Sagem Roxy User Manual page 65

4.
The following are excluded from the warranty:
Breakdowns or malfunctions due to non-compliance with the installation and usage instructions, to an external cause of the
phone (shock, lightning, fire, vandalism, malice, water damage of any type, contact with various liquids or any harmful agent,
unsuitable electric current, etc), to modifications of the phone made without the written consent of the manufacturer, to a
servicing fault, as described in the documentation supplied with the phone, to lack of supervision or care, to poor
environmental conditions of the phone (especially temperature and hygrometry, effects of variations in electric voltage,
interference from the mains network or earth) or even due to a repair, a call-out (opening or attempt to open the phone) or to
servicing done by personnel not approved by the manufacturer.
Damage resulting from inadequate packaging and/or poor packing of the phone sent back to the manufacturer.
Normal wear and tear of the phone and accessories.
Communication problems linked with a poor environment, especially:
Problems accessing and/or logging onto the Internet, such as failures in the access network, the failure of the subscriber's or
correspondent's line, transmission fault (poor geographic coverage by radio transmitters, interference, disturbance, failure or
poor quality of phone lines, etc.), a fault inherent in the local network (cabling, file server, user phone) and/or transmission
network fault (interference, disturbance, failure or poor quality of the network, etc).
Change of parameters of the cellular network made after the phone was sold.
Supply of new software versions.
Current servicing work: delivery of consumables, installation or replacement of these consumables, etc.
Call-outs for phone or software modified or added without the written consent of the manufacturer.
Faults or disruptions resulting from the use of products or accessories not compatible with the phone.
Phones returned to the manufacturer that do not comply with the return procedure specific to the phone cove-red by this
warranty.
The opening or closing of a SIM operator key and call-outs resulting in the non-operation of the phone resulting from the
opening or closing of the SIM operator key done without the agreement of the original operator.
5.
In the cases of warranty exclusion and of expiry of the warranty period, the manufacturer shall draw up an estimate to be
given to the customer for acceptance before any call-out. The repair and carriage costs (there and back) given in the accepted
estimate will be charged to the customer.
These provisions are valid unless a special written agreement has been made with the customer. If one of the provisions turns
out to infringe a legally essential rule protecting consumers under their national legislation, this provision shall not apply, but
all other provisions shall remain valid.
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Warranty