Help Information - Fujitsu IP-HE950 Hardware User's Manual

IP-HE950 Hardware User's Guide
5.1
5.1
If you find a problem in unit operation, take the corresponding corrective action in the table
below, according to the applicable conditions.
After the installation of software, refer to Table 5.1, "Check details and corrective actions" in the
IP-HE950 Software User's Guide.
If the problem persists even after you take corrective action, contact a Fujitsu Service Center.
Possibility of electric shock
Contact your system administrator before checking the voltage of a
power outlet. Otherwise, electric shock may occur.
Table 5-1 Check details and corrective actions (IP-HE950E)
No. Class Status
1
The unit
cannot be
powered on.
2
The ALM LED
3 is on.
The ALM LED
4
is blinking.

Help Information

Check
Is the power cord connected?
Is the outlet voltage normal?
A unit error occurred.
E020 FAN error
E030 Power supply error
E044/E045 Temperature sensor
communication error
E050-E070 Clock error
E090 Memory error
E042/E043 Temperature error
An error in unit settings/performance or a
part is indicated.
E010 VFD Device error
E040/E041 Temperature warning
generated
WARNING
Check whether the power cord is properly connected to
the outlet.
Measure the voltage with a tester to confirm that the
voltage is normal.
If another unit is connected to the same outlet, check
the operation of the unit.
Check the alert code from the log information screen for
settings on the Web GUI. The code indicates the
corrective action.
Contact Fujitsu sales or Fujitsu partners. The center
may ask you about the alert code. Check the alert code
from the log information screen for settings on the Web
GUI.
If an SFP-type alert code is output, refer to items 32 to
35 below.
Check whether the unit installation environment
satisfies "2.1 Installation Conditions."
- Is there enough space around intake/exhaust
openings?
- Is the ambient temperature within the range of
environmental conditions?
If there is a problem in the above installation conditions,
eliminate the problem. Then, reboot the unit.
If there is no problem in installation conditions, contact
Fujitsu sales or Fujitsu partners because a unit failure
may have occurred.
Check the alert code from the log information screen for
settings on the Web GUI. The code indicates the
corrective action.
Contact Fujitsu sales or Fujitsu partners.
Check whether the unit installation environment
satisfies "2.1 Installation Condition."
- Is there enough space around intake/exhaust
openings?
- Is the ambient temperature within the range of
environmental conditions?
If there is a problem in the above installation conditions,
eliminate the problem. Then, reboot the unit.
If there is no problem in installation conditions, contact
Fujitsu sales or Fujitsu partners because a unit failure
may have occurred.
Copyright 2017 FUJITSU LIMITED
48
Chapter 5 Troubleshooting
* Default settings
Corrective action