Troubleshooting - Pioneer VSX-AX5i-G Operating Instructions Manual

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong
with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the
other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the
checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.
Symptom
i.LINK interface
i.LINK indicator flashes, but no
sound is output.
i.LINK indicator does not light
up even when an i.LINK-
equipped component is
selected.
The program format
indicators don't disappear
when SACD/DVD-A playback
stops.
PQLS OFF or PQLS ON is
displayed temporarily and the
sound output is discontinued.
After upgrading a component
and then connecting it
through an i.LINK connection,
the name for the component
is not displayed and the
component is not selected.
Power
The power does not turn on
Cause
• An output signal is not produced from
the i.LINK connector on the source
player.
• The selected component is not compati-
ble with i.LINK Audio.
• The selected component does not corre-
spond to DTCP .
• The i.LINK cable is dislocated.
• The i.LINK cable is too long.
• The selected component does not corre-
spond to the i.LINK AUDIO format.
• The component between the unit and
the source player is turned off.
• The program format indicators remain lit
until another format source is input.
• During playback through an i.LINK con-
nection, if you change the settings for
other i.LINK components, the sound will
be discontinued momentarily.
• Depending on the upgrade process, cer-
tain components may not be recognized
by the unit.
• The power plug is disconnected.
• The protection circuit may have been
activated.
Techno Tidbits and Problem-solving
Remedy
• Refer to the manual that came with the
source player.
• Refer to the manual that came with the
source player.
• The unit corresponds to DTCP . Refer to
the manual for the selected compo-
nent.
• Check all connections.
• Use a cable less than 3.5m long.
• Refer to the manual for the selected
component.
• When the source player is turned off or
in the standby mode, the output signal
is not produced. Refer to the manual
for the selected component.
• Initialized all the information stored in
the unit in the order as follows:
1. When the unit is in the standby
mode, press and hold STEREO/DIRECT
and then press STANDBY/ON.
2. When "DB CLEAR?" is displayed,
press MULTI CH IN.
3. When "DB CLEAR OK?" is displayed,
press ACOUSTIC EQ.
4. Make sure "DB CLEAR SET" is
displayed to end initialization.
5. If "DB ERROR" is displayed, step
through the procedure again.
• Connect the power plug to the wall out-
let.
• Disconnect the power plug from the
outlet, and insert again.
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En