Sony HT-MT500 Operating Instructions Manual page 54

An image is not displayed on the
entire TV screen.
 The aspect ratio on the media is fixed.
Sound
No TV sound is output from the
system.
 Check the type and connection of the
HDMI cable, optical digital cable, or
analog audio cable that is connected
to the system and the TV (refer to the
supplied Startup Guide).
 Disconnect the cables that are
connected between the TV and the
system, then connect them firmly
again. Disconnect the AC power cords
of the TV and the system from the AC
outlets (mains), then connect them
again.
 When the system and TV are
connected with a HDMI cable, check
the following.
– The HDMI jack of the connected TV
is labeled with "ARC."
– The Control for HDMI function of the
TV is set to on.
– On the system, [Control for HDMI] is
set to [On] and [TV Audio Input
Mode] to [Auto] (page 49).
 If your TV is not compatible with
Audio Return Channel, connect the
optical digital cable (not supplied)
(refer to the supplied Startup Guide).
If the TV is not compatible with Audio
Return Channel, TV sound will not be
output from the system even if the
system is connected to the TV's HDMI
IN jack.
 Switch the input of the system to [TV].
When you connect the system and TV
with an analog audio cable (not
supplied), switch input of the system
to [Analog] (page 13).
 Increase the volume on the system or
cancel muting.
 Depending on the order in which you
connect the TV and the system, the
54
GB
system may be muted and "MUTING"
is displayed on the front panel display
of the system. If this happens, turn on
the TV first, then the system.
 Set the speakers setting of the TV
(BRAVIA) to Audio System. Refer to
the operating instructions of your TV
regarding how to set the TV.
The sound is output from both the
system and the TV.
 Mute the sound of the system or the
TV.
The TV sound from this system lags
behind the image.
 Set "SYNC" to 0 msec if it is set to the
range between 25 msec and 300
msec (page 24).
No sound or only very low-level
sound of the device connected to
the system is heard.
 Press  + on the remote control and
check the volume level (page 11).
 Press  or  + on the remote control
to cancel the muting function
(page 11).
 Make sure the input source is
selected correctly. You should try
other input sources by pressing
INPUT +/– on the remote control
several times (page 11).
 Check that all the cables and cords of
the system and the connected device
are firmly inserted.
The surround effect cannot be
obtained.
 Depending on the input signal and
the sound field setting, surround
sound processing may not work
effectively. The surround effect may
be subtle, depending on the program
or disc.
 To play multi-channel audio, check
the digital audio output setting on
the device connected to the system.
For details, refer to the operating
instructions supplied with the
connected device.