Clevo P870KM User Manual
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V17.5.10

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Summary of Contents for Clevo P870KM

  • Page 1 V17.5.10...
  • Page 3 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
  • Page 4: Erp Off Mode Power Consumption Statement

    Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.
  • Page 5 Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at- tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.
  • Page 6: Fcc Statement

    Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 7: Fcc Rf Radiation Exposure Statement

    Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
  • Page 8: Important Safety Instructions

    Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 9: Instructions For Care And Operation

    Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 10 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
  • Page 11: Servicing

    Preface Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions: •...
  • Page 12: Power Safety

    Preface Power Safety The computer has specific power requirements:  • Only use a power adapter approved for use with this computer. • Your AC/DC adapter may be designed for international travel but it still requires a Power Safety Warning steady, uninterrupted power supply.
  • Page 13: Polymer Battery Precautions

    Preface Polymer Battery Precautions Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf. • Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha- nism and is not a cause for concern.
  • Page 14: General Battery Precautions

    Preface General Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
  • Page 15: Cleaning

    Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Travel Considerations As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged.
  • Page 16 Preface Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched. Disconnect the AC/DC adapter and cables.
  • Page 17 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
  • Page 18 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
  • Page 19: Lcd Screen Care

    Preface Lighting Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...
  • Page 20 Preface XVIII...
  • Page 21: Table Of Contents

    Preface Contents Notice ................................I ErP Off Mode Power Consumption Statement: ................... II FCC Statement ............................IV FCC RF Radiation Exposure Statement: ..................... V Instructions for Care and Operation ......................VII Servicing ..............................IX Power Safety ..............................X Polymer Battery Precautions ........................XI General Battery Precautions ........................XII Cleaning ..............................
  • Page 22 Preface Top Case ..............................1-7 LED Indicators ............................1-8 Illuminated LED Keyboard ........................1-9 Control Center ............................1-10 Keyboard Backlight LED ........................1-11 Flexikey® Application ..........................1-17 Flexikey® Application Features: ......................1-18 Function Keys & Visual Indicators ......................1-19 Front & Rear Views ..........................1-20 Power Converter & Dual Adapters ......................1-21 Right View ...............................1-22 Left View ..............................1-25 Bottom View ............................1-26...
  • Page 23 Preface Storage Devices, Mouse, & Audio Overview ..............................2-1 Hard Disk Drive/Solid State Drive ......................2-2 Multi-in-1 Card Reader ..........................2-3 Audio Features ............................2-4 Setup for 5.1 or 7.1 Surround Sound ......................2-5 Setup for Audio Recording ........................2-7 Setup for Headphones/Speakers - Line-Out Jack ..................2-8 Touchpad and Buttons/Mouse ........................2-9 Touchpad Sensitivity ..........................2-9 Mouse Properties Control Panel ......................2-10...
  • Page 24 Preface Sleep ................................3-8 Hibernate ..............................3-9 Shut down ..............................3-9 Configuring the Power Buttons .......................3-10 Resuming Operation ..........................3-12 Power Conservation Modes ........................3-13 Settings Menu Power Controls ........................3-15 Battery Information ..........................3-18 Battery Power ............................3-18 Conserving Battery Power ........................3-19 Battery Life ..............................3-20 New Battery .............................3-20 Recharging the Battery with the AC/DC Adapter ...................3-20 Proper handling of the Battery Pack ......................3-21 Battery FAQ .............................3-22...
  • Page 25 Preface Windows Security Message ........................4-6 New Hardware Found ..........................4-6 Driver Installation Procedure ........................4-7 Chipset ...............................4-7 NVIDIA Video (VGA) ..........................4-7 LAN ................................4-7 Card Reader ...............................4-7 Touchpad ..............................4-8 Airplane ..............................4-8 Control Center ............................4-8 MEI Driver ..............................4-8 Thunderbolt ..............................4-8 Audio .................................4-8 Optional Drivers ............................4-10 BIOS Utilities Overview ..............................5-1 The Power-On Self Test (POST) .......................5-2...
  • Page 26 Preface Entering Setup ............................5-4 Setup Screens .............................5-5 Main Menu ..............................5-6 System Time & Date (Main Menu) ......................5-6 SATA Port # (Main Menu) ........................5-7 OffBoard SATA / NVMe Controller Configuration (Main Menu) ............5-7 System/Extended Memory (Main Menu) ....................5-7 MB Series / BIOS Revision / KBC/EC firmware Revision / VGA Card / Mac Address (Main Menu) ...5-7 Advanced Menu ............................5-8 Advanced Chipset Control (Advanced Menu) ..................5-8 GPU Performance Scaling (Advanced Menu >...
  • Page 27 Preface Security Menu ............................5-16 Set Supervisor Password (Security Menu) ....................5-16 Set User Password (Security Menu) ......................5-17 Password on boot: (Security Menu) ......................5-17 Secure Boot Control (Security Menu) .....................5-18 TPM Configuration (Security Menu) ......................5-19 Boot Menu ...............................5-20 Boot Option Priorities (Boot Menu) ......................5-21 UEFI Boot (Boot Menu) ..........................5-21 Exit Menu ..............................5-22 Modules...
  • Page 28 Preface Deleting a RAID (Windows 10) ......................6-21 Intel® Optane™ Setup Procedure ......................6-22 Clearing Intel® Optane™ ........................6-26 Wireless LAN Module ..........................6-29 Intel® WLAN Driver Installation ......................6-30 WLAN AD Combo Driver Installation ....................6-30 WLAN Configuration in Windows 10 ....................6-31 Fingerprint Reader Module ........................6-34 Fingerprint Reader Driver Installation .....................6-35 Fingerprint Module Configuration ......................6-36 Bluetooth &...
  • Page 29 Preface Intel® Rapid Storage Technology for RAID Systems ................6-56 RAID Volume Data Verification and Repair ..................6-58 Replacing and Reverting Recovery and Master Volumes ...............6-58 Intel® Rapid Storage Technology for Optane Systems ................6-61 Enabling Intel® Optane™ ........................6-62 Disabling Intel® Optane™ ........................6-65 PC Camera ...............................6-67 Camera App .............................6-68 Taking Pictures/Capturing Video ......................6-70...
  • Page 30 Preface Interface (Ports & Jacks) Overview ..............................A-1 Ports and Jacks ............................A-2 2-in-1 Audio Jack (Headphone-Out & S/PDIF-Out Jack) ................A-2 Card Reader ..............................A-2 DC-In Jack ..............................A-2 HDMI-Out Port ............................A-2 Line-In Jack ..............................A-2 Line-Out Jack ............................A-3 Microphone-In Jack ..........................A-3 Mini DisplayPort 1.3 ..........................A-3 RJ-45 LAN Jack ............................A-3 Security Lock Slot ............................A-3 Thunderbolt™...
  • Page 31 Preface Control Center & Flexikey® Overview ..............................B-1 Control Center ............................B-1 Flexikey® ..............................B-1 Power Modes ............................B-3 Control Center Menus ..........................B-4 Power Status (System Program) ......................B-5 CPU Temperature (System Program) ......................B-5 Brightness (System Program) ........................B-5 Volume (System Program) ........................B-5 Fan Speed (System Program) ........................B-5 This system supports Power Saving power ..................B-6 Sleep Button (System Program) ......................B-6...
  • Page 32 Preface Display Utility (System Program for High Definition displays only) ............B-8 CPU / Memory Overclocking Support ....................B-11 CPU Overclocking ..........................B-13 Memory Overclocking ..........................B-14 GPU Overclocking ..........................B-15 GPU Overclocking ..........................B-17 Flexikey® Application ...........................B-20 Language Interface ..........................B-21 Keyboard Settings - Express Key ......................B-25 Enabling Time Record ..........................B-27 Keyboard Settings - Launch App ......................B-29 Keyboard Settings - Express Text ......................B-31...
  • Page 33 Preface NVIDIA Video Driver Controls NVIDIA Video Driver Installation ......................C-1 NVIDIA GeForce Experience ........................C-2 Configure Other Displays Using Project ....................C-3 You can configure attached displays from Project...................C-3 Configuring an External Display In Windows ..................C-4 Audio Setup for HDMI ..........................C-5 Wireless Display ............................C-8 Wireless Display Configuration .......................C-9 NVIDIA Control Panel ...........................C-11...
  • Page 34 Preface Specifications Note ................................D-2 Core Logic ..............................D-2 Display ..............................D-2 Memory ..............................D-2 Storage ..............................D-2 Audio ................................D-2 BIOS .................................D-3 Keyboard & Pointing Device ........................D-3 Indicators ..............................D-3 Interface ..............................D-3 Card Reader ..............................D-3 Slots ................................D-3 Communication ............................D-3 Operating System ............................D-3 Security ..............................D-4 Features ..............................D-4 Power Management ..........................D-4 Power ................................D-4 Environmental Spec ..........................D-4...
  • Page 35: Quick Start Guide Overview

    Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...
  • Page 36: Advanced Users

    Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “Drivers & Utilities” on page 4 - 1 “BIOS Utilities” on page 5 - 1 in the User’s Manual.
  • Page 37: Not Included

    Quick Start Guide Not Included Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database pro- grams) have their own manuals, so please consult the appropriate manuals.  Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the appropriate drivers.
  • Page 38: System Software

    Quick Start Guide System Software Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system is supported.
  • Page 39: System Startup

    Quick Start Guide System Startup 1. Remove all packing materials, and place the computer on a stable surface, and securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. 2. You must use the power converter supplied with the dual AC/DC adapters connected to power this computer.
  • Page 40: Lcd Panel Open

    Quick Start Guide LCD Panel Open Figure 1 - 2 LCD Panel Open  1. Built-In PC Camera Wireless Device 2. PC Camera LED Operation Aboard 3. Built-In Array Aircraft Microphone The use of any portable elec- 4. LCD tronic transmission devices 5.
  • Page 41: Top Case

    Quick Start Guide Top Case Figure 1 - 3 Top Case 1. Top Case Logo LED  Top Case Logo LED Note that the Top Case Logo LED may be toggled On/Off using the Fn + 3 key combina- tion. The Colors and Modes may be configured using the Keyboard Backlight application (see page 12).
  • Page 42: Led Indicators

    Quick Start Guide LED Indicators The LED indicators on the top case, and at the front of the computer, display helpful information about the cur- rent status of the system. Top Case LEDS Front Case LEDS Icon Color Description Icon Color Description Number Lock is Activated...
  • Page 43: Illuminated Led Keyboard

    Quick Start Guide Illuminated LED Keyboard  The illuminated keyboard has an embedded numerical keypad for easy numeric data Other Keyboards input, and features function keys to allow you to change operational features instant- ly. See Table 1 - 4, on page 1 - 19 for full function key combination details.
  • Page 44: Control Center

    Quick Start Guide Control Center When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar to toggle the Control Center on/off. The Con- trol Center gives quick access to frequently used controls and enables you to quickly turn the camera/Touch Pad on/off (see Appendix B...
  • Page 45: Keyboard Backlight Led

    Quick Start Guide Keyboard Backlight LED Press Fn plus the key to toggle the keyboard LED on/off. The keyboard LED may be configured using the Fn + key combination outlined in the table below. In addition press Fn plus the key to launch the keyboard backlight application to configure the settings (see overleaf).
  • Page 46 Quick Start Guide Keyboard Backlight Application (for Illuminated Keyboards) The Keyboard Backlight application can be accessed by pressing the Fn plus key (or by clicking the Flexikey button in the Gaming section of the Control Center, and then clicking the Backlight tab). Help Butt Effects Buttons Keyboard Sections...
  • Page 47 Quick Start Guide Brightness Click on any of the numbers (0 - 3) on the brightness bar to set the brightness level of the keyboard backlight. Color Swatch The color swatch in the top right of the screen allows you to select a range of colors for your keyboard backlight by clicking on the color required.
  • Page 48 Quick Start Guide Modes The buttons surrounding the swatch allow you to alter the effects of the keyboard backlight. Click on any of the buttons to view the effects on the keyboard. Click Save when exiting the application to retain the setting. Mode Buttons Random Color Wave Up/Down...
  • Page 49 Quick Start Guide Preview The bottom left section of the application allows you to preview setting changes made to colors on the keyboard and Top Case Logo LED (the Top Case Logo LED supports 256 colors only). Click the keyboard or top case icon to switch between them.
  • Page 50 Quick Start Guide Sets The application allows you to save up to 3 sets of color and effect combinations. Click Save when exiting the application to retain the settings. Figure 1 - 9 - Sets Save & Exit Click Exit to quit the application without saving, or Save to exit and retain the settings. Figure 1 - 10 - Save &...
  • Page 51: Flexikey® Application

    Quick Start Guide Flexikey® Application The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key to launch multiple key combinations, or to launch programs and applications, to create text macros and to disable certain keys. The application can also be used to configure the mouse buttons to create hotkeys for gaming etc.
  • Page 52: Flexikey® Application Features

    Quick Start Guide Flexikey® Application Features: For full details see “Flexikey® Application” on page B - • EXPRESS KEY - This feature allows you to configure a single key (or mouse click) to send multiple key combinations, or to create more useful shortcut keys This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.
  • Page 53: Function Keys & Visual Indicators

    Quick Start Guide Function Keys & Visual Indicators Keys Function/Visual Indicators Keys Function/Visual Indicators Fan Control Fn + Toggle Automatic / Control Center Toggle (see over) Fn + Full Power* Fn + Play/Pause (in Audio/Video Programs) Display Toggle Fn + Fn + Touchpad Toggle Fn +...
  • Page 54: Front & Rear Views

    Quick Start Guide Front & Rear Views Figure 1 - 12 Front & Rear Views 1. LED Power Indica- tors 2. Vent/Fan Intake HDMI-Out Port 4. USB 3.0 Port (USB 3.1 Gen 1) 5. DC-In Jack  Power Converter You must use the power converter supplied with the dual AC/DC adapters connected to power this computer. ...
  • Page 55: Power Converter & Dual Adapters

    Quick Start Guide Power Converter & Dual Adapters The power converter allows you to use the 2 identical AC/DC adapters supplied with your system (the power rating of each adapter is identical) to power your computer. This system is used to prevent power issues arising when using high-end games and 3D applications etc.
  • Page 56: Right View

    Quick Start Guide Right View Figure 1 - 14 Right View 1. USB 3.0 Port (USB 3.1 Gen 1) 2. Multi-In-1 Card Reader USB 3.1 Gen 2 (Type C)  Thunderbolt Model B ™ Combo Port # 1 Multi-in-1 Card Reader USB 3.1 Gen 2 The card reader allows you to use the most popular digital storage card formats: (Type C)
  • Page 57 Quick Start Guide  Ejecting Thunderbolt Devices In order to prevent system problems make sure you do not simply pull the cable out from the Thunderbolt port. The hardware must be ejected safely: Go to the notification area of the taskbar in the Desktop App and click on the Safely Remove Hardware and Eject Media icon.
  • Page 58 Quick Start Guide * Thunderbolt 3 Thunderbolt 3 Thunderbolt 3 Ports Disabled 1 * Port Enabled 2 * Ports Enabled (Default Setting) BIOS Settings - Display Digital Interface (DDI) Control DDI to mDP PORT # 1 DDI to TBT 2 DDI to TBT (Default Setting) Disabled Enabled...
  • Page 59: Left View

    Quick Start Guide Left View Figure 1 - 15 Left View 1. RJ-45 LAN Jacks 2. 2 * USB 3.0 Ports (USB 3.1 Gen 1) 3. Powered USB 3.0 Port (USB 3.1 Gen 1)  4. Line-In Jack 5. Microphone Jack Powered USB 3.0 (USB 3.1 Gen 1) Port 6.
  • Page 60: Bottom View

    Quick Start Guide Bottom View Figure 1 - 16 Bottom View 1. Fan Outlet/Intake 2. Subwoofer  Overheating To prevent your computer from overheating make sure nothing blocks the vent(s)/ fan intakes/outlets while the computer is in use. Caution - Vents / Fan Intakes /Outlets The area around the vents/ fan intakes/outlets on the...
  • Page 61: Windows 10 Start Menu

    Quick Start Guide Windows 10 Start Menu Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).
  • Page 62: Right-Clicking The Windows Logo In Start Menu

    Quick Start Guide Right-Clicking the Windows Logo In Start Menu Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Control Panel, Programs and Features, Power Options, Task Manager, Search, File Explorer, Command Prompt, Device Manager and Network Connections etc.
  • Page 63: Start Menu Apps & Tiles

    Quick Start Guide Start Menu Apps & Tiles The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps (you can use the scroll bar to move up and down the screen).
  • Page 64 Quick Start Guide Pining/Unpinning Apps & Programs to/from the Start Menu To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start.
  • Page 65: Windows 10 Control Panel

    Quick Start Guide Windows 10 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10. • Right-click the Start Menu icon in the taskbar in the lower left corner of the screen and select Control Panel from the menu.
  • Page 66: Settings

    Quick Start Guide Settings The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Ac- counts, Time &...
  • Page 67: Windows 10 Taskbar

    Quick Start Guide Windows 10 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli- cations referred to throughout the course of this manual can be accessed from here.
  • Page 68: Video Features

    Quick Start Guide Video Features You can switch display devices, and configure display options, from the Display Settings control panel. In Win- dows 10 it is possible to quickly configure external displays from the Project menu ( press the Windows logo on your keyboard and the P key).
  • Page 69 Quick Start Guide To access the Display Settings: You can quickly adjust the display by right-clicking the desktop and selecting Display Settings (Figure 1 - 25). Adjust the settings using the sliders in the menu or click Advanced display settings (Figure 1 - 25) to change resolution.
  • Page 70 Quick Start Guide To access the NVIDIA Control Panel: Right-click the desktop and select NVIDIA Control Panel (Figure 1 - 26). Double-click the icon (Figure 1 - 26) in the Windows control panel. Make sure you run the GeForce Experience app after installing all the drivers (internet connection required), and then restart the computer and run the app a second time.
  • Page 71: Power Options

    Quick Start Guide Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 38).
  • Page 72 Quick Start Guide You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.  Adding Hibernate/Sleep to the Power Men Go to the Power Options (Hardware and Sound) control panel.
  • Page 73: Storage Devices, Mouse, & Audio Overview

    Storage Devices, Mouse, & Audio Chapter 2: Storage Devices, Mouse, & Audio Overview Read this chapter to learn more about the following main features and components of the computer: • Hard Disk Drive/Solid State Drive • Multi-in-1 Card Reader • Audio Features •...
  • Page 74: Hard Disk Drive/Solid State Drive

    Storage Devices, Mouse, & Audio Hard Disk Drive/Solid State Drive  The hard disk drive (HDD) and/or solid state drive (SSD) is used to store your data Bottom Cover in the computer. The hard disk can be taken out to accommodate other serial (SATA) Removal Warning hard disk drives (see “Storage”...
  • Page 75: Multi-In-1 Card Reader

    Storage Devices, Mouse, & Audio Multi-in-1 Card Reader  The card reader allows you to use some of the latest digital storage cards. Push the Push-Push Card card into the slot and it will appear as a removable device, and can be accessed in Reader the same way as your hard disk (s).
  • Page 76: Audio Features

    Storage Devices, Mouse, & Audio Audio Features  You can configure the audio options on your computer from the Sound control Volume Adjustment panel in Windows, or from the Realtek HD Audio Manager icon in the notifi- The sound volume level cation area/control panel (right-click the notification area icon to bring up an au- can be clicking using the...
  • Page 77: Setup For 5.1 Or 7.1 Surround Sound

    Storage Devices, Mouse, & Audio Setup for 5.1 or 7.1 Surround Sound  To setup your system for 5.1 or 7.1 surround sound you will need to connect the au- dio cables to the Headphone & S/PDIF Combo jack, Line-In jack, Line-Out jack and Volume Adjustment Microphone-In jack (note: the Line-Out jack is used for 7.1 surround sound only).
  • Page 78 Storage Devices, Mouse, & Audio Plug the front speaker cables into the Headphone & S/PDIF Combo Jack.  Plug in the other cables (you may require an adapter to connect each cable to the appropriate jack e.g a stereo mini to dual RCA adapter) from your speakers as Headset Playback follows: If you are using a head-...
  • Page 79: Setup For Audio Recording

    Storage Devices, Mouse, & Audio Setup for Audio Recording To record audio sources on your computer at optimum quality follow the instruc- tions below: Click Control Panel and make sure you are in Classic View. Click Realtek HD Audio Manager (or right-click the notification area icon select Sound Manager).
  • Page 80: Setup For Headphones/Speakers - Line-Out Jack

    Storage Devices, Mouse, & Audio Setup for Headphones/Speakers - Line-Out Jack  To connect either headphones or speakers to the Line-Out jack follow the instruc- tions below: Auto Pop-Up Dialog Plug either the headphones or speakers in to the Line-Out jack. You should enable the When the pop-up menu appears make sure you select Line-Out by putting a check auto pop-up dialog to...
  • Page 81: Touchpad And Buttons/Mouse

    Storage Devices, Mouse, & Audio Touchpad and Buttons/Mouse  The Touchpad is an alternative to the mouse; however, you can also add a mouse to Touchpad Cleaning your computer through one of the USB ports. The Touchpad buttons function in In order to improve pad much the same way as a two-button mouse.
  • Page 82: Mouse Properties Control Panel

    Storage Devices, Mouse, & Audio Mouse Properties Control Panel  You can configure the functions from the Mouse control panel in Windows as fol- Disabling the lows. Touchpad Right-click the Start Menu icon. If you need to disable Select Control Panel. the Touchpad for any Click Mouse (Hardware and Sound >...
  • Page 83 Storage Devices, Mouse, & Audio Figure 2 - 8 Mouse Properties Control Panels Mouse Properties Control Panel 2 - 11...
  • Page 84: Mouse & Touchpad Devices

    Storage Devices, Mouse, & Audio Mouse & Touchpad Devices  You can also configure the functions from the Mouse & touchpad control panel in Disabling the Devices in the Settings control panel as follows. Touchpad Click the Settings item in the Start Menu (this is also as an App or All Settings in If you need to disable the Action Center).
  • Page 85 Storage Devices, Mouse, & Audio Touchpad Settings You can disable the Touchpad by clicking the Touchpad button to turn it off. You can set the system to automatically disable the internal Touchpad when an ex- ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on when a mouse is connected”...
  • Page 86 Storage Devices, Mouse, & Audio Touchapd Taps Make sure “Allow taps on the touchpad” is on if you want to use the tap feature. The Delay feature helps prevent recognizing taps on the pad by accident, by recog- nizing when your palm is resting on it or brushing its surface while you are typing. Use the drop-down menu to either turn of any delay, or to adjust the delay to your preference.
  • Page 87 Storage Devices, Mouse, & Audio You to use a specific gesture or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applications, and these may be en- abled or disabled by clicking on the appropriate button. Figure 2 - 12 Mouse &...
  • Page 88 Storage Devices, Mouse, & Audio The two-finger tap acts as a right-click mouse action and can bring up context menus etc. The two-finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the Touchpad surface and slide both fingers in the direction required (in a straight con- tinuous motion).
  • Page 89 Storage Devices, Mouse, & Audio The three and four-finger taps may be configured may be used to trigger Cortana Search or the Action Center. Figure 2 - 15 Mouse & Touchpad Select Actions The three finger-drags & slides gesture may be used to enhance navigation with a variety of applications such as browsing the Internet or scrolling through a photo viewer.
  • Page 90 Storage Devices, Mouse, & Audio The following is an overview of the main gestures you can use with your Touchpad. Figure 2 - 17 Touchpad Gestures 2 - 18 Mouse & Touchpad Devices...
  • Page 91: Power Management Overview

    Power Management Chapter 3: Power Management  OS Note Overview Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.
  • Page 92: The Power Sources

    Power Management The Power Sources  The computer can be powered by either the 2 AC/DC adapter s and power converter Forced Off supplied, or by a battery pack. If the system “hangs”, AC/DC Adapters and Power Converter and the Ctrl + Alt + Del key combination doesn’t Use only the AC/DC adapters and converter that come with your computer.
  • Page 93: Battery

    Power Management Battery The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable. Battery life varies depending on the applications and the configuration you're using. To increase battery life, let the battery discharge completely before recharging (see “Battery FAQ”...
  • Page 94: Turning On The Computer

    Power Management Turning On the Computer Now you are ready to begin using your computer. To turn it on simply press the pow- er button on the front panel. When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down).
  • Page 95: Shutting The Computer Down

    Power Management Shutting the Computer Down Note that you should always shut your computer down by choosing the Shut down command as this will help prevent hard disk or system problems. Use the Power item in the Start Menu and select Shut down. You can also use the context menu (right-click the Start Menu icon or press the Windows logo...
  • Page 96: Power Plans

    Power Management Power Plans  The computer can be configured to conserve power by means of power plans (Con- Resuming trol Panel > Power Options). You can use (or modify) an existing power plan, or Operation create a new one. Table 3 - 1, on The settings may be adjusted to set the display to turn off after a specified time, and page 3 - 12...
  • Page 97 Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.
  • Page 98: Power-Saving States

    Power Management Power-Saving States  You can use power-saving states to stop the computer’s operation and restart where Wake On LAN you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving Support states. Wake-On-LAN is only supported from Sleep or Sleep Hibernate states...
  • Page 99: Hibernate

    Power Management Hibernate Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.
  • Page 100: Configuring The Power Buttons

    Power Management Configuring the Power Buttons  The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the Password computer in to a power-saving state. Click Choose what the power buttons do on Protection the left menu in Power Options to bring up the menu.
  • Page 101 Power Management Adding Hibernate/Sleep to the Power Menu Add Hibernate/Sleep to the Power Menu as follows. Go to the Power Options (Hardware and Sound) control panel. Click “Change settings that are currently unavailable” Click Choose what the power buttons do. Click to put a check in the Hibernate/Sleep box under Shutdown settings.
  • Page 102: Resuming Operation

    Power Management Resuming Operation You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F12 key combo). Power Status Icon Color To Resume Table 3 - 1 Power Off Press the Power Button Resuming Press the Power Button...
  • Page 103: Power Conservation Modes

    Power Management Power Conservation Modes  This system supports Power Saving power management features that place comput- ers (CPU, hard drive, etc.) into a low-power sleep modes after a designated period Power Conservation of inactivity. Adjust Power Conservation Modes from the Control Center: Modes The Power Saving set- Press the Fn + Esc key combination to toggle the Control Center on/off.
  • Page 104 Power Management Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination from almost any of the Win- dows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User, Sign out, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu ap- pears to display Sleep, Shut down, and Restart.
  • Page 105: Settings Menu Power Controls

    Power Management Settings Menu Power Controls The Settings item in the Start Menu (and also as an App) gives you access to a num- ber of power settings control panels which enable you to quickly adjust power op- tions. Click System to access the menu including the power option settings. Figure 3 - 9 Settings Settings Menu Power Controls 3 - 15...
  • Page 106 Power Management Battery Saver Battery Saver will display the battery level, and by clicking Battery Use you can see the current state of battery usage by application etc. Click Battery saver settings to adjust the battery saver level. Figure 3 - 10 Settings >...
  • Page 107 Power Management Power & Sleep Power & sleep gives you quick access to Screen and Sleep settings. Click Addi- tional power settings to go to the main power options control panel. Figure 3 - 11 Settings > Power & Sleep Settings Menu Power Controls 3 - 17...
  • Page 108: Battery Information

    Power Management Battery Information  Follow these simple guidelines to get the best use out of your battery. Low Battery Battery Power Warning Your computer’s battery power is dependent upon many factors, including the pro- When the battery is criti- grams you are running, and peripheral devices attached.
  • Page 109: Conserving Battery Power

    Power Management Conserving Battery Power  • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Windows Mobility Center • Lower the brightness level of the LCD display. The system will decrease LCD brightness slightly to save power when it is not powered by the AC/DC adapter.
  • Page 110: Battery Life

    Power Management Battery Life  Battery life may be shortened through improper maintenance. To optimize the life Battery Removal and improve its performance, fully discharge and recharge the battery at least once every 30 days. Note that the built-in battery is not user re- We should not remove the built-in battery yourself (see sidebar).
  • Page 111: Proper Handling Of The Battery Pack

    Power Management Proper handling of the Battery Pack  • DO NOT disassemble the battery pack under any circumstances • DO NOT expose the battery to fire or high temperatures, it may explode Caution • DO NOT connect the metal terminals (+, -) to each other Danger of explosion if battery is incorrectly re- placed.
  • Page 112: Battery Faq

    Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
  • Page 113 Power Management Click Change plan settings (after creating it) and click Change plan settings > Change advanced power settings. Figure 3 - 15 Change Plan Settings / Change Advanced Power Settings Battery Information 3 - 23...
  • Page 114 Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 16 Power Options Advanced Settings - Battery • Low battery levels = 0% •...
  • Page 115 Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.
  • Page 116 Power Management 3 - 26...
  • Page 117: Drivers & Utilities

    Drivers & Utilities Chapter 4: Drivers & Utilities  This chapter deals with installing the drivers and utilities essential to the operation or Driver Installation & improvement of some of the computer’s subsystems. The system takes advantage of Power some newer hardware components for which the latest versions of most available op- When installing driv- erating systems haven’t built in drivers and utilities.
  • Page 118: Driver Installation

    Drivers & Utilities Driver Installation Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. Click the message “Tap to choose what happens with this disc.” Click Run autorun.exe. Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu. Figure 4 - 1 - Drivers Installer Screen 1 4 - 2 Driver Installation...
  • Page 119 Drivers & Utilities Check the driver installation order from Table 4 - 1, on page 4 - 4 (the drivers must be installed in this order) which is the same as that listed in the Drivers Installer menu below. Click to select the driver you wish to install, (you should note down the drivers as you install them). Follow the instructions for each individual driver installation procedure as listed on the following pages.
  • Page 120 Drivers & Utilities Win 10 (64-bit) Driver Page # Win 10 (64-bit) - Optional Items Page # Chipset Page 4 - 7 Setting Up SATA RAID, Optane™ or AHCI Mode Page 6 - 2 NVIDIA Video (VGA) Page 4 - 7 Wireless LAN Module Page 6 - 29 Page 4 - 7...
  • Page 121: Updating/Reinstalling Individual Drivers

    Drivers & Utilities Manual Driver Installation Updating/Reinstalling Individual Drivers Click Browse CD/DVD (button) in the Drivers Install- If you wish to update/reinstall individual drivers it er application and browse to the executable file in the may be necessary to uninstall the original driver.To do appropriate driver folder.
  • Page 122: User Account Control

    Drivers & Utilities User Account Control  If a User Account Control prompt appears as part of the driver installation procedure, click Continue or Driver Installation General Guidelines Allow, and follow the installation procedure as direct- The driver installation procedure outlined in this Chapter (and in Chapter 7 Options &...
  • Page 123: Driver Installation Procedure

    Drivers & Utilities Driver Installation Procedure 6. Restart the computer and run the application again after restart . Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive and click Install Driv- Note: After installing the video driver go to the Dis- ers (button).
  • Page 124: Touchpad

    Drivers & Utilities Touchpad 3. Click Finish to restart your computer (see “Flexikey® Application” on page 1 - 17 1. Click 5.Install Touchpad Driver > Yes. Appendix B 2. Click Next. 3. Click the button to accept the license agreement MEI Driver and click Next.
  • Page 125 Drivers & Utilities After installing the audio driver the system will not re-  turn to the Drivers Installer screen. To install any of the optional drivers, eject the Device Drivers & Utili- Windows Update ties + User’s Manual disc and then reinsert it (or dou- After installing all the drivers make sure you enable ble-click the disc icon in My Computer), and click Check for updates in order to get all the latest security...
  • Page 126: Optional Drivers

    Drivers & Utilities Optional Drivers See the pages indicated in Table 4 - 1, on page 4 - 4 for the driver installation procedures for any modules in- cluded in your purchase option. Models A & B Figure 4 - 3 - Optional Drivers Installer Screen 4 - 10 Driver Installation...
  • Page 127: Bios Utilities Overview

    BIOS Utilities Chapter 5: BIOS Utilities  BIOS Screens Overview Note that BIOS This chapter gives a brief introduction to the computer’s built-in software: screens pictured these pages are intend- Diagnostics: The POST (Power-On Self Test) ed for guidance in set- ting up your system’s BIOS.
  • Page 128: The Power-On Self Test (Post)

    BIOS Utilities The Power-On Self Test (POST)  If you enable the Boot-time Diagnostic Screen in the Setup Utility, each time you BIOS Settings turn on the computer the system takes a few seconds to conduct a POST, including Warning a quick test of the on-board RAM (memory).
  • Page 129: Failing The Post

    BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non- fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized distributor/supplier as soon as possible.
  • Page 130: The Setup Utility

    BIOS Utilities The Setup Utility  The Aptio Setup Utility tells the system how to configure itself and manage basic BIOS Settings features and subsystems (e.g. port configuration). Warning Entering Setup Incorrect settings can cause your system to To enter Setup, turn on the computer and press F2 (give the system a few seconds malfunction.
  • Page 131: Setup Screens

    BIOS Utilities Setup Screens  The following pages contain additional advice on portions of the Setup. Along the top of the screen is a menu bar with menu headings. When you select a heading, a Setup Menus new screen appears. Scroll through the features listed on each screen to make chang- Setup menus es to Setup.
  • Page 132: Main Menu

    BIOS Utilities Main Menu Figure 5 - 2 Main Menu System Time & Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.
  • Page 133: Sata Port # (Main Menu)

    BIOS Utilities SATA Port # (Main Menu) Pressing Enter opens the sub-menu to show the configuration of a optical Device/ HDD on the computer’s SATA Ports. OffBoard SATA / NVMe Controller Configuration (Main Menu) Pressing Enter opens the sub-menu to show the configuration of any devices on the off board SATA / NVMe Controller if applicable.
  • Page 134: Advanced Menu

    BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu Advanced Chipset Control (Advanced Menu) The sub-menu here allows you to change the settings for the GPU Performance Scaling, FlexiCharger, Software Guard Extensions, VT-d and to DDI Control it as required. 5 - 8 Advanced Menu...
  • Page 135: Gpu Performance Scaling (Advanced Menu > Advanced Chipset Control)

    BIOS Utilities GPU Performance Scaling (Advanced Menu > Advanced Chipset Control)  You can enable/disable NVIDIA GPU Performance scaling from this menu. The NVIDIA Card does the scaling if this option is on, and has less latency than the Intel FlexiCharger GPU.
  • Page 136: Vt-D (Advanced Menu > Advanced Chipset Control)

    BIOS Utilities VT-d (Advanced Menu > Advanced Chipset Control) Enable/disable Intel® Virtualization Technology for Directed I/O (VT-d) from this menu. This extends Intel's Virtualization Technology (VT) by providing hard- ware assists for a virtualization solution. DDI Control (Advanced Menu > Advanced Chipset Control) You can change DDI (Display Digital Interface) control from DDI to mDP (Mini DisplayPort), 1 DDI to TBT (Thunderbolt) or 2 DDI to TBT here to support external displays connected to these ports (see...
  • Page 137: Intel(R) Thunderbolt Technology (Advanced Menu > Intel(R) Thunderbolt)

    BIOS Utilities Intel(R) Thunderbolt Technology  (Advanced Menu > Intel(R) Thunderbolt) You can enable/disable the Intel(R) Thunderbolt port support from this menu (see Thunderbolt Port over). The Thunderbolt port is enabled by default as a data port in Legacy Mode. Set for Display When a display only con- nection for the Thunderbolt...
  • Page 138: Security Level (Advanced Menu > Intel(R) Thunderbolt)

    BIOS Utilities Security Level (Advanced Menu > Intel(R) Thunderbolt) You can set the security level to Legacy Mode, Unique ID, One time saved key or DP only. • Legacy mode will allow any devices to be connected. In this mode the connec- tion manager auto connects to any new devices which are plugged in.
  • Page 139: Overclocking Performance Menu (Advanced Menu)

    BIOS Utilities Overclocking Performance Menu (Advanced Menu)  This menu allows you to adjust settings for processor and performance, and allows Overclocking Issues you to adjust CPU power limits and the CPU VR Custom Setting for voltage reg- ulation. A warning will appear to remind you that overclocking may damage hard- If you get any errors due to changing overclocking set- ware, and that you must be sure that the CPU and memory support overclocking...
  • Page 140: Sata Mode (Advanced Menu)

    BIOS Utilities SATA Mode (Advanced Menu) You can configure SATA (Serial ATA) control to operate in AHCI (Advanced Host Controller Interface), RAID (Redundant Array of Independent disks) or Intel RST Premium (for Intel Optane ) mode from this menu. The SATA Mode should be ™...
  • Page 141: Power On Boot Beep (Advanced Menu)

    BIOS Utilities If you wish to change your SATA mode to/from AHCI/Intel RST Premium mode  you will receive a message (see overleaf) to notify you that doing so may prevent your operating system from booting, and may require a reinstall of the OS. If you do SATA Mode wish to change the SATA mode then backup any necessary data on your hard disk(s) Selection...
  • Page 142: Security Menu

    BIOS Utilities Security Menu  Security Menu The changes you make here affect the access to the Setup utility itself, and also access to your machine as it boots up after you turn it on. These settings do not affect your machine or network passwords which will be set in your...
  • Page 143: Set User Password (Security Menu)

    BIOS Utilities Note: To clear existing passwords press Enter and type the existing password, then  press Enter for the new password (without typing any password entry) and Enter again to confirm the password clearance. Password Warning Note: You can only set the user password after you have set the supervisor pass- If you set a boot pass- word.
  • Page 144: Secure Boot Control (Security Menu)

    BIOS Utilities Secure Boot Control (Security Menu) Secure Boot Control prevents unauthorized operating systems and software from loading during the startup process. Secure Boot is available as a menu option if you have enabled UEFI Boot (see “Boot Menu” on page 5 - 20).
  • Page 145: Tpm Configuration (Security Menu)

    BIOS Utilities TPM Configuration (Security Menu) This sub-menu will allow you to enable/disable Trusted Platform Module (TPM) support, and to configure the Security Device Support. Select TPM Configuration and press Enter to access the sub-menu. Press Enter to access the Security Device Support menu and select Enable to support TPM (see “Trusted Platform Module”...
  • Page 146: Boot Menu

    BIOS Utilities Boot Menu Figure 5 - 11 Boot Menu  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual When you turn the computer on it will look for an operating system (e.g.
  • Page 147: Boot Option Priorities (Boot Menu)

    BIOS Utilities Boot Option Priorities (Boot Menu) Press Enter to select the Boot Option # and use the arrow keys to select any device in order to move its boot priority up and down the list (the selected device will be highlighted in white).
  • Page 148: Exit Menu

    BIOS Utilities Exit Menu Figure 5 - 12 Exit Menu Click Save Changes and Reset to save all changes made. Choosing to Discard Changes, or Exit Discarding Changes, will wipe out any changes you have made to the Setup. You can also choose to restore the original Setup defaults that will re- turn the Setup to its original state, and erase any previous changes you have made in a previous session.
  • Page 149: Modules Overview

    Modules Chapter 6: Modules Overview This chapter contains the information on the various modules (some of which are optional) which may come with your computer, depending on the configuration purchased. If you are unsure please contact your service representative. The chapter includes information on the following: •...
  • Page 150: Setting Up Sata Raid, Optane™ Or Ahci Mode

    Modules Setting Up SATA RAID, Optane™ or AHCI Mode  Note that your system can be set up as a RAID OR to support Intel® Optane™, RAID Hard Disks/ it cannot be set to support both systems. Solid State Drives AHCI Mode All HDDS/SSDs in a Advanced Host Controller Interface (AHCI) is an interface specification that allows...
  • Page 151: Intel® Rapid Storage Technology Application

    Modules Intel Rapid Storage Technology Application ® Make sure you install the Intel® Rapid Storage Technology application if you have set up your HDDs/SSDs in AHCI, RAID, OR Optane™ mode (see “Intel® Rapid Storage Technology” on page 6 - 55). Note the following: •...
  • Page 152 Modules RAID Level Description Table 6 - 1 RAID Levels Identical drives reading and writing data in parallel to increase performance. RAID 0 RAID 0 implements a striped disk array and the data is broken into blocks and each block is written to a separate disk drive.
  • Page 153: Raid Setup Procedure

    Modules RAID Setup Procedure  The actual procedure for setting up a RAID system will depend on whether or not Adding M2. 2280 your system has UEFI enabled or not, and if you are using 2 * PCIE SSDs with the SSDs as RAID - Op- Windows 10 OS installed on one of them.
  • Page 154: Raid Setup - Uefi Enabled

    Modules RAID Setup - UEFI Enabled To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see Table 6 - 1, on page 6 - 4) you will require two identical hard disks or solid state drives. You need to setup a RAID before installing your Windows 10 operating system, and you will need to prepare the following in order to do so.
  • Page 155 Modules Select Create RAID Volume and press <Enter>. Figure 6 - 1 Create RAID Volume (Advanced > Intel(R) 10. You can now setup your RAID volume using any two installed disks. Rapid Storage 11. Go to Name: and press <Enter>. Technology 12.
  • Page 156 Modules 13. Go to RAID Level: and press <Enter>. 14. Choose the RAID Level required (see Table 6 - 1, on page 6 - 4 for details) and press <Enter>. • RAID0 (Stripe) • RAID1 (Mirror) 15. Go to any of the disks listed under Select Disks: and select a disk name and press <Enter>.
  • Page 157 Modules 17. You should select two identical hard disks/SSDs to form your RAID volume. 18. If you have selected RAID0 (Stripe) then you can adjust the “Strip Size” to your requirements (it is recommended that you set the “Strip Size” to 128KB). 19.
  • Page 158 Modules 22. Press <F4> and <Yes> to “Save Changes and Reset”, however ensure that the condition in the bulleted point below is met before doing so. • Make sure the Windows 10 OS DVD is in the attached DVD drive, as the com- puter starts up it will automatically boot from the Windows 10 OS DVD (you will be prompted to press a key to boot from the DVD).
  • Page 159: Raid Setup (2 * Pcie Ssds) - Uefi Enabled

    Modules RAID Setup (2 * PCIE SSDs) - UEFI Enabled If you are setting up a RAID using 2 * PCIE SSDs, with the Windows 10 OS in- stalled on one of them, then follow the setup procedure below: To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see Table 6 - 1, on page 6 - 4) you will...
  • Page 160 Modules Insert the Device Drivers & Utilities + User’s Manual disc into the CD/DVD drive of the operable computer. Copy the f6flpy-x64 folder from the location below (D: denotes your DVD drive) on the Device Drivers & Utilities + User’s Manual disc to the USB flash drive or external USB hard disk.
  • Page 161 Modules Figure 6 - 6 Name the RAID Volume (Advanced > Intel(R) Rapid Storage Technology) 16. Go to RAID Level: and press <Enter>. 17. Choose the RAID Level required (see Table 6 - 1, on page 6 - 4 for details) and press <Enter>.
  • Page 162 Modules 18. Go to any of the disks listed under Select Disks: and select a disk name and press <Enter>. 19. Move the cursor down (use the arrow keys) onto to X (o select the disk required and press <Enter>. Figure 6 - 7 Select Disks (Advanced >...
  • Page 163 Modules 23. The RAID volume will then be created and the RAID information will be displayed under Intel(R) Rapid Storage Technology (in the Advanced menu). Figure 6 - 8 Created RAID Information (Advanced > Intel(R) Rapid Storage Technology) 24. Press <Esc> to exit the menu. 25.
  • Page 164 Modules 26. Press <F7> as the computer starts up to bring up the boot device menu. 27. Select the DVD drive containing the Windows 10 OS DVD and press <Enter>. 28. Press a key at system startup to begin installing Windows from your Microsoft Windows 10 disc.
  • Page 165: Raid Setup - Uefi Disabled

    Modules RAID Setup - UEFI Disabled To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see Table 6 - 1, on page 6 - 4) you will require two identical hard disks or solid state drives. You need to setup a RAID before installing your Windows 10 operating system, and you will need to prepare the following in order to do so.
  • Page 166 Modules Select 1.Create RAID Volume and press Enter. Figure 6 - 9 Intel(R) Rapid Storage Technology Option ROM Type the RAID volume name and then press Tab or Enter to advance to the next field. 10. Specify (use the up and down arrow keys) the RAID level (RAID 0 (Stripe) or RAID 1 (Mirror) and then press Tab or Enter to advance to the next field.
  • Page 167 Modules 13. Press Enter and select the Capacity size (best set to default). 14. Press Enter to select Create Volume. 15. Press Enter to create the volume, and confirm the selection by pressing Y. 16. This will now return to the main menu. Figure 6 - 10 RAID Created 17.
  • Page 168 Modules 18. As the computer starts up make sure the Windows 10 OS DVD is in the attached DVD drive and it will automatically boot from the Windows 10 OS DVD (you will be prompted to press a key to boot from the DVD). Alternatively you can press <F7> as the computer starts up to bring up the boot device menu.
  • Page 169: Deleting A Raid (Windows 10)

    Modules Deleting a RAID (Windows 10) If you wish to delete an existing RAID then follow the procedure below to do so. How- ever backup up any necessary files and data before deleting a RAID, as doing so will result in the loss of all data on the RAID volumes. Start-up your notebook computer and press <F2>...
  • Page 170: Intel® Optane™ Setup Procedure

    Modules Intel® Optane™ Setup Procedure After initial setup make sure you install the Intel Rapid Storage Technology driver - see “IRST Driver Installation” on page 6 - 55). See also “Clearing Intel® Optane™” on page 6 - 26 (however backup up any nec- essary files and data before deleting an Optane setup, as doing so will result in the loss of all data on the volumes).
  • Page 171 Modules Select SATA Mode (see page 12), press <Enter> and select “Intel RST Premium”. Figure 6 - 12 SATA Mode Selection (BIOS) Press <F4> and <Yes> to “Save Changes and Reset”. As the computer restarts press <F2> to enter the BIOS again. 10.
  • Page 172 Modules 13. Press <F4> and <Yes> to “Save Changes and Reset”, however ensure that the  condition in the bulleted point below is met before doing so. Creating a Windows • Make sure the Windows 10 OS DVD is in the attached DVD drive, as the com- Partition for Optane puter starts up it will automatically boot from the Windows 10 OS DVD (you will be prompted to press a key to boot from the DVD).
  • Page 173 Modules 25. After installing the Intel® Rapid Storage Technology application you can access Device Manager (right-click the Start menu and select Device Manager). 26. Click Disk drives to check the Optane drive. Figure 6 - 14 Device Manager (Disk drives) Setting Up SATA RAID, Optane™...
  • Page 174: Clearing Intel® Optane

    Modules Intel® Optane™ Clearing If you wish to clear an existing Intel® Optane™ setup then follow the procedure be- low to do so. However backup up any necessary files and data before clearing an Intel® Optane™ setup, as doing so will result in the loss of all data on the volumes. Make sure that Intel®...
  • Page 175 Modules Select “Deconcatentate” and press <Enter>. Figure 6 - 16 Intel(R) Rapid Storage Technology (Deconcatentate) Select Yes from the “Are you sure you want to perform deconcatentation” option. Setting Up SATA RAID, Optane™ or AHCI Mode 6 - 27...
  • Page 176 Modules Select “Start deconcatentation” and press <Enter>. Figure 6 - 17 Intel(R) Rapid Storage Technology (Start Deconcatentation) The system will return to the standard Intel(R) Rapid Storage Technology menu when complete (see Figure 6 - 13 on page 6 - 23).
  • Page 177: Wireless Lan Module

    Modules Wireless LAN Module  If you have included an Intel®, Qualcomm Atheros (Combo) module or AD Wireless Device Wireless LAN/Bluetooth combo module make sure it is on (i.e. the system is not in Operation Aboard Airplane Mode) before installing the driver. Aircraft The use of any portable Make sure you install the drivers in the order indicated in...
  • Page 178: Intel® Wlan Driver Installation

    Modules Intel® WLAN Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
  • Page 179: Wlan Configuration In Windows 10

    Modules WLAN Configuration in Windows 10  You can configure a wireless connection using one of the following options, how- ever make sure the Wireless LAN module is turned on (and not in Airplane Mode) AC/AD WLAN Module Wi-Fi Selection before configuration begins.
  • Page 180 Modules Enter a network security key (password) if required, and click Next. You can choose to share or connect to devices or not. When you are connected to the network access point it will display Connected status Select any connected network and click Disconnect to disconnect from a connected access point.
  • Page 181 Modules You can click the Airplane Mode button to turn the mode On or Off. 10. You need to either use Airplane Mode, or to turn the WLAN module off aboard aircraft. 11. If you click on Network Settings to bring up Network & Internet for a more comprehensive list of network and internet settings including Wi-Fi (can be turned on/off), Airplane mode (Airplane mode and Wireless devices can be turned on/off) VPN, Dial-up, Ethernet and Proxy.
  • Page 182: Fingerprint Reader Module

    Modules Fingerprint Reader Module  The fingerprint reader module provides a high level of security for your computer. Fingerprint Reader Make sure you have administrator’s rights to your computer, and have a Windows and Power Saving password enabled for full security protection. States There are two different fingerprint modules supplied with this model.
  • Page 183: Fingerprint Reader Driver Installation

    Modules Fingerprint Reader Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc into an attached CD/DVD drive. 2. Click Option Drivers. 3. Click 2.Install Fingerprint Driver > Yes. 4. The driver will quickly be installed without any further prompts. 5.
  • Page 184: Fingerprint Module Configuration

    Modules Fingerprint Module Configuration  Click the Settings item in the Start Menu and then click Accounts and click Sign- PIN Code in options. You will need to add a Windows password (click Add under Password). You will be asked to add After you have added the password you will need to also add a PIN.
  • Page 185 Modules You will be instructed to swipe the same finger across the reader a number of times (this may be in excess of 20 times). Try to present different parts of your finger in different positions (similar to the various positions you may use when using it, and if you see red at any point try a different position).
  • Page 186: Bluetooth & Wlan Combo Module

    Modules Bluetooth & WLAN Combo Module  If you have included an Intel®, Qualcomm Atheros (Combo) module or AC/AD Wireless Device Wireless LAN/Bluetooth combo module make sure it is on (i.e. the system is not in Operation Aboard Airplane Mode) before installing the driver. Aircraft The use of any portable •...
  • Page 187: Intel Bluetooth Combo Driver Installation

    Modules Intel Bluetooth Combo Driver Installation  1. Make sure the system is not in Airplane Mode, and then insert the Device Bluetooth Data Drivers & Utilities + User’s Manual disc into an attached DVD drive. Transfer 2. Click Option Drivers (button). 3.
  • Page 188: Bluetooth Configuration In Windows

    Modules Bluetooth Configuration in Windows Click the Settings item in the Start Menu and then click Devices (or click the Blue- tooth icon in the taskbar and click Add a Bluetooth Device). Click Bluetooth and make sure Bluetooth is On and a list of discovered devices will appear.
  • Page 189 Modules Enter the code into your Bluetooth enabled device and click Yes on the computer to complete the pairing. Select a device and click Remove Device to disconnect from any device. Figure 6 - 24 Devices > Bluetooth Remove Device Bluetooth &...
  • Page 190: To Make Your Computer Discoverable To Bluetooth Devices

    Modules To Make your Computer Discoverable to Bluetooth Devices Click the Settings item in the Start Menu and then click Devices. Click Bluetooth and under Related Settings click More Bluetooth options (or click the Bluetooth icon in the taskbar Open Settings). In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box (Discovery) has a check inside it.
  • Page 191: Wlan Ac/Ad Wigig Driver Installation

    Modules WLAN AC/AD WiGig Driver Installation Install the WiGig Driver to support the high speed 802.11ad standard for your AC/ AD WLAN (the Intel and Qualcomm modules do not require this driver). 1. Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive.
  • Page 192: Sound Blaster Audio

    Modules Sound Blaster Audio Install the Sound Blaster AP to allow you to configure the audio settings to your requirements for the best performance in games, music and movies. Sound Blaster X-Fi MB-5 Audio AP Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc an attached DVD drive.
  • Page 193 Modules Profile You can setup a Profile with your audio preference settings and choose to save the settings for Music, Movie or different Game Types. These settings can be exported or imported as required, and custom Profiles may be set and saved as required. Figure 6 - 27 Sound Blaster X-Fi MB5 Profile...
  • Page 194 Modules SBX Pro Studio  Click the slider button under the control to enable/disable the control, and click the yellow slider to adjust the levels. Press the play button to test settings. Smart Volume Setting The default setting for Smart Volume in SBX Pro Studio is set to Normal.
  • Page 195 Modules Scout Mode Click on the power button to enable Scout Mode to enhance your ability to hear enemies in games from a further distance away than would normally be possible. Figure 6 - 29 Sound Blaster X-Fi MB5 Scout Mode Sound Blaster Audio 6 - 47...
  • Page 196 Modules Voice FX Click on the power button to enable Voice FX and click on the sliders to adjust the settings. Select the mode required from the dropbox, and click on Test to hear the playback of the effect. Figure 6 - 30 Sound Blaster X-Fi MB5 Voice FX 6 - 48 Sound Blaster Audio...
  • Page 197 Modules EAX Effects & EQ Click to select either/or EAX Effects or EQ, select the mode required from the drop- box and click on the sliders to adjust the settings. Click on Save to save any custom changes to the set levels and effects. Figure 6 - 31 Sound Blaster X-Fi MB5 EAX Effects &...
  • Page 198 Modules Advanced Settings Click on SPEAKERS/HEADPHONES, select the speaker/headphone configura- tion from the dropbox, and click on Test to hear the effect. You can also adjust the Bass Management by clicking the Bass Redirection and Subwoofer Gain, and click on the slider to adjust the Crossover Frequency. Click SPEAKER CALI- BRATION to calibrate the distance and level of the speakers.
  • Page 199 Modules Hot Key Configuration Click Configure Hot Keys in Scout Mode to access the Hot Key Configuration menu. Click Enable All Hot Keys, and then click on the task and press the key se- quence required. Any hotkeys chosen will be locked by the application, and there- fore will not be able to be used in other applications.
  • Page 200 Modules Creative ALchemy The Creative ALchemy application can be run from the shortcut in the Start menu. Use the left menu to select any installed games and click the button to move them to the right column to enable ALchemy support for the game. Creative ALchemy re- stores hardware accelerated audio to enable EAX effects and 3D Audio when play- ing Direct Sound3D games.
  • Page 201 Modules Testing 5.1 Surround Sound (Advanced Settings) If you are using the Sound Blaster X-Fi MB5 control panel (Advanced Settings) to test your headphones/speakers, set up as a 5.1 surround sound system with the mi- crophone jack enabled as the "Center/Subwoofer" (see Figure 2 - 3 on page 2 - in the Realtek HD Audio Manager, you may not hear the low Subwoofer test tone as some headphones/speakers do not support low frequencies.
  • Page 202: Intel® Software Guard Extensions Driver

    Modules Intel Software Guard Extensions Driver ® Install the Intel® Software Guard Extensions Driver which provides a set of in- structions allowing user-level code a degree of security, and privacy, from the oper- ating system. Intel SGX Driver Installation Make sure you have enabled Software Guard Extensions from Advanced Chipset Control in the Advanced Menu in the BIOS before installing the driver (see “Soft- ware Guard Extensions (Advanced Menu >...
  • Page 203: Intel® Rapid Storage Technology

    Modules Intel Rapid Storage Technology ®  The Intel Rapid Storage Technology application provides high-performance IRST and M.2 PCI-e AHCI and RAID/Intel® Optane™ system capabilities. Install the Intel Rapid SSDs Storage Technology application (after installing all necessary drivers in the correct Note that Intel®...
  • Page 204: Intel® Rapid Storage Technology For Raid Systems

    Modules Intel® Rapid Storage Technology for RAID Systems  Intel® Rapid Storage Technology application displays status information on your RAID configuration. Run the Intel® Rapid Storage Technology application from IRST and M.2 PCI-e SSDs the item in the Start menu. Note that Intel®...
  • Page 205 Modules Intel® Rapid Storage Technology Help  If a hard drive member of a RAID volume is reported as “Degraded” or “Failed” it may be possible to recover the volume. If the volume cannot be restored then you Help will need to recreate the RAID volume and restore the data from a back up. Click the Help menu (or press F1) for instructions on how to recover or recreate RAID Vol- Click the Help (or press F1) menu button at the...
  • Page 206: Raid Volume Data Verification And Repair

    Modules RAID Volume Data Verification and Repair The RAID volume data verification process identifies any inconsistencies or bad data on a RAID 0 or RAID 1 volume. The table outlines what occurs for each RAID level: RAID Verify Verify & Repair Level Table 6 - 2 RAID 0...
  • Page 207 Modules Verifying and Repairing RAID Volume Data Run the Intel® Rapid Storage Technology application. Click to select the RAID in the pane on the right side of the window. Click Manage and click Advanced. Click Verify and click Verify (button) to begin the process (in some cases you may be required to initialize a volume before verification).
  • Page 208 Modules The completion percentage will be listed under Status (verifying and repairing).  Click Close in the Verify Volume Data Results window. Scheduling Verify & Repair You can schedule verifi- cation and repair by clicking Preferences > Scheduler abling a set time for ver- ification and repair.
  • Page 209: Intel® Rapid Storage Technology For Optane Systems

    Modules Intel® Rapid Storage Technology for Optane Systems Intel® Rapid Storage Technology application displays status information on your Intel® Optane™ configuration. Run the Intel® Rapid Storage Technology appli- cation from the item in the Start menu. When the Intel® Rapid Storage Technology application is launched the system will open the Status window.
  • Page 210: Enabling Intel® Optane

    Modules Enabling Intel® Optane™ Run the Intel® Rapid Storage Technology application. Click Enable. Figure 6 - 40 ® IRST - Intel ™ Optane Memory (Enable) Enable The system will pop-up a message and ask you to select a compatible fast drive (in this case there should only be one option).
  • Page 211 Modules You will need to restart the computer after enabling Optane, and make sure the system is powered by the powered AC/DC adapter, and not by battery only. Click Yes to begin the process (this may take some time). After the process has been completed restart the computer. After restarting can access Device Manager (right-click the Start menu and select Device Manager).
  • Page 212 Modules Run the Intel® Rapid Storage Technology application to check the status. Figure 6 - 43 ® IRST - Intel ™ Optane Memory (Enabled) 6 - 64 Intel® Rapid Storage Technology...
  • Page 213: Disabling Intel® Optane

    Modules Disabling Intel® Optane™  If you need to disable Intel® Optane™ for any reason follow these instructions. Disabling Intel® Run the Intel® Rapid Storage Technology application. Optane™ Click Disable. Disable Intel® Optane™ if you want to reinstall/ reset the system or up- date the IRST driver.
  • Page 214 Modules Restart the computer to complete the process.  Run the Intel® Rapid Storage Technology application. The Status of Intel® Optane™ Memory is indicated in the Window. HDDs & Intel® To enable Intel® Optane™ Memory follow the process indicated in “Enabling Optane™...
  • Page 215: Pc Camera

    Modules PC Camera Use the Fn + F10 key combination (see “Function Keys & Visual Indicators” on page 1 - 19) or Control Center button to toggle power to the PC Camera module. When the PC Camera is in use the LED indicator to the left of the camera will be illuminated (see Figure 1 - 2 on page 1 - Note that you need to use the Camera app...
  • Page 216: Camera App

    Modules Camera App Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera” into the search box to find the Camera app if it is not pinned to the Start menu).
  • Page 217 Modules Click Settings to access the camera settings menu to make adjustments for Camera Button long key press function, Photo Aspect ratio, Framing grid, video recording frame rates, Flicker reduction and Digital video stabilization.  Camera Settings The Self Timer may be set to take Photos after 2, 5 or 10 sec- onds and can also be set to continue taking pictures until the camera button is pressed again.
  • Page 218: Taking Pictures/Capturing Video

    Modules Taking Pictures/Capturing Video Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera” into the search box to find the Camera app if it is not pinned to the Start menu).
  • Page 219 Modules Captured photos and videos will be saved to the Photos app stored in the Start menu (type Photos into the search box if you cannot find the app). Figure 6 - 51 Photo App (For Captured Photos & Videos) PC Camera 6 - 71...
  • Page 220: Trusted Platform Module

    Modules Trusted Platform Module (Optional) The TPM security chip allows you to create and manage digital certificates for user and platform authentication. This type of security is usually administered within large enterprises and organizations, and therefore requires implementation by a sys- tem administrator before users can access security features.
  • Page 221: Enabling & Managing Tpm

    Modules Enabling & Managing TPM  Restart the computer. Enter the Aptio Setup Utility pressing F2 during the POST/startup. Clearing TPM Use the arrow keys to select the Security menu. Information Select TPM Configuration and press Enter to access the sub-menu. Press Enter under Security Device Support menu and select Enable.
  • Page 222: Tpm Management In Windows

    Modules TPM Management in Windows You can manage your TPM settings from within Windows: Go to the Control Panel. Click BitLocker Drive Encryption (System and Security). Click TPM Administration. Figure 6 - 53 BitLocker Drive Encryption (TPM Administration) 6 - 74 Trusted Platform Module...
  • Page 223 Modules The TPM Management window allows you to configure the TPM within Windows. As TPM is usually administered within large enterprises and organizations, your system administrator will need to assist you in managing the information here. Figure 6 - 54 Trusted Platform Module (TPM) Management on...
  • Page 224: Tpm Actions

    Modules TPM Actions Click Prepare the TPM and follow the instructions in the Wizard to prepare the TPM (this will probably require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key). After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off, Change Owner Password, Clear TPM or Reset TPM Lockout.
  • Page 225 Modules BitLocker BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk. Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel (System and Security). Click Turn on Bit Locker. Follow the on-screen instructions to setup BitLocker, and make sure you have a removable media (e.g.
  • Page 226 Modules 6 - 78...
  • Page 227: Troubleshooting Overview

    Troubleshooting Chapter 7: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
  • Page 228: Basic Hints And Tips

    Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
  • Page 229: Backup And General Maintenance

    Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.
  • Page 230: Viruses

    Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.
  • Page 231: Upgrading And Adding New Hardware/Software

    Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if as this may violate the terms of your warranty.
  • Page 232 Troubleshooting • Don’t over complicate things. The less you have to deal with then the easier the source of the problem may be found; Example - if your computer has many devices plugged into its ports, and a number of programs running, then it will be difficult to determine the cause of a problem.
  • Page 233: Problems And Possible Solutions

    Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
  • Page 234 Troubleshooting Problem Possible Cause - Solution The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see “Overheating”...
  • Page 235 Troubleshooting Problem Possible Cause - Solution The Thunderbolt Port doesn’t appear to The Thunderbolt Port must be enabled in the BIOS. You will need to enable work. Thunderbolt support in the BIOS “Intel(R) Thunderbolt Technology (Advanced Menu > Intel(R) Thunderbolt)” on page 5 - An external display will not connect to the You have not set the Thunderbolt Port for display devices.
  • Page 236 Troubleshooting Problem Possible Cause - Solution You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS. Contact your service representative for help.  Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
  • Page 237 Troubleshooting Problem Possible Cause - Solution The system freezes or the screen goes The system’s power saving features have timed-out. Use the AC/DC adapter, dark. press the sleep (Fn + F12) key combination, or press the power button if no LEDs are lit.
  • Page 238 Troubleshooting Problem Possible Cause - Solution The Wireless LAN/Bluetooth modules The driver(s) for the module(s) have not been installed. Make sure you have cannot be configured. installed the driver for the appropriate module (see the instructions for the appropriate module in “Wireless LAN Module”...
  • Page 239 Troubleshooting Problem Possible Cause - Solution The Sound Blaster audio controls don’t Note that Sound Blaster Audio will be disabled when you are connecting to an work when the system is connected to an external display through an HDMI or Display Port connection. See “Sound external display through an HDMI/ Blaster Audio &...
  • Page 240 Troubleshooting Problem Possible Cause - Solution When the OS has been installed on a You will need to remove all partitions on the SATA disk or SSD with the OS SATA disk or SSD and you want to add 2 installed, or clean the SATA disk or SSD with the OS installed first, before * M.2 2280 SSD cards configured as RAID re-installing OS.
  • Page 241 Troubleshooting Problem Possible Cause - Solution I have used Update Driver in Device It is very important that the drivers are installed in the order indicated in Chapter Manager (Unknown device > Other 4 (which is the numbered installation order on the Device Drivers & Utilities + Devices) to try and install the Airplane User’s Manual disc).
  • Page 242 Troubleshooting Problem Possible Cause - Solution When using a Bluetooth headset the This is a common issue with Bluetooth headsets. To resolve this issue do the audio appears to be mono and not following (you will need to repeat this procedure after every boot up, restart, stereo.
  • Page 243 Troubleshooting Problem Possible Cause - Solution I can’t hear any sound from the You need to enable listening to the microphone in the audio control panel in microphone in my connected headset, order to hear any sound through your connected headset as follows: when trying to test the audio playback.
  • Page 244: Thunderbolt Support

    Troubleshooting Thunderbolt Support You can enable/disable Thunderbolt support (and set the security level) in the BIOS/Aptio Setup Utility. It is enabled in Unique ID Mode by default. Restart the computer. Enter the Aptio Setup Utility (BIOS) by pressing F2 at startup. Use the arrow keys to select the Advanced menu.
  • Page 245: Intel® Optane™ Notes

    Troubleshooting Intel® Optane™ Notes Intel® Optane™ is a combination of a compatible memory device and Intel Rapid Technology software. This combination is designed to speed up your system performance. However note the following; • The SATA Mode should be set BEFORE installing an operating system, and after you have backed up all necessary files and data (see sidebar).
  • Page 246 Troubleshooting 7 - 20...
  • Page 247: Interface (Ports & Jacks) Overview

    Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the ports & jacks which allow your computer to commu- nicate with external devices, connect to the internet etc. Interface (Ports & Jacks) A - 1...
  • Page 248: Ports And Jacks

    Interface (Ports & Jacks) Ports and Jacks Item Description 2-in-1 Audio Jack Headphones may be connected through this jack. Note: Set your system’s volume to a reduced (Headphone-Out & S/ level before connecting to this jack. In addition this jack also functions as a S/PDIF (Sony/Philips PDIF-Out Jack) Digital Interface Format) Out port allowing you to connect your DVD-capable PC to a Dolby AC- 3 compatible receiver for “5.1”...
  • Page 249: Line-Out Jack

    Interface (Ports & Jacks) Item Description Line-Out Jack The Line-Out jack allows you to play audio sources through external speakers. Note that the Headphone-Out & S/PDIF-Out Jack is preferable for a headset, and the Line-Out Jack is a raw audio signal ideal for use with powered speakers or a stereo system. Microphone-In Jack Plug an external microphone in to this jack to record on your computer.
  • Page 250: Thunderbolt ™ 3 Port/Usb 3.1 Gen 2, Type C Port

    Interface (Ports & Jacks) Item Description Thunderbolt 3 Port/ This unified Thunderbolt 3 port/ USB 3.1 Gen 2 port allows for the connection of external ™ USB 3.1 Gen 2, peripherals to the computer by combining PCI Express (PCIe), DisplayPort (DP), USB 3.1 and its Type C Port own Thunderbolt 3 technologies.
  • Page 251 Interface (Ports & Jacks) Item Description  Ejecting Thunderbolt Devices In order to prevent system problems make sure you do not simply pull the cable out from the Thunderbolt port. The hardware must be ejected safely: Go to the notification area of the taskbar in the Desktop App and click on the Safely Remove Hardware and Eject Media icon.
  • Page 252: Usb 3.0 Port (Usb 3.1 Gen 1

    Interface (Ports & Jacks) Item Description USB 3.0 Port These USB ports are for low-speed peripherals such as keyboards, mice or scanners, and for (USB 3.1 Gen 1) high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.
  • Page 253: Control Center & Flexikey® Overview

    Control Center & Flexikey® Appendix B: Control Center & Flexikey® Overview The following chapter will give a quick description of the functions of the Control Center & Flexikey® appli- cations. Control Center Control Center gives quick access to frequently used controls, power management features and enables you to quickly turn modules on/off.
  • Page 254 Control Center & Flexikey®  Control Center Access To run the Control Center press the Fn + Esc key combination, or double-click the icon the notification area of the taskbar. Close the Control Center by clicking the close icon in the top right of the panel (move the cursor onto the top right corner of the panel to highlight it).
  • Page 255: Power Modes

    Control Center & Flexikey® Power Modes You can set a Power Mode by clicking the appropriate icon at the top of the Control Center. Each power mode will affect the Power Conservation Mode, Airplane Mode, Power Plan and PC camera power etc. You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on/off the Touchpad and PC camera.
  • Page 256: Control Center Menus

    Control Center & Flexikey® Control Center Menus The Control Center contains 3 menu headings (System Program, Device and Gaming) under the Power Modes. Click the menu headings and then click any of the buttons outlined on the following pages.  Display Utility The Display Utility icon will only appear in the Sys-...
  • Page 257: Power Status (System Program

    Control Center & Flexikey® Power Status (System Program) The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter plugged in to a working power outlet. The power status bar will show the current battery charge state. CPU Temperature (System Program) The temperature icon will display the current CPU temperature.
  • Page 258: This System Supports Power Saving Power

    Control Center & Flexikey® Select Custom and click on the sliders to adjust the settings to your preference, however these settings can be overridden by the system, as a safety precaution, if it requires heavier use of the fan.  Custom Settings Click Save to retain customized settings, or Reset to select default settings.
  • Page 259: Time Zone (System Program

    Control Center & Flexikey® Time Zone (System Program) Clicking the Time Zone button will access the Date and Time Windows control panel. TouchPad/Camera (Device) Click either of these buttons to toggle the TouchPad or camera module’s power status. The icon will appear dimmed when it is off Note that the power status of the camera module is also effected by the Power Mode selected (see Table B - 1, on page B...
  • Page 260: Flexikey® (Gaming

    Control Center & Flexikey® Flexikey® (Gaming) Click the button to access the Flexikey® application. Display Utility (System Program for High Definition displays only) The Display Utility icon will only appear in the System Program menu if your display’s resolution is QHD (2560 * 1440) or above.
  • Page 261 Control Center & Flexikey® Click Advanced to adjust the settings to adjust the overall DPI scaling to your requirements, or you can also click on the items (Icons, Title Bars, Message Boxes, Menus, Tool Tips & Palette Titles) in the lower half of the screen to customize the text size.
  • Page 262 Control Center & Flexikey® The System Program will display an arrow icon at the bottom right of the menu which you can click to allow you to access the second page of the menu containing the Time Zone item. Figure B - 5 - Time Zone (if Display Utility is Included) B - 10 Control Center Menus...
  • Page 263: Cpu / Memory Overclocking Support

    Control Center & Flexikey® CPU / Memory Overclocking Support You can enable overclocking support for systems with a compatible CPU (contact your distributor/supplier for details) and Memory. This can be done in the BIOS (see “Overclocking Performance Menu (Advanced Menu)” on page 5 - 13) or by using the Control Center utility (make sure you have installed the Control Center AP driver) Note that making alterations to clock frequency and/or voltage can cause system instability, cause compo-...
  • Page 264 Control Center & Flexikey® You can access the CPU Memory Overclocking utility from the Control Center or taskbar notification area.  Fan Speed If you have enabled CPU overclocking the Fan Speed will also automatically be set to overclock (do not adjust this fan speed setting if you have enabled CPU overclocking).
  • Page 265: Cpu Overclocking

    Control Center & Flexikey® CPU Overclocking Click the CPU tab at the bottom right of the screen and the CPU overclocking tab will pop out to allow adjust- ments to be made. Click Save to retain the settings. A warning will pop-up to remind that activating CPU overclocking may cause system instability. Click OK to retain the saved changes or Cancel to return to the utility.
  • Page 266: Memory Overclocking

    Control Center & Flexikey® Memory Overclocking Click the Memory tab at the bottom right of the screen and the Memory overclocking tab will pop out to allow adjustments to be made. Click Custom to adjust any settings from the drop-down menus. Click Save to retain the settings.
  • Page 267: Gpu Overclocking

    Control Center & Flexikey® GPU Overclocking Click the button to access the Graphics Processing Unit (or GPU) overclocking menu for certain types of CPU and GPU (contact your distributor or supplier to see if this is applicable to your model). Overclocking the GPU involves running your graphics processor at a faster speed than originally intended.
  • Page 268 Control Center & Flexikey® Overclocking should only be enabled when powered by a plugged-in adapter, and not on battery power. The Fan Speed will also automatically be set to overclock (do not adjust this fan speed setting if you have enabled GPU overclocking).
  • Page 269: Gpu Overclocking

    Control Center & Flexikey® GPU Overclocking Click On to enable GPU overclocking. Use the sliders to adjust the settings for Core Increment, Memory Increment and Fan Speed Offset. Click Save to retain the setting changes, and then click OK when the system warning message appears, or Cancel to return to the utility.
  • Page 270 Control Center & Flexikey® FlexiAccess Application If you have an Android or iOS compatible device, you can download the FlexiAccess application to use in con- junction with your overclocked GPU. The application will allow you to adjust the GPU settings from your An- droid/iOS compatible device while connected by Bluetooth.
  • Page 271 Control Center & Flexikey® When the computer and Android/iOS compatible device are connected, go to the Control Center > Device and click on the FlexiAccess icon to run the app on the computer, and then run the app on the Android/iOS compatible device.
  • Page 272: B - 20 Flexikey® Application

    Control Center & Flexikey® Flexikey® Application Click the button in the Control Center, or the click the icon in the notification area of the taskbar, to access the Flexikey® application. Profiles The menus on the left side of the application relate to Profiles. You can Add or Delete Profiles (you can main- tain 12 active Profiles), Export and Import profiles from the menus.
  • Page 273: Language Interface

    Control Center & Flexikey® Flexikey® Application Features • EXPRESS KEY - This feature allows you to configure a single key to send multiple key combinations or to create more useful shortcut keys. This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.
  • Page 274 Control Center & Flexikey® Enabling or Disabling Flexikey® You can enable or disable Flexikey® (and therefore any hotkeys or mouse profile functions currently in use) by using the Fn + Backspace key combination. Pressing this key combination will toggle you between the currently selected keyboard or mouse profile to the standard keyboard and/or mouse settings, and back again.
  • Page 275 Control Center & Flexikey® Keyboard Settings The keyboard settings allow you to configure actions for any single key (or a combination of keys). Click the key and then select the Action Type (Express Key, Launch App, Express Text or Disable) from the menu at the bottom of the page.
  • Page 276 Control Center & Flexikey® Mouse Settings When an external mouse is attached, the mouse settings allow you to configure actions for the left , right and middle buttons of the attached mouse, and also for any backward and forward buttons if appli- cable (on a gaming type mouse).
  • Page 277: Keyboard Settings - Express Key

    Control Center & Flexikey® Keyboard Settings - Express Key To configure a single key to send multiple key combinations, or to create more useful shortcut keys, use Express Key. Enable and select the keyboard under your chosen profile, click on a key to select it, and then click to select Express Key in Action Type.
  • Page 278 Control Center & Flexikey® Click Save to save the settings within your chosen profile. If you want to remove any individual key click to select it, and then click Delete. If you want to clear all the settings click Restore to return to the default key setting. 10.
  • Page 279: Enabling Time Record

    Control Center & Flexikey® Enabling Time Record If you want to create a delay between key presses within the key combination, then you can use Time Record function to do so. Enable and select the keyboard under your chosen profile, click to select a key for the shortcut action, and then click to select Express Key in Action Type.
  • Page 280 Control Center & Flexikey® You can edit the delay between key presses by clicking in the Delay Time (MS) field and typing a new number for the delay between the key presses. Figure B - 22 - Time Record Between Key Presses Click to close the Time Record window.
  • Page 281: Keyboard Settings - Launch App

    Control Center & Flexikey® Keyboard Settings - Launch App You can configure keys to launch any application or program as follows: Enable and select the keyboard under your chosen profile, click to select a key to launch the application, and then click to select Launch App in Action Type.
  • Page 282 Control Center & Flexikey® Navigate to the executable file of the application and click Open. The key will now be configured to open the selected application under your chosen Profile, and the key will appear in green. Figure B - 24 - Key Set to Launch App If you want to remove any Launch App Key, select it and click on Restore.
  • Page 283: Keyboard Settings - Express Text

    Control Center & Flexikey® Keyboard Settings - Express Text A single key can be set to send a string of text within any application using Express Text. Enable and select the keyboard under your chosen profile, click to select a key, and then click to select Express Text in Action Type.
  • Page 284 Control Center & Flexikey® Click in Send key if required (the Send key is the key used to in your target program to send a text message e.g the Enter key would be the most commonly used), or you can leave it blank if you prefer. The key will now be configured to send the text message in the target program under your chosen Profile, and the key will appear in blue.
  • Page 285: Keyboard Settings - Disable

    Control Center & Flexikey® Keyboard Settings - Disable You can use the program to disable any keys not required. Enable and select the keyboard under your chosen profile, click to select a key to disable, and then click to select Disable in Action Type.
  • Page 286: Mouse Settings - Express Key

    Control Center & Flexikey® Mouse Settings - Express Key To assign a mouse button click to send multiple key combinations (an external mouse must be attached), or to create more useful shortcut keys, use Express Key. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Key in Action Type.
  • Page 287: Enabling Time Record For Mouse Settings

    Control Center & Flexikey® Click in the Tool Tips field and type to give the key combination a name e.g. “Sprint Fwds”, then click back in the Name field (to avoid adding the recorded keys to the Tool Tips name). Click Start Record and then press the key or keys (in this case we will press Left Shift and W) required (make sure you press the key(s) required and do not click on them).
  • Page 288: Mouse Settings - Launch App

    Control Center & Flexikey® Mouse Settings - Launch App You can assign a mouse button click to launch any application or program as follows: Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Key in Action Type.
  • Page 289 Control Center & Flexikey® Navigate to the executable file of the application and click Open. The mouse click will now be configured to open the selected application under your chosen Profile, and the button will appear in green Click Save to save the settings within your chosen profile. Figure B - 29 - Mouse Button Set to Launch App Mouse Settings - Launch App B - 37...
  • Page 290: Mouse Settings - Express Text

    Control Center & Flexikey® Mouse Settings - Express Text A mouse button click can be set to send a string of text within any application using Express Text. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Text in Action Type.
  • Page 291 Control Center & Flexikey® Click in Send key if required (the Send key is the key used to in your target program to send a text message e.g the Enter key would be the most commonly used), or you can leave it blank if you prefer. The mouse button click will now be configured to send the text message in the target program under your chosen Profile, and the button will appear in blue.
  • Page 292: Mouse Settings - Disable

    Control Center & Flexikey® Mouse Settings - Disable You can use the program to disable any mouse button clicks if not required. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Disable in Action Type.
  • Page 293: Statistics

    Control Center & Flexikey® Statistics The Statistics tab allows you to record keys used in any application, and to disable any infrequently, or unused, keys to save any accidental incorrect key presses. Click the Statistics Tab, and press Start Record to start recording the frequency of key presses for keys used. You can then go to the application you wish to use the profile for, and use the application as normal so that a standard set of keys used may be recorded.
  • Page 294 Control Center & Flexikey® B - 42...
  • Page 295: Nvidia Video Driver Controls

    NVIDIA Video Driver Controls Appendix C: NVIDIA Video Driver Controls The basic settings for configuring the LCD are outlined in “Video Features” on  page 1 - Video Card Options NVIDIA Video Driver Installation Note that card types, Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - specifications and driv- ers are subject to contin-...
  • Page 296: Nvidia Geforce Experience

    NVIDIA Video Driver Controls NVIDIA GeForce Experience  If you have a working internet connection (and you will need remain connected NVIDIA GeForce to the internet to run NVIDIA GeForce Experience) you can click the NVIDIA Experience GeForce Experience desktop icon (or App) to run the application.
  • Page 297: Configure Other Displays Using Project

    NVIDIA Video Driver Controls Configure Other Displays Using Project You can configure attached displays from Project. Attach your display to the appropriate port, and turn it on. Press the + P key combination. Click on any one of the options from the menu to select PC screen only, Duplicate, Extend or Second screen only.
  • Page 298: Configuring An External Display In Windows

    NVIDIA Video Driver Controls Configuring an External Display In Windows The System Control Panel in Settings may also be used to configure displays. Attach your external display to the appropriate port, and turn it on. Click the Start Menu and click Settings > System (or right-click the desktop and select Display Settings).
  • Page 299: Audio Setup For Hdmi

    NVIDIA Video Driver Controls Audio Setup for HDMI  In some cases it will be necessary to go to the Sound control panel and manually con- Volume Adjustment figure the HDMI audio output. The sound volume level Go to the Sound control panel. can be clicking using the Click Playback (tab) volume control icon...
  • Page 300 NVIDIA Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure C - 4 HDMI Device Properties C - 6 Audio Setup for HDMI...
  • Page 301 NVIDIA Video Driver Controls HDMI Notes  • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt- ing to play audio/video sources through the device. Other Applications • Under certain conditions, if the HDMI cable is disconnected, the default audio If you are using a third playback device will not revert to speakers until the computer is restarted (if you party application to play...
  • Page 302: Wireless Display

    NVIDIA Video Driver Controls Wireless Display  Wireless Display uses your Wireless LAN module/WLAN Bluetooth Combo mod- Compatible ule (you need to make sure that your video adapter/display device is compatible Adapters with your particular WLAN/Combo module) in conjunction with a compatible video adapter/display device (purchased separately) to allow you to display the For a list of compatible contents of the notebook display on another display (e.g.
  • Page 303: Wireless Display Configuration

    NVIDIA Video Driver Controls Wireless Display Configuration Note that no driver or application is required for wireless display in Windows 10. Press the + P key combination. Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display.
  • Page 304 NVIDIA Video Driver Controls You may then need to input a pin number for the device to which you are connecting and click Next. The display will then connect (for specific settings for your display see the documentation supplied with your compatible adapter/display for full details). Go to the Project menu and click Disconnect to temporarily disconnect from the wireless display.
  • Page 305: Nvidia Control Panel

    NVIDIA Video Driver Controls NVIDIA Control Panel  More advanced video configuration options are provided in the NVIDIA Control NVIDIA Control Panel tab. Panel Go to the Control Panel. To access the Ge- Double-click NVIDIA Control Panel (click to view the control panel in either Large Force..
  • Page 306 NVIDIA Video Driver Controls The NVIDIA Control Panel provides additional video configuration controls and  tools which allow quick access to features such as display configuration, 3D Settings and Help menus etc. Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page.
  • Page 307 NVIDIA Video Driver Controls The Help menus provide index and search features, and direct links to the NVIDIA website etc. Figure C - 8 Help Menu NVIDIA Control Panel C - 13...
  • Page 308: Change Resolution

    NVIDIA Video Driver Controls Change Resolution You can Change Resolution for your attached displays from the NVIDIA control panel. Attach your external display to the appropriate port, and turn it on. Go to NVIDIA Control Panel (see page 11). Double-click Display (if the sub-menus are not visible), and then click Change resolution.
  • Page 309: Display Devices

    NVIDIA Video Driver Controls Display Devices  Note that you can use an HDMI (High-Definition Multimedia Interface) cable con- Sound Blaster nected to the HDMI-Out port and/or Mini DisplayPort compatible cable connected Audio & HDMI to a Mini DisplayPort 1.2 to connect an external display. You can also use the Thun- Connection derbolt Ports connected to a compatible display device (see overleaf for notes on Note that Sound Blaster...
  • Page 310 NVIDIA Video Driver Controls  * Thunderbolt 3 Thunderbolt 3 Thunderbolt 3 Ports Disabled 1 * Port Enabled 2 * Ports Enabled Thunderbolt Ports (Default Setting) for Display BIOS Settings - Display Digital Interface (DDI) Control The display configura- DDI to mDP PORT # 1 DDI to TBT 2 DDI to TBT...
  • Page 311: Configuring An External Display (Nvidia

    NVIDIA Video Driver Controls Configuring an External Display (NVIDIA)  Clone the Displays Display Not Shown Attach your external display to the appropriate port, and turn it on. If the attached display Go to NVIDIA Control Panel (see page 11). does not appear in the Double-click Display (if the sub-menus are not visible), and then click Set up “1.Select the displays...
  • Page 312 NVIDIA Video Driver Controls Extending the Display  Attach your external display to the appropriate port, and turn it on. Go to NVIDIA Control Panel (see page 11). Changing the Double-click Display (if the sub-menus are not visible), and then click Set up Primary Display on multiple displays.
  • Page 313 NVIDIA Video Driver Controls The Primary display (the main window display) will be denoted by an asterisk the top right corner of the icon. To change the Primary display right-click the icon and select Make primary. Click Apply > Yes to save any changes. Figure C - 12 Switch Primary Display...
  • Page 314 NVIDIA Video Driver Controls You can drag the icons to match the desktop layout you want to use (e.g. you may want to extend the display to the right or left of the primary display). 10. Click Apply > Yes to save any further changes. Figure C - 13 Drag Display Icons...
  • Page 315: Multiple Display Connections To Hdmi-Out Port/Mini Displayports/Thunderbolt Port

    NVIDIA Video Driver Controls Multiple Display Connections to HDMI-Out Port/Mini DisplayPorts/Thun-  derbolt Port Note that certain NVIDIA video cards can support up to three external displays Video Adapters & (one attached to the HDMI-Out Port and two others attached to the Mini Display Display Port Support Ports/Thunderbolt Port - see sidebar for restrictions), in addition to the built-in LCD.
  • Page 316: Multiple External Display Notes

    NVIDIA Video Driver Controls Multiple External Display Notes Note the following when connecting multiple displays to your system. • If you have connected 3 external displays (for a total of 4 displays including the built-in LCD panel), 2 displays will be in Clone mode, and the other 2 displays will be in Extended mode by default.
  • Page 317: Configure Surround, Physx

    NVIDIA Video Driver Controls Configure Surround, PhysX ®  NVIDIA PhysX is a physics engine that can use the GPU to accelerate game and ® ® Surround Displays 3D application performance. You can select the GeForce video card or CPU as a PhysX processor, or configure the computer to auto-select a PhysX processor...
  • Page 318 NVIDIA Video Driver Controls You may need to quit any applications which conflict with surround display (e.g. you will need to quit Sound Blaster X-FI MB5 by right-clicking the taskbar icon Figure C - 15 and selecting Exit). NVIDIA Set Up Surround ...
  • Page 319: Manage 3D Settings

    NVIDIA Video Driver Controls Manage 3D Settings You can configure the 3D global settings (to be applied to all application programs) or make specific adjustments for installed program settings. Go to NVIDIA Control Panel (see page 11). Click Manage 3D Settings and select either Global Settings or Program Settings. Click the Setting menu items to select any global options required, or select a program to customize from the drop-down menu (click Add to add any program that does not appear in the menu).
  • Page 320: Nvidia® Sli Multi Gpu Configuration

    NVIDIA Video Driver Controls NVIDIA SLI Multi GPU Configuration ®  This computer features an NVIDIA Scalable Link Interface (SLI) that improves SLI and Gaming graphic quality and performance by combining dual NVIDIA GPUs (two video adapters are required) in a single system. To enable/disable SLI Configuration: When playing games using an SLI multi GPU Go to NVIDIA Control Panel (see page...
  • Page 321: G-Sync

    NVIDIA Video Driver Controls G-SYNC  Click to put a check in the box to Enable G-SYNC (it is enabled by default). G- G-SYNC Support SYNC is designed to provide a smooth game play experience from your GeForce NVIDIA® G-SYNC™ product by synchronizing the monitor’s refresh cycle to the GPU’s render rate, thus Technology (supported removing lag and stutter issues, in order to have objects appear sharper and scenes...
  • Page 322 NVIDIA Video Driver Controls Setting up G-SYNC Go to NVIDIA Control Panel (see page 11). Click “+” next to Display if its sub-items are not shown and then click Set up G- SYNC (you must have a a G-SYNC capable display and video adapter). Click Enable G-Sync (you can select for ...full screen mode or ..for windowed and full screen mode).
  • Page 323: Hdcp Status

    NVIDIA Video Driver Controls HDCP Status If your external display is HDCP (High Bandwith Digital Content protection) com- patible then the NVIDIA control panel will display the HDCP system status. Figure C - 20 HDCP Status HDCP Status C - 29...
  • Page 324: Adjust Video Settings

    NVIDIA Video Driver Controls Adjust Video Settings You can adjust video color and image settings from the Video sub-menus. Go to NVIDIA Control Panel (see page 11). Click “+” next to Video if its sub-items are not shown and then click either Adjust video color settings or Adjust video image settings.
  • Page 325: Set Up Digital Audio

    NVIDIA Video Driver Controls Set Up Digital Audio As HDMI (High-Definition Multimedia Interface) carries both audio and video sig- nals you can configure the audio output from the NVIDIA control panel and Sound control panel (see “Audio Setup for HDMI” on page C - 5).
  • Page 326 NVIDIA Video Driver Controls C - 32...
  • Page 327: Specifications

    Specifications Appendix D: Specifications  Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.
  • Page 328: Core Logic

    Specifications Note Memory Storage Dual Channel DDR4 Two Changeable 2.5" 7mm/9.5mm (h)  Hard Disk Drives (HDD) / Solid State Four 260 Pin SO-DIMM Sockets Drives (SSD) with SATA Interface (RAID Supporting DDR4 2400 MHz Memory CPU Speed & Computer in DC Mode 0/1) Modules (real operational frequency Note that when the computer is in DC...
  • Page 329: Bios

    Specifications BIOS Two Mini DisplayPorts 1.3 Slot 3: for M.2 2280 SSD Card with SATA/ PCIe Gen3 x4 Interface (M Key) One HDMI™ (High-Definition Multimedia One 64Mb SPI Flash ROM Interface) Out Port (with HDCP) Slot 4: for M.2 2280 SSD Card with PCIe AMI BIOS One Microphone-In Jack Gen3 x4 Interface (M Key)
  • Page 330: Security

    Specifications Security Power Management Environmental Spec Security (Kensington® Type) Lock Slot ACPI V5.0 Temperature ° ° BIOS Password Supports Wake on LAN (AC Mode Only) Operating: C - 35 Area Fingerprint Reader Module Supports Wake on USB Non-Operating: -20°C - 60°C Trusted Platform Module 2.0 Supports Wake on RTC Alarm (AC Mode) Relative Humidity...

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