Fax Troubleshooting (Wf-7520/7510 Series Only); Fax Log - Epson WF-7525 Service Manual

Epson WF-7520/7510/7010 series

3.1.4 FAX Troubleshooting (WF-7520/7510 series only)

3.1.4.1 FAX Log

When an error related to fax occurs, it is not only indicated on the LCD but also saved as a log file. The error
code is recorded in it, and according to this log, the contents of the error can be confirmed.
Log Name
*1
Latest log
(Last Transaction)
Communication log
(Fax Log)
*2
Power failure log
(Fax Log)
Note *1: The latest communication log for all destinations are printed in a list form when the sequential broadcast is executed. Cancellation is treated as
a normal termination, therefore, if it is cancelled, the latest log is printed when the auto print setting is "always print", and not printed when the
setting is "only when an error occurs". If "only when an error occurs" is selected, the log is printed even when an error occurs for just one
destination.
*2: The power failure log when the sequential broadcast is being executed is not printed for the destinations to which the transmission log is already
complete then. If the power failure occurs before the scheduled sending time when a broadcast is scheduled, the scheduled sending time is
recorded.
The communication log is not stored under the following conditions:
When the sending operation is canceled while storing B&W image or waiting for
redialing.
In the case of a power failure during the operation of sending/polling reception including
waiting status for redial, or during receive operation.
When the receiving operation is canceled before the fax signal is detected.
If the fax signal is not detected during receiving operation.
If cancelled during the sequential broadcast.
(The log for the destinations of "not dialed yet" or "waiting for re-dial" is not saved except
for those of which the communication is complete.)
Troubleshooting
Table 3-4. FAX Log (1)
The latest communication log of sending / polling reception
The following information is stored.
Item
Communication start
Year/month/day/hour/minute
date / time
Communication type Sending/receiving/polling reception
Sending/polling reception:
• Destination name of speed dial (first 20 characters)
• Telephone number (last 20 characters)
Communication ID
• Destination fax ID (20 characters)
Receiving:
• Destination fax ID (20 characters)
Airtime Hour/minute/second
Communication pages 0 to 100
Common:
Normal/cancel/error code
Communication result
Sending/polling reception:
No dial tone detected/No fax signal detected/Busy tone detected
Note *: For error codes, see Table 3-6. Error Code List
The information stored in this log is the same as the communication log. However, since the
airtime is "Unknown" in this case, the result of it is recorded as "power failure".
Description
Information
*
(p.38).
Revision A
Save Destination
Nonvolatile memory
Nonvolatile memory
Nonvolatile memory
37