Lenovo NeXtScale nx360 M5 Installation And Service Manual
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Lenovo NeXtScale nx360 M5 Installation And Service Manual

Lenovo NeXtScale nx360 M5 Installation And Service Manual

Water-cooled technology tray; enclosure
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Download this manual See also: Installation and Servicing Manual
Lenovo NeXtScale nx360 M5 water-cooled
technology tray
Lenovo NeXtScale n1200 Enclosure
Installation and Service Guide
Machine Type: 5467 / 5468 and 5469

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Summary of Contents for Lenovo NeXtScale nx360 M5

  • Page 1 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide Machine Type: 5467 / 5468 and 5469...
  • Page 2 “Getting help and technical assistance” on page 845, Appendix E “Notices” on page 849, the Warranty Information document, and the Safety Information and Environmental Notices and User Guide documents on the Lenovo Documentation CD. Thirteenth Edition (August 2017) © Copyright Lenovo 2017.

  • Page 3: Table Of Contents

    What your compute node offers ..8 Chapter 4. Troubleshooting ..53 Lenovo XClarity Administrator ..Reliability, availability, and serviceability ..
  • Page 4 Taiwan product service ... . 847 results ....715 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 5 Index ....857 statement ....852 © Copyright Lenovo 2017...
  • Page 6 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2017...

  • Page 8: Safety Statements

    Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. Statement 1 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 9: Statement 2

    Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. Statement 3 CAUTION: © Copyright Lenovo 2017...

  • Page 10: Statement 4

    Statement 4 CAUTION: Use safe practices when lifting. ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) Statement 5 viii Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 11 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. © Copyright Lenovo 2017...
  • Page 12 Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. Statement 31 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 13 (60 V direct current). • Incorporate a readily available approved and rated disconnect device in the field wiring. • See the specifications in the product documentation for the required circuit-breaker rating for branch circuit overcurrent protection. © Copyright Lenovo 2017...
  • Page 14 • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 15: Chapter 1. The Lenovo Nextscale Nx360 M5 Water-Cooled Technology Tray Type 5467, Lenovo Nextscale N1200 Enclosure Types 5468 And 5469

    At http://www.lenovo.com/ support, you can create a personalized support page by identifying Lenovo products that are of interest to you. From this personalized page, you can subscribe to weekly email notifications about new technical documents, search for information and downloads, and access various administrative services.
  • Page 16 QR code for mobile access to service information. You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information website. The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for water-cooled technology tray support.

  • Page 17: The Lenovo Documentation Cd

    Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf search function within the document. Chapter 1 The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...

  • Page 18: Related Documentation

    The following documentation also comes with the server: • Environmental Notices and User GuideThis document is in PDF format on the Lenovo Documentation CD. It contains translated environmental notices. • Lenovo License Agreement for Machine CodeThis document is in PDF format on the Lenovo Documentation CD.

  • Page 19: Notices And Statements In This Document

    • Level-3 cache • Two QuickPath Interconnect (QPI) links speed up to 9.6 GT per second Chapter 1 The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...
  • Page 20 • Depth: 742 mm (29.2 in) • Width: 438 mm (17.25 in) • Weight estimation: 13.3 kg (29.3 lb) Acoustical noise emissions: Sound power: 7.0 bels Environment: Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 21 • Design to ASHRAE Class A3, temperature: 36°C to 40°C (96.8°F to 104°F), with relaxed support: – Support cloud such as workload with no performance degradation acceptable (turbo-off) Chapter 1 The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...

  • Page 22: What Your Compute Node Offers

    The ServerGuide Setup and Installation CD, which you can download from the web, provides programs to help you set up the server and install a Windows operating system. The ServerGuide program detects Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 23 For more information about Lenovo XClarity Administrator, see the http://shop.lenovo.com/us/en/ systems/software/systems-management/xclarity/ and the http://pic.dhe.ibm.com/infocenter/flexsys/ information/topic/com.lenovo.lxca.doc/aug_product_page.html. • Installing Lenovo XClarity Administrator – Installing Lenovo XClarity Administrator for the first time Chapter 1 The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...
  • Page 24 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.

  • Page 25: Lenovo Xclarity Administrator

    Lenovo XClarity Administrator provides a centralized view of all events and alerts that are generated from the managed endpoints. When a CMM or IMM detects an issue, an alert or event is passed to the Lenovo XClarity Administrator and is displayed in the events or alerts log. A summary of all alerts and events is visible from the Dashboard and the Status bar.

  • Page 26: Reliability, Availability, And Serviceability

    Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using call home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support Center.

  • Page 27: Systems Director

    Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Chapter 1 The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...

  • Page 28: Front View

    For the locations of other LEDs on the system board, see “System-board LEDs” on page 27. Front view The following illustration shows the controls, LEDs, and connectors on the front of the NeXtScale nx360 M5 water-cooled technology tray Type 5467.

  • Page 29: Rear View

    Rear view The following illustration shows the connector on the rear of Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469. Chapter 1 The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...

  • Page 30: Fan And Power Controller

    Drip sensor assembly Manifold Figure 5. Connectors on the rear of the Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469 Fan and power controller You can install the fan and power controller in the Lenovo NeXtScale n1200 Enclosure Type 5468.

  • Page 31: Power Supplies

    Power supplies The NeXtScale nx360 M5 water-cooled technology tray supports six autoranging power supplies. The following illustration shows the power supply: Chapter 1 The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...
  • Page 32 The NeXtScale nx360 M5 water-cooled technology tray does not support mixing of low input voltage power supplies with high input voltage power supplies. For example, if you install a power supply with an input voltage of 100 - 127 V ac in a chassis that is powered by 200 - 240 V ac power supplies, the 100 - 127 V power supply will not power on.

  • Page 33: Server Power Features

    Some operating systems require an orderly shutdown before you turn off the server. See your operating- system documentation for information about shutting down the operating system. Chapter 1 The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...
  • Page 34 PCI Express assembly. Otherwise, the Wake on LAN feature might not work. The Integrated Management Module 2.1 (IMM2.1) can turn off the server as an automatic response to a critical system failure. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 35: Chapter 2. Components, Features, And Controls

    2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “Sending DSA data to Lenovo” on page 22.

  • Page 36: Sending Dsa Data To Lenovo

    Support information for Lenovo Business Partners is available at http://www.ibm.com/partnerworld. Sending DSA data to Lenovo You can send DSA data to Lenovo with standard upload, standard upload with the system serial number, secure upload, and secure upload with the system serial number.
  • Page 37 System-board tray cover Carrier Microprocessor DIMM Water loop ML2 card ML2 riser assembly Power distribution board PCIe card PCIe riser assembly System board System-board tray Figure 8. Server components Chapter 2 Components, features, and controls...

  • Page 38: System-Board Internal Connectors

    System-board internal connectors The following illustration shows the internal connectors on the system board. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 39: System-Board Switches And Jumpers

    Power distribution board connector DIMM 14 Power connector DIMM 16 (Reserved for future use) Microprocessor 2 DIMM 11 DIMM 9 Microprocessor 1 Power connector (Reserved for future use) DIMM 1 DIMM 8 DIMM 3 DIMM 6 PCI riser Slot 6 connector 1 USB hypervisor key Battery...
  • Page 40 Clear CMOS jumper Figure 11. Location of the switches, jumpers, and buttons on the system board The following table describes the jumpers on the system board. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 41: System-Board Leds

    Table 2. Jumpers definition Jumper name Description Clear CMOS jumper • Pins 1 and 2: Keep CMOS data (default) • Pins 2 and 3: Clear CMOS data UEFI boot backup jumper • Pins 1 and 2: Normal (default). Loads the primary server firmware ROM page. •...

  • Page 42: Installation Guidelines

    Figure 12. The LEDs on the system board Installation guidelines Use the installation guidelines to install the Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data.

  • Page 43: System Reliability Guidelines

    For additional information about tools for updating, managing, and deploying firmware, see the ToolsCenter for System x and BladeCenter at https://support.lenovo.com/us/en/ documents/LNVO- CENTER • Before you install optional hardware, make sure that the server is working correctly. Start the server, and...

  • Page 44: Handling Static-Sensitive Devices

    • Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 45: Chapter 3. Configuration Information And Instructions

    UpdateXpress System Pack or UpdateXpress image. The firmware for the server is periodically updated and is available for download on the Lenovo website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and Integrated Management Module 2.1 (IMM2.1) firmware, go to http://www.ibm.com/support/ fixcentral.

  • Page 46: Configuring The Server

    Ethernet support. You can purchase a Features on Demand software upgrade key for Fibre Channel over Ethernet (FCoE) and iSCSI storage protocols. For more information, see “Enabling Features on Demand Ethernet software” on page 45. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 47: Using The Serverguide Setup And Installation Cd

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.

  • Page 48: Using The Setup Utility

    Starting the Setup utility Use this information to start up the Setup utility. To start the Setup utility, complete the following steps: Step 1. Turn on the server. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 49 Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control button becomes active. When the prompt <F1> Setup is displayed, press F1. If you have set an administrator password, Step 2. you must type the administrator password to access the full Setup utility menu. If you do not type the administrator password, a limited Setup utility menu is available.
  • Page 50 Remote Physical Presence is asserted. Physical Presence Policy has to be enabled before this option is available. • Refresh assert status: select this option to view the current status of asserting. – Rollback Configuration Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 51 Select this choice to allow (enable)/forbid(disable) rolling back to an older version of UEFI. Default is Enable. – Secure Boot Configuration Select this choice to choose from the following Secure Boot options. • Enable/Disable: select this option to enable/disable Secure Boot. Default is Disable. •...
  • Page 52 Select this choice to view, add, delete, or change the device boot priority, boot from a file, select a one- time boot, or reset the boot order to the default setting. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 53 • System Event Logs Select this choice to enter the System Event Manager, where you can view the POST event log and the system-event log. You can use the arrow keys to move between pages in the error log. This choice is on the full Setup utility menu only.

  • Page 54: Using The Boot Manager

    Setup utility menu. If you do not type the administrator password, a limited Setup utility menu is available. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 55: Using The Integrated Management Module

    Step 3. Select System Settings ➙ Integrated Management Module, then set Power Restore Policy setting to Restore. Step 4. Go back to System Configuration and Boot Management ➙ Save Settings. Go back and check the Power Policy setting to verify that it is set to Restore (the default). Step 5.

  • Page 56: Using The Remote Presence And Blue-Screen Capture Features

    IMM2.1 network access tag is on the power supply on the rear of the server. To derive the link-local address, complete the following steps: Step 1. Take the last 12 characters on the IMM2.1 MAC address (for example, 5CF3FC5EAAD0). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 57 Step 2. Separate the number into pairs of hexadecimal characters (for example, 5C:F3:FC:5E:AA:D0). Step 3. Separate the first six and last six hexadecimal characters. Step 4. Add “FF” and “FE” in the middle of the 12 characters (for example, 5C F3 FC FF FE 5E AA D0). Step 5.

  • Page 58: Using The Embedded Hypervisor

    Web and CLI interfaces. Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional Lenovo USB flash device with embedded hypervisor. The USB flash device can be installed in USB connectors on the system board (see “System-board internal connectors”...

  • Page 59: Configuring The Ethernet Controller

    You can activate the Features on Demand (FoD) software upgrade key for RAID that is integrated in the integrated management module. For more information and instructions for activating the Features on Demand RAID software key, see the Lenovo Features on Demand User’s Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.

  • Page 60: Lenovo Advanced Settings Utility Program

    Updating Lenovo Systems Director Use this information to update the Lenovo Systems Director. If you plan to use Lenovo Systems Director to manage the server, you must check for the latest applicable Lenovo Systems Director updates and interim fixes. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.

  • Page 61: Updating The Universal Unique Identifier (Uuid)

    The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo Web site. To download the ASU and update the UUID, complete the following steps.
  • Page 62 2. Click on the Downloads tab at the top of the panel. 3. Under ToolsCenter, select View ToolsCenter downloads. 4. Select Advanced Settings Utility (ASU). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 63: Updating The Dmi/Smbios Data

    Advanced Settings Utility to update the DMI in the UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the DMI, complete the following steps.
  • Page 64 The IMM internal LAN/USB IP address. The default value is 169.254.95.118. imm_user_id The IMM account (1 of 12 accounts). The default value is USERID. imm_password Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 65 To download the Advanced Settings Utility Users Guide, complete the following steps: Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.lenovo.com/support.
  • Page 66 You can also build a bootable media using the applications available through the ToolsCenter website at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the Lenovo ToolsCenter page, scroll down for the available tools. Step 5. Restart the server. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 67: Chapter 4. Troubleshooting

    The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server. Step 1.
  • Page 68 If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 69: Undocumented Problems

    Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the NeXtScale nx360 M5 water-cooled technology tray server. Chapter 4...

  • Page 70: Checkout Procedure

    To find service bulletins that are available for the NeXtScale nx360 M5 water-cooled technology tray server, go to http://www.lenovo.com/support and search for 5467, 5468, and 5469, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.

  • Page 71: Diagnostic Tools

    Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 59). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
  • Page 72 IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file.

  • Page 73: Light Path Diagnostics

    – Drive health information – Event logs for ServeRAID controllers and service processors – IMM2 configuration information – IMM2 environmental information – Installed hardware, including PCI and USB information – LCD system information display panel status – Microprocessor, input/output hub, and UEFI error logs –...
  • Page 74 4. If the problem remains, replace the power-supply. The power supply Replace the power supply. has failed. The power supply Replace the power supply. has failed. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 75: System Pulse Leds

    AC power-supply LEDs Error (!) Description Action Notes The power supply Replace the power supply. has failed. Power-supply not Typically indicates a 1. Reseat the power supply. fully seated, faulty power-supply is not 2. Follow actions in “Power system board, or fully seated.

  • Page 76: Event Logs

    (as the ASM event log), and the operating-system event logs. You can view the DSA event log through the DSA program (see “Viewing event logs without restarting the server” on page 62). For more information about DSA and DSA messages, see “Lenovo Dynamic System Analysis” on page 64 and Appendix C “DSA diagnostic test results” on page 715.

  • Page 77: Clearing The Event Logs

    (using an • Run DSA Portable to view the diagnostic event log (requires IPMI driver) or operating system controlled network create an output file that you can send to Lenovo service and support ports). (using ftp or local copy).

  • Page 78: Post

    Note: DSA Preboot might appear to be unresponsive when you start the program. This is normal operation while the program loads. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 79: Dsa Editions

    CD, DVD, ISO, USB, or PXE using the Lenovo ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC Installation and User's Guide at https://support.lenovo.com/ us/en/documents/LNVO-BOMC. In addition...

  • Page 80: Diagnostic Text Messages

    You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 81: Automated Service Request (Call Home)

    Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected. These tools can help Lenovo Support speed up the process of diagnosing problems. The following sections provide information about the call home tools.

  • Page 82: Hypervisor Problems

    2. Check the system-error log or IMM2.1 event log (see “Event logs” on page 62). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 83: Keyboard, Mouse, Or Usb-Device Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 84: Microprocessor Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 85: Monitor And Video Problems

    Use this information to solve monitor and video problems. Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 86 Monitor b. Video adapter (if one is installed) c. (Trained technician only) System board. 9. See “Solving undetermined problems” on page 80. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 87 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 88: Network Connection Problems

    • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 89: Power Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 90 Press Ctrl+Alt+Delete. b. Turn off the server by pressing the power-control button for 5 seconds. c. Restart the server. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 91: Serial Port Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 92: Software Problems

    2. If you received any error messages when using the software, see the information that comes with the software for a description of the messages and suggested solutions to the problem. 3. Contact the software vendor. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 93: Universal Serial Bus (Usb) Port Problems

    • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 94: Solving Undetermined Problems

    Remove or disconnect the following devices, one at a time, until you find the failure. Turn on the server and reconfigure it each time. • Any external devices. • Surge-suppressor device (on the server). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 95: Problem Determination Tips

    If possible, have this information available when requesting assistance from Lenovo. The model name and serial number are located on the ID label on the front of the server as shown in the following illustration.

  • Page 96: Recovering The Server Firmware (Uefi Update Failure)

    • Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 845 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.

  • Page 97: In-Band Manual Recovery Method

    The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable UEFI firmware image in the backup bank. If the server firmware in the primary bank becomes corrupted, you can either manually boot the backup bank with the UEFI boot backup jumper (JP16), or in the case of image corruption, this will occur automatically with the Automated Boot Recovery function.
  • Page 98 Step 11. Move the UEFI boot backup jumper from pins 2 and 3 back to the primary position (pins 1 and 2). Step 12. Reinstall the cover (see “Replacing the cover” on page 142). Step 13. Reconnect the power cord and any cables that you removed. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 99: In-Band Automated Boot Recovery Method

    Step 20. Reconnect the power cord and any cables that you removed. Step 21. Restart the server. The system begins the power-on self-test (POST). Step 22. If these recovery efforts fail, contact your Lenovo service representative for support. In-band automated boot recovery method This section details the in-band automated boot recovery method.

  • Page 100: Nextscale Nx360 M5 Water-Cooled

    Setup utility, click System Settings ➙ Recovery ➙ POST Attempts ➙ POST Attempts Limit. The available options are 3, 6, 9, and 255 (disable Nx-boot failure). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 101: Chapter 5. Parts Listing, Lenovo Nextscale Nx360 M5 Water-Cooled

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 102: Nextscale Nx360 M5 Water-Cooled

    Figure 16. Server components The following table lists the part numbers for the server replaceable components. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 103: Nextscale Nx360 M5 Water-Cooled

    25 MB, 2133 MHz, 85 W (10 core) Microprocessor, Intel Xeon E5-2630L v4 1.8 00M- GHz, 25 MB, 2133 MHz, 55 W (10 core) W780 Chapter 5 Parts listing, Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...

  • Page 104: Nextscale Nx360 M5 Water-Cooled

    Memory, 32 GB dual-rank 1.2 V, DDR4, 2400 46W0835 MHz, LP RDIMM Mellanox ConnectX-3 Pro 40GbE / FDR IB VPI 00FP662 Mellanox ConnectX-4 EDR / 100GbE PCIe 00M- W480 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 105: Nextscale Nx360 M5 Water-Cooled

    480GB Enterprise Entry SATA 2.5" SSD 01GR842 960GB Enterprise Entry SATA 2.5" SSD 01GR847 240GB Enterprise Entry SATA 2.5" SSD for 00YC431 NeXtScale Chapter 5 Parts listing, Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...

  • Page 106: Type 5468 Chassis And Type 5469 Manifold Components

    The following illustration shows the major components in the Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469. The illustrations in this document might differ slightly from your hardware. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 107: Nextscale Nx360 M5 Water-Cooled

    EIA cover, right 00AM299 Filler, water-cooled tray, full wide 00FP319 39M5427 Line cord, 4.3m 32A/380-415V IEC 309 3P+N+G 3ph wye (non- Chapter 5 Parts listing, Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...

  • Page 108: Nextscale Nx360 M5 Water-Cooled

    Power cord, 2.8m, 220-240V, C13 to CEI 23-16 (Italy/Chile) 39M5165 Power cord, 2.8m, 10A/250V, C13 to SI 32 (Israel) 39M5172 39M5179 Power cord, 2.8m, 10A/230V, C13 to IEC 309 P+N+G (Den/Sws) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 109: Structural Parts

    Lenovo representative for assistance. Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on the structural parts from the Lenovo retail store. The following structural parts are available for purchase from the retail store.

  • Page 110: Power Cords

    For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).

  • Page 111: Nextscale Nx360 M5 Water-Cooled

    Argentina, Paraguay, Uruguay 39M5226 India 39M5239 Brazil 39M5240 39M5247 39M5374 Canada, United States of America 39M5375 39M5377 39M5392 39M5509 39M5512 Chapter 5 Parts listing, Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 5468 and 5469...

  • Page 112: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 113: Chapter 6. Removing And Replacing Server Components

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 114: Nextscale Nx360 M5 Water-Cooled

    DWC Safety Information, Statement 14 CAUTION: The water might cause irritation to the skin and eyes. Avoid direct contact with the lubricant. (C034) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 115 Chapter 6 Removing and replacing server components...

  • Page 116: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 117 Chapter 6 Removing and replacing server components...

  • Page 118: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 119 Chapter 6 Removing and replacing server components...

  • Page 120: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 121 Attention: Ensure proper handling procedures are followed when working with any chemically treated water used in the compute rack cooling system. Ensure that material safety data sheets (MSDS) and safety information are provided by the water chemical treatment supplier and that proper personal protective equipment (PPE) is available as recommended by the water chemical treatment supplier.

  • Page 122: Nextscale Nx360 M5 Water-Cooled

    Figure 18. Eaton ball valves closed Step 3. Remove EMC shields on both sides of the top chassis. EMC shield Latch Figure 19. EMC shields removal Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 123 EMC shield Latch Figure 20. EMC shields removal Step 4. Remove the red quick connect plug covers from the tops of each manifold. Chapter 6 Removing and replacing server components...

  • Page 124: Nextscale Nx360 M5 Water-Cooled

    Place the open blue hose end of the drain hose (tool left at customer site) into a bucket. Make sure that the lever on the drain hose valve is closed (lever is pointed away from the hose). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 125 Rack return Rack supply Figure 22. Water draining Step 6. Connect the Quick connect socket from the drain hose tool to the top of the return side manifold (position middle of the rack). Chapter 6 Removing and replacing server components...

  • Page 126: Nextscale Nx360 M5 Water-Cooled

    Step 7. Once the quick connect is attached, slowly open the hose valve and allow water to drain until water stops flowing (approximately 1 minute). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 127 Rack return Rack supply Figure 24. Water draining Step 8. Move to the top position of the other manifold (position closest to the rack side wall). Leave the hose connected to the top of the manifold until water stops flowing. Disconnect quick connect from top of manifold.

  • Page 128: Nextscale Nx360 M5 Water-Cooled

    Step 12. Determine which manifold needs to be replaced. Step 13. Move to the rear of the rack. Remove manifold retention bracket that is retaining the manifold (top chassis position only). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 129 Manifold retention bracket Figure 26. Retention bracket removal Step 14. Remove drip sensor assembly. Lift latch upwards. Chapter 6 Removing and replacing server components...

  • Page 130: Nextscale Nx360 M5 Water-Cooled

    Step 15. Remove FPC card module and FPC card module support bracket if portion of left manifold is being replaced. If it is the right side manifold, remove blank filler. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 131 Release tabs FPC module support bracket Figure 28. FPC card module removal Step 16. Unscrew 4 screws (using the screwdriver contained in the manifold repair kit) to loosen the manifold bracket from the chassis. Back view of chassis Screws Manifold Figure 29.

  • Page 132: Replacing The Manifold

    The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 133 DWC Safety Information, Statement 14 CAUTION: The water might cause irritation to the skin and eyes. Avoid direct contact with the lubricant. (C034) Chapter 6 Removing and replacing server components...

  • Page 134: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 135 Chapter 6 Removing and replacing server components...

  • Page 136: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 137 Chapter 6 Removing and replacing server components...

  • Page 138: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 139 Chapter 6 Removing and replacing server components...

  • Page 140: Nextscale Nx360 M5 Water-Cooled

    To replace the server manifold, complete the following steps. Step 1. Install new manifold section into the manifold and connect couplings. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 141 41mm wrench Figure 31. Manifold assemble Step 2. Tighten 4 screws (using the screwdriver contained in the manifold repair kit) between manifold bracket and chassis. Back view of chassis Screws Manifold Figure 32. Manifold screw locations Step 3. Starting from the top, connect the manifold bracket for the top manifold section into the top chassis.

  • Page 142: Nextscale Nx360 M5 Water-Cooled

    Make sure the hose still remains in the bucket with the valve closed (valve handle perpendicular to the hose). Note: The red plug cover will need to removed at all positions first in order to plug to the quick connects. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 143 Figure 34. Blue hose assembly to top quick connect connection Step 7. At the front of the rack, connect the facility supply hose to the rack return hose. Partially open the supply hose, about 1/4 of the way. Note: Do not fully open the facility ball valve or you will reduce your ability to control the flow as you fill the rack.

  • Page 144: Nextscale Nx360 M5 Water-Cooled

    Allow this to take place until a steady stream of water flows into the bucket or there are minimal bubbles in the sight-glass. It may take approximately 1 to 2 minutes for air bubbles to clear the hose. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 145 Figure 36. Blue hose valve opening Step 9. Close the valve on the blue hose. Then disconnect the blue hose assembly from Location A and move to Location B. Slowly open the valve and allow this to stay in place until a steady stream of water flows into the bucket or there are minimal bubbles in the sight-glass.

  • Page 146: Nextscale Nx360 M5 Water-Cooled

    Step 10. Go back to the front of the rack, disconnect the facility supply hose from the rack return hose and connect the facility supply hose to the rack supply hose. Figure 38. Facility supply hose to the rack supply hose connection Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 147 Step 11. Again, at the back of the rack, insure the blue hose still remains connected to Location B. Open the valve on the blue hose and leave in place until a steady stream of water flows into the bucket or there are minimal bubbles in the sight-glass.

  • Page 148: Nextscale Nx360 M5 Water-Cooled

    • Top position EMC shields on all chassis positions will need to be removed in order to access the quick connects. • The red plug covers will need to be removed first in order to access the quick connects. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 149 Figure 41. Hose assembly movement Step 14. Close the valve on the blue hose. Disconnect and move the blue hose to Location D and repeat the process down the full rack ensuring each chassis has minimal air bubbles in the sight glass. Chapter 6 Removing and replacing server components...

  • Page 150: Nextscale Nx360 M5 Water-Cooled

    Step 16. Once complete, go back to the front and connect the facility return hose to the rack return hose. Fully open all connections on both the supply and return side. The manifold should be completely filled. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 151 Rack supply Facility supply Rack return Facility return Figure 43. Facility return hose to the rack return hose connection Step 17. Check for leaks at the rear or the rack. Step 18. Install the FPC support bracket. Step 19. Reinstall all FPC card modules and fillers. FPC card module Figure 44.

  • Page 152: Nextscale Nx360 M5 Water-Cooled

    EMC shield Figure 45. EMC shields installation EMC shield Figure 46. EMC shields installation Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 153: Removing A Water-Cooled Technology Tray From A Chassis

    Figure 47. Retention bracket installation Removing a water-cooled technology tray from a chassis Use this information to remove a water-cooled technology tray from a Lenovo NeXtScale n1200 Enclosure Type 5468. Before you remove a water-cooled technology tray, complete the following steps: 1.

  • Page 154: Installing A Water-Cooled Technology Tray In A Chassis

    Installing a water-cooled technology tray in a chassis Use this information to install a water-cooled technology tray in a Lenovo NeXtScale n1200 Enclosure Type 5468. Before you install the water-cooled technology tray in a chassis, read “Safety” on page v and “Installation guidelines”...
  • Page 155 For a list of supported optional devices for the water-cooled technology tray, see http://www.lenovo.com/ serverproven/. To install the water-cooled technology tray in a chassis, complete the following steps. Figure 49. Installing the water-cooled technology tray in a Lenovo NeXtScale n1200 Enclosure Type 5468 Step 1. Select the tray bay.

  • Page 156: Removing And Replacing Structural Parts

    Removing and replacing structural parts This section provides information for removing and replacing structural parts in the server. Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request, you will be charged for the installation.

  • Page 157: Removing And Replacing Tier 1 Crus

    Removing and replacing Tier 1 CRUs This section provides information for removing and replacing Tier 1 CRUs in the server. Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.

  • Page 158: Nextscale Nx360 M5 Water-Cooled

    • The server supports only industry-standard double-data-rate 4 (DDR4), 1600, 1866, 2133 or 2400 MHz, PC4-12800, PC4-14900, or PC4-17000 registered or load deduction, synchronous dynamic random- Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 159 (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory modules for the server. – The specifications of a DDR4 DIMM are on a label on the DIMM, in the following format. gggggeRxff...

  • Page 160: Nextscale Nx360 M5 Water-Cooled

    2. DIMM slots 9-16 are reserved for microprocessor 2; thus, DIMM slots 9-16 are enabled when microprocessor 2 is installed. The following illustration shows the location of the DIMM connectors on the system board. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 161 DIMM 14 DIMM 16 DIMM 11 DIMM 9 DIMM 1 DIMM 8 DIMM 3 DIMM 6 Figure 54. The location of the DIMM connectors on the system board The following memory-channel configuration table shows the relationship between the processors, memory channels, and the DIMM connectors.

  • Page 162: Nextscale Nx360 M5 Water-Cooled

    Step 6. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 163 Step 7. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector. Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted;...

  • Page 164: Nextscale Nx360 M5 Water-Cooled

    Step 3. If this is the first time that you install the drive cage, remove the one torx head screw from the water-cooled technology tray. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 165 Torx head screws Figure 58. Torx head screws removal Step 4. Place the drive cages on the water-cooled technology tray. Drive cages Figure 59. Drive cage installation Step 5. Install the three screws that secure the Solid State drive cage to the water-cooled technology tray. Step 6.

  • Page 166: Nextscale Nx360 M5 Water-Cooled

    Step 1. Remove the cover (see “Removing the cover” on page 142). Step 2. Push the latch outward away from the HDD/SSD and slide the drive toward the front of the Lenovo NeXtScale nx360 M5 water-cooled technology tray. Latch Figure 60. HDD/SSD removal Step 3.
  • Page 167 Figure 62. HDD/SSD removal Step 5. Remove the SATA signal connector from the HDD/SSD drive. HDD/SSD drive HDD/SSD drive screws SATA signal connector Figure 63. SATA signal connector removal If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 168: Nextscale Nx360 M5 Water-Cooled

    Spring will snap into place around the front screw when drive is seated in place. Side view HDD/SSD drive screws HDD/SSD drive screws Figure 66. Side view of a HDD/SSD Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 169 HDD/SSD drives Figure 67. Front view with HDDs/SSDs installed Step 8. Route the cables as the illustration displayed. HDD power cable SAS signal cable Figure 68. Cable routings for the HDDs/SSDs power cables and the SATA signal cables Step 9. Reinstall the cover (see “Replacing the cover”...

  • Page 170: Nextscale Nx360 M5 Water-Cooled

    If you are replacing a server component in the water-cooled technology tray, you need to remove the water- cooled technology tray from the chassis enclosure and refer to the “Removing a water-cooled technology Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 171 tray from a chassis” on page 139 and “Installing a water-cooled technology tray in a chassis” on page 140 sections. To replace the optional PCI or ML2 adapter, complete the following steps. Notes: • If your adapter was previously configured, backup or record its configuration information, if possible, before replacing the adapter.

  • Page 172: Nextscale Nx360 M5 Water-Cooled

    The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 173 Statement 2 CAUTION: When replacing the lithium battery, use only Lenovo Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 174: Nextscale Nx360 M5 Water-Cooled

    The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 175 Step 3. Locate the battery connector on the system board (see “System-board internal connectors” on page 24). Step 4. Insert the new battery: Orient the battery so that the positive side faces up. Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. Figure 74.

  • Page 176: Nextscale Nx360 M5 Water-Cooled

    Step 1. Disconnect the power cord from the connector on the back of the power supply. Step 2. Press and hold the orange release tab. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 177 • For redundancy support, you must install an additional hot-swap power supply, if one is not installed in your model. • Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.

  • Page 178: Nextscale Nx360 M5 Water-Cooled

    Step 3. If the server is turned off, turn on the server. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 179: Removing And Replacing Tier 2 Crus Or Frus

    This section provides information for removing and replacing Tier 2 CRUs for FRUs in the server. You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 180: Nextscale Nx360 M5 Water-Cooled

    Screws Screws Figure 77. Rear bulkhead bracket screws removal Step 3. Remove the rear bulkhead bracket. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 181 Rear bulkhead bracket Figure 78. Rear bulkhead bracket removal Step 4. Remove the three screws that secure the power distribution board to the water-cooled technology tray and save them for future use. Screws Power paddle card Figure 79. Power distribution board screws removal Step 5.

  • Page 182: Nextscale Nx360 M5 Water-Cooled

    Power paddle card Figure 81. Power distribution board installation Step 4. Install the three screws that secure the power distribution board to the water-cooled technology tray. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 183 Screws Power paddle card Figure 82. Power distribution board screws installation Step 5. Install the rear bulkhead bracket. Rear bulkhead bracket Figure 83. Rear bulkhead bracket installation Step 6. Install the screws on the rear bulkhead bracket. Chapter 6 Removing and replacing server components...

  • Page 184: Nextscale Nx360 M5 Water-Cooled

    “Removing a water-cooled technology tray from a chassis” on page 139 and “Installing a water-cooled technology tray in a chassis” on page 140 sections. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 185 To remove a water loop, complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 142). Step 2. Remove the cross brace. Cross brace Figure 85. Cross brace removal Step 3. Remove the front and rear clamp plates (12 screws). Figure 86.

  • Page 186: Nextscale Nx360 M5 Water-Cooled

    Remove quick connection assembly screws (8 screws). Figure 88. Quick connection assembly screws removal Step 7. Unhook the quick connection assemblies from the planar tray. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 187 Figure 89. Unhook the quick connection assemblies from the planar tray Step 8. Remove the copper water loop from the planar tray. Figure 90. Copper water loop removal If you are instructed to return the server component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 188: Nextscale Nx360 M5 Water-Cooled

    Step 4. Align and place the copper water loop on the pocket of the wall which is parallel to the front side of the planar tray. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 189 Figure 91. Copper water loop installation Step 5. Remove quick connection assembly screws (8 screws) from the water loop. Figure 92. Quick connection assembly screws removal Step 6. Hook two quick connect assemblies to the planar tray. Chapter 6 Removing and replacing server components...

  • Page 190: Nextscale Nx360 M5 Water-Cooled

    Install 8 quick connect assembly screws into the planar tray. Figure 94. 8 quick connect assembly screws installation Step 8. Remove the junction block support plate (2 screws). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 191 Figure 95. Junction block support plate removal Step 9. Remove the 12 screws from the copper water loop protective bracket. Figure 96. 12 screws from the copper water loop protective bracket removal Step 10. Remove the copper water loop protective bracket. Chapter 6 Removing and replacing server components...

  • Page 192: Nextscale Nx360 M5 Water-Cooled

    1.0 to 1.2 Newton-meters (Nm) (8.85 to 10.6 inch-pounds). Figure 98. Tighten cold plate captive screws Step 12. Install the front and rear clamp plates. (12 screws). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 193 Figure 99. Clamp plates installation Step 13. Install the junction block retention bracket. Figure 100. Junction block retention brackets installation Step 14. Reinstall the cross brace using M4 screw. Chapter 6 Removing and replacing server components...

  • Page 194: Nextscale Nx360 M5 Water-Cooled

    “Removing a water-cooled technology tray from a chassis” on page 139 and “Installing a water-cooled technology tray in a chassis” on page 140 sections. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 195 To remove a microprocessor, complete the following steps. Step 1. Remove the cover (see “Removing the cover” on page 142). Step 2. Remove the cross brace. Step 3. Remove the front and rear clamp plates. Figure 102. Water Loop retention brackets removal Step 4.

  • Page 196: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 197 and then release the interlock latch. The following illustration of the installation tool shows the location of the interlock latch and counterclockwise rotation of the handle before loading the microprocessor. Figure 106. Installation tool handle adjustment Align the installation tool with the screws, as shown in the following graphic, and lower the installation tool on the microprocessor.

  • Page 198: Nextscale Nx360 M5 Water-Cooled

    • The server supports up to four ®Intel Xeon™ E5-2600 v4 series multi-core microprocessors. See http:// www.lenovo.com/ serverproven/ for a list of supported microprocessors. • Do not mix microprocessors with different cores in the same server. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 199 • The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches. • To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo reseller. Attention: •...

  • Page 200: Nextscale Nx360 M5 Water-Cooled

    Figure 111. Socket cover removal Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. Step 5. Close the microprocessor socket release levers and retainer: Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 201: Removing The System Board

    Figure 112. Microprocessor socket levers and retainer engagement Close the microprocessor retainer on the microprocessor socket. Identify which release lever is labeled as the first release lever to close and close it. Close the second release lever on the microprocessor socket. Attention: •...

  • Page 202: Nextscale Nx360 M5 Water-Cooled

    3. Do not allow the thermal grease to come in contact with anything, and keep each heat sink paired with its microprocessor for reinstallation. Contact with any surface can compromise the thermal grease and the microprocessor socket. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 203: Replacing The System Board

    Step 5. Remove the 2 jack screws in the front bulkhead that secure the system board to the water-cooled technology tray, and put the screws in a safe place. Step 6. Carefully hold on to the edges of the system board. Avoid touching the connectors on the system board.

  • Page 204: Nextscale Nx360 M5 Water-Cooled

    4. Reactivate any Features on Demand features after replacing the system board. Instructions for automating the activation of features and installing activation keys is in the Lenovo Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.
  • Page 205 Adapters and risers Step 4. Reinstall the cross brace using M4 screw. Cross brace Figure 116. Cross brace installation Step 5. Reinstall the cover (see “Replacing the cover” on page 142). Step 6. Slide the water-cooled technology tray into the chassis (see “Installing a water-cooled technology tray in a chassis”...

  • Page 206: Nextscale Nx360 M5 Water-Cooled

    Lift up the chassis midplane half way. Put a screwdriver or a stick in the middle of the chassis midplane so your hands are free. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 207 Figure 118. Removal of the chassis midplane from a chassis Step 7. Unplug the two fan cables on chassis midplane Step 8. Carefully grasp the chassis midplane and slide it away from the chassis. Note: Make sure that you do not grasp the connectors on the chassis midplane. You could damage the connectors.

  • Page 208: Nextscale Nx360 M5 Water-Cooled

    M5 water-cooled technology tray. To install the chassis midplane, complete the following steps. Step 1. Carefully align the chassis midplane with the guide pins in the chassis. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 209 Figure 120. Installation of a chassis midplane into a chassis Step 2. Slide the chassis midplane half way into the chassis. Put a screwdriver or a stick in the middle of the chassis midplane so your hands are free. Chapter 6 Removing and replacing server components...

  • Page 210: Nextscale Nx360 M5 Water-Cooled

    Tighten the three captive screws that secure the chassis midplane to the chassis. Step 6. Rotate the top cover inwards. Step 7. Tighten the three captive screws on the top cover. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 211 screw Figure 122. Top cover inward rotation Reassemble the chassis and program the vital product data (VPD) that is stored on the card. Complete the following steps: 1. Reinstall the components that you removed from the rear of the chassis. 2.

  • Page 212: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 213: Appendix A. Integrated Management Module 2.1 (Imm2.1) Error Messages

    • System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Specifies whether user action is required to correct the problem. CIM Information © Copyright Lenovo 2017...

  • Page 214: List Of Imm Events

    The SNMP trap ID that is found in the SNMP alert management information base (MIB). Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated.
  • Page 215 Severity Error Serviceable Automatically notify support Alert Category System - SSL certification SNMP Trap ID CIM Information Prefix: IMM ID: 0002 User Response Make sure that the certificate that you are importing is correct and properly generated. • 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. () This message is for the use case where a user modifies the Ethernet Port data rate.

  • Page 216: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case where a user enables or disabled the ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 217 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0007 User Response Information only; no action is required. • 40000008-00000000 : Hostname set to [arg1] by user [arg2]. () This message is for the use case where user modifies the Hostname of a Management Controller. May also be shown as 4000000800000000 or 0x4000000800000000 Severity Info...

  • Page 218: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case where an OS Watchdog has been enabled or disabled by a user. May also be shown as 4000000c00000000 or 0x4000000c00000000 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 219 Severity Warning Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0012 User Response Information only; no action is required. • 4000000d-00000000 : DHCP[[arg1]] failure, no IP address assigned. () This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller.

  • Page 220: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 4000001000000000 or 0x4000001000000000 Severity Warning Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0016 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 221 Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • 40000011-00000000 : Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3]. () This message is for the use case where a user has failed to log in to a Management Controller from the Legacy CLI.

  • Page 222: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case where a Management Controller reset is initiated by a user. May also be shown as 4000001500000000 or 0x4000001500000000 Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 223 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0021 User Response Information only; no action is required. • 40000016-00000000 : ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] . () This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server.

  • Page 224: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 225 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. () This message is for the use case where a user restores a Management Controller configuration from a file. May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info...

  • Page 226: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case where a Management Controller has resorted to running the backup main application. May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 227 Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0030 User Response Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

  • Page 228: Nextscale Nx360 M5 Water-Cooled

    Complete the following steps until the problem is solved: 1. Make sure that the certificate that you are importing is correct. 2. Try to import the certificate again. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 229 • 40000023-00000000 : Flash of [arg1] from [arg2] succeeded for user [arg3] . () This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Managem May also be shown as 4000002300000000 or 0x4000002300000000 Severity...

  • Page 230: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 4000002700000000 or 0x4000002700000000 Severity Error Serviceable Automatically notify support Alert Category System - OS Timeout SNMP Trap ID CIM Information Prefix: IMM ID: 0039 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 231 User Response Complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet-over-USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4.

  • Page 232: Nextscale Nx360 M5 Water-Cooled

    • 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2]. () Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 233 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0044 User Response Information only; no action is required. • 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2]. () DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info...

  • Page 234: Nextscale Nx360 M5 Water-Cooled

    • 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1]. () IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 235 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. () IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable...

  • Page 236: Nextscale Nx360 M5 Water-Cooled

    • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. () IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 237 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. • 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] . () IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable...

  • Page 238: Nextscale Nx360 M5 Water-Cooled

    S DHCP6 server fails to assign an IP address to a Management Controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 239 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0059 User Response Complete the following steps until the problem is solved: 1. Make sure that the IMM network cable is connected. 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the IMM.

  • Page 240: Nextscale Nx360 M5 Water-Cooled

    • 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. () A user has modified the Web HTTPS port number May also be shown as 4000004000000000 or 0x4000004000000000 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 241 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0064 User Response Information only; no action is required. • 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. () A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity...

  • Page 242: Nextscale Nx360 M5 Water-Cooled

    • 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3]. () A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Severity Info Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 243 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0069 User Response Information only; no action is required. • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. () A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity...

  • Page 244: Nextscale Nx360 M5 Water-Cooled

    • 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] . () A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 245 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . () A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info...

  • Page 246: Nextscale Nx360 M5 Water-Cooled

    • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust= [arg4], Timezone=[arg5]. () A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 247 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0079 User Response Information only; no action is required. • 40000050-00000000 : Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7]. () A user configured the Location setting May also be shown as 4000005000000000 or 0x4000005000000000 Severity...

  • Page 248: Nextscale Nx360 M5 Water-Cooled

    • 40000054-00000000 : Server [arg1] [arg2] cleared by user [arg3]. () A user cleared a Server Power Action. May also be shown as 4000005400000000 or 0x4000005400000000 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 249 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0084 User Response Information only; no action is required. • 40000055-00000000 : Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost1= [arg3]:[arg4],NTPServerHost2=[arg5]:[arg6],NTPServerHost3=[arg7]:[arg8],NTPServerHost4=[arg9]: [arg10],NTPUpdateFrequency=[arg11]. () A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity...

  • Page 250: Nextscale Nx360 M5 Water-Cooled

    Prefix: IMM ID: 0088 User Response Information only; no action is required. • 40000059-00000000 : LAN over USB [arg1] by user [arg2]. () A user configured USB-LAN Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 251 May also be shown as 4000005900000000 or 0x4000005900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0089 User Response Information only; no action is required. • 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB- LAN port=[arg3].

  • Page 252: Nextscale Nx360 M5 Water-Cooled

    Prefix: IMM ID: 0093 User Response Information only; no action is required. • 4000005e-00000000 : SSH [arg1] by user [arg2]. () A user enables or disables SSH services Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 253 May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0094 User Response Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5].

  • Page 254: Nextscale Nx360 M5 Water-Cooled

    Prefix: IMM ID: 0098 User Response Information only; no action is required. • 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 255 MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8]. () A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only;...

  • Page 256: Nextscale Nx360 M5 Water-Cooled

    Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 257 • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. () User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0104 User Response Information only;...

  • Page 258: Nextscale Nx360 M5 Water-Cooled

    Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0108 User Response Information only; no action is required. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 259 • 4000006d-00000000 : Management Controller [arg1]: Configuration saved to a file by user [arg2]. () A user saves a Management Controller configuration to a file. May also be shown as 4000006d00000000 or 0x4000006d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...

  • Page 260: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 4000007100000000 or 0x4000007100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0113 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 261 User Response Information only; no action is required. • 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts. () Minimum Power Cap value changed May also be shown as 4000007200000000 or 0x4000007200000000 Severity Info Serviceable Automatically notify support Alert Category none...

  • Page 262: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0118 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 263 User Response Information only; no action is required. • 40000077-00000000 : Power capping was activated by user [arg1]. () Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...

  • Page 264: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0123 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 265 Information only; no action is required. • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. () Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable Automatically notify support Alert Category none...

  • Page 266: Nextscale Nx360 M5 Water-Cooled

    Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 267 • 40000081-00000000 : PXE boot requested by user [arg1]. () PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0129 User Response Information only;...

  • Page 268: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0133 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 269 CIM Information Prefix: IMM ID: 0135 User Response Lenovo Support will address the problem. • 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. () This message is for the use case where a user restores a Management Controller configuration from a file and it completes.

  • Page 270: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start. May also be shown as 4000008a00000000 or 0x4000008a00000000 Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 271 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0138 User Response 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2.

  • Page 272: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 800107012d01ffff or 0x800107012d01ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 273 CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the water loop is operating, the relevant water tubes are in place and correctly installed, and that the server cover is installed and completely closed. 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information).

  • Page 274: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107013704ffff or 0x800107013704ffff Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 275 Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the water loop is operating, the relevant water tubes are in place and correctly installed, and that the server cover is installed and completely closed. 2.

  • Page 276: Nextscale Nx360 M5 Water-Cooled

    2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 277 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. • 80010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.

  • Page 278: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 800109013703ffff or 0x800109013703ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 279 CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the water loop is operating, the relevant water tubes are in place and correctly installed, and that the server cover is installed and completely closed. 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information).

  • Page 280: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109013707ffff or 0x800109013707ffff Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 281 Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the water loop is operating, the relevant water tubes are in place and correctly installed, and that the server cover is installed and completely closed. 2.

  • Page 282: Nextscale Nx360 M5 Water-Cooled

    2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 283 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. • 80010b01-3702ffff : Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted. (PIB Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted.

  • Page 284: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 80010b013705ffff or 0x80010b013705ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 285 CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure that the water loop is operating, the relevant water tubes are in place and correctly installed, and that the server cover is installed and completely closed. 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information).

  • Page 286: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 287 CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 80030021-0782ffff : Sensor [SensorElementName] has deasserted. (PCIe Dev LK Down) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300210782ffff or 0x800300210782ffff Severity Info Serviceable...

  • Page 288: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 800301120601ffff or 0x800301120601ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 289 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response 1. Replace the power supply with higher rated power. 2. Reduce the total power consumption by removing newly added or unused option like drives or adapters.

  • Page 290: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 8007010d0b07ffff or 0x8007010d0b07ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 291 CIM Information Prefix: PLAT ID: 0520 User Response 1. Check the Lenovo support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting DISK GPT Recovery to Automatic. 3. Replace the corrupt disk.

  • Page 292: Nextscale Nx360 M5 Water-Cooled

    CIM Information Prefix: PLAT ID: 0520 User Response 1. Check the Lenovo support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting DISK GPT Recovery to Automatic. 3. Replace the corrupt disk.
  • Page 293 • 80070128-2e01ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (ME Recovery) This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal. May also be shown as 800701282e01ffff or 0x800701282e01ffff Severity Warning Serviceable...

  • Page 294: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 800702011101ffff or 0x800702011101ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 295 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.

  • Page 296: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702012c01ffff or 0x800702012c01ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 297 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.

  • Page 298: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 800702021502ffff or 0x800702021502ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 299 1. Check the system-event log. 2. Check for an error LED on the system board. 3. Replace any failing device. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

  • Page 300: Nextscale Nx360 M5 Water-Cooled

    3. If the problem remains, contact your service representative. • 8007020f-2582ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (I/O Resources) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 301 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020f2582ffff or 0x8007020f2582ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response...

  • Page 302: Nextscale Nx360 M5 Water-Cooled

    SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check for a server firmware update. 2. Make sure that the installed microprocessors are compatible. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 303 3. Make sure the microprocessor 2 expansion board is installed correctly (see Installing the microprocessor 2 expansion board). 4. (Trained technician only) Replace microprocessor 5. (Trained technician only) Replace microprocessor 2 expansion board. • 8007021b-0302ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state.

  • Page 304: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 800703010302ffff or 0x800703010302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 305 CIM Information Prefix: PLAT ID: 0524 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.

  • Page 306: Nextscale Nx360 M5 Water-Cooled

    4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) • 80070301-1104ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (PCI 4 Temp) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 307 This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. May also be shown as 800703011104ffff or 0x800703011104ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524...

  • Page 308: Nextscale Nx360 M5 Water-Cooled

    CIM Information Prefix: PLAT ID: 0524 User Response None • 8007030d-2b81ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (FDIMM Warranty) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 309 This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. May also be shown as 8007030d2b81ffff or 0x8007030d2b81ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0524...

  • Page 310: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Device was inserted. May also be shown as 800801282101ffff or 0x800801282101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 311 CIM Information Prefix: PLAT ID: 0536 User Response No action; information only. • 800a030d-2b81ffff : Sensor [SensorElementName] has indicated a on-line state. (FDIMM Mode) This message is for the use case when an implementation has detected a Sensor transitioned to on-line. May also be shown as 800a030d2b81ffff or 0x800a030d2b81ffff Severity Info...

  • Page 312: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient. May also be shown as 800b030c2581ffff or 0x800b030c2581ffff Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 313 Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0806 User Response 1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures. 2. Re-enable mirroring in the Setup utility. • 800b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted.

  • Page 314: Nextscale Nx360 M5 Water-Cooled

    • 806f0009-1301ffff : [PowerSupplyElementName] has been turned off. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Disabled. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 315 May also be shown as 806f00091301ffff or 0x806f00091301ffff Severity Info Serviceable Automatically notify support Alert Category System - Power Off SNMP Trap ID CIM Information Prefix: PLAT ID: 0106 User Response No action; information only. • 806f000d-0401ffff : The [StorageVolumeElementName] has been added. (Comput HDD0 Pres) This message is for the use case when an implementation has detected a Drive has been Added.

  • Page 316: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 317 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0406ffff : The [StorageVolumeElementName] has been added. (Comput HDD5 Pres) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info...

  • Page 318: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040affff or 0x806f000d040affff Severity Info Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 319 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040bffff : The [StorageVolumeElementName] has been added. (1U Stg HDD2 Pres) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040bffff or 0x806f000d040bffff Severity Info...

  • Page 320: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040fffff or 0x806f000d040fffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 321 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0410ffff : The [StorageVolumeElementName] has been added. (1U Stg HDD7 Pres) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0410ffff or 0x806f000d0410ffff Severity Info...

  • Page 322: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0414ffff or 0x806f000d0414ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 323 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0415ffff : The [StorageVolumeElementName] has been added. (SDHV Drive 6) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0415ffff or 0x806f000d0415ffff Severity Info...

  • Page 324: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0419ffff or 0x806f000d0419ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 325 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-041affff : The [StorageVolumeElementName] has been added. (SDHV Drive 11) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041affff or 0x806f000d041affff Severity Info...

  • Page 326: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041effff or 0x806f000d041effff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 327 SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-041fffff : The [StorageVolumeElementName] has been added. (SDHV Drive 16) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041fffff or 0x806f000d041fffff Severity Info...

  • Page 328: Nextscale Nx360 M5 Water-Cooled

    Information Center for the appropriate user response. Firmware Error : Sys Boot Status : • 806f000f-220104ff : The System [ComputerSystemElementName]has encountered a motherboard failure. (ABR Status) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 329 This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0795 User Response...

  • Page 330: Nextscale Nx360 M5 Water-Cooled

    5. If the problem remains, (trained service technician) replace the system board. Firmware Error : Sys Boot Status : • 806f000f-22010cff : CPU voltage mismatch detected on [ProcessorElementName]. (ABR Status) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 331 This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage. May also be shown as 806f000f22010cff or 0x806f000f22010cff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0050 User Response...

  • Page 332: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212201ffff or 0x806f00212201ffff Severity Error Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 333 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.

  • Page 334: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f00213001ffff or 0x806f00213001ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 335 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

  • Page 336: Nextscale Nx360 M5 Water-Cooled

    4. Replace the affected adapters. 5. Replace the riser card. 6. (Trained service technicians only) Replace the system board. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 337 • 806f0021-3005ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 5) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00213005ffff or 0x806f00213005ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other...

  • Page 338: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f00282101ffff or 0x806f00282101ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0398 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 339 1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart the server. 2. If the problem remains, (trained technician only) replace the system board. • 806f0107-0301ffff : An Over-Temperature Condition has been detected on [ProcessorElementName].

  • Page 340: Nextscale Nx360 M5 Water-Cooled

    Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0108 User Response No action; information only. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 341 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 342: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 343 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 344: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 345 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 346: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 347 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 348: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 349 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 350: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 351 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 352: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 353 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 354: Nextscale Nx360 M5 Water-Cooled

    1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 355 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.

  • Page 356: Nextscale Nx360 M5 Water-Cooled

    Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 357 • 806f010d-0406ffff : The [StorageVolumeElementName] has been disabled due to a detected fault. (Computer HDD5) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0406ffff or 0x806f010d0406ffff Severity Error Serviceable...

  • Page 358: Nextscale Nx360 M5 Water-Cooled

    Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 359 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.

  • Page 360: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040dffff or 0x806f010d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 361 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.

  • Page 362: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0411ffff or 0x806f010d0411ffff Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 363 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.

  • Page 364: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0415ffff or 0x806f010d0415ffff Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 365 Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.

  • Page 366: Nextscale Nx360 M5 Water-Cooled

    Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 367 • 806f010d-0419ffff : The [StorageVolumeElementName] has been disabled due to a detected fault. (SDHV Drive 10) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0419ffff or 0x806f010d0419ffff Severity Error Serviceable...

  • Page 368: Nextscale Nx360 M5 Water-Cooled

    Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 369 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.

  • Page 370: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d2b81ffff or 0x806f010d2b81ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 371 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.

  • Page 372: Nextscale Nx360 M5 Water-Cooled

    SNMP Trap ID CIM Information Prefix: PLAT ID: 0370 User Response No action; information only. • 806f0125-1001ffff : [ManagedElementName] detected as absent. (PCI Riser 1) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 373 This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251001ffff or 0x806f01251001ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0392 User Response Please ensure the PCI riser 1 has been installed correctly.

  • Page 374: Nextscale Nx360 M5 Water-Cooled

    UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 375 solution, verify that the latest level of code is supported for the cluster solution before you update the code. 2. Run the DSA program. 3. Reseat the adapter. 4. Replace the adapter. 5. (Trained technician only) Replace microprocessor n. (n = microprocessor number) 6.

  • Page 376: Nextscale Nx360 M5 Water-Cooled

    • 806f020d-0402ffff : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. (Computer HDD1) This message is for the use case when an implementation has detected an Array Failure is Predicted. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 377 May also be shown as 806f020d0402ffff or 0x806f020d0402ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2.

  • Page 378: Nextscale Nx360 M5 Water-Cooled

    2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 379 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) •...

  • Page 380: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f020d0409ffff or 0x806f020d0409ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 381 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.

  • Page 382: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040dffff or 0x806f020d040dffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 383 SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.

  • Page 384: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0411ffff or 0x806f020d0411ffff Severity Warning Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 385 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.

  • Page 386: Nextscale Nx360 M5 Water-Cooled

    • 806f020d-0415ffff : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 6) This message is for the use case when an implementation has detected an Array Failure is Predicted. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 387 May also be shown as 806f020d0415ffff or 0x806f020d0415ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2.

  • Page 388: Nextscale Nx360 M5 Water-Cooled

    2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 389 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) •...

  • Page 390: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f020d041cffff or 0x806f020d041cffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 391 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.

  • Page 392: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d2b81ffff or 0x806f020d2b81ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 393 SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.

  • Page 394: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.
  • Page 395 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.

  • Page 396: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.
  • Page 397 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs. 4. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 398: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.
  • Page 399 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.

  • Page 400: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.
  • Page 401 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.

  • Page 402: Nextscale Nx360 M5 Water-Cooled

    1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs. 4. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 403 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.

  • Page 404: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.
  • Page 405 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Manually re-enable all affected DIMMs.

  • Page 406: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0403ffff or 0x806f030d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 407 CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0404ffff : Hot Spare enabled for [ComputerSystemElementName]. (Computer HDD3) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0404ffff or 0x806f030d0404ffff Severity Info...

  • Page 408: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f030d0408ffff or 0x806f030d0408ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 409 User Response No action; information only. • 806f030d-0409ffff : Hot Spare enabled for [ComputerSystemElementName]. (1U Storage HDD0) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0409ffff or 0x806f030d0409ffff Severity Info Serviceable...

  • Page 410: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f030d040dffff or 0x806f030d040dffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 411 No action; information only. • 806f030d-040effff : Hot Spare enabled for [ComputerSystemElementName]. (1U Storage HDD5) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040effff or 0x806f030d040effff Severity Info Serviceable...

  • Page 412: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a System went into Standby mode. May also be shown as 806f03221301ffff or 0x806f03221301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 413 SNMP Trap ID CIM Information Prefix: PLAT ID: 0360 User Response No action; information only. • 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. (IPMI Watchdog) This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred.

  • Page 414: Nextscale Nx360 M5 Water-Cooled

    3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 415 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

  • Page 416: Nextscale Nx360 M5 Water-Cooled

    3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 417 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

  • Page 418: Nextscale Nx360 M5 Water-Cooled

    3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 419 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

  • Page 420: Nextscale Nx360 M5 Water-Cooled

    3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 421 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

  • Page 422: Nextscale Nx360 M5 Water-Cooled

    3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 423 4. Remove both adapters. 5. Replace the PCIe adapters. 6. Replace the riser card. • 806f0507-0301ffff : [ProcessorElementName] has a Configuration Mismatch. (CPU 1) This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05070301ffff or 0x806f05070301ffff Severity Error...

  • Page 424: Nextscale Nx360 M5 Water-Cooled

    • 806f050c-2001ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 425 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 426: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 427 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 428: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 429 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 430: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 431 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 432: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 433 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 434: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 435 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 436: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 437 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 438: Nextscale Nx360 M5 Water-Cooled

    10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 439 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0402ffff : Array [ComputerSystemElementName] is in critical condition. (Computer HDD1) This message is for the use case when an implementation has detected that an Array is Critical.

  • Page 440: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f050d0405ffff or 0x806f050d0405ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 441 Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5.

  • Page 442: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0409ffff or 0x806f050d0409ffff Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 443 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.

  • Page 444: Nextscale Nx360 M5 Water-Cooled

    • 806f050d-040dffff : Array [ComputerSystemElementName] is in critical condition. (1U Storage HDD4) This message is for the use case when an implementation has detected that an Array is Critical. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 445 May also be shown as 806f050d040dffff or 0x806f050d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.

  • Page 446: Nextscale Nx360 M5 Water-Cooled

    1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 447 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. SDHV Drive 1 : • 806f050d-0411ffff : Array [ComputerSystemElementName] is in critical condition. (SDHV Drive 2) This message is for the use case when an implementation has detected that an Array is Critical.

  • Page 448: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0414ffff or 0x806f050d0414ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 449 CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.

  • Page 450: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0418ffff or 0x806f050d0418ffff Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 451 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.

  • Page 452: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d041cffff or 0x806f050d041cffff Severity Error Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 453 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.

  • Page 454: Nextscale Nx360 M5 Water-Cooled

    6. Replace the hard disk drive that is indicated by a lit status LED. • 806f0513-2582ffff : A PCI SERR has occurred on system [ComputerSystemElementName]. (PCIs) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 455 4. Make sure that the adapter is supported. For a list of supported optional devices, see http:// www.Lenovo.com/systems/info/x86servers/serverproven/compat/us/. 5. Remove both adapters. 6. Replace the PCIe adapters.

  • Page 456: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070302ffff or 0x806f06070302ffff Severity Error Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 457 Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0816 User Response 1. Update the latest level of system firmware and device drivers are installed for all adapters and standard devices, such as UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.

  • Page 458: Nextscale Nx360 M5 Water-Cooled

    CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 459 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-0403ffff : Array [ComputerSystemElementName] has failed. (Computer HDD2) This message is for the use case when an implementation has detected that an Array Failed.

  • Page 460: Nextscale Nx360 M5 Water-Cooled

    CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 461 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-0407ffff : Array [ComputerSystemElementName] has failed. (Computer HDD6) This message is for the use case when an implementation has detected that an Array Failed.

  • Page 462: Nextscale Nx360 M5 Water-Cooled

    CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 463 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-040bffff : Array [ComputerSystemElementName] has failed. (1U Storage HDD2) This message is for the use case when an implementation has detected that an Array Failed.

  • Page 464: Nextscale Nx360 M5 Water-Cooled

    CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 465 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-040fffff : Array [ComputerSystemElementName] has failed. (1U Storage HDD6) This message is for the use case when an implementation has detected that an Array Failed.

  • Page 466: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f060d0412ffff or 0x806f060d0412ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 467 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. •...

  • Page 468: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f060d0416ffff or 0x806f060d0416ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 469 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. •...

  • Page 470: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f060d041affff or 0x806f060d041affff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 471 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. •...

  • Page 472: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f060d041effff or 0x806f060d041effff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 473 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. •...

  • Page 474: Nextscale Nx360 M5 Water-Cooled

    Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-2004ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 475 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2004ffff or 0x806f070c2004ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response...

  • Page 476: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2008ffff or 0x806f070c2008ffff Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 477 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-2009ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

  • Page 478: Nextscale Nx360 M5 Water-Cooled

    SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 479 • 806f070c-200dffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200dffff or 0x806f070c200dffff Severity Error Serviceable...

  • Page 480: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2581ffff or 0x806f070c2581ffff Severity Error Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 481 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. One of the DIMMs : •...

  • Page 482: Nextscale Nx360 M5 Water-Cooled

    CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0405ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Computer HDD4) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 483 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response...

  • Page 484: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0409ffff or 0x806f070d0409ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 485 CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040affff : Rebuild in progress for Array in system [ComputerSystemElementName]. (1U Storage HDD1) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.

  • Page 486: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040effff or 0x806f070d040effff Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 487 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040fffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (1U Storage HDD6) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.

  • Page 488: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f070d0412ffff or 0x806f070d0412ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 489 No action; information only. • 806f070d-0413ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (SDHV Drive 4) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0413ffff or 0x806f070d0413ffff Severity Info Serviceable...

  • Page 490: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0417ffff or 0x806f070d0417ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 491 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0418ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (SDHV Drive 9) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.

  • Page 492: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041cffff or 0x806f070d041cffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 493 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-041dffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (SDHV Drive 14) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.

  • Page 494: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f072b2101ffff or 0x806f072b2101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0450 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 495 User Response No action; information only. IMM Recovery : • 806f072b-2201ffff : A successful software or firmware change was detected on system [ComputerSystemElementName]. (Bkup Auto Update) This message is for the use case when an implementation has detected a Successful Software or Firmware Change.

  • Page 496: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 806f08132581ffff or 0x806f08132581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 497 User Response 1. Check the system-event log. 2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a microprocessor and heat sink). 3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.

  • Page 498: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2001ffff or 0x806f090c2001ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 499 SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 2) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning...

  • Page 500: Nextscale Nx360 M5 Water-Cooled

    • 806f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 6) This message is for the use case when an implementation has detected Memory has been Throttled. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 501 May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) •...

  • Page 502: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200affff or 0x806f090c200affff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 503 CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 11) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200bffff or 0x806f090c200bffff Severity Warning...

  • Page 504: Nextscale Nx360 M5 Water-Cooled

    Throttled. (DIMM 15) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200fffff or 0x806f090c200fffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 505 Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.

  • Page 506: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2001ffff or 0x806f0a0c2001ffff Severity Error Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 507 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.

  • Page 508: Nextscale Nx360 M5 Water-Cooled

    2. Make sure that ambient temperature is within the specifications. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 509 3. If a fan has failed, complete the action for a fan failure. 4. Replace DIMM n. (n = DIMM number) • 806f0a0c-2005ffff : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected.

  • Page 510: Nextscale Nx360 M5 Water-Cooled

    Memory that has been Detected. May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 511 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.

  • Page 512: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 513 Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.

  • Page 514: Nextscale Nx360 M5 Water-Cooled

    2. Make sure that ambient temperature is within the specifications. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 515 3. If a fan has failed, complete the action for a fan failure. 4. Replace DIMM n. (n = DIMM number) • 806f0a0c-2010ffff : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected.

  • Page 516: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102020701ffff or 0x810102020701ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 517 Severity Info Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. SysBrd 12V : SysBrd 3.3V : SysBrd 5V : • 81010701-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted.

  • Page 518: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 810107013703ffff or 0x810107013703ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 519 User Response No action; information only. • 81010701-3704ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (PCI Riser 1 Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107013704ffff or 0x810107013704ffff Severity Info...

  • Page 520: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109012d01ffff or 0x810109012d01ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 521 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.

  • Page 522: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109013705ffff or 0x810109013705ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 523 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-3706ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (GPU Outlet Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.

  • Page 524: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 81010b012d01ffff or 0x81010b012d01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 525 User Response No action; information only. • 81010b01-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b013701ffff or 0x81010b013701ffff Severity Info...

  • Page 526: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b013705ffff or 0x81010b013705ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 527 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-3706ffff : Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. (GPU Outlet Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.

  • Page 528: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 810300210782ffff or 0x810300210782ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 529 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response No action; information only. • 8103010c-2581ffff : Sensor [SensorElementName] has deasserted. (Non-Auth DIMMs) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 8103010c2581ffff or 0x8103010c2581ffff Severity Info...

  • Page 530: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Sensor limit is no longer exceeded. May also be shown as 8105010d2b81ffff or 0x8105010d2b81ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 531 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0513 User Response No action; information only. • 8107010d-0b01ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (RAID #1 Volume) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.

  • Page 532: Nextscale Nx360 M5 Water-Cooled

    Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 533 • 8107010f-2582ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (I/O Resources) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Severity Info Serviceable...

  • Page 534: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702011101ffff or 0x810702011101ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 535 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070201-1102ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PCI 2 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.

  • Page 536: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702020701ffff or 0x810702020701ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 537 Severity Info Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070202-1501ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PIB Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.

  • Page 538: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 8107020d0b07ffff or 0x8107020d0b07ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 539 User Response No action; information only. • 8107020d-2b81ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (FDIMM Warranty) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.

  • Page 540: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702190701ffff or 0x810702190701ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 541 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 8107021b-0301ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (CPU 1 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.

  • Page 542: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted. May also be shown as 810703010302ffff or 0x810703010302ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 543 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. CPU2 VR OverTemp : • 81070301-1101ffff : Sensor [SensorElementName] has deasserted the transition to non- recoverable from a less severe state.

  • Page 544: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 810703011104ffff or 0x810703011104ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 545 User Response No action; information only. • 81070301-2c01ffff : Sensor [SensorElementName] has deasserted the transition to non- recoverable from a less severe state. (Exlom Temp) This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted.

  • Page 546: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010c2581ffff or 0x810b010c2581ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 547 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0803 User Response No action; information only. • 810b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources.

  • Page 548: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Power Unit that has been Enabled. May also be shown as 816f00091301ffff or 0x816f00091301ffff Severity Info Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 549 Serviceable Automatically notify support Alert Category System - Power On SNMP Trap ID CIM Information Prefix: PLAT ID: 0107 User Response No action; information only. • 816f000d-0401ffff : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Comput HDD0 Pres) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0401ffff or 0x816f000d0401ffff Severity Error...

  • Page 550: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0404ffff or 0x816f000d0404ffff Severity Error Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 551 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.

  • Page 552: Nextscale Nx360 M5 Water-Cooled

    3. Check the SAS cable. 4. Replace the hard disk drive. • 816f000d-0408ffff : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Comput HDD7 Pres) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 553 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0408ffff or 0x816f000d0408ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response...

  • Page 554: Nextscale Nx360 M5 Water-Cooled

    Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 555 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4. Replace the hard disk drive. • 816f000d-040cffff : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (1U Stg HDD3 Pres) This message is for the use case when an implementation has detected a Drive has been Removed.

  • Page 556: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040fffff or 0x816f000d040fffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 557 CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level.

  • Page 558: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0413ffff or 0x816f000d0413ffff Severity Error Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 559 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2.

  • Page 560: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0417ffff or 0x816f000d0417ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 561 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.

  • Page 562: Nextscale Nx360 M5 Water-Cooled

    2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 563 4. Replace the hard disk drive. • 816f000d-041bffff : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (SDHV Drive 12) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041bffff or 0x816f000d041bffff Severity Error Serviceable...

  • Page 564: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f000d041effff or 0x816f000d041effff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 565 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3.

  • Page 566: Nextscale Nx360 M5 Water-Cooled

    Prefix: PLAT ID: 0331 User Response No action; information only. • 816f0021-2582ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (All PCI Error) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 567 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331...

  • Page 568: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213003ffff or 0x816f00213003ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 569 CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. • 816f0021-3004ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (PCI 4) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed.

  • Page 570: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 571 Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0037 User Response No action; information only. • 816f0107-0302ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 2) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor.

  • Page 572: Nextscale Nx360 M5 Water-Cooled

    Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 573 • 816f010c-2003ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2003ffff or 0x816f010c2003ffff Severity Info Serviceable Automatically notify support...

  • Page 574: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2007ffff or 0x816f010c2007ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 575 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2008ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.

  • Page 576: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200cffff or 0x816f010c200cffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 577 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200dffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.

  • Page 578: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f010c2010ffff or 0x816f010c2010ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 579 User Response No action; information only. • 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable...

  • Page 580: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 581 User Response No action; information only. • 816f010d-0405ffff : The [StorageVolumeElementName] has been enabled. (Computer HDD4) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0405ffff or 0x816f010d0405ffff Severity Info Serviceable...

  • Page 582: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f010d0409ffff or 0x816f010d0409ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 583 No action; information only. • 816f010d-040affff : The [StorageVolumeElementName] has been enabled. (1U Storage HDD1) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040affff or 0x816f010d040affff Severity Info Serviceable Automatically notify support...

  • Page 584: Nextscale Nx360 M5 Water-Cooled

    Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 585 • 816f010d-040fffff : The [StorageVolumeElementName] has been enabled. (1U Storage HDD6) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040fffff or 0x816f010d040fffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...

  • Page 586: Nextscale Nx360 M5 Water-Cooled

    • 816f010d-0414ffff : The [StorageVolumeElementName] has been enabled. (SDHV Drive 5) This message is for the use case when an implementation has detected a Drive was Enabled. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 587 May also be shown as 816f010d0414ffff or 0x816f010d0414ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0415ffff : The [StorageVolumeElementName] has been enabled. (SDHV Drive 6) This message is for the use case when an implementation has detected a Drive was Enabled.

  • Page 588: Nextscale Nx360 M5 Water-Cooled

    • 816f010d-0419ffff : The [StorageVolumeElementName] has been enabled. (SDHV Drive 10) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0419ffff or 0x816f010d0419ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 589 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-041affff : The [StorageVolumeElementName] has been enabled. (SDHV Drive 11) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041affff or 0x816f010d041affff Severity Info...

  • Page 590: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041effff or 0x816f010d041effff Severity Info Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 591 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-041fffff : The [StorageVolumeElementName] has been enabled. (SDHV Drive 16) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041fffff or 0x816f010d041fffff Severity Info...

  • Page 592: Nextscale Nx360 M5 Water-Cooled

    3. (Trained technician only) Replace the system board (see Removing the system board and Replacing the system board). (n = microprocessor number) • 816f0113-0302ffff : Bus [SensorElementName] has recovered from a bus timeout. (CPU 2 PECI) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 593 This message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout. May also be shown as 816f01130302ffff or 0x816f01130302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0225...

  • Page 594: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01252c01ffff or 0x816f01252c01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 595 SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. • 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/ BIST condition.

  • Page 596: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 597 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0403ffff : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. (Computer HDD2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.

  • Page 598: Nextscale Nx360 M5 Water-Cooled

    Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 599 • 816f020d-0407ffff : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. (Computer HDD6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0407ffff or 0x816f020d0407ffff Severity Info Serviceable...

  • Page 600: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040bffff or 0x816f020d040bffff Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 601 System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040cffff : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. (1U Storage HDD3) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.

  • Page 602: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0410ffff or 0x816f020d0410ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 603 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. SDHV Drive 1 : • 816f020d-0411ffff : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].

  • Page 604: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f020d0414ffff or 0x816f020d0414ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 605 User Response No action; information only. • 816f020d-0415ffff : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0415ffff or 0x816f020d0415ffff Severity Info...

  • Page 606: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0419ffff or 0x816f020d0419ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 607 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-041affff : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 11) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.

  • Page 608: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d041effff or 0x816f020d041effff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 609 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-041fffff : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 16) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.

  • Page 610: Nextscale Nx360 M5 Water-Cooled

    Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 611 • 816f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 3) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity Info Serviceable Automatically notify support...

  • Page 612: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2007ffff or 0x816f030c2007ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 613 Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2008ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 8) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2008ffff or 0x816f030c2008ffff Severity Info...

  • Page 614: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200cffff or 0x816f030c200cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 615 SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-200dffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 13) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info...

  • Page 616: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 617 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. One of the DIMMs : • 816f030d-0401ffff : Hot spare disabled for [ComputerSystemElementName]. (Computer HDD0) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0401ffff or 0x816f030d0401ffff Severity Info...

  • Page 618: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0405ffff or 0x816f030d0405ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 619 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0406ffff : Hot spare disabled for [ComputerSystemElementName]. (Computer HDD5) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0406ffff or 0x816f030d0406ffff Severity Info...

  • Page 620: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040affff or 0x816f030d040affff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 621 SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-040bffff : Hot spare disabled for [ComputerSystemElementName]. (1U Storage HDD2) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040bffff or 0x816f030d040bffff Severity Info...

  • Page 622: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040fffff or 0x816f030d040fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 623 CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0410ffff : Hot spare disabled for [ComputerSystemElementName]. (1U Storage HDD7) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0410ffff or 0x816f030d0410ffff Severity Info...

  • Page 624: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 625 SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2004ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info...

  • Page 626: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 627 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2009ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2009ffff or 0x816f040c2009ffff Severity Info...

  • Page 628: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200dffff or 0x816f040c200dffff Severity Info Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 629 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-200effff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200effff or 0x816f040c200effff Severity Info...

  • Page 630: Nextscale Nx360 M5 Water-Cooled

    [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a PCI PERR recovered. May also be shown as 816f04132582ffff or 0x816f04132582ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 631 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0233 User Response No action; information only. • 816f0507-0301ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch. (CPU This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch.

  • Page 632: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f05081501ffff or 0x816f05081501ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0099 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 633 No action; information only. • 816f050c-2001ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Severity Info Serviceable...

  • Page 634: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2005ffff or 0x816f050c2005ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 635 Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-2006ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.

  • Page 636: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200affff or 0x816f050c200affff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 637 Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-200bffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.

  • Page 638: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 639 User Response No action; information only. • 816f050c-200fffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200fffff or 0x816f050c200fffff Severity Info...

  • Page 640: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0402ffff or 0x816f050d0402ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 641 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0403ffff : Critical Array [ComputerSystemElementName] has deasserted. (Computer HDD2) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.

  • Page 642: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0407ffff or 0x816f050d0407ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 643 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0408ffff : Critical Array [ComputerSystemElementName] has deasserted. (Computer HDD7) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.

  • Page 644: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 645 User Response No action; information only. • 816f050d-040cffff : Critical Array [ComputerSystemElementName] has deasserted. (1U Storage HDD3) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040cffff or 0x816f050d040cffff Severity Info Serviceable...

  • Page 646: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0410ffff or 0x816f050d0410ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 647 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. SDHV Drive 1 : • 816f050d-0411ffff : Critical Array [ComputerSystemElementName] has deasserted. (SDHV Drive 2) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.

  • Page 648: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0415ffff or 0x816f050d0415ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 649 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0416ffff : Critical Array [ComputerSystemElementName] has deasserted. (SDHV Drive 7) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.

  • Page 650: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d041affff or 0x816f050d041affff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 651 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-041bffff : Critical Array [ComputerSystemElementName] has deasserted. (SDHV Drive 12) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.

  • Page 652: Nextscale Nx360 M5 Water-Cooled

    SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-041fffff : Critical Array [ComputerSystemElementName] has deasserted. (SDHV Drive 16) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 653 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d041fffff or 0x816f050d041fffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...

  • Page 654: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f060d0401ffff or 0x816f060d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 655 Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0402ffff : Array in system [ComputerSystemElementName] has been restored. (Computer HDD1) This message is for the use case when an implementation has detected that a Failed Array has been Restored.

  • Page 656: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 657 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Computer HDD6) This message is for the use case when an implementation has detected that a Failed Array has been Restored.

  • Page 658: Nextscale Nx360 M5 Water-Cooled

    CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040bffff : Array in system [ComputerSystemElementName] has been restored. (1U Storage HDD2) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 659 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040bffff or 0x816f060d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177...

  • Page 660: Nextscale Nx360 M5 Water-Cooled

    Restored. May also be shown as 816f060d040fffff or 0x816f060d040fffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 661 CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0410ffff : Array in system [ComputerSystemElementName] has been restored. (1U Storage HDD7) This message is for the use case when an implementation has detected that a Failed Array has been Restored.

  • Page 662: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0414ffff or 0x816f060d0414ffff Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 663 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0415ffff : Array in system [ComputerSystemElementName] has been restored. (SDHV Drive 6) This message is for the use case when an implementation has detected that a Failed Array has been Restored.

  • Page 664: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f060d0418ffff or 0x816f060d0418ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 665 No action; information only. • 816f060d-0419ffff : Array in system [ComputerSystemElementName] has been restored. (SDHV Drive 10) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0419ffff or 0x816f060d0419ffff Severity Info Serviceable...

  • Page 666: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d041dffff or 0x816f060d041dffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 667 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-041effff : Array in system [ComputerSystemElementName] has been restored. (SDHV Drive 15) This message is for the use case when an implementation has detected that a Failed Array has been Restored.

  • Page 668: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2003ffff or 0x816f070c2003ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 669 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2004ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 4) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.

  • Page 670: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f070c2007ffff or 0x816f070c2007ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 671 User Response No action; information only. • 816f070c-2008ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 8) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2008ffff or 0x816f070c2008ffff Severity Info Serviceable...

  • Page 672: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200cffff or 0x816f070c200cffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 673 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-200dffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 13) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.

  • Page 674: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2581ffff or 0x816f070c2581ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 675 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. One of the DIMMs : • 816f070d-0401ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Computer HDD0) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.

  • Page 676: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 677 User Response No action; information only. • 816f070d-0405ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Computer HDD4) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable...

  • Page 678: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 679 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-040affff : Rebuild completed for Array in system [ComputerSystemElementName]. (1U Storage HDD1) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.

  • Page 680: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040effff or 0x816f070d040effff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 681 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-040fffff : Rebuild completed for Array in system [ComputerSystemElementName]. (1U Storage HDD6) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.

  • Page 682: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f070d0412ffff or 0x816f070d0412ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 683 User Response No action; information only. • 816f070d-0413ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (SDHV Drive 4) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0413ffff or 0x816f070d0413ffff Severity Info Serviceable...

  • Page 684: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0417ffff or 0x816f070d0417ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 685 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0418ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (SDHV Drive 9) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.

  • Page 686: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d041cffff or 0x816f070d041cffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 687 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-041dffff : Rebuild completed for Array in system [ComputerSystemElementName]. (SDHV Drive 14) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.

  • Page 688: Nextscale Nx360 M5 Water-Cooled

    Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action; information only. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 689 • 816f0807-0302ffff : [ProcessorElementName] has been Enabled. (CPU 2) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...

  • Page 690: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 691 User Response No action; information only. • 816f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 1) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2001ffff or 0x816f090c2001ffff Severity Info Serviceable...

  • Page 692: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2005ffff or 0x816f090c2005ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 693 CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 6) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2006ffff or 0x816f090c2006ffff Severity Info...

  • Page 694: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200affff or 0x816f090c200affff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 695 SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 11) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200bffff or 0x816f090c200bffff Severity Info...

  • Page 696: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200fffff or 0x816f090c200fffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 697 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 16) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2010ffff or 0x816f090c2010ffff Severity Info...

  • Page 698: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 699 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-2003ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.

  • Page 700: Nextscale Nx360 M5 Water-Cooled

    May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 701 User Response No action; information only. • 816f0a0c-2007ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2007ffff or 0x816f0a0c2007ffff Severity Info...

  • Page 702: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200bffff or 0x816f0a0c200bffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 703 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-200cffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.

  • Page 704: Nextscale Nx360 M5 Water-Cooled

    This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2010ffff or 0x816f0a0c2010ffff Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 705 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a13-0301ffff : Bus [SensorElementName] has recovered from a Fatal Bus Error. (CPU 1 PECI) This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error.

  • Page 706: Nextscale Nx360 M5 Water-Cooled

    2. If the problem persists and there is no other CPU with the same error indication, replace the system board. 3. (Trained technician only) Replace the system board (see Removing the system board and Replacing the system board). (n = microprocessor number) Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 707: Appendix B. Uefi/Post Diagnostic Codes

    Perform the steps in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo Support. Booting server to F1 setup menu In additional to the normal process in booting the server to the F1 setup menu (pressing F1 when <F1...

  • Page 708: List Of Uefi Events

    2. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 3. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 4. (Trained Service technician only) Replace the Processor. Inspect Processor socket and replace the system board first if socket is damaged •...
  • Page 709 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. (Trained technician only)Replace the system board •...

  • Page 710: Nextscale Nx360 M5 Water-Cooled

    2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. (Trained technician only)Replace the system board • I.18010 [I.18010] Explanation: A processor stepping mismatch has been detected for one or more processor packages.
  • Page 711 special utility software so that adapter firmware can be upgraded. Gen1/Gen2 settings can be configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility. 4. Replace the adapter. • I.3808004 [I.3808004] Explanation: The IMM System Event log (SEL) is full.

  • Page 712: Nextscale Nx360 M5 Water-Cooled

    Info User Response Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  • Page 713 Explanation: CATERR(IERR) has asserted on processor %. Processor CATERR(IERR) has asserted Severity Error User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. Appendix B. UEFI/POST diagnostic codes...

  • Page 714: Nextscale Nx360 M5 Water-Cooled

    Error User Response Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.
  • Page 715 Error User Response Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. (Trained service technician only) Replace the system board.

  • Page 716: Nextscale Nx360 M5 Water-Cooled

    Detected, System halted Severity Error User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. Replace the system board. • S.3050007 [S.3050007] Explanation: A firmware fault has been detected in the UEFI image.
  • Page 717 Error User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. Replace the system board. • S.3070007 [S.3070007] Explanation: A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault...

  • Page 718: Nextscale Nx360 M5 Water-Cooled

    User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
  • Page 719 If problem follows a moved DIMM to a different memory channel, replace that DIMM. 5. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.

  • Page 720: Nextscale Nx360 M5 Water-Cooled

    1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 721 1. If the processor or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.

  • Page 722: Nextscale Nx360 M5 Water-Cooled

    3. Replace the system board. • W.305800E [W.305800E] Explanation: DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver. DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 723 2. Use the CMM to remove auxilliary power from the compute node. This will reboot the compute node. 3. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Update the UEFI Firmware.

  • Page 724: Nextscale Nx360 M5 Water-Cooled

    3. Use CMM to remove auxilliary power from the compute node. This will reboot the compute node. 4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 5. Update the IMM Firmware.
  • Page 725 DIMM. (Note: The event Log might contain a recent 580A4 event denoting detected change in DIMM population that could be related to this problem.) 2. Check the Lenovo support site for an applicable firmware update that applies to this memory error. The release notes will list the known problems the update addresses.

  • Page 726: Nextscale Nx360 M5 Water-Cooled

    • W.68002 [W.68002] Explanation: A CMOS battery error has been detected CMOS Battery Fault Severity Error User Response Complete the following steps: Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 727 1. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 3. Replace the CMOS battery.

  • Page 728: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 729: Appendix C. Dsa Diagnostic Test Results

    • 405-000-000 : BRCM:TestControlRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable...

  • Page 730: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 731 – Lenovo Support website – Latest level of DSA • 405-006-000 : BRCM:TestLoopbackPhysical Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-007-000 : BRCM:TestLEDs Test Passed The test passed.

  • Page 732: Nextscale Nx360 M5 Water-Cooled

    Related links – Lenovo Support website – Latest level of DSA • 405-804-000 : BRCM:TestInterrupt Test Aborted The interrupt test was canceled. Recoverable Severity Warning Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 733 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-805-000 : BRCM:TestLoopbackMAC Test Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...

  • Page 734: Nextscale Nx360 M5 Water-Cooled

    Related links – Lenovo Support website – Latest level of DSA • 405-902-000 : BRCM:TestEEPROM Test Failed A failure was detected while testing non-volatile RAM. Recoverable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 735 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory.

  • Page 736: Nextscale Nx360 M5 Water-Cooled

    A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 737: Dsa Brocade Test Results

    3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs.

  • Page 738: Nextscale Nx360 M5 Water-Cooled

    The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 739 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-005-000 : Brocade:SerdesEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website –...

  • Page 740: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 218-803-000 : Brocade:PCILoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 741 Related links – Lenovo Support website – Latest level of DSA • 218-804-000 : Brocade:ExternalEthLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-805-000 : Brocade:SerdesEthLoopbackTest Aborted The test was canceled.

  • Page 742: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 218-902-000 : Brocade:SerdesLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 743 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 218-903-000 : Brocade:PCILoopbackTest Failed A failure was detected during the Loopback test.

  • Page 744: Nextscale Nx360 M5 Water-Cooled

    Automatically notify support User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 745: Dsa Checkpoint Panel Test Results

    4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test. Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test.

  • Page 746: Dsa Cpu Stress Test Results

    • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 747 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 089-802-000 : CPU Stress Test Aborted CPU Stress Test Aborted. System resource unavailability error.

  • Page 748: Nextscale Nx360 M5 Water-Cooled

    – Latest level of DSA • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 749: Dsa Emulex Adapter Test Results

    7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA Emulex adapter test results The following messages can result when you run the Emulex adapter test.

  • Page 750: Nextscale Nx360 M5 Water-Cooled

    Related links – Lenovo Support website – Latest level of DSA • 516-802-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Aborted Verification of status LEDs was canceled. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 751 Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 516-900-000 : ELXUCNA: NIC MAC LoopBackTest Failed A failure was detected during the loopback test at the MAC layer. Recoverable Severity...

  • Page 752: Dsa Exa Port Ping Test Results

    The following messages can result when you run the DSA EXA port ping test. • 401-000-000 : EXA Port Ping Test Passed EXA Port Ping Test Passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 753 Related links – Lenovo Support website – Latest level of DSA • 401-801-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Unable to get device base address. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 754: Dsa Hard Drive Test Results

    Related links – Lenovo Support website – Latest level of DSA • 217-800-000 : HDD Test Aborted HDD Test Aborted. The test was canceled. Recoverable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 755: Dsa Intel Network Test Results

    3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure.

  • Page 756: Nextscale Nx360 M5 Water-Cooled

    Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-003-000 : IANet:Interrupts Test Passed The test passed. Recoverable Severity Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 757 Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...

  • Page 758: Nextscale Nx360 M5 Water-Cooled

    Related links – Lenovo Support website – Latest level of DSA • 406-900-000 : IANet:Registers Test Failed A failure was detected during the Registers test. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 759 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 406-901-000 : IANet:EEPROM Test Failed A failure was detected during the EEPROM test.

  • Page 760: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 406-904-000 : IANet:Loopback Test Failed A failure was detected during the Loopback test. Recoverable Severity Error Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 761: Dsa Lsi Hard Drive Test Results

    4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test.

  • Page 762: Dsa Mellanox Adapter Test Results

    The following messages can result when you run the DSA Mellanox adapter test. • 408-000-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Passed Port Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 763 • 408-001-000 : MLNX:MLNX_DiagnosticTestIBPort Test Passed Port Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable...

  • Page 764: Dsa Memory Isolation Test Results

    The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 765 Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website –...

  • Page 766: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 201-811-001 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 767 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-811-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_".

  • Page 768: Nextscale Nx360 M5 Water-Cooled

    1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 769 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-812-002 : Standalone Memory Test Aborted Memory test is not supported for this system.

  • Page 770: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 201-813-002 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 771 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-813-003 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU.

  • Page 772: Nextscale Nx360 M5 Water-Cooled

    – Latest level of DSA • 201-814-002 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 773 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU.

  • Page 774: Nextscale Nx360 M5 Water-Cooled

    3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 775 – Lenovo Support website – Latest level of DSA • 201-815-003 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.

  • Page 776: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 201-816-003 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection. Recoverable Severity Warning Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 777 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-818-000 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_".

  • Page 778: Nextscale Nx360 M5 Water-Cooled

    1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 779 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-819-000 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory.

  • Page 780: Nextscale Nx360 M5 Water-Cooled

    Related links – Lenovo Support website – Latest level of DSA • 201-820-000 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 781 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-820-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes.

  • Page 782: Nextscale Nx360 M5 Water-Cooled

    • 201-821-000 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 783 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers.

  • Page 784: Nextscale Nx360 M5 Water-Cooled

    3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 785 – Lenovo Support website – Latest level of DSA • 201-822-001 : Standalone Memory Test Aborted Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.

  • Page 786: Nextscale Nx360 M5 Water-Cooled

    • 201-824-001 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test. Recoverable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 787 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-824-002 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test.

  • Page 788: Nextscale Nx360 M5 Water-Cooled

    • 201-826-001 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 789 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-826-002 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

  • Page 790: Nextscale Nx360 M5 Water-Cooled

    3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 791 – Lenovo Support website – Latest level of DSA • 201-827-002 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 792: Nextscale Nx360 M5 Water-Cooled

    – Latest level of DSA • 201-844-002 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Recoverable Severity Warning Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 793 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers.

  • Page 794: Nextscale Nx360 M5 Water-Cooled

    1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 795 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-845-003 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers.

  • Page 796: Nextscale Nx360 M5 Water-Cooled

    4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-859-003 : Standalone Memory Test Aborted INVALID XSECSRAT type. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 797 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-860-000 : Standalone Memory Test Aborted No OEM0 type 1 found.

  • Page 798: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 201-860-003 : Standalone Memory Test Aborted No OEM0 type 1 found. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 799 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-861-000 : Standalone Memory Test Aborted No SRAT type 1 found.

  • Page 800: Nextscale Nx360 M5 Water-Cooled

    3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 801 – Lenovo Support website – Latest level of DSA • 201-862-000 : Standalone Memory Test Aborted No OEM1 structure found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.

  • Page 802: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 201-863-000 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Recoverable Severity Warning Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 803 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure.

  • Page 804: Nextscale Nx360 M5 Water-Cooled

    1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 805 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-864-001 : Standalone Memory Test Aborted No GAS located in OEM1.

  • Page 806: Nextscale Nx360 M5 Water-Cooled

    4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-865-001 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 807 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-865-002 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure.

  • Page 808: Nextscale Nx360 M5 Water-Cooled

    – Latest level of DSA • 201-866-001 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 809 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-866-002 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function.

  • Page 810: Nextscale Nx360 M5 Water-Cooled

    3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 811 – Lenovo Support website – Latest level of DSA • 201-867-002 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.

  • Page 812: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 201-868-002 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Recoverable Severity Warning Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 813 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small.

  • Page 814: Nextscale Nx360 M5 Water-Cooled

    1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 815 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-869-003 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function.

  • Page 816: Nextscale Nx360 M5 Water-Cooled

    4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-870-003 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 817 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-871-000 : Standalone Memory Test Aborted Data Mis-compare encountered.

  • Page 818: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 201-871-003 : Standalone Memory Test Aborted Data Mis-compare encountered. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 819 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-877-000 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

  • Page 820: Nextscale Nx360 M5 Water-Cooled

    3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 821 – Lenovo Support website – Latest level of DSA • 201-878-000 : Standalone Memory Test Aborted Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 822: Nextscale Nx360 M5 Water-Cooled

    – Latest level of DSA • 201-885-000 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Recoverable Severity Warning Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 823 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache.

  • Page 824: Nextscale Nx360 M5 Water-Cooled

    1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 825 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-886-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes.

  • Page 826: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 201-899-001 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 827 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-899-002 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...

  • Page 828: Nextscale Nx360 M5 Water-Cooled

    Related links – Lenovo Support website – Latest level of DSA • 201-901-002 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Severity Error Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 829: Dsa Memory Stress Test Results

    7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 201-901-003 : Standalone Memory Test Failed Memory Diagnostics Test Failed.

  • Page 830: Test Results For The Dsa Memory Stress Test

    – Latest level of DSA • 202-802-000 : MemStr Test Aborted Memory size is insufficient to run the test. At least 1 GB is required. Recoverable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 831 Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 202-803-000 : MemStr Test Aborted User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...

  • Page 832: Dsa Nvidia Gpu Test Results

    The following messages can result when you run the DSA Nvidia GPU test. • 409-000-000 : NVIDIA User Diagnostic Test Passed NVIDIA User Diagnostic test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 833 Related links – Lenovo Support website – Latest level of DSA • 409-003-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Passed Nvidia GPU Bandwidth test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...

  • Page 834: Nextscale Nx360 M5 Water-Cooled

    – Lenovo Support website – Latest level of DSA • 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted Nvidia GPU Query test was canceled. Recoverable Severity Warning Serviceable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 835 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...

  • Page 836: Nextscale Nx360 M5 Water-Cooled

    – Latest level of DSA • 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed Nvidia GPU Query Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 837 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed Nvidia GPU Matrix Test Failed.

  • Page 838: Dsa Optical Drive Test Results

    Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Make sure that the DSA Diagnostic code is at the latest level. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 839 DSA Diagnostic Event Log within the Firmware/VPD section for this component. 6. Run the test again. Related links – Lenovo Support website – Latest level of DSA • 215-802-000 : Optical Drive Test Aborted Optical Drive Test Aborted. A read error was encountered.

  • Page 840: Nextscale Nx360 M5 Water-Cooled

    Complete the following steps: 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 841 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 215-902-000 : Optical Drive Test Failed Optical Drive Test Failed. Read miscompare.

  • Page 842: Dsa System Management Test Results

    Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 843 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-802-001 : IMM I2C Test Aborted Test cannot be completed for unknown reason. Recoverable Severity Warning...

  • Page 844: Nextscale Nx360 M5 Water-Cooled

    1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 845 Related links – Lenovo Support website – Latest level of DSA • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.

  • Page 846: Nextscale Nx360 M5 Water-Cooled

    1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 847 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-813-001 : IMM I2C Test Aborted Cannot return number of requested data bytes.

  • Page 848: Nextscale Nx360 M5 Water-Cooled

    2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-817-001 : IMM I2C Test Aborted Command response could not be provided. Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 849 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-818-001 : IMM I2C Test Aborted Cannot execute duplicated request.

  • Page 850: Nextscale Nx360 M5 Water-Cooled

    2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-822-001 : IMM I2C Test Aborted Destination unavailable. Recoverable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 851 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-823-001 : IMM I2C Test Aborted Cannot execute command.

  • Page 852: Nextscale Nx360 M5 Water-Cooled

    4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 166-905-001 : IMM I2C Test Failed Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 853: Dsa Tape Drive Test Results

    4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA tape drive test results The following messages can result when you run the tape drive test.

  • Page 854: Nextscale Nx360 M5 Water-Cooled

    Related links – Lenovo Support website – Latest level of DSA • 264-903-000 : Tape Test Failed Tape Test Failed. Media is not detected. Recoverable Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 855 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-904-000 : Tape Test Failed Tape Test Failed. Drive hardware error.

  • Page 856: Nextscale Nx360 M5 Water-Cooled

    8. Run the test again. 9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 857 – Lenovo Support website – Latest level of DSA • 264-907-000 : Tape Test Failed An error was found in the block address somewhere. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media.

  • Page 858: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 859: Appendix D. Getting Help And Technical Assistance

    Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.

  • Page 860: Using The Documentation

    • Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. To create a personalized support web page, go to http://www.ibm.com/support/ mynotifications. From this personalized page, you can subscribe to weekly email notifications about new technical documents, search for information and downloads, and access various administrative services.

  • Page 861: Hardware Service And Support

    IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.

  • Page 862: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 863: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 864: Trademarks

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/ recycling.

  • Page 865: Particulate Contamination

    If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 866: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

  • Page 867: Germany Class A Statement

    Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

  • Page 868: Japanese Electromagnetic Compatibility

    This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 869: Taiwan Class A Compliance Statement

    Taiwan Class A compliance statement Appendix E. Notices...

  • Page 870: Taiwan Bsmi Rohs Declaration

    Taiwan BSMI RoHS declaration Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...

  • Page 871: Index

    Lenovo Electronic Service Agent diagnostic codes and messages call home tools POST/UEFI Canada Class A electronic emission statement diagnostics caution statements program overview chassis management module...

  • Page 872: Nextscale Nx360 M5 Water-Cooled

    IMM2 event logs, methods for viewing IMM2 heartbeat events, Integrated Management Module 2.1 (IMM2.1) expansion bays IMM2.1 host name IMM2.1 web interface Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 873 IP address for the IMM2.1 specifications IPMI event log midplane IPMItool installing removing Mobile access to Lenovo Service Information website model name location Japanese electromagnetic compatibility statements jumper UEFI boot recovery jumpers system board New Zealand Class A statement...

  • Page 874: Nextscale Nx360 M5 Water-Cooled

    DSA data to Lenovo RAID arrays serial connector configuring serial number RAS features, server location rear view Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 875 Systems Director VMware Hypervisor support systems management tool Systems Director, Lenovo systems management tool systems management chassis management module systems management tool Wake on LAN feature Systems Director water-cooled technology tray installing © Copyright Lenovo 2017...

  • Page 876: Nextscale Nx360 M5 Water-Cooled

    Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide...
  • Page 878 Part Number: SP47A31725 Printed in China (1P) P/N: SP47A31725 *1PSP47A31725*...

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