Hardware, Driver And Firmware Installation; Hardware And Driver Installation; De-Installing The Drivers; Firmware Update - RME Audio MADIface USB User Manual

13. Hardware, Driver and Firmware Installation

13.1 Hardware and Driver Installation

Connect computer and MADIface using the supplied USB cable. Mac OS X detects the new
hardware as MADIface USB (serial number). Install the drivers from the RME Driver CD. The
driver files are located in the folder Fireface_USB. Installation works automatically by a double-
click on the file Fireface USB.pkg.
RME recommends downloading the latest driver from the RME website. If done, the procedure
is as follows: A double-click onto driver_usb_mac_xxx.zip expands the archive file to Fireface
USB.pkg. Installation works automatically by a double-click on this file.
During driver installation the programs Fireface USB Settings and Totalmix (TotalMix FX) are
copied to the Applications folder. They will automatically start into the dock if a MADIface USB
is connected. A reboot of the computer is not required.
Driver Updates do not require to remove the existing drivers. Simply install the new driver over
the existing one.
Possible reasons why a MADIface USB is not found after driver installation:
•
The USB port is not active in the system (check in System Report, USB)
•
The USB cable is not or not correctly inserted into the socket

13.2 De-installing the Drivers

In case of problems the driver files can be deleted manually by dragging them to the trash bin:
/Applications/Fireface USB Settings
/Applications/Totalmix
/System/Library/Extensions/FirefaceUSB.kext
/Users/username/Library/Preferences/de.rme-audio.TotalmixFX.plist
/Users/username/Library/Preferences/de.rme-audio.Fireface_USB_Settings.plist
/Library/LaunchAgents/de.rme-audio.firefaceUSBAgent.plist
Under the latest Mac OS the User/Library folder is not visible in the Finder. To unhide it start
Finder, click on the menu item Go. Hold down the option (alt) key, then click on Library.

13.3 Firmware Update

The program RME USB Series Flash Tool updates the firmware of the MADIface USB to the
latest version. It requires an already installed driver.
After its start the program displays the current revision of the MADIface USB firmware, and
whether it needs an update or not. If so, simply press the 'Update' button. A progress bar will
indicate when the flash process is finished (Verify Ok).
After the update the unit needs to be reset. This is done by unplugging the MADIface USB for a
few seconds. A reboot of the computer is not necessary.
To reduce the time needed for the flash process the tool updates only the parts of the firmware
that are present in a newer version. The option Flash All forces the tool to update all parts.
When the update fails (status: failure), the unit's Safety BIOS will be used from the next boot on,
the unit stays fully functional. The flash process can then be tried again on a different computer.
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User's Guide MADIface USB © RME