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Thank you for purchasing Grandstream HT-801. Make sure and acknowledge that you have read this manual before using your device. Disclaimer • This document is subject to change without prior notice. • A possibility of noise, broken voice, or disconnection may occur because of customers’ or our network environment.
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HandyTone‐801 HandyTone-801 is an adaptor for connecting an analog phone device to our service. To use the device, the customer needs to subscribe to an Internet Service Provider. Customer with no broadband router features needs to provide a separate broadband router.
Accessing Web GUI ① Confirm HandyTone‐801 device’s IP address. 1. After picking-up the handset of the phone device connected to HandyTone-701, dial ***. 2. If setting is not yet performed, E103E, an English voice, will be played from the handset. After dialing #, confirm whether an English voice saying ENTER A MENU OPTION is played.
Automatic Provisioning Provisioning is a service that we provide to automatically configure your device via HTTPS. Just make sure your device’s network and provisioning settings are configured correctly and it will fetch the latest settings every time it is rebooted. Advantages of provisioning include, but are not limited to, (1) Device can be easily configured by simply setting it to be provisioned through our server, and (2) If you own multiple devices, they can be simultaneously provisioned as long as they properly connected to your network.
Provisioning Configuration ① Obtain Device Mac Address. Grandstream devices are assigned with a unique MAC address in the format of 000BXXXXXXXX where X is any digit from 0 to 9. MAC address will be used to identify the device during the provisioning process. The MAC address can be retrieved in various ways.
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Provisioning Configuration ② Register Device MAC Address. 1. Access the customer management page via web brower. 2. Click [Grandstream Provisioning] on left menu or hover over [Settings] then click [Grandstream Provisioning]. 3. Search the unique to which the device will be assigned to and enter the MAC address obtained from Step 1 in Grandstream Device MAC Address.
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Provisioning Configuration ③ Create provisioning settings for your circle. Continue with the next steps only if you want to create your own provisioning settings. Otherwise, default provisioning settings will be automatically created upon the first provisioning request from your circle. You can change these settings later if you wish to. 1.
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Provisioning Configuration ④ Device configuration. 1. Open the device’s Web GUI on web browser. 2. Type password and click [Login]. Default password: admin 3. Click [ADVANCED SETTINGS] Upgrade via: Select HTTPS. Config Server Path: Enter the URL of Provisioning Server as shown on Step 3.
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Provisioning Configuration ⑤ Confirm device registration on customer management page. 1. Go to [Unique List] 2. Search the unique to which the device was assigned. icon indicates that the settings were loaded successfully; device is registered and can now be used. shown if the device was not able register due to provisioning or other unexpected error.
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Confirming Settings via Voice Guidance 1. Pick-up the handset. 2. Dial ***. A voice guidance saying “ENTER A MENU OPTION” will be played. (Dialing * immediately will play current mode for menu number 01 (DHCP mode or STATIC IP mode). 3.
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Enable Firmware Upgrade (Optional) 1. Open the device’s Web GUI on web browser. 2. Type password and click [Login]. Default password: admin 3. Click [ADVANCED SETTINGS] Upgrade via: Select HTTP. Firmware Server Path: Enter firmware.grandstream.com. Automatic Upgrade: Select Yes, check for upgrade every () minutes and input 10080 on field provided.
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Backup Device Settings (Optional) Perform these step to manually backup the settings of your device in text format. 1. Open the device’s Web GUI on web browser. 2. Type password and click [Login]. Default password: admin 3. Click 3. Click [ADVANCED [ADVANCED SETTINGS]...
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Restore Device Settings (Optional) Perform these step to restore your device from a backup file that you have created. 1. Open the device’s Web GUI on web browser. 2. Type password and click [Login]. Default password: admin 3. Click 3. Click [ADVANCED [ADVANCED SETTINGS]...
Safety Precautions This manual contains precautions to assure user’s safety while using this product. If the precautions are disregarded, the extent of consequences is presented below. This indicates that ignoring or mishandling of this notice might result to death or serious injury to the person. WARNING WARNING This indicates that ignoring or mishandling of this notice might result to harm to the person.
Troubleshooting Please check this troubleshooting procedure before requesting a repair. If the problem doesn’t get resolved, please contact us. PROBLEM PROBLEM CAUSE CAUSE SOLUTION SOLUTION General Failure Plug and Unplug from the power source. (Do this for few times). Wait for at least one minute before plugging the device.
Device Reset Note that previous configurations will be lost after the initialization process. You need to set all the required settings again to use your device. 1. Open Setting page via web browser and login. 2. Click 2. Click [Basic [Basic Settings] Settings]...