains
icon and close the door.
on When Door Is
Check reed switch.
Closed.
Frost on the rear wall is normal and will
Unit Develops
melt during each off cycle.
Frost on Internal
If there is excessive build-up of 1/4"
Surfaces.
or more, manually defrost the unit.
Ensure the door is closing and
sealing properly.
High ambient temperature and excessive
humidity can also produce frost.
Unit Develops The unit is exposed to excessive
Condensation on
humidity. Moisture will dissipate as
External
humidity levels decrease.
Surfaces.
Digital Display Ensure the unit is not in "Showroom
Functions, But Mode." Momentarily unplug or interrupt
Unit Does Not power supply to the unit.
Cool.
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