Troubleshooting Guide - Polaroid DVC-2010 User Manual

Troubleshooting Guide

SYMPTOMS & CORRECTION
No power
The player does not respond
to the remote control.
D
V
D
No picture
V
C
Have sound but no picture
R
No sound
LED no playtime display
Timer recording failure
Cannot go into Record mode. • Make sure the tape has a safety tab. If needed, cover the hole with scotch tape.
Playback picture is partially
noisy
V
Cannot view a tape but the
audio is OK.
C
R
No or poor playback picture
TV programs cannot be seen
normally.
Video or color fades in and
out when making a copy of a
video tape.
Cannot remove the tape
Black & White picture
The playback picture has
occasional distortion
Brightness is unstable or
noises are produced on
D playback pictures
V
D
The combo player does not
start playback
MP3 won't read disc or it
skips
If our troubleshooting guide doesn't help, give us a call. For service, support and warranty information, visit
www.polaroidelectronics.com or in the US call 1-866-289-5168 and in Canada call 1-866-301-7922.
WARNING: Opening the back cover of your Combo Player will void the warranty.
• Connect the power plug into the wall outlet securely.
• Check if the child lock is released.
• Check if the power plug is connected to an AC outlet.
• Check the batteries in the remote control.
• Aim the remote control directly at the remote sensor. If necessary, remove all of the obstacles between the
sensor and the remote.
• You have to be within 7m of the player.
• Verify the connection from the video output of the player to the TV video input. Then switch TV to
appropriate mode.
• Connect the video cable into the jacks securely. Refer to your television owners manual.
• Verify the video connection between your TV and the Combo Player. Make sure your TV channel is set to
channel 3 or AV INPUT. For more details, refer to your TV manual.
• Press I/P button on the Combo Player's remote control.
• Connect the audio cables into the jacks securely.
• Verify the connection from the DVD audio output to the TV or receiver audio input. Then switch to the
appropriate source on the receiver. Refer to your audio amplifier owners manual.
• Check if the player is in VCR mode or DVD mode.
• Check if the player is in counter status. Press the COUNTER/CLOCK button to switch.
• Make sure the timer recording is set correctly.
• Make sure power is off.
• Make sure the DVD/VCR is set correctly.
• Adjust tracking control for a better picture by pressing the TRACKING +/- button.
• Head cleaning may be necessary.
• Select channel 3 or 4 on your TV.
• Fine tune your TV.
• Check the ANT.IN and RF OUT connections.
• Press the VCR button on the remote control.
• You cannot copy a copyrighted video tape. You are experiencing copy guard protection.
• Check if the player is in the VCR mode. If not, press the VCR button to switch the mode.
• Damaged S-Video connector (bent pin)
• A small amount of picture distortion may appear because of a poor quality video/sound transfer to disc.
This is especially true of some discs manufactured between 1997-1998.
• Scratched disc
• Connect the player directly through the TV and not through any other source. What you're viewing is the
effect of the copy protection circuitry required on all DVD players.
• Place the disc with the graphics side up.
• Place the disc on the disc tray correctly inside the guide.
• Make sure the disc is free from scratches & fingerprints.
• Press the SETUP button to turn off the menu screen.
• Cancel the parental lock function or change the parental lock level. (The Pre-set password is 3308.)
• Turn the power off then disconnect the power plug and reinsert it back into the wall. Retry again.
• Use region 1 discs only.
• Reburn disc as the software edition used may not be compatible with the player. Check web site for
instruction.
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