Troubleshooting Problems - Polaroid a300 User Manual

The troubleshooting guide is designed to help you. If problems
continue, please contact customer support. Details are provided under
"Getting Help".
Symptom
I receive an error message
when I am installing the
Polaroid Digital camera
driver.
I cannot upload images to
my computer.
I cannot run the Polaroid
Digital camera driver".
My CD Installation wizard
does not work.
I get a blurred image when
uploading my images to my
computer.
66

11 Troubleshooting Problems

Problem
Polaroid Digital camera driver"
does not load.
Connection failure.
Incorrect driver type.
Conflict with another camera
driver or capture device.
The auto installation file is
switched off or the CD-ROM is
disconnected.
There may be a momentary delay
between pressing the shutter
button and the actual exposure.
Solution
Shut down all other applications and
attempt to reinstall the driver.
Check to see if the USB controller in your
BIOS is activated. Please refer to Polaroid
website for how to active USB controller
in BIOS.
Check all cable connections are secured.
Set the camera's driver type to the Mass
Storage mode.
If you have another camera installed on
your computer, remove it and it's driver
completely from your system to avoid
conflicting with your camera.
Go to the computer desktop. Right click on
"My Computer". Click "Properties". Select
"Device Manager". Double click on "CD-
ROM", double click on "CD-R (normally the
manufacturer's name. Click on "Settings".
Ensure both "Auto insert notification" and
the "disconnect" are ticked off. If you
change the settings the computer will ask
you to restart your PC. Click "Yes".
Hold your camera steady until you hear
a beep which indicates the exposure is
completed.
Polaroid Digital Camera User Guide
www.polaroid.com