User Guide Polycom CX400 Cordless Phone
Access to Screens and Systems
Symptom
There is no response from key
presses.
Your handset display shows
another user instead of you.
3 - 4
Problem
The Polycom CX400 cordless
phone is not in active state.
The Polycom CX400 cordless
phone is not paired to the cradle.
Your handset may be paired with
another user's cradle.
Corrective Action
Do one of the following steps:
•
Press the keys more slowly.
•
Make a call to the phone to check for
inbound call display and ringing as
normal.
Do the following steps:
•
Verify that the Polycom CX400
handset is paired to the cradle. In the
screenshot below, the handset is not
paired to the cradle.
•
Refer to
Pairing the Polycom CX400
Handset and Cradle
Do the following steps:
•
Determine which cradle that your
handset is paired to. Ensure that you
have not inadvertently swapped
handsets with another user. Refer to
Pairing the Polycom CX400 Handset
and Cradle
on page 1-5.
•
If it is not paired with your cradle,
re-pair your handset.
on page 1-5.