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Planet ADSL VPN/Firewall Router ADW-4200 User Manual

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ADE-4200 / ADW-4200
ADSL VPN/Firewall Router
User's Manual

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Summary of Contents for Planet ADSL VPN/Firewall Router ADW-4200

  • Page 1 ADE-4200 / ADW-4200 ADSL VPN/Firewall Router User’s Manual...

  • Page 2: Fcc Compliance Statement

    Copyright Copyright (C) 2003 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.

  • Page 3: Table Of Contents

    CHAPTER 1. INTRODUCTION ... 1 1.1 A ADE-4200/ADW-4200 ... 1 VERVIEW OF THE 1.2 P ... 1 ACKAGE ONTENTS 1.3 ADE-4200/ADW-4200 F 1.4 ADE-4200/ADW-4200 A CHAPTER 2. USING THE ROUTER... 5 2.1 C AUTIONS FOR USING THE 2.2 T ... 5 ANEL 2.3 T ...
  • Page 4 3.6.3.5.1 PPTP ...48 3.6.3.5.1.1 PPTP for Remote Access...48 3.6.3.5.1.2 PPTP for LAN to LAN...49 3.6.3.5.1.3 An Example of Configuring a Remote Access PPTP VPN Dial-in Connection ...50 3.6.3.5.1.4 An Example of Configuring a Remote Access PPTP VPN Dial-out Connection ...54 3.6.3.5.1.5 An Example of Configuring a LAN-to-LAN PPTP VPN Connection...56 3.6.3.5.2 IPSec ...58 3.6.3.5.2.1 IPSec configuration ...58...

  • Page 5: Chapter 1. Introduction

    1.1 An Overview of the ADE-4200/ADW-4200 The ADE-4200 ADSL VPN/Firewall Router and ADW-4200 ADSL Wireless VPN/Firewall Router provide office and residential users the ideal solution for sharing a high-speed ADSL broadband Internet connection on an 11Mbps wireless network or a 10/100Mbps Fast Ethernet backbone.
  • Page 6 PLANET ADE-4200/ADW-4200 ADSL VPN/Firewall Router 802.11b access point for extending the communication media to WLAN. Fast Ethernet Switch: A 4-port 10/100Mbps fast Ethernet switch is supported in the LAN site and automatic switching between MDI and MDI-X for 10Base-T and 100Base- TX ports is supported.

  • Page 7: Ade-4200/Adw-4200 Application

    PPP over Ethernet (PPPoE): Provide embedded PPPoE client function to establish a connection. Users can get greater access speed without changing the operation concept, sharing the same ISP account and paying for one access account. No PPPoE client software is required for the local computer. The Always ON, Dial On Demand and auto disconnection (Idle Timer) functions are provided too.
  • Page 8 PLANET ADE-4200/ADW-4200 ADSL VPN/Firewall Router The ADE-4200 and ADW-4200 VPN connectivity support client-to-VPN gateway and VPN LAN-to-LAN connections. Using these connection capabilities, mobile workers may attach to and access LAN resources from the public Internet while they are working at home or at branches abroad.

  • Page 9: Chapter 2. Using The Router

    Chapter 2. Using the Router 2.1 Cautions for using the ADE-4200/ADW-4200 Do not place the ADE-4200/ADW-4200 under high humidity and high temperature. Do not use the same power source for ADE-4200/ADW-4200 with other equipment. Do not open or repair the case yourself. If the ADE-4200/ADW-4200 is too hot, turn off the power immediately and have a qualified serviceman repair it.

  • Page 10: The Rear Ports

    PLANET ADE-4200/ADW-4200 ADSL VPN/Firewall Router LAN port 1 ~ 4 WLAN (ADW-4200 only) MAIL ADSL 2.3 The Rear Ports ADSL ADSL Port ADSL Wireless VPN / Firewall Router WLAN MAIL ADW-4200 Meaning Lit when power ON Lit when system is ready Lit when connected to Ethernet device Green for 100Mbps;...

  • Page 11: Cabling

    ADSL Console LAN 1 — 4 (RJ-45 connector) Reset Power Switch 2.4 Cabling The most common problem is bad cabling or ADSL line. Make sure that all connected devices are turned on. On the front of the product is a bank of LEDs. As a first check, verify that the LAN Link and ADSL line LEDs are lit.

  • Page 12: Chapter 3. Configuration

    The ADE-4200/ADW-4200 can be configured with your Web browser. The web browser is included as a standard application in the following operation systems, UNIX, Linux, Mac OS, Windows 98/NT/2000/Me, etc. The product provides a very easy and user- friendly interface for configuration. 3.1 Before Configuration This section describes the configuration required by LAN-attached PCs that communicate with the ADE-4200/ADW-4200, either to configure the device, or for...
  • Page 13 2. Select TCP / IP -> NE2000 Compatible, or the name of any Network Interface Card (NIC) in your PC. 3. Click Properties. 4. Select the IP Address tab. In this page, click the Obtain an IP address automatically radio button. Chapter 3 Configuration...
  • Page 14 PLANET ADSL VPN / Firewall Router 5. Then select the DNS Configuration tab. 6. Select the Disable DNS radio button and click “OK” to finish the configuration.

  • Page 15: For Windows Nt4.0

    Chapter 3 Configuration 3.3.2 For Windows NT4.0 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Protocols tab. 2. Select TCP/IP Protocol and click Properties. 3. Select the Obtain an IP address from a DHCP server radio button and click OK.

  • Page 16: For Windows 2000

    PLANET ADSL VPN / Firewall Router 3.3.3 For Windows 2000 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and Dial-up Connections. 2. Double-click LAN Area Connection. 3. In the LAN Area Connection Status window, click Properties.
  • Page 17 Chapter 3 Configuration 4. Select Internet Protocol (TCP/IP) and click Properties. 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons. 6. Click OK to finish the configuration.

  • Page 18: For Windows Xp

    PLANET ADSL VPN / Firewall Router 3.3.4 For Windows XP 1. Go to Start / Control Panel (in Classic View). In the Control Panel, double-click on Network Connections. 2. Double-click Local Area Connection 3. In the LAN Area Connection Status window, click Properties.
  • Page 19 Chapter 3 Configuration 4. Select Internet Protocol (TCP/IP) and click Properties. 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons...

  • Page 20: Factory Default Settings

    PLANET ADSL VPN / Firewall Router 6. Click OK to finish the configuration. 3.4 Factory Default Settings Before configurating this ADE-4200/ADW-4200, you need to know the following default settings. 1. Web Configurator Username: admin Password : admin 2. Device IP Network settings in LAN site IP Address : 192.168.1.254 Subnet Mask : 255.255.255.0 3.

  • Page 21: Lan And Wan Port Addresses

    3.4.2 LAN and WAN Port Addresses The parameters of LAN and WAN ports are pre-set in the factory. The default values are shown below. IP address Subnet Mask DHCP server function IP addresses for distribution to PCs 3.5 Information from the ISP Before configuring this device, you have to check with your ISP (Internet Service Provider) what kind of service is provided such as PPPoE, PPPoA, RFC1483, IPoA, or PPTP-to-PPPoA Relaying.
  • Page 22 PLANET ADSL VPN / Firewall Router You will get a status report web page when login successfully. At the configuration homepage, the left navigation pane where bookmarks are provided links you directly to the desired setup page, including: Status (ARP Table, PPTP Status, IPSec Status, Email Status, Event Log, Error Log and UPnP Portmap) Quick Start Configuration (LAN, WAN, System, Firewall, VPN, Virtual Server &...

  • Page 23: Status

    Save Config to FLASH Logout Language (provides user interface in English language) Click on the desired item to expand the page in the main navigation pane. 3.6.1 STATUS The Status section provides and contains many items including device H/W and S/W information, LAN, WAN, Port status and all defined interfaces.

  • Page 24: Quick Start

    PLANET ADSL VPN / Firewall Router 3.6.2 Quick Start If you use this device to access the Internet through the ISP, this web page is enough for you to configure this router and access the Internet without a problem. Please check Chapter 3.5 Information from the ISP, then enter the proper values into this web page, click the Apply button and then Save Config to FLASH in the left panel.

  • Page 25: Wireless

    Chapter 3 Configuration It supports two Ethernet IP addresses in the LAN. With this function, the ADSL router can support two different LAN subnets to access the Internet at the same time. Usually, there is only one subnet in LAN, there is no need to configure a Secondary IP address. The 192.168.1.254 is the default IP address for this ADSL router.

  • Page 26: Port Setting

    PLANET ADSL VPN / Firewall Router ESSID: Enter the unique ID given to the Access Point (AP), which is already built-in to the wireless broadband firewall gateway. To connect to this device, your wireless clients must have the same ESSID as the device. Regulation Domain: There are five Regulation Domains for you to choose from, including North America (N.America), Europe, France, and Spain.
  • Page 27 Port # Connection Type: Five options to choose from: auto, 10M half-duplex, 10M full- duplex, 100M half-duplex or 100M full-duplex. compatibility problems with legacy Ethernet devices. You can configure different types to solve the compatibility issues. Port # Rate Limit: When it is enabled, enter a rate value that is configured as multiple of 32kbps.

  • Page 28: Dhcp Server

    PLANET ADSL VPN / Firewall Router 3.6.3.1.4 DHCP Server When you click DHCP Server, you get the following figure. You can disable or enable the DHCP server or enable the DHCP relay functions. If you check Disabled and click Next, then click Apply. The DHCP server function is disabled.
  • Page 29 Chapter 3 Configuration The factory default is rfc 1483-0. If your ISP uses the same access protocol, please click Edit to input other parameters as below. If your ISP does not use rfc 1483-0, you can delete it by clicking Delete. Then you may click Create to create a connection to your ISP to surf the Internet.

  • Page 30: Rfc 1483 Routed

    PLANET ADSL VPN / Firewall Router 3.6.3.2.1.1 RFC 1483 routed Description: Give a name for this connection. VPI and VCI: Enter the information provided by your ISP. NAT: The NAT feature allows multiple users to access the Internet through a single IP account, sharing the single IP address.

  • Page 31: Pppoa Routed

    Chapter 3 Configuration Description: Give a name for this connection. VPI and VCI: Enter the information provided by your ISP. Encapsulation method: Select the protocol format, the default is LlcBridged. Select the one provided by your ISP. 3.6.3.2.1.4 PPPoA routed Description: Give a name for this connection.

  • Page 32: Ipoa Routed

    PLANET ADSL VPN / Firewall Router also automatically re-establish the PPPoA session when disconnected by the ISP. ¤ Connect to Demand: if you want to establish a PPPoA session only when there is a packet requesting access to the Internet. User Idle Timeout (in minutes): Auto-disconnect the broadband firewall gateway when there is no activity on the line for a predetermined period of time.

  • Page 33: Pppoe Routed

    3.6.3.2.1.5 PPPoE routed Description: Give a name for this connection. VPI/VCI: Enter the information provided by your ISP. NAT: The NAT feature allows multiple users to access the Internet through a single IP account, sharing the single IP address. If users in the LAN site have public IP addresses and can access the Internet directly, the NAT function can be disabled.

  • Page 34: Dns

    PLANET ADSL VPN / Firewall Router 3.6.3.2.2 DNS The WAN-DNS is shown as below. A Domain Name System (DNS) contains a mapping table for domain name and IP addresses. In the Internet, every host has a unique and friendly name such as www.yahoo.com and an IP address.

  • Page 35: Remote Access

    The router does not have a real time clock on board; instead, it uses the Simple Network Time Protocol (SNTP) to get the current time from the SNTP server from the outside network. Please choose your local time zone, click Enable and click the Apply button.

  • Page 36: Firmware Upgrade

    PLANET ADSL VPN / Firewall Router 3.6.3.3.3 Firmware Upgrade When you click Firmware Upgrade, it allows you to input the location of firmware stored on your PC and click the Upgrade button to upgrade to the new firmware. 3.6.3.3.4 Backup/Restore When you click Backup/Restore, it allows you to save your current settings into a file on your PC.

  • Page 37: User Management

    Chapter 3 Configuration factory default settings. 3.6.3.3.6 User Management When you click User Management, you are able to edit existing user’s database or to create other user accessing this device. 3.6.3.4 Firewall This product also serves as an Internet firewall, not only does it provide a natural firewall function (Network Address Translation, NAT), but it also provides rich firewall features to secure a user’s network.

  • Page 38: General Settings

    PLANET ADSL VPN / Firewall Router users from accessing the Internet. The functions include: Firewall: prevent access from an outside network, the router provides three levels of security support. NAT natural firewall: it masks LAN users’ IP addresses which are invisible to outside users on the Internet, making it much more difficult for a hacker to target a machine on your network.
  • Page 39 Firewall Security: When you enable the Firewall security function, you can select one of the firewall security policies. By default the firewall is set to disabled. Firewall Policy: Select either All blocked/User-defined, High, Medium or Low security level to enable the Firewall. The different among these three security levels is the pre- setting of port filter rules in the Packet Filter.

  • Page 40: Packet Filter

    PLANET ADSL VPN / Firewall Router 3.6.3.4.2 Packet Filter When you click Packet Filter, you get the following figure. You may configure to filter inbound (incoming) and outbound (outgoing) packets based on port or IP address. If it is based on port, click Port Filters for more options. You may filter the packets based on PORT and packet type (TCP or UDP or any).

  • Page 41: Address Filters

    NEWS(119) TCP(6) RealAudio UDP(17) 7070 (7070) PING ICMP(1) H.323(1720) TCP(6) 1720 T.120(1503) TCP(6) 1503 SSH(22) TCP(6) NTP(123) UDP(17) HTTPS(443) TCP(6) ICQ (5190) TCP(6) 5190 Note: Inbound: Internet to LAN, Outbound: LAN to Internet 3.6.3.4.2.2 Address Filters There are no pre-defined address filter rules; you can add the filter rules to meet your requirements.
  • Page 42 PLANET ADSL VPN / Firewall Router Click Packet Filter, you will get the following figure. Click Port Filters, the pre-defined port filter rules screen of low security level is shown as below.
  • Page 43 Click Delete to delete the HTTP rule. Click Add TCP Filter. Chapter 3 Configuration...
  • Page 44 PLANET ADSL VPN / Firewall Router 5. Input the port number and set the inbound & outbound as Allow. 6. The port filter rule of HTTP is shown as below.

  • Page 45: Intrusion Detection

    7. Configure the Virtual Server to enable the HTTP service in the virtual server setting and input the WEB server’s IP address. If you try to setup a remote management of router permanently, you may enter router’s IP instead. 3.6.3.4.3 Intrusion Detection Chapter 3 Configuration...
  • Page 46 PLANET ADSL VPN / Firewall Router The Intrusion Detection allows you to prevent your local area network (LAN) from malicious attacks, for example, port scan and Denial-of-Service (DoS). The purpose of such attacks is either to consume the computing resources of your router, or even to bring down the router and network.
  • Page 47 Chapter 3 Configuration handshaking session per second is reached, the router will consider the SYN flood attack occurs. Maximum Ping Count: set the maximum number of PING packets per second. Once the maximum number of PING per second is reached, the router will assume that an Echo storm attack has occurred Maximum ICMP Count: set the maximum number of ICMP packet per second.

  • Page 48: Mac Address Filter

    PLANET ADSL VPN / Firewall Router 200.68.76.177 to port 137 (a netbios_ns port). 3.6.3.4.4 MAC Address Filter When you click the MAC Address Filter, you get the following figure. The MAC filtering function enables you to configure your router to block internal users (MAC address) from Internet access.

  • Page 49: Url Filter

    Chapter 3 Configuration MAC Address: There are 10 entries to enter the MAC addresses you want manage. If you select Blocked, the packet with the MAC address in the table will be dropped and others will be forwarded. If you select Allowed, the packet with the MAC address in the table will be forwarded and others will be dropped.

  • Page 50: Keyword Filtering

    PLANET ADSL VPN / Firewall Router Disable All WEB traffic except for Trusted Domain: It allows internal users to access only the specified/trusted domain. Please refer to the Domain Filtering section first, before checking this option. Enable Blocking Log: Check this button to log the corresponding logs into the Event Log under Status.

  • Page 51: Vpn

    If the router is configured to allow internal users to access only certain specified domains, check add the domain name into the Trusted Domain list. If the router is configured to allow internal users to access all websites except for some forbidden domains, add the forbidden domain name into the Forbidden Domain list.

  • Page 52: Pptp

    Type: Check Dial Out to be a client, check Dial In to be a server. When this network router acts as a client, please input the remote Server IP Address (or Hostname) to establish a connection. When this network router acts as a server, please input the Private IP Address Assigned to Dial in User address.

  • Page 53: Pptp For Lan To Lan

    Type: Check Dial Out to be a client, check Dial In to be a server. When this network router acts as a client, please input the remote Server IP Address (or Hostname) to establish a connection. When this network router acts as a server, please input the Private IP Address Assigned to Dial in User address.

  • Page 54: An Example Of Configuring A Remote Access Pptp Vpn Dial-In Connection

    PLANET ADSL VPN / Firewall Router Netmask: Enter the subnet mask of peer network based on above Peer Network IP setting. Username: If you are a Dial-Out user (client), enter the username provided by your Host. If you are a Dial-In user (server), enter your own username. Password: If you are a Dial-Out user (client), enter the password provided by your Host.
  • Page 55 Chapter 3 Configuration Configuring PPTP VPN in the Office The input IP address 192.168.1.200 will be assigned to the remote worker, please make sure this IP is not used in the Office LAN. Configuring PPTP VPN in Remote Side You can configure VPN client with commercial VPN client software package (e.g. SSH) or the Dial-up Adaptor in Windows.
  • Page 56 PLANET ADSL VPN / Firewall Router 2. Follow the step and select “Connect to a private network through the Internet” 3. Enter the IP address of the ADSL Router located in the office...
  • Page 57 Chapter 3 Configuration 4. Follow the step, the following screen appears. The setup is completed. 5. To make the connection, click the Virtual Private Connection icon in Dial-up Networking Group, and input the username & password set in ADSL Router.

  • Page 58: An Example Of Configuring A Remote Access Pptp Vpn Dial-Out Connection

    PLANET ADSL VPN / Firewall Router 3.6.3.5.1.4 An Example of Configuring a Remote Access PPTP VPN Dial-out Connection Background of the Example Corporate establishes a PPTP VPN connection with the file server located in the remote side. The router is installed in the office, connected with a couple of PCs and Servers. Application Diagram...
  • Page 59 Chapter 3 Configuration Configuring PPTP VPN in the Office You can either input the IP address (69.1.121.33 in this case) or hostname to reach the Server. Refer also to PPTP VPN – remote access (dial-in) for the other parameters. PPTP Status...

  • Page 60: An Example Of Configuring A Lan-To-Lan Pptp Vpn Connection

    PLANET ADSL VPN / Firewall Router 3.6.3.5.1.5 An Example of Configuring a LAN-to-LAN PPTP VPN Connection Background of the Example The branch office establishes a PPTP VPN tunnel with the head office to connect two private networks by leveraging the Internet infrastructure. The routers are installed in the head office and branch office accordingly.
  • Page 61 Chapter 3 Configuration Configuring PPTP VPN in the Branch Office The input IP address 69.1.121.3 is the Public IP address of the router located in the head office. If you have a domain name assigned to this IP address - either you registered the DDNS (please refer to the DDNS section), or you have a static IP with a domain name, you can also use the Hostname instead of the IP address to reach the router.

  • Page 62: Ipsec

    PLANET ADSL VPN / Firewall Router 3.6.3.5.2 IPSec The router supports IPSec VPN to establish secure, end-to-end private network connections over a public networking infrastructure. The specification is as below: . Encapsulation: tunnel mode . Support IKE authentication method: pre-shared key .
  • Page 63 Connection Name: Give a name for this connection. Local Network: Set the IP address, subnet or address range of the local network. ¤ Single Address: The IP address of the local host. ¤ Subnet: The subnet of the local network. For example, IP: 192.168.1.0 with netmask 255.255.255.0 specifies one class C subnet starting from 192.168.1.1.
  • Page 64 PLANET ADSL VPN / Firewall Router ¤ DES: Stands for Data Encryption Standard, it uses 56 bits as an encryption method. ¤ 3DES: Stands for Triple Data Encryption Standard, it uses 168 (56*3) bits as an encryption method. ¤ AES: Stands for Advanced Encryption Standards, it uses 128 bits as an encryption method.

  • Page 65: An Example Of Configuring A Lan-To-Lan Ipsec Vpn Connection

    temporarily disconnected. 3.6.3.5.2.2 An Example of Configuring a LAN-to-LAN IPSec VPN Connection Background of the Example The branch office establishes an IPSec VPN tunnel with the head office to connect two private networks by leveraging the Internet infrastructure. The routers are installed in the head office and branch office accordingly.
  • Page 66 PLANET ADSL VPN / Firewall Router Configuring IPSec VPN in the Head Office The local subnet (head office) is set as 192.168.1.0/24 (with netmask 255.255.255.0), while the remote subnet (branch office) is set as 192.168.0.0 (with netmask 255.255.255.0). The IP address 69.1.121.30 in “Secure Gateway Address” field is the Public IP address of the router located in the branch office.

  • Page 67: Virtual Server

    3.6.3.6 Virtual Server In TCP/IP and UDP networks, a port is a 16-bit number, used by the host-to-host protocol to identify to which application program it must deliver incoming messages. Some ports have numbers that are pre-assigned to them by the IANA, and these are known as well-known ports.
  • Page 68 4000 7070 Being a natural Internet firewall, this network router protects your network from being accessed by outside users. When it needs to allow outside users to access internal servers, e.g. Web server, FTP server, E-mail server or News server, this modem can act as a virtual server.

  • Page 69: An Example Of Configuring A Web Server On The Local Network

    several pre-defined popular application and their port number. Protocol: Select the properly protocol for the application. Port: Input the port number for the application. IP Address: Input the IP address that you want to allow accessing from outside users. DMZ: The DMZ Host is a local computer exposed to the Internet. Therefore, an incoming packet will be checked by the Firewall and NAT algorithms, then passed to the DMZ host when a packet is not sent by a hacker and not limited by the virtual server list.

  • Page 70: An Example Of Configuring The Web Server & The Router To Be Accessible Remotely

    PLANET ADSL VPN / Firewall Router 3.6.3.6.2 An example of configuring the Web Server & the Router to be accessible remotely Background of the Example Setup the Web server in the office that can be visible to the outside network. In the meantime, set the router to be accessible remotely through HTTP.
  • Page 71 Chapter 3 Configuration Example 2: Configuring a Virtual Server 1. Set Web server IP address to a fixed IP = 192.168.1.100 2. Set Remote Access as Enable. User can access the router remotely through port 80. 3. Since the port number 80 is used by the router, the Web server port number needs to be changed.

  • Page 72: Advanced

    PLANET ADSL VPN / Firewall Router 3.6.3.7 Advanced There are four items under the Advanced section: Routing Table, Dynamic DNS, Checking Email and Device Management. 3.6.3.7.1 Routing Table Click on the Routing Table and then choose Create Router to get the below figure to add a routing table.

  • Page 73: Dynamic Dns

    Interface: Enter the interface which the packet is forwarded to. Cost: This is the same meaning as Hop. Usually, leave it as 1. 3.6.3.7.2 Dynamic DNS Click Dynamic DNS to get the below figure then check the “Enable” button to access the Dynamic DNS service.

  • Page 74: Checking Emails

    PLANET ADSL VPN / Firewall Router Configuring DDNS 1. Set the Web server and FTP server IP address as described in section Virtual Server. 2. Apply an account from this free Web server http://www.dyndns.org/. There are more than 5 DDNS services supported by this router. 3.

  • Page 75: Device Management

    Account Name: Enter the name of the account to which you have the POP access. Normally, it is the text in your email address before the "@" symbol. If you have trouble with it, please contact your ISP. Password: Enter the password of the account POP3 Mail Server: Enter your (POP) mail server name.

  • Page 76: Universal Plug And Play (Upnp)

    Please note SNMP software is required in order to utilize this section. 3.6.4 Save Configuration to Flash After configuring this network router, you have to save all of the configuration parameters to FLASH. Specify a name in any string to be identified as the Read...

  • Page 77: Logout

    Chapter 3 Configuration 3.6.5 Logout To exit the website, choose Logout to exit completely. Please ensure that you have saved the configuration settings before logout. Be aware that the router is restricted to only one local PC accessing the configuration Web pages.

  • Page 78: Chapter 4. Troubleshooting

    If the ADE-4200/ADW-4200 Wireless ADSL Router is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This could save you time and effort but if the symptoms persist, then consult your service provider. Problems Starting Up the ADE-4200/ADW-4200 Problem None of the LEDs are...

  • Page 79: Appendix A. Specification

    Product ADSL VPN/Firewall Router Model ADE-4200A / ADE-4200B Hardware Standard ANSI T1.413 Issue 2 ITU G.992.1 (G.dmt) including - Annex A (ADSL over POTS for ADE-3100A/-4100A) - Annex B (ADSL over ISDN for ADE-3100B/ -4100B) G.992.2 (G.lite) with fast retrain Protocol RFC 2364 - PPP over ATM (LLC/VCMUX) RFC 2516 - PPP over Ethernet (LLC/VCMUX)

  • Page 80: Appendix B. Product Support

    Appendix B. Product Support Most problems can be solved by using the Troubleshooting in Chapter 4. If you cannot resolve the problem with the Troubleshooting Chapter, please contact the dealer where you purchased this product. For any other questions, please contact PLANET directly at the following email address: support@planet.com.tw You can also download upgraded driver or software utilities for free from PLANET’s website...

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