Appendix Troubleshooting - Planar PT1501M User Manual

Touchscreen lcd monitor
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Appendix
Troubleshooting
If you are experiencing trouble with the LCD display, refer to the following. If the prob-
lem persists, please contact your local dealer or our service center.
Problem: No image appears on screen.
4
Check that all the I/O and power connectors are correctly and well connected as
described in the " Installation " section.
4
Make sure the pins of the connectors are not crooked or broken.
Problem: Partial image or incorrectly displayed the image.
4
Check to see if the resolution of your computer is higher than that of the LCD
display.
4
Reconfigure the resolution of your computer to make it less than or equal to
1024 x 768.
Problem: Image has flickering vertical line bars.
4
Use " Clock " to make an adjustment.
4
Check and reconfigure the display mode of the vertical refresh rate of your graphic
card to make it compatible with the LCD display.
Problem: Image is unstable and flickering
4
Use " Phase " to make an adjustment.
Problem: Image is scrolling
4
Check and make sure the VGA signal cable (or adapter) is well connected.
4
Check and reconfigure the display mode of the vertical refresh rate of your graphic
card to make it compatible with the LCD display.
Problem: Vague image (characters and graphics)
4
Use " Clock " to make an adjustment. If this problem still exists, use "Phase" to
make an adjustment.

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