Keeping Your Software Current - Polycom VSX Series Administrator's Manual

Administrator's Guide for the VSX Series

Keeping your Software Current

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To get information about a status message:
Select the status message and press
If you have Internet access and a software key, you can use the web-based
Softupdate application to update the VSX Series software. If you do not have
Internet access, your reseller can supply you with the VSX Series software
update on CD-ROM.
Do not power off the system during the software upgrade process. If the upgrade is
interrupted, the system may become unusable.
To update your software via the Internet:
1. Using a web browser, go to
in to the Polycom Resource Center.
You will need to set up a PRC account, if you don't already have one.
2. Navigate to your product page.
Refer to the Release Notes for information about the latest software version.
Refer to Upgrading Polycom Video Software for detailed information about
obtaining software key codes and using the SoftUpdate program.
3. Download the VSX Series software update file in .zip format.
4. Double-click the software.zip file to extract the file.
5. Double-click Softupdate.exe to run the update program.
If you install version 8.5 or later on a VSX system that has Security Mode enabled,
the system verifies that the software being installed is authentic Polycom software.
To install a version earlier than 8.5, you must disable Security Mode on the VSX
system.
or on the remote control.
www.polycom.com/videosoftware and log