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Rev 1 Apr.13
Modem is not detected after AirCard Watcher
installation completes (Windows)
You successfully complete the automatic installation process, but Watcher does
not detect the AirCard USB Modem:
Start
1. Click
, and then click
TRU-Install
2. Double-click
3. When you are prompted to switch to modem mode, click
4. Wait for Watcher to detect the AirCard USB Modem.
5. If the AirCard USB Modem still is not detected, connect to the Internet using
another method and go to
Windows installer fails
When you try to install or uninstall Watcher, the message
accessible
(Error code: 1601) appears.
To fix Error 1601, first see if another installation process is running.
Ctrl + Alt + Del
1. Press
Processes
2. Go to the
3. Check the running processes for any of these names:
· setup.exe
· isetup.exe
· ikernel.exe
· msiexec.exe
· idriver.exe
· IsUninst.exe
· Uninst.exe
If any of these processes are running on the system:
1. Select each process.
End Process
2. Click
.
3. Try to run the Watcher installation again.
If the installation is not successful, connect to the Internet using another method
and check NETGEAR Knowledge Base articles at support.netgear.com.
Control Panel
.
.
support.netgear.com
and select Task Manager.
tab.
OK
.
for assistance.
Windows Installer is not
15
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