Troubleshooting - Comfort Glow QSF8208R Installation Instructions And Homeowner's Manual

Freestanding electric fireplace
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TROUBLE SHOOTING
IF YOU EXPERIENCE DIFFICULTIES, PLEASE DO NOT RETURN THIS PRODUCT TO STORE
For assistance with this appliance, please call our customer service department.
PROBLEM
No warm air is coming from the
heater
The appliance turns off and will
not turn back on.
The appliance does not turn on
when the button is pushed to
"ON"
ELECTRIC APPLIANCE WARRANTY
LIMITED WARRANTY:
A limited warranty is extended to the original purchaser of this heater and warrants against malfunction due
to manufacturing defects for a period of (1) one year from the date of retail purchase. Please read and follow
all details noted below.
CLAIMS HANDLED AS FOLLOWS:
-
DO NOT RETURN TO PLACE OF PURCHASE
-
Contact our Customer Service Department at 1-800-776-9425. You must have the model number,
serial number and date of purchase.
-
They will provide you with further instructions, which may include replacement parts, repair or
replacement at our option.
POSSIBLE CAUSE
The overheat protection device
in the appliance has been
triggered.
1. The overheat protection
device in the appliance has
been triggered.
2. House circuit breaker has
been tripped.
The overheat protection device
in the appliance has been
triggered
CALL 1-800-776-9425 FOR SERVICE (9AM-6PM MON.-FRI.) or
EMAIL US AT info@worldmkting.com
SOLUTION
Turn all controls off, unplug
the appliance, allow to cool for
at least 10 min plug back in and
restart.
1.Turn all controls off, unplug
the appliance, allow to cool for
at least 10 min., plug back in
and restart.
2. Reset house circuit breaker.
Turn all controls off, unplug the
appliance, allow to cool for at
least 10 min., plug back in and
restart.
~ 8 ~

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