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When you have finished, make a phone call to confirm your activation. If your phone is still not activated or
you do not have access to the Internet, contact HTC Customer Service at 1-888-211-4727 for assistance.
Tip
Do not press
while the phone is being activated. Pressing
Note
If you are having difficulty with activation, contact HTC Customer Service by dialing 1-888-211-4727 from any
other phone.
Setting Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off. You should set up your HTC Voicemail and personal greeting as soon as your phone is activated.
1.
From the Home screen, tap
2.
Press and hold
.
3.
Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Note
Voicemail Passcode
HTC strongly recommends that you create a passcode when setting up your voicemail to protect against
unauthorized access. Without a passcode, anyone who has access to your handset is able to access your
voicemail messages.
For more information about using your voicemail, see "Voicemail" on page 76.
HTC Account Passwords
As a HTC customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account username and password when you sign on to
. (Click Need to register for access? to get started.) If you are not the account owner (if someone
www.HTC.com
else receives the bill for your HTC service), you can get a sub-account password at www.HTC.com .
Voicemail Password
You'll create your voicemail password (or passcode) when you set up your voicemail. See "Setting Up Your
Voicemail" for more information on your voicemail password.
Data Services Password
With your HTC phone, you may elect to set up an optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords, sign on to www.HTC.com or call HTC Customer Service
at 1-888-211-4727 .
cancels the activation process.
.
1A. Setting Up Service
3
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