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Polycom SoundPoint IP 550
Lines (Direct Numbers)
• Up to 4 lines with up to 24 concurrent calls
Display
• 320 x 160 backlit grayscale graphical LCD
• White LED backlight with custom intensity control
• Message Waiting Indicator (MWI) LED
Feature Keys
• 4 context-sensitive "soft" keys
• 26 dedicated "hard" keys
• 6 line keys with bi-color (red/green) LED
• 8 feature keys
• 6 display/menu navigation keys
• 2 volume control keys
• Illuminated mute key
• Illuminated headset key
• Illuminated hands-free speakerphone key
• Dedicated hold key
Headset and Hearing Aid Compatibility
• Compliant with ADA Section 508
Recommendations: Subpart B 1 194.23 (all)
• Hearing Aid Compatible (HAC) handset for
magnetic coupling to approved HAC hearing aids
• Compatibility with commercially-available TTY
adapter equipment
Audio Features
• Polycom HD Voice technology delivers life like voice
quality for each audio path - the handset, the
hands-free speakerphone, and the headset
• Full-duplex hands-free speakerphone
• Type 1 compliant with IEEE 1329 full duplex standards
• Frequency response - 150Hz - 7kHz for handset,
headset1 and hands-free speakerphone modes
• Codecs: G.722 (wideband), G.71 1 µ/A, G.729A
(Annex B), and iLBC
• Individual volume settings with visual feedback
for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation/DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression
Call Handling Features
1
• Shared call/bridged line appearance
• Flexible line appearance (one or more line keys
can be assigned for each line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call treatment/call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
Polycom Worldwide Headquarters
4750 Willow Road, Pleasanton, CA 94588
1.800.POLYCOM or +1.925.924.6000
www.polycom.com
© 2012 Polycom, Inc. All rights reserved. POLYCOM
and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means,
for any purpose other than the recipient's personal use, without the express written permission of Polycom.
Specifications
• Automatic off-hook call placement
• Do not disturb function
Other Features
• Integration with Microsoft LCS 2005 for
telephone and presence
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call
history (missed, placed, and received)
• Customizable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user
interface encompassing Chinese, Danish, Dutch,
English (Canada/US/UK), French, German, Italian,
Japanese, Korean, Norwegian, Polish, Portuguese,
Russian, Slovenian, Spanish, Swedish
Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
Network and Provisioning
• Two-port 10/100 Mbps Ethernet switch
• Manual or dynamic host configuration protocol
(DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS
provisioning for mass deployments.
• Provisioning
4
server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN),
1.5
Layer 3 TOS, and DSCP
• Network Address Translation (NAT) support – static
• RTCP support (RFC 1889)
• Event logging
• Syslog
• Local digit map
• Hardware diagnostics
• Status and statistics
Security
1
• Transport Layer Security (TLS)
• Secure Real-time Transport Protocol (SRTP)
• Shipped with X.509 certificate installed
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server
• HTTPS secure provisioning
• Support for signed software executables
Power
• Built-in, auto-sensing IEEE 802.3af Power over
Ethernet
• External Universal AC adapter (included 48V DC)
Approvals
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered
®
• ROHS compliant
• Anatel
• GOST
• C-tick
• CCC
Safety
• UL/C-UL
• CE Mark
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950
Operating Conditions
• Temperature: 0 to 40°C (+32 to 104°F)
• Relative humidity: 5%-95% (noncondensing)
Storage Temperature
• -40 to +70 degrees C (-40 to +160 degrees F)
SoundPoint IP 550 Comes with:
• SoundPoint IP 550 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Universal power adapter (including country-
specific cord kit)
3
server-based central
• Quick Start Guide
• Product registration card
Size
• 10.5 in x 6 in x 7.5 in x 2.5 in
(26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T)
Part Numbers/UPC Codes
• 2200-12550-001 / 610807526773 for NA,
CALA, Taiwan
• 2200-12550-002 / 610807526766 for Japan
• 2200-12550-012 / 610807526759 for
Australia, New Zealand
• 2200-12550-015 / 610807526742 for UK,
Ireland, HK, Singapore, Malaysia
• 2200-12550-016 / 610807526902 for Korea
3
• 2200-12550-022 / 610807526919 for
China only
• 2200-12550-122 / 610807526735 for Europe,
3
India, Rest of the World
Box Dimensions/Weight
• 12.5 in x 13.25 in x 3.5 in
• 2045 g
3
3
Master Carton Quantity
• Five
Country of Origin
• Thailand
Warranty
• One year
1. Some of these features need to be supported by an appropriate
call/applications server.
2. Please visit www.polycom.com/techpartners.htm for a list of
supported platforms.
3. Requires BootROM version 3.2.x or higher.
4. Requires SIP version 2.0.x or higher.
5. In some calling scenarios, such as IP to PSTN, Polycom HD Voice
will not be available and the call will progress in narrowband instead.
5
4541_0412
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