SMA SUNNY ISLAND 4.4M Operating Manual page 171

SMA Solar Technology AG
Event number Message, cause and corrective measures
10344 Webconnect error: DNS server not configured
It is likely that there is an error in the network settings.
Corrective measures:
10345 No reply to DNS request
It is likely that there is an error in the network settings.
Corrective measures:
10346 SIP proxy DNS resolution failed
It is likely that there is an error in the network settings.
Corrective measures:
10347 Stun server DNS resolution failed
It is likely that there is an error in the network settings.
Corrective measures:
Operating Manual
• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:
– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)
• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:
– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)
• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:
– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)
• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:
– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)
15 Troubleshooting
SI44M-80H-12-BE-en-10 171