Grandstream Networks GXV3240 User Manual page 75

GXV3240 User Manual
SCA
GXV3240 supports SCA on the BroadSoft platform. This feature allows SCA members to share the
SIP lines and provides the condition monitoring of the shared line (idle, activation, calls, maintain).
When a member of the SCA group calls, all the members of the SCA will get the ringing and can
answer the phone individually.
When a member of SCA group is answering the phone or making an outgoing call, the red
indicators of other members keeps on, other members can't call via until the line being released or
hold. (Except enable multiple calls on the server).
When there is an active call, there are two types of call hold: public call hold and private call hold.
When a member of a SCA enables public call hold, yellow indicators of other members are flashing,
They hey could answer the phone while set up their own extensions busy at the same time.
Nevertheless, if the phone is set to private, the red indicators of other members in the group would
not flash.
Users need to register their accounts to the the SCA group. In addition; the user can enable and
configure SCA options via GXV3240 or go to the web page. There are 2 ways.
Enable SCA via GXV3240.Go to Settings->Custom Account Settings (Select an account) ->Shared
Account; or enable SCA via the web page, go to Account ->SIP Settings->Enable SCA and click
"Yes".
Grandstream Co., Ltd
Software Version：1.0.0.11 Document Version：0.1
MAKING PHONE CALLS
64