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> Before Start
> Part Names
Troubleshooting
Others
Before starting the procedure
Problems may be solved by simply turning the power on/off
or disconnecting/connecting the power cord, which is easier
than working on the connection, setting and operating
procedure. Try the simple measures on both the unit and
the connected device. If the problem is that the video or
audio is not output or the HDMI linked operation does not
work, disconnecting/connecting the HDMI cable may solve
it. When reconnecting, be careful not to wind the HDMI
cable since if wound the HDMI cable may not fit well. After
reconnecting, turn off and on the unit and the connected
device.
0 This unit contains a microPC for signal processing and
control functions. In very rare situations, severe
interference, noise from an external source, or static
electricity may cause it to lockup. In the unlikely event
that this happens, unplug the power cord from the wall
outlet, wait at least 5 seconds, and then plug it back in.
0 We are not responsible for reparations for damages
(such as CD rental fees) due to unsuccessful recordings
caused by the unit's malfunction. Before you record
important data, make sure that the material will be
recorded correctly.
If operation becomes unstable
Try restarting the unit
The issue may be fixed by restarting this unit. After
switching this unit to standby, press and hold Í/l on the
sound system controller for 5 or more seconds to restart the
unit. (The settings in the unit are maintained.)
Resetting the unit (this resets the unit settings to the
default)
If restarting the unit doesn't fix the problem, resetting the
> Install
> Setup
unit to the status at the time of shipment may solve the
problem. Your settings will also be initialized when you
reset, so note down your settings before doing the
following.
1. Press
on the remote controller, select "Miscellaneous"
- "Load Default" in the System Setup screen and press
ENTER.
2. Select "Yes", and then press ENTER.
3. The unit switches to standby and the settings are reset.
Power
Cannot turn on the unit
0 Make sure that the power cord is properly plugged into
the wall outlet.
0 Unplug the power cord from the wall outlet, wait 5
seconds or more, then plug it in again.
The unit turns off unexpectedly
0 The unit automatically switches to standby when the
"Hardware" - "Power Management" - "Auto Standby"
setting in the System Setup menu functions.
0 The protective circuit function may have been activated
because the temperature of the unit rose abnormally. If
this happens, then the power will continue to turn off after
you have turned the unit on again. Make sure the unit has
plenty of space for ventilation around it, wait for the unit
to cool down sufficiently, and then try turning it on again.
WARNING: If smoke, smell or abnormal noise is produced
by the unit, unplug the power cord from the wall outlet
immediately and contact the dealer or our company's
support.
> Playback
Audio
0 Confirm that the connection between the output jack on
the device and the input jack on this unit is correct.
0 Make sure that none of the connecting cables are bent,
twisted, or damaged.
0 If the MUTING indicator on the display flashes, press
on the remote controller to cancel muting.
0 When "Source" - "Fixed PCM" - "Fixed PCM" in the
System Setup menu is set to "On", no sound is played
when signals other than PCM are input. Change the
setting to Off.
Check the following if the above does not fix the problem:
It takes time for sound to start
0 The default settings mean that sound will not be output
for about 25 seconds after you turn this unit on so that
the connection can be established with the wireless
speakers. To reduce the amount of time it takes, in the
System Setup menu, set "Hardware" - "Power
Management" - "Wireless Speaker Standby" to "On".
Power consumption in the standby mode increases when
you enable Wireless Speaker Standby.
There is no sound from the TV
0 Change the input selector on this unit to the position of
the terminal to which the TV is connected.
0 If the TV doesn't support the ARC function, along with
connection by HDMI, connect the TV and this unit using a
digital optical cable or analog audio cable.
0 If you have connected a TV with a HDMI cable, go to the
System Setup menu (
"HDMI" - "Audio Return Channel" (
Firmware Update |
Others
E
N
P14) and set "Hardware" -
P18) to "Auto".
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